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3.8

Based on 109 opinions finded in 1 websites

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Nº 1600 in 2408 in Camden

CUSTOMERS TALK ABOUT DISHES WITH..coffeehazelnut
Score
OpinionsNoteGoogle1093.8

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3 guys standing around talking coffee is over price for what you get

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James Lovelock . 2025-04-17

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Where am I from Algeria My name is Hisham Al-Sam. Yes, and I want you despite making coffee. London problems. You can help me. Lnstagram hichem_riyad23

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Hichem Riyad . 2025-04-14

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​Ali and Konal consistently provide exceptional service, combining efficiency with a personal touch that makes every visit enjoyable. They take the time to get to know their customers, fostering a welcoming atmosphere that keeps patrons returning. Over the years, their dedication has been evident in countless positive interactions.​ Earlier this week, I witnessed their professionalism firsthand. A customer requested "hot milk," which, due to an accent, was misheard as "oat milk." When the mix-up was realized, the customer responded not well. Despite this, Ali and Konal handled the situation with remarkable calmness and courtesy, offering a free coffee and an upgrade to rectify the mistake. Their composed and generous response in the face of this was truly commendable.​ Their unwavering commitment to excellent customer service, even during challenging situations, sets them apart. Ali and Konal are undoubtedly the nicest duo around, making every visit a pleasant experience.

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Paige LucyFerro . 2025-03-28

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Quiet busy and too small to sit for long l. However the staff were fantastic

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Koroush Valiseh (coach) . 2025-02-04

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I went today to Costa to get my coffe and sandwich brijesh was helpful and very kind his have a best costumer service skills 👍🏻

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samia el omari . 2024-11-06

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Lovely ladies. They incredible at making the perfect coffee. They always make my day much better when I go there. Thank you!

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Meriem 24 . 2024-09-28

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Over charged me and tried to tell me he didn't, when the prices are displayed........... must think I'm stupid

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R P . 2024-08-21

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Excellent coffee shop with great service - staff were very friendly.

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Mo Shah . 2024-08-13

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Got a TooGoodToGo from here, don’t bother! 2 egg mayo sandwiches and a slice of cake!

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Spencer McNamara . 2024-08-04

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Drinks purchase only. The barista made the perfect chocolate fudge brownie frappe with coffee which was a welcome surprise. I'm generally underwhelmed by the frappé quality from Costa locations. This barista knows how to make a quality drink. First time visiting this location. Will be back for sure.

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Raj P . 2024-07-19

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The service and the staff are very pleasant and kind, I recommend it to everyone 👌

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Narcis Tabuc . 2024-06-15

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Lovely guy behind the counter and nothing wrong with this place in particular but the Costa sandwiches are just really terrible. A sandwich is not difficult to prepare, why is it full of E numbers and still so bad!

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Ben Kammerling . 2024-05-09

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More like a pop-up shop than a true Costa, but does the job so long as you're only looking for takeaway.

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Gavin McGarty . 2024-03-15

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Great place for the service, the guy there (I'm sorry I never got your name) always strives to do his best.

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Ash (SSJ4RedPanda) . 2024-03-06

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We were sitting at 18.45 and baridta told us to leave because she wanna clean everything But it was raining thats why we came here,so we could grab a cup of coffee and get warm Thanks! We enjoyed in better way this coffee on the street😶

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Mark Fjodorov . 2024-01-04

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Awesomely friendly staff member on my visit!

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Jean-Marc Maury . 2023-10-16

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Delicious coffee, very good service, I recommend chicken sandwich with bacon and melted cheese.

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Karen Labana . 2023-10-13

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Excellent London branch. Clean and tidy. Good welcoming staff and great coffee. Shame there is not more seating outside as the store was rather warm.

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Marc Amron . 2023-07-25

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Stopped going here for my morning coffee as the (weekday) manager is so rude to his staff. Yes it's busy, but shouting angrily to staff won't change that and doesn't create an welcoming atmosphere for customers.

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James Fraser . 2023-04-11

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A popular coffee chain in London, I like their coffee. I usually go for flat white, they make them tasty and quick. Good place for too go drinks.

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Dine Time . 2023-02-13

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Wish I could write a good review, but the last time I got a coffee here, there was a really long black hair swimming in it. (I am blonde.) So that was a little bit disgusting. The staff seemed nice though, in general!

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Linda . 2022-12-15

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I've never seen a Cortado in a medium cup with loads of milk. Definitely not a place with fair coffee

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Vinicius Mercado . 2022-10-30

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Okey store, however the barista Dana was a bit rude!

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γιαννης ζεκιρις . 2022-10-27

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I had an amazing experience here. The shop was busy but the team handled everything smooth and efficient. Outstanding service from Jigar. Will come back for sure.

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Beni Pasi . 2022-07-19

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Always pleased with their customer service at any time of any day. Just a little corner shop with 2 bar seats available but otherwise you can expect all that you would from any other Costa branch.

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Michael Hocke . 2022-06-27

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No public toilets and most of attendants which works there even can not speak English to tells why the toilets is there but are always blocked or close to use. Funny and unfortunately but it’s one of the reasons that owners are losing their business when they give jobs to some type of works like that.

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freddywhite0 Englishjourneybrasil . 2022-06-24

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The drinks are not good . They are fine but not perfect.

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ALOCK C SHAJI . 2022-05-26

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The time I went in there was past the peak time, there were two people ahead of me, but one of them had already ordered and waiting for his drink, and the other was waiting to place his order. There were 3 staff on counter, neither of them told the person move on or asked ne T customer to be served. When it was finally my turn, they made one of the worse cappuccino I have ever tasted. This is coming from an experienced barista.

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Kurai Sensei . 2022-02-15

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Very efficient and friendly staffs here. Very pleased by their service.

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Oo L . 2021-12-31

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Having experienced Costa for 10 years service is usually pretty good. On this occasion not so, ordered a porridge with milk and honey. Porridge was luke warm so much so it was just dried oats in milk. Had to drink it as it hadn't made the consistency of porridge. I'll think I try coffee elsewhere today

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Adrian Plaw . 2021-12-03

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Small (2 tables) but very friendly staff and usual great Costa coffee. We visited Sunday morning so I guess they have long opening hours.

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The Bobster . 2021-10-29

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I will never ever go into a Costa coffee shop again after they said that I need a health passport to go in! Communists!

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miha Nikita . 2021-08-03

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Love it. Even if this shop is small, you can definitely see how well is organised, very clean, staff super friendly and very profesional in the same time. Quality of coffee is awesome. Other big costa coffee shops should learn and follow their example, hot to treat any type of customer and how to maintain the quality of their products. I recommend this little coffee shop to anyone which wants a good quality coffee. Love it

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M D . 2021-05-15

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I agree with the previous reviewer. Good location and all staff are really friendly. This is a tiny take away only branch right next to the station. Social distancing well managed with the pandemic. Fast service. Good range of hot and cold drinks as well as cakes, pastries, snacks, sandwiches and more. I went in twice whilst working in the area. Once I got an americano (weak, black one shot) and the second time, a hazelnut almond latte with protein. I wasn't sure what to expect as I had never tried a protein latte. I personally didn't like it. I wanted to try it and glad I did. It's not sweet but had a nutty taste. Both times I couldn't resist the stem ginger biscuits which I love. They are busy even in lockdown. As I said it's a convenient location if you are on your way to work or taking a walk.

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Ahat Aht . 2021-02-03

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Good coffee and products in an overcrowded location in central London. Ideal for those wishing to find a bit of rest along with a nice coffe.

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Marinella Testori . 2020-08-08

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Best coffee shop in a handy place! What makes it even better is definitely the staff! Can't wait to get my coffee again.

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Inês Gouveia . 2020-07-06

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Good breakfast wrap. Peng af. Must have!

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Kishan Patel . 2020-03-07

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The last 2 days, i stopped by and had a coffee In this store . Absolutely Amaz ing. Excellent customer services. Lovely staff with bright smiles. Highly highly recommended . Thanks Costa cafe for your excellent service ❤

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patrichor -london . 2020-02-21

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Just a usual coffeeshop. Nothing special.

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Sergei Kosharson . 2019-11-13

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Lovely Costa. Gets really busy at times. But they really need to improve their queuing system. It's awful and confusing. Did a mobile order thinking by the time I get there, my latte will be ready. Went to the shop and waited 10mins until one of the barista goes what I ordered. I said I did mobile order. He goes yh you need to tell us if you did mobile so that we know your are here and then we can start making your drink. I'm confused. What is the point of mobile order then.

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Khaled Miah . 2019-11-07

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The best hot chocolate I have ever had!!!

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Kasia Chlebek . 2019-10-03

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I have been going to Costa Coffee in High Holborn every morning for the last year, the staff are amazing very friendly and efficient my order is ready before I get to the till has they remember your usual order, service with a smile even when they are busy! Thank you to all the staff at High Holborn for giving me the morning coffee kick I need!

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Navi LeBlond . 2019-09-13

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Good products, but just a transactional store with very few seats. In a very busy corner, not really a place to hang out.

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Carlos Werner . 2019-07-27

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I like the atmosphere and friendliness of the staff

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Ali Sam . 2019-07-24

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Nice spot to chill out and watch the world go by

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Gareth Rothwell . 2019-07-06

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Some workers is really rude. I try to tell what I like but don’t listen to me. It wasn’t a first time, they’re awful.

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Judit Szentkutiné Csányi . 2019-07-05

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Best café and best staff mostly in all branches

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joseph cr roland . 2019-04-27

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Service was great. But only thing that bugged me is, the other day I went to Costa. I ordered myself a large hot chocolate. I was drinking it at work and suddenly came to the bottom of my hot drink. There were bits in it. At first, I thought it was sugar but I had not put any sugar in my drink. This is so horrible, I don’t know what on earth those bits were but the colour of it was also disgusting and I binned my drink straight away. I’m unhappy about this situation, as I go to costa regularly in the different areas they have located. I was going to go back to the store with my drink to show them. But I didn’t want to take the hassle of it. So for those please be careful. I don’t know whether you’ve had the same experience as me or not.

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Halima . 2019-04-03

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Great service. Great food. Great atmosphere

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Sandra Jarvis . 2019-03-05

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I’m a regular customer and just work near this brunch. Been there everyday twice a day and always got a bad service from one of the workers. She’s blonde and I guess she’s from east Europe by the accent. Today 15/02/19 at 17:20 specially she was very rude when I ask the guy that served me if he could give me some coins as a change when I bought two coffees ( small late and single machiatto) and I asked her why she was so rude and she just laughed on my face saying here’s your coffe and good bye!! That’s very rude and unacceptable! Plus.. she gave me a wrong coffe and when I asked for her to do again she was ever more upset and rudder. While i was puting sugar in one of the coffee she shout saying “your coffe is done and just go way” very poor customer service. Hopefully I can hear something back from the manager store or so. Thanks.

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Luciano Ribeiro . 2019-02-15

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Always enjoy my Costa retreat especially Worcester Park

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Martyn Moorcroft . 2019-01-23

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Hi, I’m regular customer at Holborn cost I have visited costa on Friday and I ordered my drink me and my friend 2x Massimo latte Hazelnut And was add it extra hazelnut and was to sweet, so I went to complain but the waiter she was very rood... I ask her to give me her name so money time but she didn’t give it to me As I don’t know her name here some description about her she has I long blond hair and Blue eyes.... And again I want today 10/11/2018 after the bad experience I had the day before, further more we ordered the same drinks with hazelnut and we got charged for it after testing the drink was no hazelnut add so I went back and same waitre was there Ola I asked her sorry but this drink dose not have the test of hazelnut but she was extremely rude and body language and said no I have add for you if you want again you have to pay 50p and others waiter said 45p And she said No is 50p!!! I have no problem to pay the 50p but I need good coffee and I asked her why you charging me and dose not test of hazelnut then she said you are regular customer but your behaviour yesterday was not very good so now is like this. I was really choked by the answer and I’m not happy at all, and every time I got charged different for the same drink, Witnesses available upon request. Tge address of costa Costa coffee High Holborn 226 london WC1 7DZ

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Igloos Dome . 2018-11-18

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I want do complain because there’s roud stuff and doesn’t respect the customer at all As I don’t know her name here some description about her she has blond long hair

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Yasmin Alasali . 2018-11-16

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It's ok coffee shop as coffee shop goes

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lucky luciano da costa . 2018-10-25

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A small yet perfectly placed store. The staff are always super friendly and take the time to assist where needed. Coffee is always fresh and made while you wait. Can get very busy, but just shows how many people use this store on a daily basis. Have noted some of the previous comments, but have never known issues, have never seen a single complaint being made.

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Mark Green . 2018-10-24

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I love Costa, but after standing in the cold for 15 minutes this morning waiting for the shop to open at 6am I was disappointed when I got my coffee and it tasted like dirty dish water (not that I’ve tried it) I can only guess that their coffee machine either needs a good clean or the Barista was using old used coffee grains . Either way I had no choice but to pour it down the drain. A waste of £2.65.

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John McKenzie . 2018-10-08

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Quite place good sandwiches. Nice environment

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Nachum Freedman . 2018-03-05

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Is Costa on the go always crowded and no seatings available.

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Astir Astir . 2017-11-14

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Small mini Costa store with good location but can packed during the evenings

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Varot Varotsirin . 2016-08-22

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Quick coffee in a great location

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Christopher Kaczmarski (Chris) . 2016-08-10

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Costa Pronto. To grab a drink before work quickly. There is no seating in this coffee shop. It's also not the best stocked Costa. Staff are friendly.

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Muhammed Suleman . 2016-03-08

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Always know what you get and adding points to my card - saving for a rainy day (always around the corner in UK)

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Elna Vermaak . 2013-05-31

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It's a small costa nothing to get excited about

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William Perrin . 2013-04-19

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