Natraj Restaurant in Harrow

Amazing authentic Indian food. The handvi is insanely good.

Horrible,burnt,saltless aaloo bhajia that I never go again to this third class place.Absolutely disgusting.

Punjabi Samosa and Jelebi is delicious.

The worst service from this place. I asked for no onion no garlic in the food, I even asked for separate portion for them but I was assured that they would not add any of it and it would be separate but they still added onion and garlic to the food I ordered. I called them up to tell them that I found onions in the food and was able to taste some garlic and because they knew they were in the wrong they started calling me a liar and the worst part is that I called them up on multiple occasions to confirm there will be no onion and no garlic in the food. The owner then comes onto the phone and starts shouting at me and telling me to never come back! As a result the people who do not eat onion and garlic did not get to eat any food.

Plenty of choices but feedback and experience depends on how fresh the food is. There are times I've bought curries or dhokla etc and it's been rancid, or gone off within a few hours (even in the fridge). Recent price hikes mean that quality has gone down, for example the chaats are sometimes without chickpeas or potato or a type of chutney etc. Service usually friendly, sometimes they leave you waiting in the shop for a long time before anyone actually comes out. Portions are usually good for the price but I wish they wouldn't omit ingredients as I'm sure most are happy to pay a little extra for the real deal. Nice supermarket adjoining so it's like a one stop Indian shop.

Visited this place few days ago and really enjoyed an authentic Indian taste. The place was at prime location and easily accessible to many other places. Restaurants is not spacious only 1-2 tables with chair so will not prefer for dine-in. Very affordable prices they have many options in sweets. Variety of Indian snacks available. Need to keep it more clean. Rest all perfect! For sure recommended!!

Best service and food, pure indian taste

Food was really good & service is very nice

Food is very delicious as specially jalebi and gathiya yummyyy😍😍

Fresh savouries and best pani puri

They are selling expired items, and removing real label... fulwadi have 3 months of life they are selling for 1 year life .... bhakha have 60 days life they are selling with more than 8 months life lable

So bad food service cool food and bad taste !!!

Worst food I've ever had, I got indigestion from there food

We got Khandavi for our guests yeaterday but after going home we found that it was spoiled with unpleasant odor and taste. its pathetic to see such kind of cheating on the name of fresh food and snacks .

Always good for a snack takeaway

I recently had the pleasure of visiting Natraj Shop located in Rayners Lane, London, and I must say it met all of my expectations. They offer mouth-watering delicacies such as jalebi, fafda, Gulab jamun and many more. These traditional Indian sweets are made with utmost care and taste absolutely heavenly. Natraj Shop is a one-stop destination for all your Indian grocery needs such as rice, lentils, grains, spices and etc. The tiffin service provides freshly prepared, home-style meals that are not only delicious but also reasonably priced. It's perfect for busy individuals or anyone craving a taste of authentic Indian food.

We got Undhiyo and daal makhani on sturday afternoon and when opened at home, we found that Undhiyo was spolied with unpleasant odor and taste. Daal makhni also tasted sour and on the verge of getting spoiled. Will never get the food again from this place. Very bad as people might fall sick eating such food.

I am a bit baffled by a lot of the low rate reviews, the food quality and service. We had a totally different experience, two weeks ago, on a large food order for an event that included both sweet and savoury. Food was fresh, sweets tasty, savoury not so greasy or too hot and spicy, just right. The customer service was great and a feeling of feeding people rather than selling food. Some of the not so good reviews here are from over a year ago so perhaps the Natraj near Rayners Lane have improved, but all the same we had a wonderful event and feedback on food was great too. Therefore, thanks to Natraj at Rayners Lane. So sorry to hear of issues with some customers though, they sound off putting. I can agree with the experiences at the branch in South Harrow though and surprised that they are still in business. But the one at Rayners Lane was very good indeed.

Staff service is very bed I just want to buy vadapav,it took 45 minit to prepare. Very slow staf they vasted my time &Still the food was not good in taste

The best place in Rayners Lane for authentic Indian vegetarian food and sweets.

Good place to have Indian chats and snacks.

If you a a veggi fan you can find any where better then is place every thing is very fresh and staff are extremely polite and friendly….

Vegetarian Indian snacks and food is available. Taste is good. You will like if you don't like spicy food.

Bad bad bad bad bad bad bad bad bad badbad bad service for infinite time anagram rayners lane. 0⃣ star

unhygienic and poor customer service.

We always buy our sweet mithai and savoury snacks from here. Happy with everything.

This shop couldn't be worse for hygiene point of view. Try and avoid if you can.

The jalebi seems to have gone downhill. They are like very thin crispy sticks.

Spoilt food being sold - shrikand with fungus !!

I recently stopped by for parathas and a portion of chole. I could see that chole was ordered a lot as there was very little left. I asked if there was enough and they said yes. The person went inside and filled the container for me. I got home and there was literally 5 chickpeas and the rest was all gravy. Utterly disappointed, it was a waste of money and also tasted very spicy. They could have just said they are out of chole.

Very poor customer service at Natraj Rayner's Lane Samosa wrapped in a paper bag which leaked oil all over the box of Dhokla and Mithai. No chutneys provided. Since change of ownership/management it has gone downhill so won't be going again !

This review is for Natraj South Harrow. Good food BUT ridiculously bad service. I went on Aug.5th 2022 at lunch time. Place was empty and dirty. One tall guy behind the counter doing something. I asked a couple of questions, he had no idea how to answer them, just grunted. I eventually ordered something and sat and ate. Three other customers came, had some questions, same thing. The bloke behind the counter was completely not interested in working with the customers to help them. Shockingly bad attitude

I had natraj dinner menue on my son's mandvo on 14th July 22 , the food was so tasty less oily the service I received from Ghnshyam and team at Natraj was out standing each and every guest thorely loved the food thank you look forward to have your service again thank you

very bad food they gave me for take away

Charges went up and portions cut down. Sizes of kachoris became smaller. Deceiving way of business

Worst experience....they serve burn food maybe cooked overnight...

Only reason why i'm giving this two stars is because I understand the issues of an independent retailer which this government does not support. The lady on a Saturday morning refused to serve me a £1.80 on card for an item. I told her that she should not refuse my sale politely and I was going to get cash out. She was very abrupt and rude and said 'you can complain if you want and its not the law and I won't take this transaction' and slammed the item back on the shelf and at this point I felt embarrassed and unwelcome. If you are the owner you can get around these charges by charging a small transaction fee for each given card, otherwise please don't spread false information.

Food is amazing but service is super slow. I am not going to stand and wait for lady tortoise to take 15 minutes to serve 5 samosas!

Beware of paying correct amount. Tried to overcharge me but caught it without leaving shop. Others may not notice so please check carefully. Such a shame as the food is actually tasty on the whole.

Underrated place for simple yet tasty (similar to home cooked food taste) Love their Gujarati dal, dal makhani, all paneer curries were very tasty and Gobi Manchurian was out of this world! Definitely try their gujju food as thats their speciality.

Good place for Indian sweets and savoury. Their samosas are yummy

If it was possible to allocate this business zero stars I definitely would!! Unfortunately due to serious health conditions and disability I am housebound. On 28th I August 2021, a volunteer went to the rayners shop to collect and pay for items that Janiv put aside for me. Janiv was helpful therefore if I could I'd award stars only to her. One of the items "handvo" was terrible. It was burnt.... And I mean black burnt, around the sides and at the bottom! The handvo was so dry that it crumbled when I picked it up! Shortly after my items were delivered I had to go A&E. I rang the shop as soon as I was able which was Wednesday 1st September 2021. I explained the issue with the handvo to Janiv as well as the reason for not being able to call straight away and that volunteers do not divulge their contact number, plus Icould bearly speak. I was given a contact number for a Poonam. I called her, the way she spoke to me was rude, dismissive and very unprofessional! Her excuse was that Gujarti people like their handvo burnt and very dry because they eat it with tea!!?? I may not be Gujarti but i have had handvo from other gujarti shops and home made ones from friends. These have definitely not been "burnt" so they're black in colour and did not crumble to the touch! I explained to Poonam that I am totally housebound and do not have anyone nearby to help me. Furthermore that due to shortages in volunteers sometimes it can be weeks or in my case up to 2 months before I am contacted. Poonam reluctant ly (I could hear it in her voice!) said she'd look into it. A little later I received a call from a lady who said she makes the handvo. After explaining everything she said she'd sort out something. She also said that she'd send me a WhatsApp message straight away so that I have her number and would call me. Today is 5th September, she has not called or messaged me. Yesterday, 4th September, I rang the shop and spoke to a Jay...? I explained everything to him, including the fact that I'm disabled person with serious health conditions and that I AM TOTALLY HOUSEBOUND. His response and solution was that "YOU COME TO THE SHOP," "WE CAN'T HELP YOU". SERIOUSLY, his conduct was disgraceful, and he hung up on me. I called again a little while ago and "Jay" picked it up, he refused to help me and hung up on me!! I live close to the rayners Lane shop and even closer to the original South Harrow shop. The manner in which Natraj conduct themselves is disgraceful and very sad. To this day I remember the owner/founder who opened the South Harrow branch, he was extremely friendly, kind, and above all knew how to treat customers. What a tragic and sad state of affairs Natraj... Remember there are many other like for like business who know how to treat customers with respect and decency! Please note that yesterday, ie 4th September I rang Poonam, she answered but as soon I told her who's calling she immediately hung up. I tried again twice and left a message, I also tried her again today and left a message!!

Very bad food……oil was leaking all over

Excellent food, unlike very hot taste in some places. One of best gujrati food. At least I think! Very friendly staff and helpful. Can't fault anything

Good quality and tasty food (especially Badam Pista Jalebis). But slightly let down by slow service. Only 1 person serving the queue of 5-6 customers.

I come to eat here a lot since I recently shifted to Harrow. I like that the service is always excellent and they keep the place well organized all the time. Prices are very affordable and huge variety is available. They serve large portions. We once arrived late when the kitchen was about to be closed. However the person attending us did not disappoint us and served us happily. :)

I was very disappointed with my tomato potato curry which was half filled. However the person serving me managed to put right. Another container of mutter saag was spot the saag which ruined it today. On plus side most of time there curries are best. Special thanks to Janvi who has good customer service.

For Gujarati food shop in a Gujarati area the owner is clueless!! There is total lack of choice. It’s same old everyday!! They have a massive counter for sweets and a little kebab shop counter for hot food where the food is displayed like a little kiosk.. you go on Sunday morning at 10 to pick up some nasto for breakfast and the counter is empty and are just starting to cook so you have to have Sunday morning breakfast according to Natraj time!! Why they can’t get staff in early at weekends is beyond me.. It’s a joke. I have stop going there.

I would like to a big thank you to Natraj Foods and staff, for making Bhai Bheej food and delivering the food to my mums brothers, especially as we live in Leicester, everyone in London really enjoyed the food, We recommend them to everyone, Well Done.

I've just arrived from india and i was looking for gujarati and indian restaurant. The food was very delicious and taste was same as Indian food. I preferred this restaurant for every gujju and indian 😊✌🏻.

Loved the food!! But service was okay.

Really good Food , Open til late . Wonderful traditional Indian sweets . . The Feel good Place. Staff friendly Yes I would not hesitate to recommend this restaurant/takeaway. Used to always meet my friend and eat in here . I’ve recommended it to my neighbours who are Indian . Good experience if your feeling hungry .

I have been a happy customer at Natraj Rayners Lane for a few years. Recently I have noticed a decline in the food on offer, and in the general service. The atmosphere has changed too. I usually buy takeaway thali and in the early evening have been disappointed by their response, as they had barely any food and choice, and even said they can't offer a thali at the thali price. Normally when there is hardly any thali left the chefs have refilled the thali trays so that the assistants can serve as normal, and customers have a short wait. This is not happening any more. I have been put off going there, which is a shame having supported this shop for so long.

Very arrogant service, no regards for time keeping. But the food is great.

Lovely snacks samosas and pacoras beautiful good service

A place in south harrow, london for indian food take away ...

There service is terrible. The food is bad and oily

Went to buy snacks and spent about £15 service was poor as only one one man serving and there were a few customers in the small shop. The owner was very rude and could see I was waiting but just stared at me and my husband from the back of the shop making no effort to help. The food tasted stale and not as fresh as it use to be a couple of years ago have they changed management? Not going back again over priced for bad food. I'm going on TripAdvisor and Facebook to leave negative reviews also.

good food, but they open too late

Very poor quality seems to me that are using old cooking oil.

Wonderful Indian Vegetarian takeaway food.... although can be a bit excessively spicy sometimes

Very bad service sale old food to customers

Good was ok Not everything on menu was available and prices were different from the menu too cost more then printed.

parking a huge problem.........!

Went today but staff showed lack of attention, care and did not smile. The hot food was bagged, but not sealed and it was Mixed with the sweets and the dry food. Overall, the poor food and non-existent service leaves a lot to be desired and with many other local options .. This will be my last visit.

Appalling food. Crispy bhajia was completely burnt. They didn't pack part of our order.

Recommended by Oza. Been going here for 20+ years.

Very poor service. Samosas were frozen n cold inside. Could even see dough, wasnt fried properly. Extremely dissatisfied.

Ordered catering for an event, then the owner tried changing their price last minute and also cancelled delivery and had to arrange my own delivery at short notice. Food was also very tight and would have been short if we didn't have many other snacks.

Love this place always tastes like mums food and for what you get the prices are great to.

Food is ok but the service very bad.

Used to be much better when they had the branch in Harrow town centre.

Fresh and very tasty! The Samosas are in a class of their own.

The food is utterly delicious and so reasonably priced! I was visiting the area and bought my lunch AND dinner there. And some delicious Indian sweets for dessert. Lovely friendly staff as well. What a treat! I will visit again

On two consecutive occasions, I have been to Natraj in South Harrow to buy a number of items. On both occasions, I was served by a man who I believe is called Jamil. He either doesn’t know how to use the till or he is useless in arithmetic, but I was overcharged by about £4 to £5 each time. Fortunately, I always have a habit of asking the prices and mentally calculating. When the man was questioned, there was no apology, he added up again on the till and asked for the correct amount. A mistake can happen once but not on two occasions! Is this deliberate? Why no apology? I advice everyone to please check what you are being charged for and how much. I hope the manager of the shop Mr Harish Patel will investigate and put matters right.

Quality and service poor..especially Kachori. I asked for green peas Kachori and given Dal Kachori and also cold ..poor taste

Best Gujrati snacks. Second to none.

Bought 3 packs of Rass'Mallai and all 3 had gone off. Was like jelly and smelt bad. Will take back tomorrow for a refund. Will not be recommending this place.

Good shop for Indian snack foods...especially take aways....

This shop has been around in South Harrow for a very long time--maybe 25+ years. There is a branch near Rayners Lane Station. They sell Indian snacks; most of them very tasty. I go there for their nice samosas. Most of the sfuff they sell here are fried, or do contain lots of sugar or butter/ghee. If you don't like that kind of food, this is not the place for you. I believe most people go there on weekends as that's when the shop appears crowded.

Today my mother went to natraj in South Harrow in order to pick up food for my grand parents who are aged 90+. When ordering the food, she requested for additional aubergines to be added. The staff obliged to this request. However the manager then decided too take it upon herself too intervene in this sale and remove all the aubergine from the order. Following this she then swore and shouted at my mother to the point where she became emotional and walked out of the shop with tears in her eyes feeling extremely upset and angry with what had happened. I feel the need to share this experience as no one should go into a shop and be made to leave in tears due to the request of the addition of one aubergine. The service is disgraceful, what makes this even worse is that the lady (Anu) who owns the store was the one who was screaming, shouting and swearing at my mother. When I went back in to address the issue and speak to the owner, she refused to come down to speak to me and instead left her staff to deal with me - this is how little she cared for the way she had treated my mother. I am furious with Natraj for this and will NEVER BE ENTERING THIS STORE OR ANY OTHERS EVER AGAIN! I highly recommend that no one bothers wasting their time with this place.

Customer service is not satisfactory at all. And delays the service when it should be fast food service. Poorly served and don't deserve one star to be honest. Asked for thali and with thali they serve 2 Curry, rice, 2 Rotlis and lentils dal or curdi. They cannot substitute if instead customer doesn't like curdi and ask to substitute for extra roti. Exemption can be made but refused by the own owner and does not understand regular customers. Not good customer by the owner itself, even though your a regular customer. Does not respect in sense of regular customers. Wouldn't advice you to go again or to anyone and be disappointed if your a regular customer there.

Punjabi samosa's were freshly cooked and nicely packed in boxes. Imli sauce wasn't as good as the samosa's.

It's OK. Not much choice, but not too expensive. Taste is reasonable.