Munchies in Caerphilly

Ordered 3 times and every time they get something wrong with the order and refuse to sorry it out or refund is. The girl on the phone is useless!! Only went back as we thought we’d give him the benefit of the doubt but we won’t be ordering again.

I do not like complaining. However, delivery time kept getting changed and extended. I ordered chips, cheese and gravy, as well as two cans of coke. Don’t understand how it took so long to be delivered. My chips and gravy were also cold by the time it got to me. I know it left the shop hot cause the cheese had melted. This is probably due to the delivery time. Overall, not very happy with my experience. Cans of coke were cold though :)

Food cold n dry just awful fist time n last

Food was cold. Had to microwave it to eat it. Normally pretty good. Would like a refund if possible.

i rang the shop, because we didn’t receive the food for like a hour and 30 minutes and my partner rang the shop, the person who answered the phone had disgusting attitude towards my partner, she better be ashamed of her self!

Brilliant food. The taste was amazing on everything we tried. Everything was perfectly cooked, happy family tonight.

Worst kebab I've ever had in my life..chicken kebab was like eating a brick tasteless and overpriced..disgusting should be closed down..food here is cheap disgusting rubbish

First time trying and definitely be the LAST!! Never tasted something so dry in all my life, couldn’t tell the chicken or lamb apart, mint sauce was thick and minimal so that didn’t help towards the dryness. Probably the worst kebab I’ve ever had not even good enough for my dogs!

food was cold ! no flavour chips was hard as a rock no potato in them disgusting , not even my animals would eat it yuk!

Was looking forward to my can of Pepsi that I had paid for with my meal and was sad to find I didn’t receive my Pepsi.

Pizza was delicious, early aswell which made it even better, was considerate as they didn’t have the one thing I ordered and rang me up n asked me if I wanted something else instead which was the person I spoke too was polite aswell

I ordered my food to be picked up at 19.50, at 19.20 I get a message to say my good is ready to collect. I was out with friends, so didn't pick my food up until 19.50. I was disappointed as the pizza was warm. if customers are given the option to ask when they would pile to pick their food up, it shouldn't be cooked so early.

Food terrible can see how they do bogof on pizza hardly no meat on them

The food itself was okay. However the person who takes the orders on the phone was plain rude. I called the shop the ask them to check my notes to ensure they could understand what I requested to make sure I received the correct food I wanted, to be shouted and sworn at down the phone. No customer service skills at all and for that reason would never offer form this shop again. £50 for my order and can’t even be spoken to decently when all I wanted was the check they understood what I was teques

Just had a small doner meat and chips very nice and would return I had had 5 or 6 pints before hand but don't think that had any influence on my review. Great service very friendly staff.

Absolutely lovely food. First time ordering. Won't be the last.

The app changed address by location and I've not received my order

I haven’t had my food at all but saying delivered.

Food was cold and looks like it either been thrown into packaging or someone has already opened it. Cold food but warm pop!!

Food stone cold all wrong my doorbell working which they said they rang but never hour late stone cold plus I’ve got a back entrance which they didn’t try

Asked for the kebab well done was barely cooked awful could not eat it worse kebab ever

First lot was late and freezing. Had a replacement which took just as long. Chips were warm pizza wasn’t the warmest in the end it all went in the bin. Won’t order again

Really good delivery time, first time ordering food from here and it was delicious.

Chicken was too crispy and there was no option for salad or sauce

Great food and very friendly staff. New regular 👌

Can't complain. Reasonable prices, friendly staff and I've yet to have a bad meal from here. My only gripe is that the portion sizes can be a tad small compared to other places.

Quality food and quality service

Overall happy with we qualify and quantity

ordered kids meat and chips asked for it to be well done as didn’t want it full of grease. came and looks like they tipped fat all over it! absolutely disgusting won’t order again!!🤢

Experience, with small portion of meat compared to others in the area. Nice food, but price and portion size let it down.

About as good as these places get I guess

Good boy make me full when drunk xxxx nice chips and pitsa xxxxxxxxxxx

Absolute pisstake with delivery stated 45 mins ordered just gone 10.30 and still waiting after numerous amounts of phone calls past 12 PM wont be taking my money again!!!

Food turned up to which was cold ordered sml kebab which the meat was dark brown really salty full of grease and same with the kebab rap the papper it came in was full of grease all cold burnt and Salty tottaly un enable never order from here again

Extremely poor, ordered food for delivery over 100 minutes ago and never arrived. Tried to call but phone constantly engaged. Walked to the take away for a refund of my money and found a bunch of kids skating water at. When spoke to the man behind the counter he just threw the order value at me. Absolute joke, never order from

Placed a order at 7.30 it was due to be delivered by 8.45 it didn’t arrive until 10.15 and drinks were missing. My kids had fallen asleep they were fed up of waiting. I’ll never order from here again. I called them and the man said he’ll send it next time. There definitely isn’t going to be a next time!!

I ordered food I waited for 2 hours I then called up they said my food had been delivered the driver actually delivered my food to the wrong address but claimed the person who took the food knew the name of the order this place is unreliable and going from other reviews I would keep well away

Food was good ordered x large shish kebabs no way x large but what we had was good won't be ordering again due to misleading portion sizes and cost

Ordered online to pick up and what a eye opener the place is dirty as hell put me right off my food all went in the bin go have a look you will never eat from there

Food turned up cold forgot the drinks I called back and asked where they was they said on there way I then called again half an hour later to be told there still in the shop and will be with us in 20 minuets 25 minuets passed I called again the man on the phone told me I called 10 minutes before and when I told him it was 25 minutes he called me a liar and was VERY rude on the phone the food was disgusting customer service disgusting and the driver who delivered my food had there music blaring and woke up my kids NEVER AGAIN WILL I ORDER FROM HERE

Used to be ok but ordered a x large kebab tonight to share with my son..it was stone cold and definitely not an extra large..I paid online and made to feel like I was lying so had to show my text recipient..will never order again

Very rude triying to scam us the pizza was 2 for £8 and tried saying it was £30 disgusting and waited 2 hours and burnt pizza

I was shocked the way he spoke to me. I have bought numerous times from them but never again.

I have to give 1 as it wont let me do 0 Ordered two pizza n they both were burnt we phoned up and they are trying to tell us that's how pizza cooked it was burnt that badly it could not be eat worse part they refused to refund or replace the pizza Hello trading standards I've bern in hospitality for 30 years and would never speak or treat a customer like that do not go here pick some where else

Delicious food, best chips and burgers. Very happy thank you 😁

We ordered food from this place a while ago and it was below average but not worth writing a review about. Well, now that they have shown that their regard for the local community is at the same Below Average as their food, I wanted to just say: Read the sign and stop posting your junk where it isn’t wanted.

If it wasn’t for the fact I was hungry I would have binned the food!!! Normally it is gd however the chips were cold and the both pizzas were burnt!! Waiting time 1hr 30mins !!!

Absolutely foul! Burnt pizza, burnt kebab and 1 hour 40 mins later it turns up!! Never again I will be ordering here.

Foods always been nice from here but when you place an order online they bring it to your door and they tell you they don't have any gravy left so put curry in instead is a joke.... Will not be ordering AGAIN!!!!

Shop looks nice where they serve you but look in the back where they prepare the food the rear kitchen is the most dirty smelly place you can imagine they leave a bottle of dettol on the till to look clean but they are not I actually threw my food away when I saw the state for your health please don’t buy from here

Ordered a kebab that never showed up tried to ring no answer pathetic service won't be ordering from there again!

Best cheeseburger I have had for years!! Delivered to the door fantastic food and service. Quick delivery and nice, hot and fresh 👌👌👌

Would never order from here again. Ordered cheesecake with my food and what a mess couldn't eat my food has gone everywhere Phoned the takeaway and they called me a lier

Lovely food, quick delivery food is aways hot on arrival Staff are friendly

First time to order with u and dont get all what i ordered an ask for a cheese burger and get a plain burger we wornt be ordering again rather stick with best kabab

Très bon , très copieux pour un prix très résonnable 🍔🌯🍟

Best mixed kebab around salad lovely and fresh. Very clean very nice staff.. super fast delivery

Xlarge kebab was very very small won't be ordering again.