Nando's in Aberdeen City

Was here at Nando’s on 21/02/24, ordered myself the chicken burger peri fried and garlic bread and a kids meal for my daughter, my daughter didn’t eat her chicken I had a couple bites of hers,(this was cooked as I check all the time I’m eating chicken) started with some of my chips then cut into the burger to find it was pink inside, cut open the middle to find the middle was raw aswell. As someone who comes to Nando’s when I’m through in Aberdeen this was very off putting, and I also suffer with health anxiety and the fear of getting sick. I called over a waiter and said to him that it was raw he asked if I wanted another one which I refused and he out the plate back infront of me as if I was going to eat it. Ordered my daughter a cheesecake and told the other waiter my burger was raw he was more than apologetic and gave me a refund. Safe to say I won’t be back as this could have resulted in me getting very sick and also my daughter.

Ive heard from a starving child that they spent 1 hour not giving him the food out of risk of releasing their bad side and because they thought it wasn't theirs they, after a long period of showing proof and evidence, finally decided to not give them the food and gave them a refund and wastes 1 hour of this blossoming young mans life. personal opinion on this topic is that bee( person complaint about ) is a horrific and horrible individual who cant be trusted as they could be a russian spy

Well, the food was amazing, such great service, friendly, happy staff xxx Sam the man, what an amazing chap xxx. Great friendly manner, so welcoming and so helpful when my daughter couldn’t apply her student discount xxxx

Very terrible experience, this is the 3rd time, we got charged and the food was not delivered, waist of time and money and very poor customer service, we will never order from this restaurant again. This is fraud

Up in Aberdeen for work, I decided to venture out of the hotel for a bite to eat. When it comes to consistency, ‘Nandos’ is always the shout! Located within Union Square, which happened to be just across the road from my hotel, I was sat down and served my food within fifteen minutes. Very satsfying. Went for the standard ‘go to’ - Houmous & Pitta Bread to start followed by the Half Chicken (Medium) with Peri-Peri Chips & Garlic Bread. No complaints (military discount is always a nice sweetener as well). A well needed meal out, in a place i’ve always enjoyed going to.

There are some really good points at this branch of the popular Nando’s chain. 1. Being inside the Union Square mall means you don’t face the cruel Aberdeen weather, 2. The youthful staff is Uber nice and welcoming plus very helpful in explaining how things work. We ate here twice while visiting Aberdeen for hospital appointments. The first time we ordered a wing platter with the special Nando’s spicy fries. I didn’t love the wings, to me they were not cooked enough and were a bit rubbery. Hubby pronounced them fine and dug in. I concentrated on the salty, spicy, fries which were excellent. The next night we were seated somewhat unfortunately under a very loud speaker with crackly sound which was uncomfortable to say the least. Hubby ordered the thighs and fries, I ordered the chicken wrap. He thought the thighs tasty enough but a bit on the small side and I enjoyed the wrap because it had salad in it. Again, the fries were perfect. I would have the wrap again and the fries, I think perhaps my expectations were a bit high but at least we stayed dry.

We are a frequent flyer in Nandos, Aberdeen and we have always loved it. But today, we were quite disappointed. Our burgers lacked ingredients. My spiced chickpeas burger lacked pickled onions which gives the flavor to the burger. Although still a lover for Nandos but dissatisfied today.

Visited for takeaway and was greeted by friendly staff. Very polite and food was ready promptly. Was pleasantly surprised and would like to thank the staff for a short but very enjoyable visit.

We went here on 27/12/22. Union square was very busy. Went to Nando’s and although they were clearly very busy the staff were fantastic. From handling the dietary requirements to being attentive. I have never seen a manager ( I think his name was Neil) be so supportive and getting stuck in ever before. Thanks for everything!!!

2 stars for the pitta bread and houmous. But not a happy experience. The butterfly chicken in the burger was tough and the bread roll even tougher. When the staff member was asked why this was, we were told it was normal for the bread roll to be tough at this time (3pm), and if you didn’t want a tough burger you had to come in early. Really?? She could offer no solution, but finally agreed to make another burger, a sunset one. But only after checking with the manager who reiterated we needed to arrive earlier next time. Next time? You have to be joking. Incidentally, it wouldn’t hurt to change your apron when it gets mucky. The apron set the tone tbh. We should have left then. Save your money and your teeth, go elsewhere.

I visit this restaurant every time I pop up to my companies site in Aberdeen. On this occasion I was told they had ran out of fries after making me wait 15 minutes in the restaurant to collect my takeaway! Then when packing my order they didn’t have any sauces for me as they had ran out of sachets. I was very disappointed at the service. I will not be returning to this branch.

Whilst visiting Aberdeen went to Nando's on saturday night. Staff were very helpful. Ordered at the counter and food arrived promptly. It was busy. Food was good.

Had a very disappointing trip to Nando’s Union Square last night. Waited almost 30 minutes for 2 wraps and chips. A member of staff who turned out to be very good did apologise just before it arrived. More frustrating was that when it did arrive the chips were luke warm and soggy. On arrival the girl who seated us seemed less than interested, we noted throughout our time in the restaurant that she appeared to just not want to be there. Would have been better off with a trip to KFC, better service and hot fresh food.

Only accept QR codes and need app to order and an account - very rude about us not being digitally enabled and not knowing the password for an account we did not know we had. Poor customer service and tough if we could not access it. In the end allowed us to go to the till and get our order put in. Close to walking out and attitude was couldn't care less from manager who accused us of having attitude because we could not sign in. Never again - customer care poor and pen and paper is now defunct in the new brave world.

Atmosphere was awful and very loud, staff were rude, we got our main courses and then someone came and asked if we had had our starter and we said no , mains were nearly finished and starter arrived, chicken was dry and Luke warm, not much flavour. Wouldn’t recommend

A friend and I ordered the chicken burger which arrived lukewarm so sent it back second burger was still lukewarm but decided to just eat it big mistake. When they came to clear table advised that chicken was lukewarm but as we’re going to the cinema decided to just eat it. Got home after the cinema at 11pm and started throwing up until 7 am this morning. The only thing I’d had to eat was Nando’s. It’s now 7.30pm and still really nauseous. I will never go back to Nando’s and certainly would not recommend it

As usual food reasonable at reasonable prices but being asked to register in the queue when no queue before being given a seat is not ideal. Consider showing guests to a table, then ask them to register. Lack of customer service there for this day and age.

Friendly lad at front of house found us a table on a busy night & took us to table. Almost everything after that was done via mobile phone. Had to create an account, order through QR code etc. Seemed to take an eternity to get an order put through. Wish you could just talk to someone to place an order sometimes. Anyway, that aside everything was good. Lovely chicken served in a hot sauce in a pitta or something along those lines with a spicy rice. Enjoyed and would have it again.

Went with family and parents for a birthday. We used to go here ALOT. Haven't been in ages and to be honest if it was like it is now we wouldn't have gone as much as we used to, probably not even one repeat visit....

The order yourself system is utterly useless. This is an ongoing issue and is a total waste of everyone's time. The meals arrived and the portion of chic was dismal. A pitta with two tiny sized coujons of chic inside. One of the sides didn't...

Everything - and I do mean everything - done online, via smartphone. All well and good if the technology allows you. Two out of our group of four couldn’t get online so we wasted several minutes while trying to order until we got a phone...

Didn't book a table, I was just a walk in, on a Saturday early evening. No issue getting a table. Staff were very responsive, food came out very quick. I went for the half chicken, and seemed very small.

Had a lovely time at Nando’s union square. Got a delicious wrap with peri tamer (yum) we had an amazing server (Callum) who attended to our every need. He was friendly, cheerful and kind! He was 11/10!!!

After being away from Nando’s for over a year due to the lockdown, it was great to finally be able to sit in & enjoy the ambiance that is Nando’s! It is really clean, tidy & well laid out with the check in system at...

Excellent and friendly service. We had been to Brewdog a few days before and thought their attitude was horrible. Nandos was refreshing and a great experience. Very efficient and nothing too much trouble. Will return.

First Nandos since the restaurants opened back up! Back with a bang! Food was absolutely class! Everything perfectly fresh and service was absolutely rapid. Staff cannot do enough for you, always wanting to make sure you are catered for. Mark the manager is great as...

Very bad experience last week with my partner, sister and nieces. Two households and couldn't sit together. My youngest niece was lucky that her friends were there to sit beside, because she would have had to sit on her own away from us. The manager,...

They have a new way of ordering through a QR code. I placed my order which was a side of sweet potato wedges some peri peri nuts and a cider. The wedges arrived along with the food my friends had ordered but no sign of...

Ordered a double chicken burger which was served warm, the side dish of 'creamy mash' was more like dry mash and it looked like someone had already eaten some. Portions were tiny. Used to love a Nandos but won't be back sorry.

First time being in Nando’s and I have to say the food was good big portions as well as reasonable price !Such lovely staff very nice food will be back 😊

If you haven't been to Nandos, you're missing out. There is a reason that this brand is spreading across the UK like wildfire. The ingredients are quality, and the standard of cooking is consistent across the chain. Staff are generally friendly, and the service is...

good staff, restaurant nice. Food just like any other Nando’s, good halloumi, but the restaurant is a bit quiet.

One of the most delicious restaurants to dine in . The prices are very fair and the plate includes a wide range of food. Try it

Went to Nandoes with my family last week ( Nov 19). Ordered whole chicken and side order of wings- sooo tasty and full of flavour. The chicken must have been magically marinated overnight. The service was very good and the free re fill of diet...

We were needing to eat before we went into the cinema at Union Square, so chose to eat at Nando's. Great choice! The food was delicious - not a long wait for it to arrive after ordering - hot, tasty and really affordable. Thoroughly recommend.

Got my food and it was stone cold. The wrap was solid and chicken was chewy. They replaced it but my grilled chicken wrap was still cold, I got told that grilled chicken wraps are meant to be cold, however every time I have been...

We visited here for lunch on a Wednesday. Straight from the multi storey carpark, into Union Square. This establishment was packed. Friendly staff and our meals arrived quickly. Unfortunately one order was not correct and a latte took ages to appear (someone's rushing it). That...

The second time in a row we have had a takeaway and the chicken has been really over cooked to the point it is barely edible. We wont be back!

Tried somewhere different yday .the nandos was clean ,tidy .staff not very talkative like they didnt want you there .As it was our first time and our last time in nandos we wont be back we ordered a boneless platter and for sides this is...

Have always avoided eating at any Nando's, however we were staying in Aberdeen for the weekend with my teenage daughter & her friend and this was their choice. Restaurant was clean & tidy, staff were pleasant enough. The teens guided us through how to use...

Staff are very polite and attentive. Once we gave our order it wasn't long before our food arrived piping hot. There was a small mistake with my order and they couldn't have been nicer. Fraser was excellent serving us.

jyst across from union square complex in-house cinema. 3 glasses of wine and one juice, along with combo meal and two adult meals £70. Tip for service as good recommendation from till staff

Took our nephew on a visit from Liverpool to Dundee as he had never been to Aberdeen. Shown to a table right away and placed our order, 35 minutes later it was served having bee sat on a hot plate for 15 minutes. The order...

1st time eating in Nandos. The staff were extremely welcoming and friendly. The food was absolutely beautiful, fabulous flavours. Well recommended.

Very nice. Nandos is nandos. You know what you're going to get, but when you get it and its quick, fresh and delicious, its even better. People love Nandos for a reason, and the Union Square branch is a shining example of it.

The chicken was over cooked, we couldn't tell if it was meat or a bone as it was so hard. Was it cooked in a furnace?? The coleslaw taste like a value pack you get in the supermarket. We was not asked if our meal...

I confess, I've never had a Nandos because I don't do queues, but there was no queue on Friday just after 2pm. We were shown to our table by a very friendly guy who I assumed was our server, but he wasn't. Don't understand why...

The food was very good and it came to the table very quickly staff were polite and helpful. It was pretty busy as-well

Thank you to the nice staff of Nandos Aberdeen Union Square. Food was nice not overcooked chicken and the place was clean. Though it was busy but they did a great job. Had a chat with the staff and he is so friendly, he gave...

My boyfriend and I came here after the cinema, and we loved our meals. I had a grilled chicken pitta. The chicken was cooked to perfection, and I enjoyed the sauces and veggies that came in the pitta. The coleslaw that came with my chicken...

I used to really like Nando’s and would go 2 times a week, however recently the edges of the butterfly chicken are dried out, burnt and chewy, I don’t mean chargrilled, I mean freezer burns from frozen chicken.

Booked for a party of 8. Arrived to be promptly seated and away we went Nandos style. You can't really go wrong with Nandos. Pay for your food upfront then be served at your table. The food and service in the Aberdeen Union Square restaurant...

The food was superb! The staff Were amazing! Oh why haven’t I been here before - just brilliant. A great selection on the menu cooked perfectly - well done! The other great thing is the toilets were clean too!!! Wahoo 5 stars all round!

Food is fairly consistent - my friend had the Mango Lime 1/4 chicken and said it was spicy - guessing that is because they cook all the different levels of spice on the same grill!? For a first time visitor her comment is that there...

I visited here with a friend a couple of weeks ago. The person taking our order at tills was very nice, chatty and friendly. Our food tasted great and had absolutely no complaints!

We have been at Nando’s numerous times in the past and this is the first time I have put my food back. I ordered the butterfly chicken breasts with chips & corn on the cob for my sides. The meal was served up very quickly....

Never having been to a Nando's before we were very impressed with the venue as we entered. The staff were very helpful and the menu quite extensive and reasonably priced. The tables were well spaced out so we were not on top of other guests....

I placed an order for a takeout, and I was told it would be ready within 15 minutes. After 40 minutes, I was told that my order was not ready as they had accidentally had burned the chicken. When I finally received my order, the...

Good place for the Nando's experience, had a personal favourite of mine, the chicken livers. My companion had the steak wrap, both dishes were very tasty and of course spicy. The food is consistently good and a great place to eat with friends and family.

In Aberdeen for the day and my kids wanted to go to Nando's. Shown in promptly but not the warmest welcome ever. Table we were to was dirty so waitress apologised and went to get cleaning stuff as we waited by the table whilst she...

This restaurant serves chicken in all variants. You pick side dishes after your own wishes. Good deal is that you can have refill on beverages. The food tastes good and we diden't wait long after we order. They have peri peri sauces in bottles, that...

This is one of many chain restaurants on the upper floor of Union Square shopping centre. I'm familiar with Nando's and this was one of the better ones. All the staff I encountered were friendly, and the food was properly prepared and good value. I...

I hadn't been to Nandos for ages so was looking forward to an early evening meal here. I know you have to pay separately for every item on your plate, but I remember it being better value for money; I remember feeling really stuffed and...

A less than Average Nandos. Not much more to say. Its in Aberdeen so everything will be more average.

Nando's all over work the same and have I feel the same good quality in all of them. This was the first time my gran went to Nando's and the staff were so friendly with her. She loved it and so did I. The place...

This was only the second time that I had visited a Nandos restaurant and I was not impressed. The food and the service was just average and not inspiring in any way.

Overall pleasant experience. The food was decent quality but I thought the prices were a little expensive for a quick lunch. Two chicken wraps and two soft drinks £20-80. Sorry Nando's I won't be back at those prices.

Came here a couple of weeks ago and the service was terrible.. we waited ages for the starter which was the red pepper dips so would only take a couple of minutes to make.. the pitta was freezing cold when it arrived.. the staff was...

I enjoyed what we ate but the price was extreme. Definetly think its overrated. Staff were friendly and helpful as it was our first visit.

Visited with family, service was quick and friendly. Food was very good with a good range of sauces available however we felt that the quantity of food did not really deliver value for money.

Went to Nando's for tea with my children, I had 1/4 chicken breast mash potatoes and corn on the cob. The chicken was incredibly dry, I left most of it, the potatoes were Devine and the corn was good. I was very disappointed with the...

I have just ordered my lunch and thought I would have a glass of wine. I ordered a large glass but when received the bartender said he had only charged for a medium. There are three lines on the glass small medium and large. The...

Expensive prices for simple food. I did not really enjoy the mess of the weekend but after trying the chicken my opinion changed I loved it, spicy but very good... I hope to come back

If you are 15 years old and the only thing you eat is chicken then yeah this is the place for you....

First time here so ordering had to be explained- you pick your meal - and the degree of spicieness you require on it ( mild,medium,hot ,very hot) and the 'sides' you want ( chips,coleslaw,corn on cob etc) and drinks and order at counter. We each...

really love nandos been in to union square and belmont street, felt like belmont street had a more relaxed atmosphere it's quite pricey for what it is, you always get a deal on vouchercloud but not for nandos which is disappointing so we have only...

Had lunch with my family here. Was the first time I visited the Aberdeen restaurant. I found the service quick and the food excellent. Recommended

Iv been to a couple of Nando's before but the service received in here was miles better than any others, the staff were very attentive, polite, welcoming and good at their jobs and all worked together. Would recommend going here for lunch during a shopping...

We were contemplating between handmade burger and Nando's and finally decided to go to the latter. It certainly felt like a wrong move. We felt that the chicken was slightly undercooked with red streaks in the leg piece. We called the staff to make them...

Nothing to get excited about but passable food and service. When we visited it was obviously a busy period and service was slow. The chicken was good but the sides disappointing.

The expectation was good till we entered. We have eaten in several Nando Restaurants, from London to..... and that is why we chose to eat here. The Take Away overtook the diners so expect a wait of at least 45 minutes - for students!! We...

We have ordered a collection for an office lunch however when the food was collected and brought back to the office, it was discovered that the rolls that were meant to come with livers were missing, also cutlery was missing. The mashed potato was literally...

Nando's is a chain restaurant that does exactly what it says on the tin. I dont get the massive popularity of the restaurant, but I do like the concept so maybe thats why it appeals to the mass market. I do like how you can...

Only been to a Nando's three times before and this was definitely below par. Both my daughter and I had the same thing and both were disappointed, and she's the regular eater of this spicy chicken. The chicken was dry, the sauce lacked bite. Will...

We visited on Sunday afternoon after going the cinema across the way. We were quickly shown to a table , the place was busy. After ordering our food was brought to the table quickly . We both enjoyed beautifully cooked butterflied chicken with sides of...

Great service and food came speedily and was delicious- even though they were very short staffed! Staff were very friendly

Have been to this Nando's a few times, always very good. Service faultless, as you do the ordering yourself! Prices for City Centre in general reasonable, although I found a price of £2:95 for a small tub of ice cream a bit excessive. I can...

We quite often go to Nando's and it is always worth a visit. On occasions the service can be a little slow but that's usually when the restaurant is fairly busy.

After the very over priced food and the little of food the meal was okay, I asked for the mildest one and it was spicy. Prices should be lowered or bigger portions.

Highly overpriced rubbish food, don't waste your money eating here. Hardly anything on the plate & what was there was terrible.

I had never been to a Nano's before and was pleasantly surprised by the speed of service, and cheery staff.

Went for Sunday lunch with wife and daughter. It was quite busy and relaxing. We decided what we'd have, went to the service desk, ordered and paid for our lunch. We had the chicken wings and garlic bread for starters. The wings were okay although...

Came here for a light lunch on a Sunday with my husband. The service, what can I say, was quick. My husband went to order and pay and before he got back to the table, the starters had arrived. It wasn't long after this husband...

I might just be unlucky but I have been to this particular Nandos several times and the service and always been somewhat lacking, in an almost empty restaurant waiting over 30 minutes isn't good enough in my books and on the most recent trip the...

Had our tea here after checking into Jurys Inn. It was great as it was within walking distance of the hotel. Very busy but we were served really quickly. Staff were very nice . Meal was good too

Had never been here before & decided to try it out, the staff were very attentive without being intrusive, great service, the food was excellent & very reasonably priced . 3 of us all had different meals & the plates at the end were completely...

Don't get me wrong, there is nothing wrong with nandos per se. It's fine, just not my number one choice for dining out. The main thing that puts me off is the price. It's extremely expensive for what is is. As I don't eat meat...

Very average food, not much selection. Not the most helpful of staff. I would not recommend this restaurant.

I love nandos. And every single nandos I have been to in England have been 110% amazing. This restaurant however.....visited a few months ago and food was cold. This time our food took ages to arrive, and we had to ask 3 times where our...

The restaurant was busy but not overly so. Ordering and service was quick enough. Vacated tables were quickly made ready for the next customers, none of the piles of plates and assorted detritus that are left for ages that you get in many restaurants. You...