nandos princes quay in Kingston upon Hull, City of

Its always a good meal everytime we come, the staff are really friendly, and the food is always consistently good

Awful preheated chicken burger, never again

So, after many years of wanting a cheeky nandos as everyone used to say I went for the first time in Hull and have to say what was cheeky about this nandos was the fact we had to pay before we ate and a tip option was offered. Would have been better And nicer if the waitresses would have brought out knives and forks but that's by the by. The chicken was dry, broccoli was not what I would consider to be broccoli and the amount of uncomplimentary herbs that went on my veggies was unreal. Mashed potato was nice but would have been better with gravy and the bread was nice. I will try them again just to see if the food was just bad that day, but my experience was not great nandos team.

Lovely meal for my son’s birthday. The staff were so nice and welcoming! The service was fast, which was a surprise as it was very busy. The staff were working very hard to look after everyone. Our food was really nice. There was some quite large bones in my son’s butterfly burger though, which is why I only gave 4 stars. Other than that, it was a lovely meal.

We came from France for holidays. My son does not eat chunk food because of a health condition. The staff offered to do some mashed potatoes while my husband went to get the food we forgot in the car about 10 minutes walk away. By the time he returned my son had his food and the manager allowed us not to pay for the potatoes as we lost our card after paying for our meal. We found our card back thanks to some nice would in the shopping centre. The food was very nice, atmosphere inclusive. I highly recommend as honesty is a rare breed

Nicely set location on the side of Princes Quay. Plenty of tables available. Order via a QR code or at the till. Had the chicken burger which was nice (but messy) , all the other food looked nice and enjoyed the new Portuguese tomato salad

Love Nandos food. Sharing platters. So full.

Came here Friday afternoon with the grandchildren after the cinema. I don't like the scan so had to ask at the counter to take my order the young lady was very helpful. We enjoyed our meals .will call again

Loran did an absolute great job with providing customer service today! me and my girlfriend came here for the first time and she helped us out a lot. huge appreciation to her. food was spot on and ill definately be coming back here again!!!

The staff are very well trained. They are so helpful if any of your party have dietary needs. Honestly one of the easiest places to eat out. Food is always good. Service is always good. Overall very good. Is a bit expensive for chicken and chips otherwise a perfect lunch out.

Just like a trip to South Africa! Well done to the team. From the playlist, the friendly staff and the hot sauce of course! Steph is a real asset to the business. She might be the nicest person in England. I’d give 6 stars if I could.

Poor service especially ordering food. And overpriced nowadays.

Excellent cooked food and great customer service

We always fall back on Nando’s as a group - you know what you get and it’s always delicious! We’ve always eaten at St Stephens Nando’s but have to say we MUCH prefer Princes Quay. The atmosphere and decor is much nicer! Not only that, but the staff are amazing - so friendly, I have never seen a nicer bunch in a restaurant. A special shout out to Alex, who greeted us with a smile and was an incredibly hard worker who never stopped! I tried something different food wise, and as always was gorgeous. The Mac’n’cheese is to die for. We couldn’t fault our visit. Thanks also to Stacey and Katie.

Lovely food. Great staff. What more could you want!

We got a 1/4 of chicken but not a lot on it.i would go for 1/2 as we did last time and found that was enough for us. Another thing I did like is the put a cocktail stick in the chicken so can clean your teeth of any chicken in them. They did that when we went abroad . They had cocktail sticks on the tables for you. But never seen it in hull.

Great atmosphere, served quickly and food hot when it arrived. Bottomless drinks are always welcome as they are very expensive. 2 X meals plus plate of chips and 2 X drinks was close to £40, so not the best value out there, but still will return....

I like this place we always visit for a nice meal

Came with my family, have something for everyone. The atmosphere was relaxed, the staff were lovely. The food was pretty quick, came out hot and delicious. No faults at all

crackhead asked for a bite of my burger said no he tried to eat my toes. Then started howling like a wolf scared me half to death. was repeating the words "im the alpha male".

This review is just to say how great the staff were. The food was excellent as usual but the service was second to none. Very friendly and helpful staff who really make Nandos a nice place to eat. Keep doing what you do boys and girls, you do a great job 😁

First time at nandos and I was so prize how good it was

Good food and a nice seat facing the water. Was a wonderful romantic meal out with hubby. We don't get to do it often but there's something magical about the Nando's on a dark evening looking out at the dock.

Delicious food great service friendly staff pleasant evening

First visit to Nandos in Hull and thoroughly enjoyed our meals. Decent choice for vegetarians and it doesn't have to be hot! The extra sauces are tasty and you can try something up the scale from where you thought you might be!

chicken was drier than a desert and chips cold, won't go back for a while now

Had an Uber eats delivery from here this week.. cold food, manky hair wrapped in chicken.. RANKKK 🤢🤮 rubbish customer service when reported! Will not order / return here again. Gone so downhill !!

Lovely place to eat ,all food cooked fresh and lovely

I'm not a big Nandos fan to be honest, as not really a lot of choice. But it was nice. No table service, sit down..choose, get up to order & pay, sit down for food, realise cutlery is get your own so back up again, sit down, back up to get different sauce..sit back down.. get back up for refil of drink sit back down! suppose it's the healthy option of burning off calories before the intake!

NIce food in a comfortable clean restaurant.Bit pricey for a lunchtime mene.Very quiet so lacking in atmostphere,

I always love being at Nandos. Even though their spicy isn’t very spicy, the bottomless frozen yogurt makes up for it. I also quite love their periperi chips.

Very nice quick and easy service

Came here for my lads 15th B'day middle of last month, was a wonderful evening will definitely come again 5⭐

I bought a burger here and it was not worth it, very hard bread had to eat the whole thing separately.

We have been here twice now in the last few weeks and had a great meal. We really enjoyed the food and the app ordering is brilliant, our food and drinks were delivered within minutes of ordering, I admit both visits were during the week at tea time and wasn't really full. We love it and will return soon.

Lovely location and great food as always from Nando's

Bit dingy inside but you still get what you expect in a Nando’s: efficient service, decent quality food that’s freshly cooked and, when all is said and done, pretty tasty.

Staff abrasive and food only warm and mediocre.

Always find that Nandos food is of a really decent quality and we like the atmosphere of their restaurants. Decided to review this one in particular though as I had an issue when visiting (minor) but the response by the manager next day was swift, professional and positive. I received a phone call which helped resolve my problem. For this, I would highly recommend. Thanks

Nice chicken and chips but they had no coleslaw so had to have garlic bread which was hard and dry. Nice enough but could do better!

The place is too small to contain the number of customers they have, I have been there twice in a group, and we had to wait outside both times for about 20 minutes before we could come in. The cashiers have a gift of forgetting or jumbling up the orders. However, the compensation is that the meals are well cooked, especially the roasted chicken.

The staff is very good with the food and I just feel confident to say thank you for everything and for the best food ever and the service is fantastic and the Atmosphere of the place is a good quality Restaurant.

Very good food drinks staff excellent too

Had to wait over an hour for any chicken on the bone to be cooked, happy when it arrived as food was in point.

Had a great time at this Nandos. Even found a bottle cap out of place on the pillar next to my table. Kept me entertained. Good food. Good activities.

The staff were helpful and the food was delicious as always 😋

Absolutely loved it. The food was spot on!

Great place to eat, great atmosphere although had to wait ages for food.

Καλη εξυπηρετηση το φαγητο ηταν κρουσμενο ! Ζητησα να μην ειναι καθολου καφτερο αλλα ηταν λιγο

Not impressed food boring staff online, not for me.

Just love the place! Never ever let's you down 👌

Hosted in and seated by Jack, who was incredibly helpful and attentive. Great member of the team you have there!

Been here twice. Food is great, service is friendly and efficient and I love the view over the quay.

Same as every Nando’s fresh and nice. Just could be more cleaner.

Today I had a great meal at this Nando’s restaurant, Jack was the member of staff taking care of me and he was an absolute delight - both very respectful and cheerful! I felt very welcome and was provided with effective and efficient service, I will continue to come to this establishment!!

We were served by an individual named Steph, she was enthusiastic, friendly and informative. We left a £10 tip due to her support and we also spoke with a manager regarding her friendly response and service, she should be rewarded and appreciated as she is the server that every company needs in their business

It is what it is. Chicken, service is standard. Nothing wow about it .

Lovely food, lovely scenery but can be expensive. 2nd time for in a nandos and my boyfriends 1st and we unfortunately won't be going again.

Always good food and the staff are super friendly x

I went for a Mothers Day Treat with family and the food was lovely. There was a good variety on the menu and the service was fast and friendly despite how busy they were. Staff were very attentive and the environment was bright and airy. The food we ordered was fresh, visually appealing and very tasty. They have vegetarian and Vegan options that would allow for most, as well as an array of condiments to compliment their food, for all palates. The seating arrangements were spacious and family friendly. Access to the shop is all one level and easily accessible by wheelchairs and prams. Overall it was a lovely dining experience with no negatives at all - I will definitely return.

We always enjoy the food and service here.

First time visiting nandos and was really impressed with the flavours. Both little ones loved it and we got a free desert due to having to wait longer for food. Really good service

Visited with 2 friends. They ordered via the app & I went to the till. We all ordered different dishes. I ordered Grilled Mushroom & Halloumi Pitta. However after ordering was advised they didn’t have any mushrooms. No problem at all. I asked for it without the mushroom & they added extra Halloumi. I really enjoyed it food. This is the 2 time I have visited a Nando’s. My 1st time was along time ago. Will definitely go back. Service was good too.

The manager was excellent in helping me to navigate what I could eat (Coeliac) on their menu. I heard him tell the chefs too which reassured me. My daughter enjoyed her child's meal of chicken wings and the quantity was bigger than I thought for the price. My only negative is the price. I paid £13.95 for what was essentially a small piece of chicken, chip spice chips and a small coleslaw. There are no GF bred options.

Can't say we were impressed.. Chicken pieces rather tough and not banging full of flavour as expected. Only average experience, and for the price would expect better.

Excellent. That's all I need to say.

I’m not known for wanting to dine at Nando’s, however, I reluctantly gave in when out with group of friends and we headed here. So we arrived at about 2030hrs, there were very few people in the place and the ratio of staff far outweighed customers, due to this we asked if they were open. Yes, unfortunately they were. We got shown to a table then had to stand there whilst the debris was wiped onto the seats, which were then sort of wiped with a wet cloth, missing half the debris and leaving an area of dampness for us to sit in, how lovely. Selection made, time to order, QR code on table, great, oh, doesn’t work. Up to the till to be met by the worlds most uninterested person. He talked so fast and quietly I had trouble hearing him, I started with my order and then he walked away from the area and got a colleague to take over them started chatting to his mates behind the line. What? Sorry? I’m confused! So I now have to go through my order again from the beginning, what the heck? No apology, explanation, nothing, and she doesn’t look that interested either. Oh well, food ordered. Let’s go get a drink. Random, the glasses don’t fit under the dispenser unless you angle them. Is that a trick they use so you get that annoyed you don’t keep going back for more? Not that I would have as clearly something amiss here…….I tried every variety of coke to try and find one dispenser that actually tasted or at least resembled coke. One was like carbonated water, possibly post mix run out? Another was nearly as weak and another was just about passable but obviously the ratio of post mix to carbonated was set to such a level the profits could be increased by using less mix. Still I got my half glass and waited for my food. Wow! The only place I know that can cook a double chicken breast and other variations of chicken so quickly, ah, I see, it’s pre or partly cooked then finished off when ordered! To be fair the chicken I had wasn’t too bad but what is with the bullet hard roll, jeez, it was inedible it was so hard. Yesterdays? Found on floor? Who knows!! Anyway, by this point we just needed to get moving as the line had closed, machines, grills being cleaned hoover towed out and left near us to remind us we were the only people eating. If that wasn’t enough lights were turned off, others turned up so bright. Yes, it’s ok, we are going. Come on mates, finish those bricks, sorry, rolls. To summarise, awful service, awful drinks, barely acceptable food and overpriced. Will I be persuaded to return to Nando’s? Not whilst I am sober and of sound mind!

Food was great but the service was really slow. Was told the wait would be around 20 minutes. Nearly an hour later Our food came. Had to rush it as we would have missed the show.

A large airy restaurant, located at the entrance to the shopping centre, overlooking the waterfront. Usual Nandos menu, clean premises, and friendly service. Reasonably accessible, and good parking nearby.

Staff very nice and informative, service very good ,not busy for atmosphere hence 4 star

Great service and very helpful staff. Toilets very clean. Very quite.

Staff not capable (forgot things, incomplete service, gave us the feeling we went on their nerves, no greeting, no farewell), dry not crispy chicken, Wobbly fries NO chicken wings available. Really? All in all a total no go

Too busy at night…you should have a reservation before getting in

My first time at Nandos. We didn't realise you had to go to the till to order and sat there ages before someone came and told us. I loved the food but the music unfortunately left a lot to be desired ! We would however go back. The place was clean and the staff friendly.

Good choice of vegan and vegetarian options available. Order at bar. Good for convenient fair fast food healthier than most fast food places.

Worse Nando’s ever eaten! We visited today 7/10 the place was not full! We always have the same food we’re ever we visit! The food here today was almost uneatable The food was scorched within an inch of its life! Butterfly chicken so dry! So disappointed! Think I had enough macho’s peas for 20 people! The mash potato was so dry it would not even stick to the peas 😱 we did complain and we were asked would we want it cooking again ? Or did we want dessert!! We would never visit here again! Staff seemed more interested in switching kitchen lights off and sit chatting and looking on mobile phones! This could have been rectified before my review!!

Ordered food to my hotel my order came with no cutlery. Was told that there is nothing they can do. Seems common sense is not afforded to everyone. Not a good experience

Staff was incredibly welcoming and friendly. Food tastes amazing as always. Very happy with the service we received.

Extremely expensive fast food. I was expecting a piri piri chicken experience... didn't get it. The restaurant was uncomfortable, horrible lighting and you have to pick up your own cutlery from a place that can be touched by anyone.

Great, fast service and food as expected.

طعام لذيذ وخدمة سريعة واجواء جميلة من اصناف الدجاج والحمص والسلطات والهمبورجر والمكان مريح بجانب المجرى المائي والمضيفين ودودين

Pleasant, quick and friendly staff who recognise you if you return to eat there! The food is tasty, the location overlooks the water outside Princes Quay and the whole experience is very pleasant.

Lovely food! Staff were super polite and the atmosphere was calming and enjoyable.

The food was over priced and low quality. The staff was helpful, but I don't like how you have to order on your phone. It's not a nice restaurant, but instead a fast food place in disguise.

The usual nandos great food and service

Really spacious restaurant, good choice of food including vegetarian. Didn't have to wait very long for our food to arrive. Service good, pleasant staff. Worth a visit, I had never been before.

What can I say….Nando’s Hull is fab. Food was great and customer service was First Class. The staff could not do enough for you- a real asset. 5 Star mash and chicken according to my daughter!!!

Second time we have been here this summer now & ended up leaving & having to go elsewhere as they refused to serve food & open the doors to the outdoor seating area I’m autistic so struggle with crowded places & loud music,I’m also vulnerable to covid Plus had my dog with me so couldn’t eat inside anyway.Was told it was to cold to open doors but it was 23.c today ? When we questioned this we was then told that they was short staffed,so my partner said he would take our food/plates out for us & was then told they didn’t have the key to open the doors.What’s the point of having an open outdoor eating area that you can just sit in but they won’t serve you food out there it’s ridiculous no accommodations made for disability & unhelpful manager & staff.Avoid !

Excellent service, food took a while but they were extremely busy as it was graduation week. Staff fantastic and kept us fully informed at all times. Food was great thank you.We even got a voucher for next time!!!

Helpful engaged staff. Portions adequate. It was to noisy though. Sound adsorbing materials would help.

Very slow service unfortunately, food was ok when it arrived but one meal was missing, and ment one diner missed food before theatre. Would say the CS was very apologetic afterwards. But would think twice before going back to this branch.

Service wasn't fully up to the level it should be. More room for improvement

We always have the chicken burger, but today we had half of chicken so tasty we really enjoyed it. Mady took our order today and came to check our food was ok, a pleasant and polite young lady. Thank you

Always lovely here I actually think it's nicer then the one in saintstephens

Not the best, this used to be our go to fast food chain. Portions are smaller, 6 in our party chicken was dry almost as if it had been cooked twice. The price was ridiculous £96 no starters or puddings .Doubt I will go back oh BTW its quicker to order at the till than use the app!!

We had a lovely meal there we enjoyed it

First time, won't be the last. Good food and friendly service.

Standard Nandos but staff great.

Good customer service Friendly staff saved with love

A staple sort of chicken place with bold flavours and great service!