Nando's in Camden

I had a fantastic dining experience at Nando’s in the Brunswick Centre. The atmosphere was lively yet comfortable, and the food was absolutely delicious as always – perfectly cooked and full of flavour. However, what really stood out during my visit was the exceptional customer service. Juan, in particular, was incredibly kind and attentive. From the moment I arrived, he made me feel welcome and ensured I had everything I needed. His friendly demeanour and willingness to help made my visit even more enjoyable. It's rare to come across someone so genuinely focused on making sure customers have a great time, and Juan absolutely nailed it. Overall, it was a great meal in a welcoming environment and a bonus is that the staff are super friendly! I will definitely be returning soon, and I highly recommend Nando’s at the Brunswick Centre to anyone looking for great food and even better service.

We came here after spending a long weekend in France and it was the best meal we had the whole time. The seating was comfortable and in a quiet space. The service was prompt and friendly, and the food was great value and also incredible tasting. This is the best Nando's we've ever had! Oh and the new gravy is a fantastic addition to the menu - particularly recommended for the creamy mash

Found chicken skin inside our beer glass. Absolutely disgusting. The water tasted horrible as well which is why we got the beer in the first place. The service was also very slow.

Food was fantastic. Service is not good

Excellent halal nandos, great outdoor seating and good service

Obviously had been really busy and the staff were struggling to clear the tables. The food was typical nandos though and hit the spot.

Food is good, simple, and cheap, but if you want to experience screaming, children running around, Yes, that is the place, At least they could allocate children in one section and people who wish to eat and chat in another area. You will be run over by misbehaved children

I ordered via the Nando's app for delivery. For £44 I would expect a quality meal. I'm not sure what happened today but it was the worst Nando's meal I've ever had. All of the containers were less than half full. On top of this, all of the chips were half cooked and almost inedible. The Fino Pittas were also made so badly that they were falling apart before I even touched them. I hope the chicken was actually cooked properly because the pitta was completely off.

Too spicy for my taste. But for people who like it. Perfect.

I visited this place for the first time with my family. The food was good, but the waitress was extremely rude. When we asked her to pack the leftovers and an untouched sandwich, she took it and threw it away. When we raised this issue with her supervisor, they were equally rude and unprofessional. Do you think simply saying "sorry" can compensate for this behaviour?

Nice after the revamp, welcoming staff who are always smiling

Great food, fast & reliable, great staff

Halal nandos. Not the best nandos I've had. The burger bun was hard, and wings we're not cooked through.

Staff were great accept for the girl with pink hair. Just attitude is off.

In short, don't order click and collect here you won't get your food quick, I waited 40 minutes and had to go up to ask "sorry where is my food?" To find out it had been sat there for unknown amount of time (you couldn't see whose was who's) I get as well they were busy but the whole reason you order fast food is convenience, 40minutes waiting isn't at all and atleast 2 customers who ordered after me were served.

Food was delicious and the dustomer service was good

My partner and I are fans of Nandos, we tend to frequent their London branches often, usually Soho, Stratford, Bishopsgate, Euston etc. On this occasion, we were informed the wait for food at Euston would be 30 minutes but, keen to enjoy our usual Nandos we headed over to the Brunswick branch. After queuing at the door for a short while (odd, considering the number of staff available and free tables we could see but hey, it was rush hour right?) We were seated at the very front of the restaurant right next to the door and “greeting” desk for incoming customers. Despite the many remaining seats near us, we weren’t offered any alternative but after the waitress who sat us left, we quickly decided a dinner in our current seats would be rather unenjoyable. We flagged down a passing waiter and asked if we could change tables. He agreed and even offered to wipe another nearby one down for us before a separate waiter stepped in, asking if we’d prefer to sit further inside the restaurant where there were even more seats. We agreed, followed him, sat down and began to order via the app. Quite literally seconds (and I’m not being dramatic here folks) before we ordered our food to our new table, we were just short of accosted by a rather frosty supervisor who informed us we couldn’t sit in this section as it was unavailable to customers due to a booking. (More curious to us, considering that nandos don’t do bookings? Or so we thought!) We apologised, and told her that we were sat here by a member of staff and were unaware it was not a free table. She hastily reiterated it was due to a booking they had and informed us she would move us, however now that the other tables at the front were full, we would need to sit outside, but not before we were joined by our original waitress. I can only describe her expression as near-delighted, as she both sarcastically and aggressively informed us that we were seated on table one, exactly where she had put us, and that we couldn’t sit here. She had told us where to sit, she said. We again explained that we were seated there by a different member of staff after we requested to move, after which she seemed taken aback, clearly having assumed we had just waltzed through the restaurant and suited ourselves. The supervisor apologised and asked the waitress to move us, again, and walked off. We decided to move on, having lost our appetite and patience. It’s one thing to have both staff and supervisors clearly unaware of the ongoings in their respective sections/restaurant but to boldly assume customers are in the wrong and speak/treat them as such is less forgivable. I can’t even suggest it’s just a staff issue as clearly supervisors have no qualm in speaking to customers rudely either. Will we be back to nandos? Of course. Would we recommend or return to the Brunswick branch? Not a chance. Go to Euston, hopefully the wait isn’t long but at least you save yourself a game of music chairs.

Same as every other nandos except this one the staff seem to be a little more friendly

I visited on a trip from Japan. I visited this place because it was recommended by a friend who lived in London and it was close to my hotel. It was very convenient to be able to read the QR code, place an order, and complete the payment using my smartphone. The taste was delicious and the children were very satisfied. It was great that they were so kind to us even though we were not good at English! If I remember correctly, the name is kruna, thank you very much!

Very nice meal. Staff were excellent and food was a high standard. You know what to expect at Nandos and they do it well

Fantastic! Great food great service. Shree is absolutely amazing, definitely 10/10 service here! Will be coming back!

It's basically chicken and chips, with sauce

Although I didn’t get my free chips still great people working here and really good food

Man with the man bun around 5-6 was amazing today!! So sweet with his lovely smile, kept helping us and did his best with the ice cream machine we felt terrible for making him run around for us but he delivered with a smile and deserves a raise or promotion as he was so sweet!!!!

Newly renovated great ambiance, best food n Friendly staff. W ill visit again.

Food was okay but place was trashed. All tables unclean - service was terrible!

You have opened up my eastern european taste buds. Please for the love of allah come to luxembourg i will miss you guys as soon as i leave In the picture you can see how i massacred the chicken

good! ! ! The best thing about this place is that all the food has calories listed! I think it's very convenient for people who value diet! It wasn't as spicy as I expected, but it was delicious. If you like chicken, I think you'll definitely enjoy going here!

Not my favourite. Chicken, spicy, classic...etc. Let me say I wanted some kind of other than fish and chips. This is other but taste wise still no difference for me. If you like hot, chicken it's your place.

sajeena was amazing, and so warm to us for our visit at nandos! shoutout to her and the team! 🩷

Real good food and service. The extra hot is still not hot enough then, man should add more spicy one into the menu.

In love with the renovation! The place looks so vibrant now and the food is still super :)

Sajid Juan and the manager in the blue shirt (sorry forgot your name!) were great at helping get my 3 orders in good type, even when it was so busy. The food was still warm and everything was there including extra sauce. Really happy this store now serves halal meat

My last Nando’s was ages ago, and it suited for a quick/cheap lunch while in London. I got The Great Imitator Wrap in PERi-Tamer along with Macho Peas and Spiced Grains & Butternut Squash. The wrap’s chilli jam was to my taste- sweet over spice for me! The soft drink options were plentiful: I got a peach iced tea.

My last Nando’s was ages ago, and it suited for a quick/cheap lunch while in London. I got The Great Imitator Wrap in PERi-Tamer along with Macho Peas and Spiced Grains & Butternut Squash. The wrap’s chilli jam was to my taste- sweet over spice for me! The soft drink options were plentiful: I got a peach iced tea.

THE FOOD HERE IS HALAL NOW!! This is a recent thing and you can see this is indeed the case since the demand was there for it

Posto perfetto personale gentilissimo ci hanno regalato anche 4 alette di pollo!! Pollo molto buono...da ritornarci.. consigliatissimo Margherita e Laura Un grande saluto a tutti dall Italia

Had a takeaway. I ordered a half chicken and 2 sides meal. Female cashier was rude. Creamy mash was cold at the top and very cold at the bottom. The staff let me wait for a long time even though my order was finished and put aside. Asked for a set of cutlery but received 1 spoon and no fork, and 5 knifes, even though it was a one-person meal ?

Big thank you to Frankie! Came for a takeaway. Got great friendly engagement and quick order! I left very happy.

Brilliant service thanks to the amazing Liz. 👏 👏 will be coming again 10/10 have been do a lot of nandos & this has topped Baker. St!!

Maneger lizzy. She is the best.

Juan was very helpful and his customer service was great.

JK was a lovely server. Very swift at handling issues and made sure our experience was 10/10. Thank you JK!

Food was left waiting for 20+ mins. Servers running around doing absolutely nothing but chatting amongst each other. The chicken was burnt, they forgot most of the things we ordered. Obviously, no rudeness was shown and vice versa, however I feel like more training and vigorous management is needed here.

I have been dine in there for 4 years. The staff there is really nice, and chicken is nice too.

Don’t be fooled by the obvious fake/friend review stuffing happening for this location. The food is decent but nothing wow-worthy, and service is almost non-existent. You apparently order via QR however we weren’t told this when we mentioned it was our first time here. We waited nearly 10 minutes before going up and asking what was going on as all the staff just stood around chatting. My friend’s fries arrived cold and his chicken breast looked extremely dry. My thighs (which are impossible to screw up) were good but nothing I couldn’t have whipped up easily at home.

Amazing! Love the fact its now halal. Fave spot! My go to! And we're celebrating Ramdan Iftar here. Exciting :) husbands NHS discount perfect

J.k gave amazing customer service

This branch FINALLY has halal chicken (only after waiting 4 years! X). The food was amazing as always xx the service 💋💋💋💋💋💋💋 was serVICING💅🏼 I recommend xxx will be back & loaded chips were nice x

Never disappointed with the food there ! The chicken was delicious! 🍗

Thank you for the service and welcome.

Second visit to this establishment start off with the pros. The food has been amazing on my two Visits. I don’t know what it is about this Nando, or how they cook the food but is a 10 out of 10 cooked By a black lady with glasses, the first time. The second visit on 7/3/24 the food was prepared by a young black lady wearing a grey Hairstyle. The negative Is that this is a quite busy restaurant and on my second visit just like my first I witnessed management not really helping to tidy at a very busy time. Which I really don’t understand because from what I know Nando’s is supposed to be a team effort and regardless of title, this is one food store, that all hands should be on deck. Witness a young female manager of European decent walk past a table that needed to be cleaned more than two times. I also witnessed another gentleman middle age take the sauce off the table however, not clear the table from the last customers that used the table. considering at this point the restaurant was full to capacity it would’ve been nice to see management being more hands-on and being team players.

Always such great service, fresh well cooked yummy food and great ambience! The front of house and serving staff especially are awesome almost all the time and if not they’re at least happy and friendly 😊 love it here 🙏 🐓

I was at table 3 which includes amazing view of outside and the service of ms hitaxi is excellent

Staff were great with getting our orders quickly. I double ordered an item and it was replaced without a fuss. Good experience

Waiter with man-bun was extremely rude, accused me of lying, throws the plate of food on the table, a lot of attitude. Food was okay, but not coming back there again.

Thank you to Mo and his colleagues for excellent service, food was delicious :)

The service attitude is very good and the food tastes good. There are many flavors of sauce to choose from. If you choose drinks, you can drink all you can. £14.2 (+2sides) Chicken butterfly is delicious but not bad Chips middle to upper Corn on the cob 👍

Had a good experience at this Nando's. Well organised. There was a good table available on Friday night.

Good service great food, couldn’t ask for anything more

Not as good as the other reviews rushed and rude staff

Good staff, fresh food and delicious!

Delicious chicken wings. Had the 10 chicken wings option with Lemon & Herbs and they were very tasty. Been there two times in a row. Will try other things from their menu which seemed very good too. Recommended in the area.

Nando's, it was pretty busy as the students from the university tend to visit. It was quite noisy. We were given a table quite quickly. The food was OK. The staff were pleasant and helpful. The restaurant was clean 👌🏾.

In general the food was good but the waiters come to clean up the table twice even though I told them that we haven’t finished our meals.

Lovely staff! Super friendly and cosy place with some tasty food!

One of the best Nando's I've been to. Friendly staff and fast service which was great!

Lekker een kipmaaltijd gegeten. Met chips en refill cola. Cola smaakt een beetje naar chloor omdat het met kraanwater wordt aangemaakt maar niet storend. Alles is gebaseerd op Peri-Peri. Een soort chili based saus waar de kip 24 uur in is gemarineerd. Smaakte goed. Ontzettend leuk en behulpzaam personeel.

Nando's is very good, even though they discontinued my favourite lime and mango. UK was the only place for lime and mango, even sending bottles of it home. Will still go there, yummy rice and coleslaw as well.

Delicious chicken meat, nice sides and sauces, good service and unlimited soft drinks. We were able to take the time, the meal is not timed.

Always a good time at Nandos and this one is no exception. Friendly and attentive service. Clean environment. Good chicken. Enjoyed my corn on the cob. The macho peas were a bit dry for me, but my friend loved it, so it must be just personal preference. Lots of sauces to use so you can drench your chicken in it if you want to.

Great people tasty ! Lovely customer service.

Nando’s never disappoints! It’s such an excellent choice for fresh and healthy options. The chicken is grilled to perfection with your choice of sauce. The service at this location was superb. Very courteous and attentive staff that cleared off tables very quickly, with dishes stacked a mile high! The food, service, and atmosphere was fantastic.

Very kind staff. Gave me a fantastic recommendation

Food wasn't the best, pink chicken. Ugly chair 🪑 ugly pillow ugly chicken place. I'd rather go next

Delicious ! Our meal was a very pleasant discovery, this being the first time at Nando's and certainly the last. Can't wait for us to come back to london. I want a Nandos in France now :P

Simply, Nandos, the best chicken you will ever taste , great service and consistency, If you are a Muslim, just confirm with the team if they have Halal chickens, as some branches may only serve normal chickens.

Best nandos in town. Friendly service, great location and lots of natural light

As The Brunswick Centre is off the main square the restaurants are a bit quieter and you will not wait for long. Standard Nando's experience with good food and pleasant service.

Fast friendly service, amazing food. 😊

The staff here are very welcoming and attentive thank you all food was great!

First time at Nando`s, very good experience. I liked that you could order and pay with your mobile device. Food was excellent and staff was nice too.

The food you can like it or not as in every Nando's but unfortunately the wait is too long for what it is. I will unlikely pick it again as a quick option for lunch when I'm at work.

Unbelievably rude. We just came, the waitress said to order through the app. The app didn't work, so I called her. She saw me twice and ignored me. I don't know about the food but the service is terrible.

Quick and efficient ordering on the app. Fast the delivery and the expected tasty food.

Sunrise Burger was awesome. Love the sauce bar! All food was fresh and well-prepared...staff was courteous and helpful and the restaurant was clean and comfortable.

Good place and great service with very helpful staff

Went there today for lunch. We chose the 10 chicken wings menu & burger menu. And unfortunately I was quite disappointed as the size of the chicken wings were the smallest I had ever seen, no joke. Also the rice portion was really small. This menu should normally serve 2-3 people, but realistically I would say 1,5. So we paid 37 pounds and left still feeling hungry. Personally, I would not recommend Nando's.

Went for lunch with a friend. Staff were nice and polite and the food was usual Nandos fair. Nothing special.

Great service from all staff. Food came quick. Good portions. Kids enjoyed the atmosphere and music.

음식 최고임 가격이 많이 비쌈 또 치킨은 생각보단 매움 미디움 아래 추천

Went since it's such a staple. Honestly even a mild was too spicy for me, but I'm so week when it comes to spicy food. The meat was well cooked though and very tender. I had a side of spicy rice, which besides being spicy was very bland.

Dette er en travel takeaway Nandos, det gjorde at vi måtte vente over 30 min på maten vår. Meget hyggelig servitør som tok i mot oss i døra, men det hjelper ikke så mye når vi må vente over 20 min på glass ( hentet selv til slutt).

Amazing customer service from Trisha, very attentive 👍🏻

Very slow service and member of staff who I asked how long would my order be just walked off and ignored me. They prioritise Deliveroo or Uber eats orders, terrible service one of the worse branches of Nando’s I’ve been to

Although the chicken is very small for the price , the food was delicious. The staff were exceptional, especially the older blonde lady. Give her a raise! The only reason it’s not a 5 star review is due to the chicken size. Other than that, perfect!

I ordered a chicken butterfly… never do the same mistake I did. Smallest piece of chicken for that price. Seriously? I felt defrauded.

Disability discrimination against disabled people avoid at all costs. The manager is a money grabbing big headed man who doesn't care about anything other than making a profit. Absolutely disgusting service won't be returning

20 minutos para traer una lata de bebida. Es el ejemplo de servicio en este local. Mejor no volver. La comida escasa y de calidad justa.

Food was expected, service was fine, could do with a deep clean and some Mr Muscle around the surfaces