Nelson Kebab House in Caerphilly

Absolutely gutted with our order tonight. Order on JustEat, got the 2 pizza deal, and some sides along with a can of Dr Pepper. Well I ordered a margarita, that pizza is pictured below covered in meat. Secondly the Dr Pepper did not arrive considering it’s £1.40 I’m fuming. Completely ruined the night. Disgusting AVOID AT ALL COSTS. Update: I now have food poisoning

Always get lovely warm food and super quick! Lovely people who work there!

Oven chips. Too much salt. Old meat.

I ate some of it but definitely shouldn't have. Was supposed to be a chicken shish but can't really describe what it actually looked and tasted like other than overcooked vile blobs of muck! When coupled with the salad and sauces I ordered it also made a very interesting puddle of soup in the bottom of my tray. Proper bad. Don't.

My daughter wanted kebab meat and chips

Thanks for the revolting muck that you delivered last night. I was back and forth to the the bathroom all night. You've been reported to Trading standards. I hope that they close you down

7.50 for a pathetic excuse for a chicken donner wrap

They make a good burger 🍔. Delivery is always quick

Lost regular customers thst have been with you for years, you used to have stunning kebabs,but you changed the meat to the cheap gritty meat, and you give very small portions for the price.

Had a kebab platter the other night, have to say it was absolutely delicious, it was generous, tasty and hot, can't wait to order another.

waited 40 mins for our food which we had the wrong food first, and still waiting an hour later for it to be delivered which will be freezing when it arrives

Just discovered the kebab in a pizza box. Fantastic value, so much, leftovers used the next day in burritos.

If food standards ever visited this place, they'd shut it down immediately. Handling raw, cooked and cash without washing hands is unacceptable plus the rude woman telephone person walks around the kitchen without any cover for her very long hair.

Great kebab house excellent delivery service with a great payment service have had fabulous service from these guys well done nelson kebab house!!

I order from here regularly, and it can be a hit or miss, but this time I ordered my food was stone cold, I’m never the one to complain. It wasn’t edible it was stone cold. I phoned and I apologised for being that type of customer to complain and then told them the issue I had, they spoke to me as if I was almost a lier, they sent out another order and the delivery woman was beyond rude! I was about to apologise for having to have her run back and forth but I’m glad I hadn’t! She’d taken my food out of my hands and repeatedly said “it’s not cold” “it’s warm” “it’s just not cold I brought it straight to you” I order regularly and it might’ve not even been her fault it could’ve just been sat at the shop a long period of time. It dosnt stop there, this second order I received was lukewarm!!!! I could not bare to even phone them and waste my time, I chucked it in the microwave and didn’t bother to eat it, this is the last I’ll ever order from there. Let alone the fact it’s not the cheapest kebab shop in the world :(

the portion of one of the kebabs were terrible, the pizza was soggy and the mint sauce didn’t taste like it used to and i spent £50 on this order, disappointed because it’s our regular shop which i will not return to

Still waiting for the delivery. Tried calling no response.

Very disappointed Garlic sauce was green Did not taste nice I've known garlic sauce to be white all my life On the chicken was Very Average The piter Bread was very hardYeah and the salad was very basic nothing what I am used to I can not wait get back to nothing East and have real chicken Kebab I've not found one real takeaway shop for food since I have been here I've got to admit Nelson is the worst for takeaway food

Last night we had chicken shish and it was the best i have ever tasted x and speedy delivery x thank you

Donner meat and chips with mint sauce is absolutely lovely. Would definitely recommend and chicken nuggets although pricing could be a little less imo.

I order food here regularly which has been sometimes been hit or miss with sometimes just missing items that they've replaced. But this evening I ordered food and it did not arrive, I rang it in 25 past 11. At least have the dignity to ring and say you've canceled the order!! Absolutely ridiculous!

Heard good things but was really dissapointed, chicken wings were awful, chips were empty. Everythings overpriced.

For a 3 star food rating in gobsmacked ! I ordered a 1/2 cheese burgers that consists of 4 pieces of cucumber and a few strands of onions with 1 slice of cheese £6 ! £6 on a 3 star rating , and a 1/2 cheese burger meal that consists of burger exactly same as above a handful of fries and a can of coke £9 ,,, £9 !! Come on 3 star rating , not like the food is amazing either ,, I will never order again £17 worth of food I wouldn't serve to my dog!! Im GOBSMACKED !!! The one star I had to put just so I could post this otherwise there'll be 0 stars from me ,, never again !!!

Our drip in for food late at night

Aboustly Shocking The Food they serve wouldn't give it to rats to eat firstly we had delivery there was hair in my chicken burger Thursday 28th April We Ordered 2 Pizza's I chesse and 1 pepperoni we waited over 2 hrs it arrived then to find both Pizza's was burnt rang and complained they set another 2 Pizza's and picked other ones up the pepperoni was swimming in grease picked a bit up and the grease just went everywhere so after I had one bite today I have a bad stomach I wouldn't let Kids eat it waste of £15 Never order from there again it should be closed down I do have pictures of pizza but can't uploaded it x

We ordered from here asking for garlic source all salad on a small mixed kebab, and mint on an extra large all salad. They sent the first order with no salad and the sauce the wrong way around. Which is fair enough it happens. We called them and they sent out a swap. But again mixed the sauce up. I called and they said we aren't going to do anything else because they sent one already. Its not our fault it was sent out wrong again. They refused to proffer their name so I could complain to her management. Not good enough. I'd give no stars if I were able.

Stayed in Nelson for a few days, and ended up eating from here each night! The chicken Shish Kebab, which I had on two occasions fully loaded and with chilli sauce was absolutely superb. Much to my waistlines cost, I’ve had quite a few kebabs over the years 😂 …. And honestly this was up with the very, very best of them. Tastier than the meals in many of the supposedly finest restaurants around the world. After a long days hiking there can be few things more satisfying. The staff were very friendly and the perfectly cooked results are a testament to the care they take. We also had chips with curry and cheese one evening which was very good indeed too - but the shish kebab was something really excellent and I heartily recommend it.

I work here so any review would be biased.

Lovely food that whole family will eat its nice and warm when it arrives and the driver was very nice . Will order again

For £11 I just had a special lamb chop meal the chops were proper skingy hardly any meet on them you get one little bite out of them and you can only eat a few chips because they are satuated in fat never worth £11 and my wife Donna wrap was full of grease I stopped using them before because they were always missing up my order and they still do it i have a couple of takeaways with them a week and spend quite a bit of money but its not going too appen no more im going to find another kebab house I'm not going to waste my money with them no more you wouldn't expect to spend £11 on a meal and still be starving

Last 3 or 4 times we have ordered there is always something missing, we ordered Saturday and didn't receive 2 chips no pitta bread and no chilli sauce by the time we received the rest of it the kebab was cold, just not good enough. The food is actually nice that's the disappointing thing about it.

Very tasty food and nice people 5 🌟

Excellent service, excellent prices and the food was bloody marvelous

Worst place i have hade food form the kabab was burnt and a funny smell to it and was also stone

Loads of meat and very tasty donner kebabs but mine was not very warm but that could have been because it got cold on the way home. I would definitely recommend

I love nelson kebab house food

I wasn't to happy with my order tonight .. cost 20.00 and the chips wasn't cooked.. the burger was chewy ,iv never had a meal like this before form the place myself and my partner couldn't eat the food ..

line busy for half hour.walkedto shop and ordered delivery.was told it would be 20mins.rang shop 3 tomes and eaxh time was told delivery wont be lomg.after over an hor we gave up and cancelled order

This shop is going down hill very quickly !! Clueless staff taking orders over the phone !! Two Pizza's when I only ordered one !! The chips that came with the Kebab were very stale to the point of being inedible. On the up side delivery is good and the meal in general is ok. There is a lot of room for improvement !!!!

Must have had a revamp thought I would give it another go been over a year since last made an order really nice food and the order was correct arrived within 30 minutes will be using again

Great Staff/ Delivery staff work hard considering the high demand here

The food was lovely and the staff were really friendly. I would higly recomend ☺

Ordered from here for the first time an it will be the last time food turned up cold an it was the wrong order cost twice the amount than my usual takeaway an chicken wasn't cooked ended up throwing it all in the bin an cooked my own food for me my partner an my son never ever again

The food was 20 minutes late, burger was tough, chips stone cold, had to do myself something else as needed my insulin and hot food

Be warned kebab meat taste like sausage meat not kebab, if you like going to the dentist have lamb shish unchewable and plastered with sause when asked for little amount

Lush pizza better than Domino's anyday!

Food was poor and it's quite expensive

First time we ordered online fast delivery and food great can't wait to order again

Although, the prices have increased. The food is still good. Limited parking. But home delivery is available.

Ordered food to be told 30 to 45 mins . Hour and 15 mins later the food turned up with chips and drinks missing. Was told they would have to go back to get the chips etc, pizza was already cold. When I phoned the shop, I heard them on the phone saying I didn't tell them what drink I wanted. ( Shouldnt they ask me what drink i wanted) when asked about the meal deal on ordering I was told chips and a can. Very unprofessional and wont be ordering from this place again. 1 star is to generous

Just had food delivered, freezing cold and hard!!

always happy to serve you good customer service x

We are loyal customers of Nelson kebab but honestly can't believe that we've just been charged £1.00 for a slice of cheese on a chicken burger!!!!!

first of all order turned up and pizza was missing ,that was still in the drivers car. then when opened order was incorrect. called for a refund but they are unable to-do refunds new kebab was sent out but no pizza. must be ok to eat cold pizza and at separate times. would never order from here again. all the food went in the bin. the point of a take away is that it's easy and stress free!! well not today.

Always changing hands dirty and the food is awful

Took an hour to arrive and took ages to take the order.

Found it expensive for the portions but food was nice

Kebab meat was covered in fat and full of grissle,chicken strips were bland,gravy was quite nice but how hard is it to make gravy,won't be visiting anytime soon.

Nice food staff friendly good deal thanks nelson kebap hause

Lovely food friendly staff Nelson special such a fab deal enough for all the family and the bogof deals on the pizzas are such a bargain 👍

My chicken was like rubber, my chips were cold and my kebab tasted of wet dog 😈😈😈😈 won't be ordering again

Arrived after 2 hours, and it was freezing cold. Rude on the phone. Overall terrible and will never return

Absolutely disgusted waited over an hour and half for pizza for it to be burnt and cold not happy i wouldn't even give this place a one star poor excuse of a kebab house.

Ordered food last night and they sent it to wrong house so I didn't have it on time, over an hour late then brought me my food warmed up in the oven, I knew this because my cucumber was boiling hot and the sauce didn't taste right aswell as my food being way to hot to eat and not usually how it's suppose to taste. Really dissapointed as I'm a regular customer!

Order not delivered, never again tamping. 😬

Lovely Kebab Chicken Doner , always today when you go on shop to order as well

#BOGOF PIZZAS Top quality pizza at a very reasonable price. The staff are welcoming and the food is great value.

Food was average I paid on just eat by card the driver turned up and demanded more money as he said I lived a bit further and they made a mistake he wouldn't give me my food otherwise even though it was their mistake , I had no cash and had to borrow off a friend this was embarrassing I ended up paying £5.50 total delivery i raised my concern and they didn't care not a happy customer

Lovely food, great deals cant get any better

Food stunning never tasted better staff so friendly rate it best kebabs house there is 😊😊

Absolutely disgusting!! Cheers for the warmed up salty chips 👍🏼 oh and the bottle of coke I just paid for... Hope it tastes nice

Order turned up dripping in fat and swimming in it. Some Chips where under cooked and others soggy. Rang to complain as it was uneatable, waited 45 mins for replacement for the same soggy grease dripping meal. Didn't bother ringing again but will never eat from there again!! Avoid if your looking for a nice meal.

Excellent, Lush food and friendly staff.