Nando's Shepherds Bush in Hammersmith and Fulham

Celíaco esperando una comida sin gluten , se le mostró el menú y se le dijo que no comer nada en un bollo por el camarero , luego se le dijo a pedir por la caja que era de unos 15 de profundidad ... cada dos Nando's que he estado en el gerente ayuda con la orden de alergia

Es como cualquier otro Nando's, tuvo que esperar unos buenos 5-10 minutos para sentarse, lo único malo de ello. Iría de nuevo, pero no sería mi primera opción

Within the Westfield shopping centre on an upper floor. Usual Nando’s standard. We had a nice meal. Can't really go wrong with Nando's?

Amazing service! Server Seble was so helpful and food came out quickly and was hot. I don’t usually go to this one but will definitely In future

Came here on a Sunday night. Quite a big queue to get seated. Ordering took ages too. Staff did not seemed that experienced. My wife ordered corn on the cob as a side dish, but after an even longer wait our food did not contain corn on the cob. Asked a member of staff for it. Turns out it was no longer in stock. We did get another side to compensate, but till. Food was good though, great to be back at Nando's, Even though our experience was a bit chaotic.

, it’s worth it! Lovely place to visit! I was astonished on how quick the service is even though there were quite a few customers the line went quickly. You’re able to fill your own drink and refill it for free! I definitely recommend going here instead of anywhere else. The chips are absolutely banging and the chicken are spot on. So thank you very much for all staff

I was with my family with 2 kids We’re starving so we decided to go for Nando’s Shepherd’s Bush, As soon as I’ve arrived I’ve asked them already is we can dine in. The lady on the till said NO they closing down in 15 mins time. I said fine let me just have a quick take away I’ve ask what is the quick meal that the can make She said the sharing platter without the THIGH as we need to wait little longer for THIGHS, I said cool let me have the sharing platter without the THIGH I’ve ask her for how long does it take She said loud and clear for 10 MINS!! SUDDENLY THERES A FAMILY JUST ARRIVED AND THEY’VE ACCOMMODATE THEM STRAIGHT AWAY WITH NO PROBLEM AFTER SHE TALK WITH THAT FAMILY IVE ASKED HER STRAIGHT AWAY “I THOUGT UR NOT TAKING DINE IN?” SHE SAID I KNOW BUT THE LADY WAS PREGNANT THIS AND THAT MEANWHILE I HAVE A 2 year old son and 4yr old daughter whose starving and patiently waiting for the food to finish which was more than 10 mins time It’s actually more than 15mins before we get our food. TAKE NOTE!! My daughter and my son vomit due to starving As they didn’t get the food the their body need on time . THIS IS THE WORST EXPERIENCE THAT IVER HAD WITH NANDO’S I LIVED LOCALY IVE OFTEN GET NANDOS WHAT I CAN SAY IS THIS IS SO UNFAIR!!! BIAS!!!! AND F*CKED UP DECISION MAKING AND POOR HOSPITALITY HOW IRONIC THAT THEIR WORKING IN HOSPITALITY FIELD BUT THEY DON’T. HAVE HOSPITALITY IN THEIR END. I HOPE THIS NOT GOING TO HAPPEN TO THE FUTURE CUSTOMER I’m working at hospitality too so i know how bad they treat us, I appreciate the gesture of offering of SOME COMPLIMENTARY BUT IT JUST DOESN MAKE SENSE TO OFFER SWEET BITE OR CAKES TO A STARVING CHILDS. IT JUST COMMON SENSE. Nightmare WORST SERVICE EVER. Definitely WOUL NOT recommend TO MY FAMILY AND FRIENDS.

This happened 5th March in the evening. HAIR IN FOOD, RUDE STAFF, UNHYGIENIC and POOR CUSTOMER SERVICE SKILLS. Please do not go here. I was eating the chips and could feel something in the chips and pulled a long strand of brown hair from my mouth. So disgusting. The staff did not apologise, and the waitress spoke rudely saying they will replace the meal and they seemed unbothered which makes me feel like this probably happens a lot at this branch. We had to wait another 45 minutes. They brought out the wrong order after 45 mins wait. Asked to speak to the manager/supervisor he did not seem bothered he just brought out chips and left the rest of the order and we didn't get the order we paid for. The toilets were so filthy and unhygenic. I understand that sometimes mistakes can be made but the way the staff handled it was disrespectful, rude and showed really poor customer service skills. Literally ruined our evening. We shall not come to this branch ever again as it was a total waste of money. This is unacceptable behaviour. Whoever is in charge of this establishment needs to train all their staff in hospitality, hygiene and customer service skills. This place is trash.

Great restaurant,always friendly atmosphere,they care very much for the customer needs and want to make sure they deliver great service! Totally recommend shepherd Bush NANDOS

hello lm Yacine lm driver for deliveroo lm always pick up the order for the customer and always the staff here is very good and welcoming all drivers And it’s always polite and professional so thank you very much for all the staff here Many thanks Yacine

We visited this branch of Nando's today and couldn’t have had a better time. Marius (the manager) was the friendliest person I’ve met in one of the Nando's restaurants I’ve been to and couldn’t have been more attentive, looking to make sure our time there was as good as it could be. We had a great time, the food was good and the service went above and beyond.

As someone who has visited many Nando's over the years, I decided to visit the Nando's within the shopping centre at Shepherd's Bush. It's easy to find - opposite the Apple store, from there you will need to go up a set of escalators or stairs and it's located on the left hand side. Upon arriving we waited for around a minute or two before we were seated and given no option as to where we would like to be seated. To my surprise the same server asked another couple after us if they wanted to sit near the window or be away from the sunlight - unluckily for me the light shone directly onto me throughout my time at Nando's. When I went to queue to order my food the lines were absolutely ridiculous - people were pushing in left, right and centre and staff didn't seem to care. Even though I visited around 1pm, I still had to wait around 20-30 minutes to even get to the till to be served since the queues went out of the door. From there, I then had to nearly shout at the waiter since he couldn't hear me over all the commotion going on in the kitchen and around the restaurant. Upon returning to my seat another couple were seated right next to us - the table so close that we were nearly sitting at the same table. It was hard getting around to refill my drinks and go to the toilet without bumping into tables and people's suitcases on the floor. Either way despite the long queues our food was served within 10 minutes of us ordering - prompt and delicious! Our server then came around to us again to check that we were happy with our meal as well as if we needed anything else. I wouldn't return again if I was at Shepherd's Bush and would rather go to other restuarants on the same floor that didn't seem as busy. For £20 we were able to get two chicken burgers, each came with two sides as well as two soft drinks that could be refilled.

Highly recommend the new saucy chickpeas and sweet potato mash. They are both very tasty and are a bit more ‘feel good’ than the usual chips. They both go very nicely with the chicken thighs

I’m tired from shopping around so I decide why not go for a nice nandos meal like I always do. Normally the food is great and the service is okay in Shepherd’s Bush nandos, however, this time the food was still great but the service by one person called Greta was disgusting. So me and my friend went to get sauces and there was only one left and we needed more so we looked in the cupboard which was right below the sauces. The cupboard did not have any sort of sign saying staff only, then Greta comes up to us, snatches the sauce bottles from our hands and says this is a restaurant not your house that you take stuff out like this. We told her there was no sign saying staff only, we apologised and asked her for sauces. She told us to come to the counter and s give us some, when we went to the counter she said if u want sauce ask people or use these sachets and she said this very rudely. This has definitely made me never want to go to nandos again after having such bad service and being spoken to in such an appalling manner.

The staff are the friendliest staff ever and were so kind to us and even gave us a £50 worth of extra food and dessert as out order was delayed. Truly the BEST!

Although it was extremely busy when we went the food was to a good standard. A very attentive service manager running the team efficiently with a good knowledge of what was happening and who was waiting a long time, he noticed we had been waiting a while and chased up the order without us prompting him, well done good service like that is appreciated.

The staff were quick to bring our meals to us. However, the chips were very plain and there was a large group of noisy guys in the middle of the restaurant.

We visited shepherd bush Nandos after shopping at Westfield. Amazing service but extremely poor food. I have been a big fan of Nando’s but not after today, proper dry chicken , dry mash, dry garlic bread, rubber like rice. I understand it was closing time so we did not get all the chicken we wanted but did not expect it to be that bad. Very very bad quality, totally disappointed.

Nando is an usual chain restaurant where you can take a quick lunch or dinner.You have several options and if you vegetarian or vegan you can find more than one choice.The service is ok, friendly and quite fast to take the order.Overall the food is average, the price quite good but I do not think to eat at Nando's soon.The price for a meal is betwenn £9 and £15.Nando s at Shepherd Bush is always quite busy therefore is better to book a table.

We ordered grilled chicken breasts, after waiting for ages they arrived cold with no grill marks, clearly badly microwaved, on complaining the item was cold they sorted it by microwaving them some more and cutting them into pieces but this time they were like rubber uneatable and still no grill marks.The quarter chicken also had no grill marks so its safe to say that grilling is hit and miss in this Nandos.They were difficult with the refund only refunding the supposedly grilled chicken breasts.Bad food bad customer service, definitely one Nandos to avoid.

Friendly staff greeted and seated us. Food was prompt, hot and good size portions! Highly recommend this Nando’s over the Westfield or Kensington branch. Service and food in both of these was poor.

Nunca entendí por qué a la gente le encantan las opciones de Nando, pero las opciones limitadas en el área, así que pensamos que podríamos jugar con seguridad antes de un concierto en el Bush Hall.

Great customer service. Enjoyed our food which was warm and delicious. We were served by a few members of staff who were very warm and welcoming.

Fuimos el lunes por la noche 1/10/18. El anfitrión (o al menos la persona que nos mostró nuestra mesa) no fue nada acogedor ni amable y continuó siéndolo durante nuestra comida. La comida tardó mucho en llegar y nuestro pan de ajo era tan tarde que terminó como postre y llegamos tarde a nuestro concierto.

Always love a trip to Nando’s. Queue takes around 10min but the food makes up for it. Lovely food and staff!

Despedido aquí mientras el hambre golpea mientras compras

This is a very busy place so perhaps it is not so strange that my order turned out to not be 100% accurate. I realized it when I sat down so went back to inform them. It was dealt with very quickly and without any issues (although my food was actually delivered to the table at the same time as I was waitng to discuss it). I especially liked that the lady who had taken my original order also dealt with my compaint including removing the incorrect order from the table and later on delivering the correct one. Very nice touch that she took full ownership for making sure it was corrected.

Standard Nando’s food, well cooked, fast and good value - very busy and staff did well keeping everyone moving!

Was very busy the night i went and the staff managed very well, to accommodate everyone during this busy time. Nandos is Nandos the food is good & quick

A media porción de pollo a la parrilla, salsa suave peri peri, guisantes blandos y patatas fritas gruesas cortadas con sal peri peri. En 10 minutos. En un concurrido sábado por la tarde. A LA PARRILLA bien, tiernos y jugosos por dentro. ¿Qué más necesitas? Yo todavía decir que Australia tiene las mejores parrillas del mundo de Nando's. Pero eso es un largo viaje en barco.

Fuimos una noche de sábado, así que el restaurante estaba muy concurrido, así que entiendo que es difícil para el personal para mantener todo, pero el restaurante estaba bastante sucia, había comida por todo el piso al lado de nuestra mesa y limpiada nuestra propia mesa con anti-bacteriana desinfectantes a la llegada. La comida en sí estaba deliciosa, y el personal era muy amable y servicial; sugiero que simplemente alquilar un par más gente para mantener un ojo en la limpieza y estética del restaurante para horas punta.

Nandos is always crowded, but worth a wait. The flavors sauces and chicken are of super Nandos quality. The space is a great experience.

Popped in to Nando's at the Westfields Shopping Centre at Shepherds Bush last night for a quick meal. We were seated immediately, and our meal arrived within 5 minutes of ordering. I was a little concerned as part of my chicken still had a touch of blood, but the staff immediately replaced this upon being made aware. The meal with unlimited drinks came to a tad over £20.00, which I think represents good value for money - especially in the middle of London. Recommended.

We went with kids as they love Nando's. It wasn't very busy, besides being a Sunday. We ordered our food very quickly and it was in our tables right away. We went for sharers, whole chickens with 2 large sides and whole chicken with 4 regular sides. There was plenty of food and we enjoyed our meal as expected. For the 2 large sides we went for the chips, one normal, one peri peri, and there were loads of them.

I visited this restaurant a while ago with some friends and I have to say that there is nothing major to criticise. They serve good standard Nando’s meals in a nice ambience and without any relevant delays.

Obligé d’y faire un tour quand on est sur Londres. Poulet épicé comme on le demande avec de super accompagnements. Petit plus: celui de shepherds bush est halal (d’autres aussi faut juste demander)

Nos hablaron muy bien de NANDO'S, no dudamos en probar, mientras haciamos cola nos entregaron las cartas, algo práctico para ir eligiendo.

I love nandos yet this was the worst. Dry chicken and what annoyed me the most was that I had...

Tuve un par de tarjetas de regalo y fuimos en nando para conseguir una llevar para nosotros cuatro. Con la tarjeta de regalo no es posible ordenar en línea con antelación, así que tuve que pedir a la llegada. El proceso de pedido fue caótico y no bien organizado.

Top top top pourquoi je ne suis jamais déçu ?

Excelente manejo y buena comida consistente. El restaurante se llena de gente los fines de semana el tiempo del almuerzo/cena.

Excellent food and excellent service! I've always loved service at Nandos and this time was no different!

Locale interessante, particolare per le varie tipologie di pollo servite con i vari livello di "piccantezza".Prezzo onesto, ambiente del locale carino e personale carinissimo e disponibile!

Nando's always gives me a amazing customer experience every single time. From the food to the friendly staff it is just perfect.

The food is always good and lovely. But the service is slow. I needed to ask several time for the rest of our food. This has bee happening the 2 time In a row that I have been to this place. I keep coming back only because it's halal and its nearest to me. Wish that there wore more places that offer halal. As Ealing Broadway, believe that allot of Muslim will be going there! As for Muslim people who wants to eat halal Nando's at this place is halal, and there is another one in Park Royal cinema!!!! For us who live around Ealing/Acton

Nandos er en kjent resturantkjede som er kjent for sin kylling! God mat, anbefales for de som vil ha enkel og rimelig mat, som holder høyere standard en standard fast-food.

Good food. Tad over priced for chicken but I love their sauces. Halal branch. Peri chips were my absolute favourite! Although Garlic bread was dry and rubbish. I left them and I hate wasting food!

Heerlijk eten in een bijzondere sfeer en unieke bedieningswijze. Je gaat zelf naar de counter om je bestelling te plaatsen wordt later uitgeserveerd. Gezellig restaurant met prima bediening en overheerlijkmeten

La mia recensione non vuole basarsi in particolar modo sulla qualità del cibo, Nando's è un'azienda situata in più punti e propone quindi lo stesso menù ovunque. Abbiamo preso il menù condiviso al prezzo di 19,99pound e abbiamo avuto 5 coscette di pollo, patatine, purè e 3 bicchiere con bibite (acqua, coca, fanta, sprite) illimitate. Mi concentro sul personale, gentilissimo e molto accogliente. Ci sono stata, con mia sorella e mia zia, due volte; la prima ci ha accolto Francesco che con la tipica simpatia della Campania, ci ha guidato nel menù e ci ha trattato meravigliosamente. Si è anche fermato al tavolo con noi a chiacchierare e illustrarci le varie opzioni del menù. La seconda sera ci ha aiutato Simona, altra italiana, gentilissima e con il sorriso sempre pronto. Anche la caposala, purtroppo non ricordo il nome, era una persona cortese e paziente con gli stranieri. Non ho visitato gli altri Nando's ma qui si mangia bene e si sta in clima molto amichevole, consigliato sicuramente.

This is a nice place for a quiet weekday lunch. The food was good as usual but I'd say the frozen yogurt was average....Good place to eat. Keep in mind if you go at dinner time it'll be busier.

Food was good, Matthieu was very nice very helpful offered to refill our drinks which there not payed to do so very nice and very helpful, all staff are very good here and very nice social place to come defo 5*

Was ok as Nandos goes but a few things could have been improved on. The toilets werent that clean and they served warm wine and when questioned mentioned that they had none in fridge - duh it was white wine. The food as always was great. Overall ok and the staff generally were friendly and happy so cant complain too much.

We casually going to have a family lunch in shepherd's Bush branch however lately the quality of the chicken isn't good enough.I ordered a chicken butterfly in a wrap and the chicken was half cold , half hot and burned.The main attraction of the place is the interior design, and helpful staff however, the food isnt good quality anymore for me.

If you want to go to a nandos I would suggest to stay away from this one! My chicken breast was over cooked and dry! Chips arrived under cooked sent back to be given the same chips back over cooked! My partners half a chicken was pink inside, when we arrived we was standing waiting to be seated for 10 minutes. A staff member was having his dinner by the window seats they were clearly under staffed so he got up to seat us, Ben who I believe is the manager when ordering with one of his staff he was opening very rude towards her infront of us even tho we had already ordered and was about to pay he then tells us it's a 40min wait. I will never return to this nandos it's happen a few times now

I always come to Shepherd's Bush nandos and they are very welcoming. Lovely lady called remmy and she is very helpful always polite and Ben who is always very welcoming when entering. love it!!!!!

Good service, window seats in the summer are great, standard Nando's fayre. A low key vide with minimum kids running about

It has a Portugal churrasco but seems tha foreigners are not welcome. I did not feel so well there so just left without eating.

The chicken is delicious, the prices are good and the service is friendly. We went there a few times on our visit.

Nulla di che ma confortevole, buonino, con personale giovane e cordiale. Buonissimo il panino Churrasco e buono il pollo cotto al momento sulla grigia. Buone le salse piccanti e speziate. Ottime insalatone di vario genere. Non viene servito maiale. Prezzi modici. Lo consiglio per una cena senza particolare impegno.

This Nandos has recently been refurbished. The seating is set out excellently so you're not too close to other diners but a lot of people can fit in. It also appears clean and fresh. The staff are friendly and helpful and the food is cooked to perfection considering we gave specific cooking instructions.

It was quiet when we went for lunch one day so we managed to order and have the food served very quick. As always, portions were plentiful and yummy. Thoroughly enjoyed it. The place was well kept and clean. Staff were friendly and approachable.

Yes I know it’s over price bit of chicken…but its worth every penny!!!The platter deals worth considering to save money and if your happy to share.Oh…I recommend you try the halloumi

Recently refurbished, the tables are cramped and you share your conversations with the adjoining tables whether you want to or not, The food however is always of a good standard but it is a fast food restaurant and not a relaxing place to spend an hour or 2. It is very 'eat and run' . However, if you are a QPR season ticket holder you get 20% off your orders which makes this a good value place to grab a quick bite.

It's a typical Nando's in terms of taste, so it's pretty ace, however it's the actual cleanliness of the place that was a tiny bit questionable. The floor looked like it needed a good clean... apart from that, it's a total safe bet being part of the Nando's chain...

Best place ever ordered myself and my friends food and then next thing the food came in 5 mins and the food was delicious. Will recommend people to go there.

We were there with a couple of friends. While I had most definitely the best vegetarian burger, I've ever tried, my friends found a hair in their chicken. Well, this things happened. Manager got it replaced and bought us a free round of drinks. Lovely experience.

I've been sitting here waiting for my take away food for 55 minutes now, even though I was told it was going to be 20 minutes. Not one member of staff has come over to update us on how much longer it is going to be, which is disappointing as since the recent refurb I really hoped this Nandos would be as good as some of the others I've visited.Still no sign of our food, and there's nothing on the pass, I guess indeed to try and get a refund so I can try my luck next door.

I have been to many different Nando's restaurants in London and this is hands down the best one. From the layout, the speed of food coming to the table, friendly and happy staff. I don't normally write reviews but this restaurant only had 3 stars and it is definitely more then that!! A really experience!!

accurate timing, they said 20 minutes and after 20 minutes food was on the table, delicious and free sauce as much as you like,

Very good service and we got our food fast and it was good but one of the sides wasn't there. They did it on 2 minutes. For 4 persons it was 38 pounds.

Tasty food, even for vegetarians. Make sure to get bottomless drinks, as then you can drink and drink without end. I never had bottomless yogurt, but I will try it next time I am there. According to Food Standards Agency they got hygiene of 5

Nando's has never really disappointed me and same goes for this one. Got to love some trusty chicken when you're on the moved even doing a mooch around the shops.

We went on a weekday and it was chaotic. Although the manager was friendly, the waitress was was not, they got the orders wrong, and the atmosphere was one of disorganisation and chaos.The chicken burger and chicken butterfly burgers were basic, the side of sweet potatoes was lousy, and the quinoa salad was dry and tasteless.Overall for 3 people it was £45! Expensive for very basic food. Don't bother.

The food was good and the staff was friendly. We stayed for awhile and enjoyed ourselves before the rush. The bathrooms could use some work as it was dirty.

My favourite nandos, great food, lovely staff, good service, i recommend to all, and good prices, my daughter love it.

Very nice food, good price and good service. I recommend chicken medium spice and the corn!!! Back for defenetly and I recommend to all.

My favourite nandos...its HALAL.. Quality meat.. Reasonavle food . You can't go wrong. I have never tried the burgers there . Next time

We celibrated my God son babtisim at Nandos we were about 18 people and turned up without any notice, the manager managed to seat us within few minutes, the grilled chicken was jucy and tasety, the chicken liver was delicious. The waiter was very freindly kept clearing our messy plates without any fuss, the kids were all over the tables very excited and used the frozen yoghurt instead of the soft drink, we were told that we are not going to get charged as we paid a lot for our order, when I apologised for the mess the waiter smiled and said it is okay he has seen worse. Then the waiter brought the cake help cutting it and cleared our plates again with very pleasant attitude. We almost stayed for 3 hours had great time, the kids loved the food as well as the adults, the service was excellent, the wine was great. We all enjoyed our meal strongly recommend.

O restaurante tem especialidade em frango e é bem preparado. É melhor que fast food mas a comida também não é tão saudável. Cuidado no molho picante, ele é intragável se você tiver intolerância a pimenta.

Me and my friend used this place like a breakfast place :) very juicy and tasty chiken, tasty sides... Not expensive. Nothing to complain! Njamnjam :)

The grilled chicken was excellent, I didnt like that much the sauces though, kind of similar with one another. The sides just average to low, nothing special there... Not sure if I d visited it again, there are more interesting choices in the area.

Restaurante com especialidade em frango assado,nao tem muito a dizer a comida é boa ,local agradavel nao tem serviço de mesa a pessoa tem de fazer o pedido ao balcao .Preço razoavel entre 20 a 25 libras

Been to this nandos branch with my family recently ,been told there was no tables available asked to wait. Which was ok but the person who asked us to wait went to help at the tile and i have noticed that there was tables inside available but it seems there was no staff available to clear and wipe the tables. After a long wait been escorted to the table. The order was right and food was good.it doesn't seem they are short of staff but not organised.

its a work a day chain restaraunt i should imagine. itll probably sell chicken in spicey sauce. well what more do you want say. ive been to the one up ponty... & tom reckons its quite similar (hes from qpr see)

This was my first time in Nando's. I love chicken but Nando's chicken is bland and a good bit overpriced. The service system there is weird in that you put in your order at a till, get your own drink, cutlery, sauces etc and sit and wait for your order to be brought down. Not so much of a problem, but not fast food but not quite a restaraunt. I was with my friend, so I can say that to someone who likes nando's, this was not an unusual visit/taste. It was just the portion size that was stated to be a lot smaller though pricier than it's dublin counterpart.

I been coming here with my partner few times now and we enjoy the food here everytime especially the spices and my favourite side order peri peri fries :) yummy

Fui com uma Amiga Italiana Almoçar para comer um Bom Frango grelhado recordar os sabores de Portugal do Frango no Churrasco mas Fiquei muito desiludido pois demasiado picante tanto o Frango com Picante como o que pedi sem picante .... desiludido

As always, great chicken! A good restaurant and the service was really quick! Would recommend to anyone for a quick dinner...

I made my first trip to nando's after passing by for 10+ years.I expected it to be a indian food chain lolI had grilled chicken & chips £10.25it was actually nice, it felt like a posh chicken shop, the sauces were good, i tried several, piri piri was my favoritei asked for a lemon or lime and was looked at like i was speaking a diff languagemaybe its my accent hahaoverall value is not that great as its a huge chain i would expect better value, taste was good, it was a nice change to a cheap chicken shop but it also left me feeling like i could have gone without going inside nandos to know what it was about. i also felt like i could have gone next door to get chicken and chips for £2.99 and forgone the silverware and dining table. I would go back with my kids for the experience but not often

We ordered and sat down. We had ordered refillable soft drinks. The machine only gave out flat Coke and flat Sprite, it tasted bad. After 25 minutes someone came over and said they had mislaid our order, but that it was now being cooked. We said we weren't impressed, and they said would you like some olives or nuts while you wait. Then the food turned up 5 minutes later and it was only just warm. Not fast food or nice food.

It was a very busy Saturday at Westfield White City when my wife and I decided to eat at Nandos. It looked very busy inside and there was a queue, I thought the wait would be too long but we were seated within seconds.The staff were very polite and helpful and the meal was served up promptly.The food was delicious, just had a mild kick to it, as requested.Cant wait for our local Nandos to open in Bicester, later this year.

We wandered around Shepherds bush late on a Sunday lunchtime looking to eat before a show. A lot of places were shut and some just looked, well, nasty. I have always avoided Nandos as I don't really like food chains but we were running out of time and options.My daughter suggested Nandos and so we went in and were instantly greeted by a very friendly staff member. When he found out that we had never been to a Nandos he took his time to explain the menu etc. We were told to pay at the counter and we would have our food 10 minutes later. We ordered and got our food 10 minutes later. The food was good, tasty and good helpings. We also had bottomless soft drinks which were very welcome to help with the spice. Lots of help yourself sauces too. We were over all impressed and will visit the Nandos which is closer to home now we have braved it once. This was the branch in Shepherds Bush, NOT Westfields centre as some people seem to be confused on here. The only problem we had is that the place is looking a bit tired and could maybe do with a spruce up and the tables are a little close together, but did go at a fairly quiet time so not too much of an issue.

We visited Nando's in the Westfield centre and were a bit dubious at first as it was exceptionally busy, and while the food's good, previous trips to Nando's in other locations have never been great service-wise (slow, order always wrong etc), but we had our heart set on it so we went in anyway.We were seated quickly and joined the massive queue to order our food straight away thinking this would save us on time. The queue moved much more quickly than expected, so was a good job we'd had a fair idea what we wanted before we went in! We ordered our food and it arrived quickly (much faster than in any other Nando's I've been to) and for the first time ever in my Nando's visiting history, received the same food that we'd ordered, and it was delicious! Plus, despite them being so busy, the staff still made the time to make sure everything was ok for us. Would definitely go back.

My daughter and had lunch in Nandos in westfield shopping centre on a recent trip to London. It's up on the top floor of the centre and well worth a visit. The system is unusual in that you are seated by a staff member and then you decide what you want from the menu, you then go to the counter and order and your food is then served to you at the table, you can go and choose from a great range of drinks also, we had the mango juice on crushed ice....delicious. We both had the chicken no bones about it, (that's what it's called) and I had corn on the cob and a side salad, my daughter ordered the mash and fries so we shared our sides, the menu says its the best mash ever and I can confirm it is the best mash I ever tasted, even better than my Moms....and that is saying something, obviously im never gonna tell my Mom that :). The atmosphere was really great, staff very friendly so all in all a really good experience....try it and you'll love it!

What I particulalry liked about Nando's in Shepherds Bush wasn't the food - which was perfectly good Nando's fare - but the customers.This part of West London is a real coming together of many different cultures with a particular Muslim element and this seem reflected in the clientele last Friday night. The result was a really vibrant, atmosphere of people out for a good time.