Morrisons Netherfield Cafe in Gedling

Awful fish and chips. Tiny portions, triangular reformed battered "fish". Quite expensive for budget freezer-food quality. Slow service. Young staff, to be fair they were working hard. I had modest expectations, after all it's just a supermarket cafe. Even so, it was disappointing.

Obviously shortage of staff!! Tables full of plates,cups, cutlery so looks dirty, Ordered a full English and a vegan breakfast after a 30 minute wait it arrived and the vegan one had eggs on it, so back it went. The young girl who was very professional and apologetic explained they are making a fresh breakfast so the wife asked if this would take as long as it's taken these to come out to, and got a reply of "10-15 minutes"so we cancelled the vegan breakfast but had to wait almost another 30 minutes for a non existent manager to be reimbursed us for the cost of it. Very poor service

Cafe electronic till broken so only way to order was via one touchscreen. This did not accept "More card" when asked to scan, poor, confusing screen choices. Large queue formed due to non-tech age customer and no staff to offer assistance. Eventually walked out, as did others, so more lost business to Morrisons. Begs the question - are they bothered about customers ?

We have been visiting Morrison's cafe at Netherfields over the past few years, at first we enjoyed it's down to earth menu and reasonable prices, the cafe was well presented and the staff were will and customer focused, most of this has deteriorated over the past year, now we find the cafe is rather dirty, the tables are not cleared or cleaned well, the staff don't seem to happy and the range of fresh cakes poor, overall it's not now a place I would recommend, what a shame, with better management, a deep clean and happy staff it would once again be a nice cafe, but for now I'll be giving it a miss

The breakfast was lovely, but the cup of tea was horrible, it’s defo not Yorkshire tea, the staff well some of them need customer service training, they looked pretty miserable. Some of them don’t know how to say please and thank you.

We often pop into the Morrisons cafe when we're shopping in the store - It's really good value, and we can get a hot drink and a cake each before we shop. The staff are always friendly, the cafe is clean, and has plenty of tables, so you don't have to wait to sit. Their sandwiches are really nice too, and come with a small side salad and crisps, but, again, at a reasonable price.

What a farce. Ad hoc confusing order system. Self service but no one tells you No flow or common sense in the set up. Tables dirty . No staff . However it's rarely open Very poor

I felt it was fantastic value for money with really tasty ingredients - there wasn’t a thing I didn’t enjoy about my experience there today! (Sunday - 10:30). Would highly recommend - I think next time, I will use the “build your own breakfast” feature so that I can have the perfect meal.

We order 2 full breakfast ,they both came in a bowl ,everything was cold ,the mushrooms wasn't cooked, the pouch egg was so small and not runny inside ,the bacon was hard, and the tomatoe wasn't even fried.u got one piece of toast each for 6.99 for a full breakfast was disgusting .Will never go back again 😬🤬