Based on 306 opinions finded in 1 websites
Based on 306 opinions finded in 1 websites
Nº 444 in 612 in Peterborough
Opinions
Great food , staff were really friendly and didn’t have to wait too long either which is a bonus . Would definitely recommend if you are looking for a quick meal .
jake . 2024-03-12
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We turned up at 21:40, asked if still serving young lad begrudgingly said yes. Kitchen staff all glaring at us as 7 of us, before we said anything reeled off everything they couldn’t do, still being glared at. Food came out, cold. To be fair on the server he was good. Sat there eating then at 21:55 on comes the air conditioning maximum cold - nice trick to get us to leave. Would rather raid the bins outside than going there again. Disgrace to Nando’s!!
James W . 2024-02-19
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Went in for lunch with my family and was shown a list with 8 different items they wasn’t serving, one being loaded fries so ordered loaded fries without the chicken as that was why they apparently wasn’t serving it, they table wasn’t the cleanest and the service was poor, I even heard the waiter say ‘why have they got loaded fries when we are not serving them’ Seems mad to me why when they serve just chicken meals they can make these dishes still Not a good experience
Rob L . 2024-02-18
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Lovely lunch time visit with the Mrs. Very clean. Quick service and the food was nice. Quite pricey but we did enjoy it. Would go again.
John B . 2024-02-07
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Waited in queue about ten minutes to then be told it was 45 minutes, we had a bit of banter and managed a 30 minute come back and table was ready. Also told shirt if staff. When we returned we were then told no chicken thighs on menu which affected a lot of choice. Hubby ordered half chicken fries and Mac cheese - all good came quickly. I ordered a wrap corn on cob and rainbow slaw again all good. Corn on cob and Mac cheese were very good. Had two cokes bill £35. Tbf food was good, management and staff need to be aware of people waiting and give all info on first encounter. Lastly this place does need a good clean!!
T6344HNdonnah . 2024-01-15
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Looked forward to our visit as first time there for both of us. We had a show to go to but scheduled for an hour & half to eat, it wasn’t long enough 🥴 Problem wasn’t the wait for the table or so much the time it took to cook the food it was having to return the new one on the menu The Fully Loaded Chips. They arrived first but were cold so we had to send them back & then for some reason one of our two sides, the sweetcorn, took an age to cook. Having to rush the food down which spoilt the whole idea of eating in a restaurant rather than street food we made the wrong choice. I’ve now collected a chilli as a reward but I don’t imagine I’ll ever be cashing it in ☹️
Anthony M . 2023-11-23
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Manager is rude & homophobic. I was asked by the polite waiter to order at the till since my friend has a nut allergy. I went to the till and was served by the manager, he was extremely rude from the moment I informed him of the allergy. (We don’t use nuts on our menu) it’s listed clearly on their menu. As we left he said goodbye followed by making a remark about my friend and his nut allergy which I couldn’t hear completely. This is disgusting behaviour from Nando’s.
Global02884429718 . 2023-09-30
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Nice food ..eventually. Chips came out lukewarm at best ….took back to counter and asked them to change them . Waiter put his hands on them to presumably check (or didn’t he believe me lol) ….then said ok we can send fresh ones . 10 mins later a waitress passed and asked if everything was ok ….errr no we’d sent the chips back but not got any more …1 min later she brings over hot chips . Chicken was nice and mash and sweetcorn fine . All staff were polite . £35 for two including 2 beers .
rehrehreh . 2023-08-13
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Worse Nando’s ever. Staff sending client away to wait out in the rain, when there are clearly tables available. Can not book before going and once at the door we sent out in the pouring rain. All this when there are plenty of tables for 2 people, exactly what we needed. Shameful reception and service
Sonia R . 2023-08-05
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We came for dinner @7:30 was ask to wait in queue for 30min as the person who attended was already not happy to serve anyone customer. He mentioned we close @9 are you sure u wanna wait i said yes. When we went back after 30 minutes he denied saying people are coming back bla bla. He just wanted to refuse us. What a awful management. Will never return this place again
Badri K . 2023-06-11
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Waited 45minutes and we could see our food on the pass and not even under the light. Food was cold and very disappointing. We left and went to another restaurant and this meant we wasted our money as noone checked our table and we attempted to inform someone before giving up and going elsewhere
Alicia-Zee T . 2023-04-14
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What a dump! I understand Nandos is somewhere fashionable to go at the moment but save your money amd go elsewhere. On visiting on Monday afternoon, we were shown a table, ordered our food by the app, collected our own cutlery, sauces, drinks etc....... waititng staff literally just wipe tables and serve food so perfect for those who don't have any customer service skills. Food was brought out and for some reason given to us not placed on the table, this meant a scorching hot plate was handed to my sister and burnt her finger tips! A dismissed apology was given so we grabbed ice from the ice machine and asked for the accident book.......told by "duty manager" that he would log it which we didn't really believe as he talked like a second hand car sales dealer......all very odd and unprofessional no compassion for the damage caused to finger tips. I think when we saw a member of the kitchen team fall on the dirty floor in the resturant we realised looking closer this resturant is vile, dirty amd completely incompetent.
LuLuDoDo1 . 2023-01-04
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As the title states! You want to be abused by staff and have them lie? I want them to lie about you and call you aggressive and have your children visibly upset? Welp this is the best place for that! Ask for Lisa she’ll be sure to continue to attack you then play the poor white girl victim game!
Tennesseetaylorxo . 2022-12-22
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Ordered food to be delivered as I was working through lunch, ordered a chicken wrap with 1 side at the cost of £13.80. It arrived later than time suggested and it was Luke warm, food was extremely bland and I ended up putting in the bin, a very expensive lunch, never again, times are very hard for most and I feel totally ripped off
CornishandNewquay . 2022-11-05
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This is 3rd time im writing you. Im getting really frustrated about this customer service. Can’t believe that no one got in touch for almost 2 weeks. Went to celebrate mrs birthday and ordered our food. Had free red chilli so we thought Nando’s. We...
Tomas S . 2022-09-24
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Well… first time we’ve been here since covid. Used to come regularly and always had a good meal but tonight the standard fell really short. Firstly, the guy who sat us down looked like he couldn’t be bothered, no smile, no greeting, didn’t even wait...
Jameshuk82 . 2022-08-10
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Why don't you take booking for large groups if you can't be bother to offer a table? Very bad management and service. No customer service! where would you go for 1hr 40 min unplanned in Peterborough because Nando's is short of staff and can not...
350manojr . 2022-04-10
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I accept that every so often there are mistakes and I don’t like to complain but after not receiving our mains for 40 minutes, that’s unacceptable. We asked about these to be told they hadn’t got our ticket. We had had our starters and drinks...
Albert_365 . 2021-10-21
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Ate here midweek. It was quiet. Staff were all really friendly and the food arrived quickly. Our food was all great and we stayed for dessert. All in all a good experience and will eat here again.
HayleyGarner1982 . 2021-07-22
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Ordered click and collect. Turned up at allocated Time to be told my order wasn't even cooked as they didn't check that it had come through. Attitude appalling from staff. Laughing and swearing between each other, and speaking in another language completely ignoring customers standing...
gemmagK9127SP . 2021-02-14
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I ordered earlier today. Food was so good as usual. I ordered a small bottle of garlic sauce which they didn’t have, but they wrote me a note saying how sorry they were and gave me loads of garlic sachets :) but they also substituted...
maureenphillips63 . 2021-01-20
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After what seem like and age to get signed in and seated, we ordered our meal via the app, having not been here before we were unsure what portion sizes were like so didn’t order a dessert, the starter came within minutes, we had barely...
CornishandNewquay . 2020-12-10
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Starting from the beggining we walked in and waited 5 minutes to be seen to only to be told that we need to virtually que up. The sign up front is misleading so we weren't even aware that what the prosedure was. After we got...
JuicyEater . 2020-12-07
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it's Nando's - so same old same old. I feel theiy are overpriced, especially when you consider next ot five ladz a short walk down. its nice but not as good as the ladz restaurant. the thing with Nando's is that is that nothing ever...
MumtazLeeds . 2020-10-03
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I have complained twice now about a month ago and no response from nandos No customer service at all
39spencerj . 2020-09-08
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It was nice place. Friendly staff, but spoilt by a few things. We had to virtually queue, even though there was no queue. So we had to wait outside, find an app to scan the QR code and enter details to queue and wait. Then...
Darren G . 2020-08-31
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Very nice service, takes care of you. Limited menu due to covid. Smaller serving sizes than usual. Use track and trace but tables arent distanced, they have high tables and separators (similar to booths but not quite). Clean, sanitised.
majajeburgery . 2020-08-20
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We came to nando's during a Saturday lunch service. We were greeted by a young girl chewing gum who asked us how many people, dropped us to a table, and promptly left. We had a good experience at the till with ordering. The food came...
BooksandCocktails . 2020-02-29
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Went on Saturday “1st of feb , I have an mustard allergy have to be carful as it’s in a lot of things I let them know and the manger couldn’t of been more rude just because I ask it to be cook away from...
Harriette H . 2020-02-02
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Nando’s is Nando’s so I thought I knew what I was getting. The food was fine. Difficult to satisfy our young children as they only wanted nuggets however we went for the boneless platter and they just had some chips. Due to the noise the...
atwist12 . 2020-01-26
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Visited on a busy Friday night with my wife, We chose a whole chicken with 4 sides and 2 soft drinks, we have been here before and as before we were not disappointed, nicely flavoured chicken, Overall not bad at all.
896mickw . 2020-01-19
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Quickly seated on our post cinema meal on New years day. Not too busy so sat quickly, ordered as usual and got soft drinks (self service). Wine & food came quickly and it was the normal very good standard. I had hot half chicken, rice,...
Steve t . 2020-01-17
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A good Manager makes all the difference. The big entrance door has been adjusted,so it is no longer cold and draughty. The food is fresh and good quality. Our order was delayed slightly and the Manager came to apologise and asked if we would like...
jon b . 2019-11-29
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Placed my order order comes out and the order has chips missing i said i ordered chips lady says my fault i didnt put it threw then asks me to pay for a portion terrible customer service not my fault u dont understand plain english...
Y8314RFchrisw . 2019-11-26
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Went for a evening meal for one around 19.00 pm.restaurant was busy when i arrived, but got a table straight away.i then ordered my food and sat down,then waited approx 20 minutes for food to arrive,Food was cooked well and filling.
Andrew E . 2019-09-22
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My daughter wanted to go to Nando's for her 16th birthday meal so that's where we went! As there was a group of 5 of us we had to wait for a table but were only waiting about 5 minutes so not too bad. The...
Vinny399 . 2019-08-10
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I’ve never been to a Nando’s before so new experience for me. We went as a family of 5. We were seated fairly quickly even though they were very busy. Staff are friendly and helpful. The food was spot on,the flavours were fab. Really enjoyed...
lilmissworry . 2019-08-05
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Always love a trip to Nando’s for lunch or dinner. This location is busy but great. Servers were friendly and food was good. Lots of seating inside and some table outside.
sarahfidler . 2019-07-21
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Been here a few times now and have always had problems. Long waits to be sat. Long waits for food, soggy chips, part of the order missing. Luckily we dont come here often, I love nando's that's why I always go there when we do,...
Fareli6810 . 2019-06-25
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Great food, great staff, great place. An expensive place to eat. The food is nice but not worth what they are charging. I can stuff my family of four for less than £40 at most pubs. Won't get much change from £60 here for mains...
Elmo S . 2019-06-19
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Four of us ate at Nando's on a Monday night around 7.30. The restaurant was fairly empty so service was quite quick once we had ordered, The building is quite nice and fairy rustic inside, it seemed clean and tidy. The menu choices are mainly...
stroler551a . 2019-06-17
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Pitta, wraps & butterfly chicken were our firm favourites with bottomless juice, delivered quickly to the table and didn’t disappoint in great airy surroundings.......the bottomless fat free vanilla yoghurt was delightful ......
Kao2015 . 2019-06-02
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It was my mum’s 40th Birthday, and my dad and I were looking to make it a special evening so we planned to go out for a birthday meal. I looked on the internet, and Nandos came up, closing at 10pm. We decided to go...
ivan_freitas19 . 2019-05-02
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Meals came out 20 minutes apart and we had to ask where one was - turns out it was sat on the hot plate - Alot of staff on who seemed totally uninterested in getting the meals out to customers in any hurry. Hot plate...
Stephanie L . 2019-04-13
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I always enjoy coming to the Peterborough Nando's. Never been disappointed. Standards are always high. One member of staff, Valter, is always smiling and very helpful. Great asset to his company. New bottles look funky.
Marwan T . 2019-03-27
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It all started well, we were welcomed by a guy on the door who seemed very nice, we were sat down, explained the menus etc. We ordered, food arrived fairly quick and it was absolutely delicious. Unfortunately everything went downhill when our son, who by...
334antoniac . 2019-03-21
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Always love going to Nando’s, you have to pick the right time to go but it’s always worth waiting for.
Crazycatmom . 2019-03-18
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We visited today for lunch, the girl that was meant to show us to the table was rude, I ordered a salad which was £10.25 it came with a few lettuce leaves and a bit of chicken, sent it back and asked if this is...
C3690HImichelleg . 2019-03-08
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Love a cheeky Nando's night and this one did not disappoint. Love the spice, moist chicken as always and tasty sides. Can't complain all for a reasonable price.
S162WUdanielr . 2019-03-04
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In town for a few nights so decided to go to Nando's for an early dinner. We timed it perfectly and were shown straight to a table but a friendly waiter. The restaurant is modern, spacious and centrally located. My husband ordered for us and...
LynnieC29 . 2019-03-03
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We were in town so decided to drop by at Nando for a late lunch / early dinner. The restaurant is very vibrant inside, with a lively modern décor. As per all Nandos, on being seated (which we were pretty quickly despite it being really...
AttentiveTraveller . 2019-02-28
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It’s a shame that visiting the branch in Peterborough was a let down. Nando’s has been one of my fave restaurants I will still dine here but will avoid the Peterborough branch as one of the European staff there was just so rude and sarcastic....
Vacation592439 . 2019-02-05
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Took my brother and friends here for his birthday. He is severely autistic and never had a birthday do, he only wanted to go to Nando’s despite being offered experience days out etc. He is a huge Nando’s fan and would go every day if...
Nicolle L . 2019-02-04
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We arrived at Nando’s and sat straight away... We decided what we wanted to eat and ordered, it was about 2pm so not very busy. Ordered quickly and the Halloumi starter arrived quickly, the chicken sharer arrived in good time, hot and very tasty. We...
Pickypie78 . 2019-01-23
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The only reason I gave it one star is because I had to. Currently sat here after finishing my meal 20 minutes ago. Table not been cleared. No check back. All I want is a take away box. Staff clearing tables after customers have left....
Lionheart10792 . 2018-12-10
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Two seniors, always ready for a new experience, tried Nando's for a first time, at the end of a mid shop. Our welcome was warm enough, and a waiter explained the process, which was certainly unusual for us. However, once all was chosen, the ordering...
Pete F . 2018-12-09
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Entramos a este restaurante por la comodidad de que ibamos con niños y es bastante grande y espacioso. La especialidad...
Gabrielmarbella . 2018-11-12
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Took my partner out for a treat as we don’t get time together often! Ordered our food after waiting for a table, when it comes to them bringing our food, they bring my partners and then ask me what it was I ordered, I showed...
lauchinvole96 . 2018-09-28
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Visited on a Sunday lunch time. Very busy. Food is expensive and average in quality and taste. Staff young and un attentive.
Louise R . 2018-09-12
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1st time wife and I have been here. Wife had the grilled chicken breast, I had the chicken livers in peri-peri sauce with the spice level moderate. The ONLY draw back that we have was after we were shown to our table, no one bothered...
OkiaCobra . 2018-09-07
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First time at this branch, very friendly efficient staff. Suitable for families. Enjoyed 1/4 chicken, chips and salad. Good prices. Fast service.
Pat499613 . 2018-09-04
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Visited at lunch today with my son. The manager took my order I believe this is standard practise if you suffer good allergies. The grill was even cleaned before my food cooked as they have done in all previous visits. Was extremely busy but food...
louisegross160 . 2018-08-21
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had to wait 30 mins as it was for the food to arrive at the table, but when it arrived it wasn’t what I ordered so we compared receipts and saw what went wrong. the lady at the till pressed the wrong thing. So my...
Biba B . 2018-07-26
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Love Nando’s, always have. Visited to celebrate a friends birthday recently. Service as always quick and friendly. First time disappointment though. A few of us ordered the quinoa salad with chicken. As appetising as always but chicken cold and only three strips on my plate....
Azalea F . 2018-07-19
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As a trainer, I want tasty, convenient food as I often eat alone. The Nando's in Peterborough provide friendly staff and good food in a nice atomosphere.
fionabrennanscott . 2018-07-06
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The staff were very nice and helpful. We had gone for food before getting the train and the first staff member we spoke to acknowledge that we were time pressured and reassured us we would have finished our food in time. The same member of...
Annabellegrealis . 2018-07-02
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I've visited nandos twice. My first time wasn't very pleasant but I decided to give it another chance as my friend goes there and there wasn't any issue. So we went there on Tuesday evening which was a little bit busy and is understandable as...
Ania S . 2018-06-25
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Was slightly worried when our son decided he wanted to go here for his birthday meal out as previous reviews had stated how slow the service was, also with me having Coeliac Disease I was also worried that they might not be clued up on...
Endora69 . 2018-06-13
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Love love Nandos. Perfectly cooked roasted chicken topped itch one of their Many different sauce options. Delicious fries. Great atmosphere. You wait to be seated, check out the menu, order at the counter, and they bring your food. Service was very good. Hard to believe...
Kittyme2 . 2018-05-28
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Now one thing you can say about nandos is you generally get what you expect and standards are similar across the board. Tasty meal, fast service etc. Add to that being able to sit in the sun and enjoy the lovely weather and you're on...
jamesgmbevan . 2018-05-27
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I ate here yesterday, May 23rd, I usually thoroughly enjoy Nando’s and that is due to the consistency of the food. What a fiasco yesterday, clearly the person on the the grill was far more efficient than the person doing the sides as they were...
Elaine B . 2018-05-24
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Group of ten went last night for a staff leaving meal , service was ok . But asked for plain steak wrap and could not eat it as there was still spices in it and I am allergic to them that's why I asked for...
Susan H . 2018-04-29
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So after finally caving in to my partners nagging for 3 years I thought I would give Nando's a try, overall a nice clean restaurant with friendly staff. Having a BLC (Forces Card) gave me a nice discount what was a surprise. The food was...
rdavies1988 . 2018-04-24
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Celebrated a friend's birthday at Nando's. Food was good, but a bit too pricey for what it is in my opinion.
frenchjanine . 2018-04-23
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This was our first time visiting Nando’s, the staff were very friendly & helpful, nothing was too much for them, we had a fab meal for my sons birthday. Would definitely go back & would recommend it!
Tina D . 2018-04-20
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Party of 2, half empty restaurant, 10 staff members.... We were told there’d be a 30 minute wait. So far we’ve waited 1hr. We’ve witnessed 15 people demand their money back for the excessive wait. We’d do the same if we weren’t so hopeful! We...
pambertron . 2018-04-11
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First time visiting Nando's and was a fantastic experience. Quick service although it was busy and food was very nice. Great atmosphere and staff were helpful.
Longy02 . 2018-04-03
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Seated straight away and service was very good throughout, food was super fast and super tasty as to be expected. My only small criticisms was that the table wasn't completely cleaned and my chicken was a little dry in places.
S162WUdanielr . 2018-03-16
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Muito bom!!! O atendimento foi bom e a comida é fantástica. Segunda vez nos restaurantes Nando's mas neste foi a...
PatriciaaaF . 2018-02-19
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Saturday just gone 12, no waiting seated straight away. Not the best position next to a wall... Anyway had sharing platter, mine plain, his medium both came plain. Lovely corn on cob, chicken so succulent. Son loved his mash too. Staff fine. The most disappointing...
T6344HNdonnah . 2018-02-10
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Had lunch with a friend today, the food is as always exactly what you expect, sometimes you feel in places that have quick turn around covers like you should eat and leave. I was pleasantly surprised that we didn’t get this feeling at Peterborough Nando’s...
Milliecat72 . 2018-01-24
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Went there just today, second time but disappointed chicken was to dry and going hard which tells me it was microwaved, garlic brad so hard it would break a window if you threw it, the pudding was better than the dinner, as for the chef...
Mahal M . 2018-01-24
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Theres nothing I can say that probably hasnt been said already about Nandos, simmple easy good tasting food, with good staff, and clean premises
ShayneAndrews . 2018-01-05
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Do Nandos deliberately make their restaurants uncomfortable so customers do not stay very long? The branch is in a great position in the town centre, but yet again, cold draughty and not very clean. The chicken though was good and tasty and the poor staff...
jon b . 2017-12-20
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Came here after Christmas shopping for the day, not too busy, ordered & food was served very quickly! All hot & a perfect burger is the sunset burger! On the menu all the time, its messy but one you have to try! Staff very friendly...
93Ryan . 2017-12-12
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Ok service as staff where friendly but chicken a little dry. Overall very good and the restaurant was clean
LeeleeXRP . 2017-12-04
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My first visit on Friday 24th of November, we checked in at around 6 ish and whilst it was busy - we managed to get seated fairly quick. All staff I engaged with, were very friendly and polite. I just found the whole experience of...
Bpm1976 . 2017-11-27
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I love going to Nando’s, but this location is the absolute worst for service, hygiene and overall experience. I have given this restaurant multiple chances to match up to other locations but yesterday’s visit confirms my lifetime ban of eating here. 1. No greeting 2....
Jason J . 2017-11-14
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We went for lunch on Saturday we waited 35 minutes for 2 chicken wraps the place was a mess with tables not being cleared. The chicken was dry and the corn on the cob burnt not impressed.
427nickym . 2017-11-12
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We ate here last on a Saturday night around 5.30 before going to the theatre. We didn't have to wait for a table and as usual we weren't waiting too long for our food. I ordered the medium quarter chicken with peri chips and garlic...
jacqui43 . 2017-10-22
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The food is really tasty and I love the decoration of the food the way they put in the place. I had a lunch meal and I get to have a whole chicken, some chips, rice and bread. Moreover, the whole chicken is delicious and...
Natasha2398 . 2017-10-16
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My wife and I came to have some dinner around 5.45pm. Although being the first and only ones waiting to be seated for some unknown reason, one couple and two groups of 4 got seated first! Needless to say this was the start of the...
T41P4DV153RReviewer . 2017-09-29
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My husband and I visited with friends before a show at the cresset. Really busy and had to wait to be seated but the food was great and we all enjoyed it. We even got to see Warwick Davies who was eating in the restaurant...
Jackanory2016 . 2017-09-13
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Ordered using the Nando's app for a takeaway for the first time and I don't feel very happy about the experience. The app ordering was great and easy to door but the collection left a lot to be desired. My confirmation told me not to...
sharonaR4607BN . 2017-09-12
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Cheap and cheerful - cannot fault this place. ideal for a family lunch, probably a bit down market for a couples date in the evening but a nice clean restaurant with bubbles and helpful staff. Well done Nando's and keep up the good work.
jbubbs . 2017-09-09
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Had meal as grandchildren wanted to go. Heard plenty about it so went along. Not impressed as my chicken was very dry , coleslaw very average only thing really good was corn cob. Very busy but nothing special about it at all.
Sandra H . 2017-09-06
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Went there for a quick lunch break with my friend. I ordered chicken wings, they were nice but nothing special. Location is good and interior is nice. My friend was very disappointed by no free Wi-Fi in this place.
Eva_Rose69 . 2017-09-01
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Nando's normally have average food but this one was really good and had and amazing location,beautiful interior and attentive staff. It is central and easy to get to.i wouldn't recommend for a special occasion but if you have some time to kill I would recommend...
AshGreninja . 2017-08-13
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Me and my friend went out for a late lunch. I ordered the chicken wrap with chips and corn, I asked for just chicken and lettuce in my wrap (which came correct to my order) my friend ordered a quarter chicken with garlic bread and...
lolly767 . 2017-08-10
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After a lovley day of shopping my daughter and I decided to find somewhere to eat that was best for her (as she has food allergies) so nandos was at the top of the list! As we walked in a zombie-like waiter showed us to...
Kathyp42 . 2017-07-26
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Me and my family have had Breakfast/Dinner here many times and it's always been first class. The service, food, cleanliness etc has always been great. The staff couldn't be more helpful. :-)
68 Opinions
Four of us ate here in the restaurant. Starters wild mushrooms in cream/garlic on bread. Mains - gammon, braised beef, pork belly and fish and chips. Desserts apple and rhubarb crumble. The service was excellent and food hot and tasty. Excellent portions and well priced. Only one suggestion- the crumble top needed cooking/browning more. it was pale and tasted floury. Also be nice to have some background music as only a couple of tables occupied.