Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 187 in 194 in Torfaen
Opinions
So in the news this week that they got a one star rating for local hygiene assessment How on earth did they managed to achieve one star? Chips in variably greasy overcooked stale tasting. Chairs and tables, not usually very clean. And teapot generally grubby. Constantly bombarded with music and announcements on a really high volume. Never enough staff to serve as well as take orders as well as as well as clean. Avoid unless desperate
349 . 2024-10-06
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Terrible terrible. The worst ever. The noddy sloth serving was completely inattentive. We only called in by chance. Ordered a breakfast. It was in the warmer in full view of me for 9 minutes before he bothered to bring it over. He was just wandering around like a tool as were his colleagues, and other people were getting annoyed it wasn’t just me ! There was no cutlery available for a while, When chummy the sloth FINALLY brought out meal (such as it was ) over, it was all disgusting , obviously been brewing for hours I actually couldn’t eat it. Never again
Char . 2024-04-14
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Human hair in the baked beans. Cutlery filthy with dried food on it, and a tide mark on the inside of the cup. If this is what is on display for the customer to see, heaven knows what goes on in the kitchen out of site. Will never go there again
Adrian T . 2023-05-18
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Prices are good. Food is bland and the tables are filthy. The area where the cutlery is, dear me, it’s dreadful. Dirty and not cleaned.
Onlythetruth . 2022-06-26
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28 Opinions
Staff are rude , unhelpful , disinterested , incompetent . Tables are never cleared , rubbish everywhere , prices are extortionate , queues every hour of the day and no urgency from staff at all , in fact when it is at its busiest they seem to deem it necessary to stock the shelves or clean behind the coffee machine ??? , the worst costa I have ever had the displeasure of visiting , and it cannot be the hospital site as the costa in RGH is amazing with competent staff who are polite and tables are always clean.
11762 Opinions
Never EVER get the order right. There is always something missing. Don’t they even check their orders before they get sent out?? The delivery is the only good thing about the whole process. The couriers are the always polite, and on time.