Based on 279 opinions finded in 1 websites
Based on 279 opinions finded in 1 websites
Nº 457 in 882 in Kingston upon Hull, City of
Opinions
It's closed just walked by good walk down river humber
Shaggy and the three wise men lol . 2024-10-19
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All I can say is what a weirdo place. The building itself is large and spectacular. The atmosphere is dead… literally. Maybe because for the size of the place we were the only two in it after a days working on site. Food is expensive but was nice a shredded duck to start for two, two rice dishes and two meat dishes and two diet cokes £81 . It’s on derelict land and feels like middle of no where. I don’t get how the costs of running it, it keeps open. It’s also cold in there and had to keep my coat on. It a place I just don’t get
Damon Clark . 2024-08-20
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Just spoke to the lovely Mr Chu we had our wedding and reception here on June 11th 2005 and I can't think of a better place to celebrate our 20th wedding anniversary plus hubby who will be taking early retirement and his 60th birthday all the same month gosh the memories of our special day here even though we live in Scotland it would be awesome
Mary Walker . 2024-06-21
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beautiful food and lovely service
E30 Jay . 2024-04-26
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Brilliant food and great service
Keiron ellis . 2024-04-26
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Lovely food and very friendly staff. Hadn’t realised this place was reopen, definitely recommend people give it a go again
Mia Goodison . 2024-04-26
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Went to go have a sit down meal at 7pm to get there for it to be closed. Not to mention, online it states it closes at 10pm. Staff get an early leave?
annalise p . 2024-03-24
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Very expensive, cold restaurant but the waitress was friendly and attentive
Glen Hickson . 2024-03-17
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Really lovely place to have a meal. Very peaceful and the staff and food is amazing I enjoyed it that much I made a video on the YouTube Channel: The Darkness Alliance.
Lia Mario . 2024-01-15
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Honestly has weird opening times and a outside that feels dead and abandoned. The food itself is passable but isnt 'that' interesting or great but the worst bit has to be the service with a rather snippy server, who would consistently leave my mother last for ordering and serving. They brought incorrect drinks and were overly rude and dismissive throughout the entire visit. Dont think I will go again.
Jamesbuc . 2024-01-04
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Great atmosphere, amazing service, delicious food, cheap prices. Recommend.
Дэн Вендиго . 2023-11-08
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The atmosphere would have been better with more people and perhaps some music!
Neil Wesson . 2023-10-14
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The food is very nice and the service is very good
chris munby . 2023-10-02
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What was once a stunning restaurant with great views of the River Humber but now all you get is a lower tier section that allows you to see a concrete river defence concrete wall, The menu was massive but due to the lack of customers, only 10 in total on our visit you actually do wonder how fresh produce is? We were presented with prawn crackers, they looked old and weren’t crispy, a No No for starters. All meals tasted the same and sauces were very weak tasting, no presentation, just thrown on a plate. Then when it came to payment the card machine had issues, one of the other parties weren’t given the option of using the card machine and as they didn’t have sufficient cash were told to go to a nearby cash dispenser. Fortunately when it came to our turn to pay the card machine worked perfectly. However due to the experience of the evening we will definitely not be going back again.
JOHN CHAPMAN . 2023-06-04
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Mr Chu's was once a Hull institution that everyone loved, including John Prescott, the Deputy Prime Minister at the time. Sadly, those days are gone. When we arrived, only one small section was open because we where one of only two sets of diners. Shortly after that, we where the only diners. The section was on the bottom floor, meaning that the new flood defences blocked the once fabulous views of the Humber. If they had seated us on the floor above, we could have seen the view. Given the lack of diners, the service was excellent apart when it came to paying and the card reader wouldn't work leading me to scramble through wallet and pocket to get the cash, fortunately I had it with a pound a spare. The food was edible, that's about as a good as review as I can give. I do genuinely feel sorry for the owners and staff, this was a great place but I guess with the cinema nearby closing, passing trade has died a death.
Shaun Blagdon . 2023-05-08
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Stunning building and friendly staff. We had a table of 7 who all ordered different dishes. To create a more cosy atmostphere they are now situated where Bar Jack's was to the right entrance but was great, clean tidy and suprisingly a nice feel. The food came quickly, hot and tasted lovely, we all agreed to book again in the before Christmas and in the New Year.
Andrew Corbett . 2022-12-09
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Food is brilliant. I can not understand why it's not busy ? The only complaint was it was quiet and cold 5 star food, tho
Daniel . 2022-11-30
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Avoid at all costs.! Rude staff asking if she should clear $!! T from the table. Told we ordered dishes we didn't order. Over cooked prawns Fish in chilli oil not in oil! Mixed banquet was tasteless! Waste of Money would not return
Jeff Lister . 2022-11-26
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Food was brilliant, as always. So glad they are open again. The entertainment was also very good. Hope they can build up the clientele again and get that Mr Chu's atmosphere back!
Debbie Penny . 2022-11-21
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Visited recently. What a disappointment. I suspect the place is on the edge of closure. They would only take cash. No draught ale, no prawn crackers. The place was almost empty, and very cold. The food was poor, and very expensive. I wouldn't recommend this restaurant to anyone.
Keith Mellor . 2022-10-16
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Never liked this place or had a good experience here since it first opened. Always had something wrong with my food, an order wrong or my table not ready when booked for a few people. There's better places.
Syntax_error . 2022-10-05
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Popped in for the first time this evening. Food was lovely and fresh, gorgeous view of the sunset over the Humber and 10/10 for the friendly service - seems to be rare these days so was a lovely experience and we will definitely visit again. Thank you.
Vicki Suddaby . 2022-09-13
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Great food, lovely service. We went and had the banquet this evening and once again it was just perfect. Fresh, full of taste and the best Chinese food we have. Excellent value for money.
Jo M . 2022-09-09
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We was a party of 14 last night august 30th.the food was divine not one complaint.the waiter bless him was amazing.so lovely so funny and boy did it take a while for us to eat or drink.but he honestly did his best with so many of us.fantastic night had by us all.so thankyou young man.you did an amazing job all by yourself.we all thought you was cooking it too 😂 but was great
Bridgett Hunt . 2022-08-31
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Delicious food and great views! On a little weekend getaway and stumbled across Mr Chu’s and was blown away by the quick friendly service, tasty food and the authentic and beautiful setting with views of the bridge. Honestly one of the best Chinese restaurants I have been too In the last 6 years. If you’re in the area, definitely go!
george davey . 2022-07-30
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The lemon chicken and black bean was 👍
Craig Anthony Platten . 2022-06-14
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This restaurant is a joke. 3h waiting for the order to come out. They have 2 menu's for the whole restaurant...
Mike Don Bon . 2022-06-05
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Lovely meal last night with my hubby,Brother and sister in-law..perfect table on the water's edge,amazing views..we ordered banquet A at £24.5 ahead.. excellent value, and quality to..bottle of wine @16 was very nice as well..the waiter was very attentive,and looked after us all evening..I'd definitely recommend Mr Chu's in Hull...
helen wilson-gilroy . 2022-05-26
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One star taken off for the 20 min wait, one for the price of spring rolls. Another for quantity & with no meat at all. The two stars are for the friendliness of the staff.
fish sadler . 2022-05-21
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We had a lovely meal at Mr Chu this evening. Opening hours are clearly marked on the business page on Google. We called and booked a table but they had plenty of space if you just wanted to walk in. it was really excellent service, we couldn’t fault it, with all of the staff being friendly and efficient. I went with my husband and son for an end of month payday treat. We had the banquet for two and a chicken chow mein. It was ideal for our son to try a little bit of everything. There was plenty of food and we couldn’t finish it. It was excellent value for money. Overall, a lovely experience.
Jo Mawer . 2022-04-29
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I went for a quiet meal with two friends and my partner for my birthday. Lovely surroundings, lovely view and very hospitable host and staff. Prompt service. Nothing was too much trouble. Excellent choice of food all beautifully cooked and presented. Excellent value and I was given a bottle of wine as a birthday gift. I would definitely recommend. The future looks good for Mr Chu and his restaurant. Lots of plans ahead for his restaurant.
Claire “Claire” Cooper . 2022-04-26
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Impossible to ring. Whats the point. Fed up with the place.
ken bridge . 2021-10-27
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Completely deserted no access closed down buisness. ?? Web site says open....
gary phillips . 2021-08-22
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Loved it,and ahe enjoyed too.nice
Paul Smith . 2021-08-14
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Just had some rite fun in ur car park thank god its closed hahahaha
David Jason . 2021-01-25
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Can't review properly as it's never open, lots of negative reviews by others
Leigh Blyth . 2020-06-11
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Fantastic service and delicious food.
noc su cou . 2020-03-14
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Loads of food. Warm atmosphere excellent service.
lloyd walker . 2020-03-14
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Terrible.. empty.. Cold food... Staff vanished after food paid for
Sheila Chaffer . 2019-06-05
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I loved this place not been for a few years ever since I move out of Hull so was very excited to go back there since I was in Hull for a few days. What a totally disappointment the food was very adverage the staff were very young with no knowledge of the menu they had to keep going away to find the answers and the starters seemed to be bought in.
David Turton . 2019-06-04
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Luke warm food, poor service, will not be going back
Gill Smith . 2019-05-26
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Sunday lunch, great Chinese food was suprised it was so quiet, excellent service and brilliant views across the river
Sally Wilson . 2019-05-11
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I have always visited Jack's downstairs from Mr Chu and the carvery is great value for money, not too busy and a lovely atmosphere. I had a lovely mother day meal here and the place wasn't too busy.
Rebecca Irvine (Becks) . 2019-04-03
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Good staff excellent quality food !! We was booked for 50 ppl the staff make feel us good thank you very much again MR CHU'S
Same . 2019-04-02
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Very friendly and nice food would recommend
paul merrison . 2019-03-30
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Was very nice. Went for Chinese New year. It was a works Doo. The food was very nice but there wasn't very much of it
kelly waudby . 2019-03-30
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Food excellent service excellent.
david pyford . 2019-03-17
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Good night out for Chinese New year good food good entertainment
Carol Seabrook . 2019-03-06
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Great food, great atmosphere, good service.
Neil Harvey . 2019-02-20
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Pleasant staff and helpful service this lunchtime. Unfortunately they didn't have the J2O orange drink I Ordered not the sweet and sour pork dish. I settled for a beef dish which was nice but not what I really wanted. Staff very apologetic.
Hilary Fearn . 2019-02-20
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Lovely carvery, you get loads of meat and a good selection of veg. Also had the fish and chips which was lovely. I was not fussy on the pie. Lovely friendly staff and always made welcome . Very good prices.
Amanda Simpson . 2019-02-18
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Excellent food fantastic warm friendly service it's my 3 rd visit and there will be many many more
Andrew Lister . 2019-02-13
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First time and enjoyed the food
tim stewart . 2019-02-13
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This is my 1st visit and will be my last very dirty floors and wc and very over priced cold chicken etc
thomas “Tom hull” . 2019-02-09
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Excellent meal definitely go back
Raymond Wallis . 2019-02-07
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It was ok, not the best not the worst. The food was gloopy and the service was slow.
Alex Dent . 2019-02-02
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What a great time we had lovely food and atmosphere well recommend been twice and the standard, if not better is great.
francis Richley . 2019-01-26
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Great food, nice service, loads of food on the banquet
Matthew Gant . 2019-01-10
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Had to ask for the rest of our order even though the girl read our order back to us so and food went cold quickly could do with food warmers like other Chinese restaurants. Was not as good as other visits.
Steve Deakins . 2018-12-27
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Waited 90 minutes before order was taken and a further 30 minutes before it was served.Food not up to standard,would not visit again
Christopher Dack . 2018-12-26
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Food was good but the wait was insane! Been an hour and half and still no main course only had starters. The same Christmas song has been on repeat. Unsure if we will ever leave this restaurant.
Gee Mae . 2018-12-16
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Popped in at 6pm today. The restaurant was freezing everyone had coats on. We told the manager it was too cold, he said he had been to the football so he was ok....! My daughter ate with a winter coat on...! Although it wasn't busy, they had loads of staff so I don't understand why it took an hour before we were given our main course. Been here a few times over the years, although the food's good , it's my last visit. Go to Mr Chus in Hayton....miles better..!
Paul Hallam . 2018-12-15
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Excellent leisurely meal tonight. Staff and host very friendly. Lovely food
David Helliwell . 2018-12-07
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Poor service. Mediocre food. Little atmosphere. Not cheap.
David R . 2018-12-01
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Lovely atmosphere. Beautiful food excellent value as always
Sandra Casey . 2018-11-28
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Great looking place food was good staff super excellent
kev walker . 2018-11-23
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Best salt and pepper ribs and crispy lamb!!!
Vanessa . 2018-11-21
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The loveliest Chinese Restaurant outside China.Food,Service and the Building all excellent.
Patricia Bell . 2018-11-19
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Absolutely fantastic! The best Chinese meal ever.
Jackie Santer . 2018-11-13
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It was that nice we went to mac donalds for a decent meal food was quick but not nice and the foren waitros was rude hope they sort this out would be a nice place other wise
Duncan Corbett . 2018-11-04
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Wonderful service, food amazing, lovely ambience staff friendly
Food Critique . 2018-11-02
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Had a very nice lunch . some people say that Mr Chu's is the best Chinese restaurant in Hull, and l think that is an understatement ...l would say for value, quantity and quality it would take some beating in Yorkshire. No long Wait's for food and courtious, efficient staff. Well worth a visit. Thank you..
Stewart Calligan . 2018-11-01
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Great meal as always and lovely friendly staff.. fantastic night x
Natalie Pidd . 2018-10-21
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Excellent quality food. One of the best examples of Chinese food I have had. Staff were very polite and friendly, they really made you feel at home. We will be back again.
Alan S . 2018-10-15
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Great service, fantastic food, highly recommend, nothing is too much trouble for the staff, the restaurant is clean and tidy and the prices are very reasonable. Would definitely go again... Soon.
Janet Temple . 2018-09-15
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Best chinese resturant we've ever visted and that's alot! Absolutely love this place decor and food is on point. No bad points about this place.
celine leake . 2018-09-12
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Really nice food but waited almost a full hour for our food.
Stephanie Coulson . 2018-09-09
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Fantastic food great service a really enjoyable night
Pamela Leak . 2018-09-06
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Great good and great place with good people highly recommend
Commander Delmonte . 2018-08-26
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Best Chinese restaurant I’ve ever been!! We went for anniversary, we ordered banquet C. Everything was absolutely tasty. Very good service from the staff and they got window seats so you can watch the sea while you’re having meals. Highly recommend!!
mona mona . 2018-08-23
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meal was lovely and staff were polite and helpful will be visiting again
Pamela Barnes . 2018-08-23
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Nothing actually wrong with the food, just not exciting. Service fine.
Mark Gregory . 2018-08-16
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Went to the restaurant last evening unusual to be as quiet but a great experience after a few years staff were very good , friendly but the best of the evening was the Banquet delicious and well worth the money. Thank You
Leigh Robinson . 2018-08-12
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Jack's bar is nice and quiet for eating in. No high chairs yet for little ones nut reasonably priced food
Vicky Ripton . 2018-08-12
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Too big to have any atmosphere or charm. Not cheap.
Simon Ramsden . 2018-07-25
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Excellent service excellent food
Rebecca 88 . 2018-07-21
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Great food, especially the beef in black bean sauce (never had better anywhere). The staff were polite and attentive and the food arrived pretty quickly. As a nice bonus, the views over the Humber are great.
Gaxx (Gaxx) . 2018-07-04
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Good food and service enjoyable evening
Alfred mortimer . 2018-06-09
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Enjoyed the Sunday lunch Everytime we go
Paula Jones . 2018-06-03
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Nice tasty food in pleasant surroundings with polite, friendly service. Wide choice of options too as they don't just do Chinese food.
S C . 2018-05-12
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Always a good meal with friends
Brian Young . 2018-05-12
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The food was amazing. I've heard bad things buy decided to give a try and see for myself. I'm so glad I went, some of the best meals I've tried.
Craig Cattle . 2018-04-29
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great food and great service 5*
Josh Jay . 2018-04-24
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Really tasty and reasonably priced, but not on the cheap end,
Patrick Hollingworth . 2018-03-24
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Been a few times now never fails lovely food
Anna Ryan . 2018-03-11
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Very nice food, only been here twice and each time has been great, recommend it
Tom Smith . 2018-03-07
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Poor service and one of the worst if not the worst Chinese meals I have had.
Jason Britchford . 2018-02-18
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The food is excellent and the place is massive, prices are high and the portions size is not the biggest so I don’t think you get a value for money but I understand the pricing as they have to afford to keep this huge space running, we had to wait about 5 min to get somebody to allocate us a table as on the reception entrance there was nobody, when somebody finally arrived they were friendly and helpful, they don’t have a drinks menu so you cannot check the prices and the selection, they have a wine menu which is a bonus, overall the food was brilliant but if you’re on a budged then I will not recommend it.
Dominik Sieczka . 2018-02-09
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Fantastic food ,great service and great decor.
Richard Owen . 2018-01-20
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Visited Mr Chu China Palace today with my family and was quite shocked at how slow they are bringing each course. Also three off us had banquet to share and was aslo disapointed at the amount of food we was brought between us was not enough for three. It is well over priced for what you get so wont be getting my custom again
Mandy Beacock . 2018-01-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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the worst meal ive ever had sirloin steak at least a third of it was fat the chips was nice we got the evening deal 2 courses plus a drink for £18.99 + £2 extra for sirloin + £1.99 for sauce i got the sauce my wife didnt should have been £43 but came out £10 more they added VAT ON Should have been included waste of money wont go again
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unbelievably disappointing. the food was bland and tasteless, my bagel was soggy and hash browns really mushy, the loaded fries were SWIMMING in oil and grease. at no point did any member of staff ask how the meal was or if everything was okay. unfortunately we will absolutely not be returning. the only plus side is instead of the predicted 45 min wait, it was 20.