Nando's - Glasgow Fort in Glasgow City

Food flavorless just mouthful of spice

Ordered half Chicken and got a leg and wing that was the size of a pigeon, obviously someone else ordered a breast around the same time...never again.!!

Always very busy so ensure to put your name on the list at least 30 mins before wishing you attend.

Wouldny be long gettin frostbit in this restaurant - freezing

food came out very quickly and was very hot. Very tasty. Scott was very nice and helpful to us, very good customer service.

The only nandos I’ve been to where staff don’t seem to want to bring your drinks to the table if you order to the table. A large number of staff all just stood around talking in little mini groups like high school leaning on work tops. Kitchen staff are superb though, food is certainly made as quick and effectively as possible, but this is sadly let down by the rest of the staff. Watched staff avoid mine and my partners food which was eventually brought over after 10 minutes lying on the work top, which has never happened to me at any other nandos. What makes this worse is there were a total of six plates for other customers just lying when the nandos wasn’t busy at all. Been to this nandos a total of five times and sadly the same issues have appeared every time, so certainly wasn’t a one off. Compare it to any other nandos and it would most definitely fall short of the standards that staff meet in professionalism. Also appeared to be many staff not actually doing any work. This begs the question why have so many staff in if they aren’t doing any work, and if they have been delegated tasks and chose to ignore.

Good food and good service, felt a little bit cramped though

Delivered cold food missed half of sundries and half portions of rice .called to complain very poor customer service

The new layout and seating looks good. But missing the cosiness of sofa 🛋

Great service, staff helpful and friendly

Absolutely one of the best serving nandos, amazing atmosphere, perfect staff and great food. Hats off to all the staff you all deserve a bonus.

Good food but butterfly chicken was extremely small 🙄 some really loud females next table one who had a really forced laughter

Spot on happy taste buds Great atmosphere and service

Family meal, the place was quiet, we were there around 4pm so the atmosphere was quiet. The food was good but a bit over priced for what it is. Having to use the app to order was a nightmare in this restaurant because we couldn't get the WiFi and not one of the 5 of us at the table could get any signal on our phones. The staff just seem to wander around doing laps of the restaurant rather than dealing with or paying attention to the customers which is why im marking the service as a 3. Decent food, clean restaurant but overpriced and no real customer service, taking us to the table and leaving us until bringing out the food wasn't a customer service experience.

Excellent food staff friendly definitely be back

Great place for the kids during the day and women playing bingo and at night it's open for adults to have a dance or a karaoke machine so lot's of stuff to keep you and the kid's happy

Amazing place. My daughter is lactose intolerant, and they gave her a tablet with all the ingredients of every meal. The manager has to take allergy orders and even asked if she wanted her to wash her hands before touching the glasses for our drinks. Nothing was to much trouble, made our experience extremely enjoyable. 10/10 for taking allergies seriously.

As always, food and service was great.

Popped in for a take-out light dinner today, ordered 5 plain wings and a corn-on-the-cob. Delightful staff as usual - helpful, professional, and friendly. When I got home, I was expecting the food to have cooled a little (it's a fifteen minute drive home and it usually cools in that time), but not as much as it did... and to my surprise, Nandos seems to have started stocking mini-corn cobs! Is this what they call 'shrinkflation'??? It would be helpful if the take-out food was really piping hot to start with, and if you could go back to supplying normal-sized corn cobs, that would be much appreciated! It was still tasty.

Decent food as usual, nothing special anymore but good nonetheless. Lost a star for service because the waitress that brought the drinks and had to be pointed out she was short of one acted so annoyed her mistake was politely pointed out 🤷🏻. Anyway the wild herb dip is great.

Our last couple visits to this particular Nandos weren't great but we decided to give it another try, and unfortunately after our most recent visit we won't be back again. Chewy chicken, cold chips and barely any peri peri seasoning on chips, burnt garlic bread and what tasted like a stale burger bun. We understand when busy not everything will be perfect/fresh but would rather wait longer and be served edible food and not reheated. Nandos has always been a go-to since they opened but can't justify spending the money anymore.

Food was as expected for Nandos, music was a little loud for lunchtime, I had to end my call as I couldn't hear. Waiter forgot my drink but it was sorted really quickly! The tenderstem broccoli was gorgeous

Been a few times, good food and service

Service staff was very friendly

Went in for lunch eith my son Its OK but I find it quite pricey for a basic lunch Butterfly chicken and a chicken wrap with chips

It's nandos, you know what your getting , just like burger king but for 🐔 chicken 🍗🍗

Visited here today (26/04/24) whilst visiting relatives nearby. I'm from Leeds in England. Service was great, food was nice and very tasty & atmosphere was good also. I enjoyed every bite. I've visited many nandos on my travels and this is definitely in the top 5.

Great food brought out fast and prepared as expected.

Had a lovely lunch with my daughterinlaw thanks 😊

Not been the same since Lavinia left, best worker in that place. So glad she’s put her talents elsewhere. Horrible staff!

Horrible place to work. A friend of mine lost his job a few months ago in this Nandos because he was unable to work early mornings in Nandos that are miles away and take multiple buses to travel to, while Nandos Glasgow Fort was being refurbished. Getting multiple buses to arrive somewhere early in the morning isn’t always practical. This is something the managers at Glasgow Fort don’t understand or respect. I recently discovered that a coworker of his lost her job for defending herself against a man who was shouting at her and other people in the restaurant. This man approached her shouting and being aggressive, she asked him to stop shouting as he was scaring the children around him. Her manager was well aware of this incident and told her that next time she should get the manager straight away rather than interacting with an aggressive customer. She told her manager she felt afraid of this man and that was why she felt she had to say something. The customer reported this woman for discrimination as he had a disability and claimed her defending herself against him was discrimination, it was her word over his and they chose to believe him over a loyal employee. The man received a £100 voucher and has been back in the fort Nandos since this incident. The employee who lost her job over “discrimination”faced a lot of discrimination in this workplace as there was constant comments made in the staff room about her age and abilities due to this. This is something she wasn’t aware of but managers and supervisors were and regularly turned a blind eye to the comments made behind her back about her age. The cutlery is also not cleaned properly and l would not reccomend anyone ever eating or working here.

Enjoyed chicken starter big portions and Carbonara was mouthwatering. Lovely staff gave me a box so I could take half my starter home with me . Excellent service, attentive, friendly and very welcoming ... music was good too.

Don’t do reviews , but completely dissatisfied with food , the chicken burger which I normally get at the other restaurants is always good an a decent size This visit was a complete joke , the chicken was tiny and wafer thin also the slice of tomato was the top of it where stem goes Would not recommend this place whatsoever !!!

Incredible how this place is still in business. How they treat customers is unacceptable. Place is empty and they've ll me 25 minutes before I can get a table and not only that, you are not allowed to wait inside the restaurant. Incredible.

Great service from both Scott's!

I prefer the Nando's in town or Silverburn everytime I've been here they've burned my chicken I could only taste that then when I mentioned it they said that they grill the chicken so it's meant to have a chargrilled taste but I have had chargrilled Steaks, Chicken and more and they never taste burned worse experience 0* might have just been my experience but I won't be back and from then on I've always went to Silverburn or the town if I can't be bothered with the journey I just don't go.

Fantastic food,Mrs loved it 👍👍👍

the worst nandos i have experienced. let me just say the only thing wrong with the food was that it was cold. the service made the experience as bad as it was. there was 3 of us and 1 of the main meals were brought out approximately 20 minutes before the other 2, even before all 3 starters had been brought out. the halloumi starters were all cold, the staff were all kinda wondering about having a laugh, even the chefs in the kitchen seemed to be procrastinating while we were waiting for the other 2 meals which left us all feeling a bit sour. not really the service you want when visiting an establishment which will set you back upwards of £20 each, per visit

We just ordered pitas for take away and back home noticed that one of the chickens was completely burnt. It was dark dark. This is unacceptable. Where is the quality control?

Incredibly disappointed with my visit to Nandos last week. After having a nice lunch, I went to change my baby in the 1 disabled/changing area in the restaurant. However, was advised that the key had been lost and there was no alternative area for me to use. A man in front of me in a wheelchair was told flippantly by a member of staff 'if we've lost the key, we've lost the key', who then shrugged and walked away. The poor man had no choice but to have his carer empty his colostomy bag in the hallway outside where the toilets are which is not only unsanitary but stripped the poor man of his privacy and dignity. I was told I had to go elsewhere such as Costa to change my baby who was getting very upset at this point as we had been waiting so long. It was such a disappointment and to be honest I don't even know if this situation is legal and should probably be investigated. I will not be going back here again and if you are disabled or have young children, I would avoid as it is not accessible.

Great food and Service and the staff are very friendly well recommended by me

It was amazing the wraps were every spicy and soo good overall it is a great place to be

Not my favourite place. Only serve chicken, have removed the steak sandwich the only meat dish they offered. Staff while attentive were not knowledgeable about dietary requirements

Food was lovely and didn’t take long at all. Prices have increased a bit. I used to spend 30 pound for two in here but you’re looking at around 50 now but not too different from most places.

Service and food always amazing Staff always check you’re happy when food served to table and if I have ever had any extra requirement or anything missing at that point they are always happy to sort out swiftly

The ordering process is, like other places, pathetic. There are plenty of staff but you have to either navigate an app on your phone or queue up to order. You get your own condiments. The food gets delivered to your table. No idea why staff cannot just take orders too.

Beautiful place, warm atmosphere and great service.

Very busy advised by lovely girl called Abby waited 30 mins for table . Our food arrived and food was cold and my chicken was undercooked My son’s garlic bread was so cold it maybe had not been cooked . Got it back after complaining and it came back soggy Not impressed we love Nandos but this was a a disaster

My daughter and I do love a nandos, highly recommend.

Was in here two days ago to find myself grabbing something to eat with family for lunch, hadn't eaten anything the whole day apart from the meal I got as soon as I got to the door to leave the building I started to feel unwell and later on that night I ended up bringing it back up, nothing like this is usually expected from Nandos so I was rather surprised I must say but I won't be back here again.

Excellent help from Jack on the door, he was so accommodating and polite. Our first time in Nando’s at the fort - we will be back

Had a really tasty meal here! 1 star lost on service as had to get drink cups ourselves as ordered on the app and they never arrived but overall still great. 20 min wait for a table but this meant the chicken was very fresh and not dry at all.

The food was great. Well, most of it. I had spicy chips and when I got to the bottom of the bowl, there was rice! No one at my table had ordered rice. My mum asked a waiter why there was rice there and he said he’d ask someone but he never came back to our table. Other than that, everything was great.

Food was fine, tho they missed off the dressing from the salad. Service was slow and odd, drinks came v late, and waiting staff were seemingly quite uncomfortable with talking to people.

My partner and I dined here today (19/9/23) and were served by Scott. He took the time to explain how the ordering system worked and chatted about how various things on the menu were compared to others. The food was good (although it could have been hotter temperature wise in my opinion), but alas didn't entirely spoil it. We particularly liked the drinks station where you helped yourself to unlimited supplies. It was well organised, as was the cutlery, napkins, and sauces. The toilets were clean and it had some good music playing with good sound quality within the toilets. Service was quick overall, although on our arrival there was nobody to 'greet' guests which slightly confused us as we weren't sure whether we had to be seated by staff or seat ourselves. This was soon picked up on and clarified by Scott.

Service was quick and efficient

Good wings. Fast service. Reasonable prices. Having self service sauce is convenient.

Lovely food and experience , the trainee girl with brown curly hair was so so lovely!!! the best service; sorry i didn’t catch the name!

Clean bathrooms, quick service. All in all good experience.

Food took a while to come, which is unusual as normally pretty fast. Didn’t bring our glasses over and had to ask for them after ordering on the app. Food was fine but then it’s just chicken and chips.

Ordered on the app. After 20 minutes had to chase up our drinks and glasses. After 50 mins had to chase up the food. Turns out they'd run out-of wings and were making more but at no point communicated this. Another 5 to 10 mins finally got the food. Food itself was excellent at least.

Lots of items missing from the menu when we were there last which was a shame. Other than that, as expected.

Always was and always will be the best 🐔 restaurant

Fast and efficient service. Food was hot and tasty, we had calamari starter and hot and spicy fettuccini.

The food is as good as nandos usually is and the staff do a good job with how busy the restaurant is however staff that welcome you at the door often rude and short when telling you it's a 45+ wait. I don't understand why there is no booking system.

Nice but scrimping on rice portions!

I ❤️ Nandos. We went here as we were out shopping. Waited 30 mins for a table. The brocoli was cold 🥶 I was going to stay to the staff, but the que was huge, so I could not be bothered. It was really busy but the restaurant was still really cold.

Great food and very nice staff had to wait for table as was really busy was told twenty minutes wait but only waited 10 minutes staff great quick and pleasant

It's a Nando's. Service was quick and mostly friendly and we were able to order on the app. You know what you're getting, not much more to say really. Oh, I dropped a point because their Wi-Fi wasn't working which made ordering a bit tricky.

That ABBA tribute band were too loud. I could hear the drums from Nando's

Visited Nandos @ the Fort after some shopping and we were seated quite promptly despite the usual wait was great. I had an issue with my order being wrong but this was promptly fixed albeit a little unorthodox switching order items between different plates. It's a fast paced restaurant with a lot of revolving custom which do show unfortunately. The cutlery wasn't very clean and it felt a bit hectic and rushed.

I had this at 2 stars, however I've upped it to 3 because they do amazing chicken liver and mash.

Was greeted at door by Paul we hadn't been b4 so he showed us to our table and talked us through ordering process what a lovely guy very polite and knowledgeable food was excellent and rest of staff were very polite but not in your face Well done guys we'll definitely be back

Staff are lovely, not too noisy, fast service

Very busy but was seated quite quickly, staff friendly and helpful, food came a bit slower than normal which was fine, chicken temperature wasn't warm

Came here wasn't too busy got seated right away then about 10 mins later there was a queue. We ordered a chicken combo platter for 2 quite pricy and not a lot of chicken. The waitress came out with order and 2 dirty plates we asked if she could change it and came back with another 2 dirty plates. Food was ok a bit overpriced.

It is such a difficult one. The restaurant looked nice but we didn't order or eat as a member of our party had allergies. We didn't feel confident that we would be catered for due to the hesitation received when we explained our allergies.

Decent affordable food. Blue light discount

This nandos is a 100% netter than the one at the Quay in Glasgow, the cleanliness is spot on keep up the good work.

Amazing i loved everything about this restaurant 😻

Picked up food this evening - very quick and tasty! Shout out to Shaun at Glasgow Fort who packed our food - so friendly and approachable!

No brocoli no corn on the cob had to wait on cutlery and coca cola tasted watered down toilet were rather messy. Could do better...

Ayer visité el restaurante Glasgow Fort para recoger mi colección. Yo estaba con mi amigo. Ambos teníamos máscaras y nos estábamos adhiriendo aDirectrices. No suelo hacer esto, pero la chica que nos regaló nuestra colección nos mostró un servicio al cliente sorprendente. Pedí agregar un perinaise y me dijeron que no debería preguntar, pero que esta vez ella lo haría. Le expliqué que me había olvidado de agregarlo a mi pedido en línea, pero tenía mi tarjeta para pagarlo, luego dijo que las cajas estaban bajas. . ¿No entiende cómo todos en el restaurante pagaban sus comidas? No fue una solicitud difícil, pero me hizo sentir estúpido por la forma en que me habló. Luego procedió a obtener la colección de mis amigos y tuvo una actitud impactante que realmente lo hizo sentir personal e incómodo. No pudimos salir lo suficientemente rápido. No llevaba una placa con su nombre, pero tenía el pelo oscuro atado con zapatillas nike blancas y negras y estaba trabajando en la parte delantera del restaurante. Ella realmente necesita aprender algunos modales y si no le gusta atender o completar solicitudes, entonces no debería trabajar en hotelería. No volveré en el futuro iré a East Kilbride o en otro lugar para mis nandos. Realmente sorprendido ya que esta cadena siempre tiene un excelente servicio al cliente.

Por lo general, la comida es deliciosa, pero acabo de volver de allí gasté alrededor de 40 en comida que es cara para un poco de pollo y papas fritas, acabo de llegar a casa después de recoger la comida, las papas fritas se están congelando y obtuve 10 alas, cuesta alrededor de 10 y parece que acaban de calentarlas. arriba no se ve asado ni un poco, no puedo comerlos desperdicio de dinero prueba el muelle y ahorra dinero

Your not getting a lot of eating for your money. Overpriced menu combined with small portions, definitely not what the hype suggested.

Visité nandos para cenar el domingo por la noche. Absolutamente terrible servicio. El personal parecía que todo era una molestia. Hemos estado antes y generalmente lo disfrutamos pero no esta vez. Uno de los problemas de la calle fue cuando el camarero me trajo la cena a mi esposo y cuando él fue a tomar un chip, se llevó el plato sin explicación. Luego, Kida revoloteó y conversó con una chica y luego dijo que pensaba que era algo incorrecto a pesar de que mi esposo le dijo que era correcto. Regresó a la cocina con él y luego regresó diciendo que la niña pensó que había levantado algo equivocado. Entonces trajeron toda nuestra comida. El maíz de mis amigos estaba quemado pero frío. Mi cena, excepto los guisantes, también estaba fría. Luego, después de la cena, le pregunté a la niña si los postres de coco y mango eran sorbete o helado, y la niña dijo que no sabía y que no querría decirte algo equivocado, ¡luego se fue! Entonces dije bien, ¿podrías averiguarlo por favor? Y ella dijo que sí. Esperamos problemas alrededor de 15 minutos sin respuesta a la pregunta, así que mientras pasaba le pregunté nuevamente y dijo que el gerente estaba revisando el libro unos 10 minutos más tarde, se acercó con una carpeta grande y dijo que no tenía sentido mirar cuando podía y entregar yo lo ¡No hace falta decir que nos fuimos rápidamente! ! ! Servicio impactante. No sé por qué se está pagando al personal, por lo que no es útil. Muy decepcionado, como suele ser un lugar que me encanta, pero dudo que vuelva después de eso.

Hi there me and my husband were in on Saturday and once again it was fabulous love the staff they are always so friendly and the food is great xxx

A todos los demás les gustó su cena, pero cada vez que voy, creo que podría cocinar esto yo mismo en casa y no es nada especial. Todos están entusiasmados con eso, pero no entiendo cómo el pollo y las patatas fritas pueden estar al mismo nivel que un buen chino.

Hi there me and my husband was at your restaurant on Friday the 1st of December for our lunch after a bit of Christmas shopping and it was great the food was amazing and service was fast even thou it was busy and as alway staff were really friendly x I can't wait to return xx

It has been a while since my last visit to Nandos,, tonight the Nandos was busy, however, the receptionist put us at ease and explained a wait of 20 mins for a table. we were seated in 10 mins (under promise and over deliver) When I got up to order our food, I got confused...the young woman behind the counter was great and explained the process.The toilets were clean and lots of parking availabe

Mi hija acaba de realizar el viaje de 20 millas a su restaurante Glasgow Fort, que es el más cercano a nuestra casa. Llegó a las 8. 20 hs, solo para encontrarse con la experiencia más negativa. Cuando le pidió que hiciera un pedido de comida para llevar, le aconsejaron "solo para avisarle que pronto cerraremos, así que tendremos que cocinar todo esto de nuevo". Mis esperanzas son que cada comida que ordenemos se prepare fresca. Esto, junto con el hecho de que los horarios de apertura del restaurante indican que cierra a las 9. 30 pm fue profundamente preocupante. Le hicieron sentir que estaba siendo un inconveniente para su personal. Luego, el cajero comenzó a realizar el pedido, que incluía una Sunset Burger, pero luego se dirigió al Gerente y le preguntó si estaba de acuerdo con que se colocara un pedido de muslos en ese momento. ¿Un domingo festivo, con más de una hora antes del cierre, y el personal parecía necesitar el permiso de su gerente para cocinar muslos de pollo?Me gustaría decir que la mala experiencia se detuvo allí. No lo hizo. Cuando ella regresó de su restaurante y abrimos nuestro pedido, mi envoltura doble de pollo parecía haber sido pateada en el piso de su cocina antes de ponerla en el contenedor de cartón. Luego encontré dos largos pelos negros, envueltos dentro de la envoltura mientras comía esto. En general, esta compra tiene que ser una de las peores que he tenido. Soy un cliente habitual de Nando's, que utiliza diferentes restaurantes en el área de Glasgow.

Go here quite often as it local to me. The staff are very polite and helpful and the service is great. I especially love their spicy rice and creamy mash it's so tasty. The place has a very relaxing atmosphere and seats are also comfortable. Great chillin place with great food

We regularly visit Nando’s at the fort, anytime we have had any issue it had been dealt with quickly to our satisfaction Great place and food always great

Look - to be honest, I am a Nandos fan - through and through. It is my favorite place to eat as I know exactly what I am going to get. The staff are generally always good and generally conform to the brand image. I can happily report that this branch fitted the bill for me - once again. I did prefer the style and branding of the older branch but I do accept that they needed more space and in doing so have lost a little bit of closetting. But at least they are not constantly turning people away as much.

Its bangin. Beautiful food always busy and most of the time depending times and days you theres a wait.

ordered a take away online - restaurant was busy - when sitting waiting I could see my order sitting on the pass for which seemed ages - was given order by a very pleasant girl who read the order off but didnt check that what was there matched the order - I sadly didnt pick up on this - when I got home there was parts of one meal missing and also a side - I called to complain and the response that I got was dissapointing to say the least - I wont be rushing back

Somos asiduos en Nando, pero desafortunadamente no regresaremos al fuerte de Nando en Glasgow porque estamos hartos de recibir alimentos fríos, pedidos erróneos o artículos faltantes en su pedido, por lo que es difícil que reciban los pedidos correctos o lleguen a tiempo.

Reservamos Nandos para 7 personas y pasamos 30 minutos antes de reservar en caso de que hubiera una mesa disponible, lamentablemente no fue por el tamaño de nuestro grupo. A nuestro regreso nos sentamos en una cabina con una silla agregada al final. Pedí que me volvieran a sentar, ya que estar al final me sentí incómodo. El restaurante no estaba a plena capacidad pero no había asientos disponibles para alojar cómodamente a los 7 de nosotros. Cuando nuestra comida llegó, los camareros trajeron entrantes y comidas por correo juntos y con las bebidas ya sobre la mesa, fue un poco apretado y debido a esto no pedimos ningún postre.

He estado en Nando muchas veces y en diferentes lugares, ¡y este tiene que ser uno de los mejores restaurantes en los que he estado! A pesar de estar "limpiados", la mesa y las sillas estaban pegajosas y visiblemente sucias cuando nos sentamos. Todos los menús tenían residuos de comida y también estaban pegajosos y sucios. Esto no me preparó para la peor área del restaurante, que era los baños. ¡Parece que los pisos no han visto un trapeador en años! ! Los baños y el asiento estaban cubiertos de suciedad. Los dispensadores de papel higiénico no funcionaban y, por lo tanto, se dejaron rollos de papel higiénico en recipientes sanitarios que también estaban sucios. Si hubiera visitado el baño antes de comer me hubiera ido.

Si, como yo, estás en nandos todo el tiempo, sabrás que obtienes los buenos y los malos.