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4.1

Based on 1.055 opinions finded in 1 websites

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Nº 197 in 473 in Merton

Score
OpinionsNoteGoogle1.0554.1

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We booked this venue for a wake and the options on the menu were great, such a good variety of food. Really delicious! We were given a menu beforehand and selected a handful of options off it. My personal favourites were the halloumi and sweet chilli & chicken and bacon sandwiches :) We had some leftovers which the staff kindly gave us boxes so we could take the extras home and nothing went to waste. Very good value for money! The bar staff were so lovely and friendly. Ideal location as it is walking distance from the crematorium. Thank you again to all the staff, you were wonderful :)

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Kerrie North . 2024-10-21

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Very friendly and helpful people. Lovely atmosphere real enjoyable

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Peter Archer . 2024-10-21

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Great staff who are alwaye always super helpful and friendly but have a lot to compete with.

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Tom Finn . 2024-10-21

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What happened to this place? Have been here several times before and enjoyed it but yesterday was quite something else. Two of the bar staff were arguing with each other both times I went to the bar. They then left the bar (presumably to argue more in the back?) the bar was then left with one poor barman behind the bar trying to keep up. Two stars just for that guy, otherwise it'd be zero. Long wait time for food despite not being very busy. The burgers used to be good but not anymore - we both had to vomit them back up a few hours later. Toilets were smelly too. Not really what one looks for in a lunch experience...

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Mark RR . 2024-10-20

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terrible. food wait is 45 minutes. Just for some food for ONE PERSON?

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Louis . 2024-10-20

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I booked a funeral wake as it's so convenient from the Crematorium. It was very easy to do & we had lots of choice from the finger buffet which was good value for money. On the day we arrived late due to a previous funeral running late. We was welcomed & the hot food was added to the existing cold food & we soon settled in enjoying the fantastic selection of food,tea & coffee. Everything was good, the prawn sandwiches were lovely. All in all, we was all really happy with the buffet. We did not feel rushed to get out as it was Friday evening & we were taking up tables. We felt very welcomed & I would definitely recommend Morden Brook pub for any occasion.

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Carolyn Hutchison . 2024-10-12

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We held the wake for my husband's funeral at The Morden Brook. Although it was an extremely sad day, I can't thank Dawn and the team enough for being so accomadating and helpful. The food was amazing and plentiful. Sorry it has taken me so long to write a review- 18th July 2024

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MAXINE DOWNES . 2024-10-07

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We held the wake for our mother's funeral at The Morden Brook. The team, food and facilities were excellent. We were able to spend time with family and friends without having to think about the arrangements on the day as the staff were attentive throughout. Thank you very much.

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Philip Broughton . 2024-10-02

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Came in to the pub today to a bit of lunch and cocktails and wanted to say how wonderful and lovely the two staff behind the bar Nikki and Josh I believe their names are best service I have had in a pub in a long time Nikki took very good care of us and made sure we were happy the whole time and both made it a very enjoyable experience would very much be coming back they both deserve some recognition

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Lee Williams . 2024-09-28

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Just had dinner with the misses. Sat on table 9. Had the chip shop platter. Banging. She had the lasagne. Banging. The food was Banging.

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Steven Lamond . 2024-09-27

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Wow...Dawn & her team were brilliant! A venue was needed for a wake (20.09.24) for a very much loved lady. They provided the perfect event. Well done to Dawn & team

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Craigsal Delves . 2024-09-22

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Thanks morden brook Special thanks to Dawn for her hospitality and the fine buffet for mums wake on the 20th September Friendly atmosphere and it’s a pub!! Not many like it nowadays ⭐️ Spacious bar area and a good garden area👍🏻

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Simon Kelsey . 2024-09-22

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Great service given from Dawn making all the family welcome for my Nans wake. Five stars Dawn. Thank you x

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Rachel Kelsey . 2024-09-22

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Often understaffed. Tired fittings, in need of refurbishment. Food is often not available or wait an hour. Decent garden.

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Fi . 2024-09-09

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Fab staff great service . Dawn especially x

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Sacha Connolly . 2024-09-08

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Friendly, happy, chilled out pub that’s great for children, families and all occasions. The food is yum, hot and got some good offers on each day. Dawn is always really friendly and helpful and it wouldn’t be the same without her…

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Hannah.x 07 . 2024-08-23

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Poor service. Stuff unprofessional.

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Ihor Nechay . 2024-08-21

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Nice local. Loads of outdoor space

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Brian Penders . 2024-08-20

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Today we held a wake for our Aunt. The booking and advise from Dawn was very much appreciated, helpful in deciding how many to cater for, the whole experience went well. The room was perfect for the privacy and nothing was too much trouble. Food very nice and tasty, nice buffet selection. Thank you very much.

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Jane Homewood . 2024-08-20

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Went in for food and drink on 15th August.. Have been before and have always enjoyed the food..brilliant service and really lovely friendly staff..looking to go back for Sunday roast lunch.

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Wendy Payne . 2024-08-17

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Very nice and good value food. Friendly staff. A very pleasant experience.

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s Smith . 2024-08-15

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Spent a short time there after a funeral. Location to local Morden & Sutton cemetery is ideal

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roger phillips . 2024-08-13

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We held the wake for our Mums funeral at The Brook Morden. It was easy to book the venue on the internet. My brother visited in person and selected the refreshments from an excellent menu. Dawn was super and really helpful. Thank you Dawn. The area reserved for the wake was spacious, with a lovely bay window and nicely set up with plenty of comfortable seating. I had brought a display board of photos of Mum, and staff promptly fetched an extra table for our display board, plus the photo album, flowers/ potted Peace Lilies, ornaments and memory book. The food was set up on several other tables and there was plenty of food, we had catered for 40 but 47 turned up and there were sandwiches left over. As mentioned, we had a great menu to select from and the hot food was delicious. Thank you to the Chef and staff. Finally, the bar staff were friendly and kept busy, thank you to Lisa and Anita. Just a quick note…This was our second wake that we have booked at this venue, and the location is ideal, walking distance from the crematorium. Has access to a garden space too.

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Helen Armstrong . 2024-08-12

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Pleasant local pub. Come here on regular basis to eat with friends. However food quality seems to have deteriorated. Yesterday ordered a steak ale pie which had no meat at all only sauce filling and an extremely salty crust. Disappointing. 31/7/24 came here for lunch again, hoping for improvement. Has got worse.. Food was 50 mins delayed. Really very poor. Sirloin steak was well done even though ordered medium rare. Bizarrely the bar staff seem to prefer serving men, my daughters have frequently complained about this.

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Richard S . 2024-08-01

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We booked to have a family meal for my Nans birthday. They reserved the best table for her and the staff were beyond helpful and friendly. She had the best time and we will be back again soon

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Kirsty Rees . 2024-07-28

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The staff were very accommodating from when me and my family first booked up until my dad’s wake on the 18th of July. We were able to book out the function room plus reserve an area in the pub for more seating as there were a lot of people attending. I want to especially mention Dawn who was really helpful throughout the whole process with accommodating to our needs and any changes. She also arranged for us to set up a memory table in the function room the night before and made sure everything was kept safe. On the day of the wake I couldn’t fault anything, we arrived abit earlier than expected but everything was already ready for us. The food was really nice, it came out fresh and hot. As we had paid for a lot of food it didn’t all fit on the table at one time but whenever we needed more Dawn was really quick and helpful at sorting this out. She also checked in throughout the day to make sure everything was okay. The atmosphere and service were just great the whole day.

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Chloe Downes . 2024-07-25

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Thank for a great experience last Thursday! Well recommended for a function.

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Luke . 2024-07-22

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Visited this pub at lunch time after a funeral across the road. Plenty of parking avaliable. Large space inside. Good size function room. Food was tasty. Good selection of non alcoholic beer. Staff were friendly.

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Warren Stacey . 2024-07-19

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Better than average chain pub. Friendly staff, affordable food and clean. We were an unexpected large group on a Monday and Service with food was quite slow but I think that was because we were more than they were staffed for rather than a fair representation. We were made to feel welcome. Nice collection of board games, Scrabble etc if you fancy it.

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Becci Clarke . 2024-07-14

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We booked this pub for my mums wake on the 11th June 2024 We booked the function room and asked to cater for 15 people. The room was £75. The food was £14 per head for a buffet lunch and we also paid for 10x teas and 10 times coffee. We got to the pub. There was NO FOOD ready for us. We were charged at the bar for coffee! After speaking to a member of staff they managed to throw together 4 small plates of sandwiches, a bowl of chips, a bowl of chicken nuggets and a quiche. They accepted there was a huge mistake and offered my brother the £75 room fee back plus £100 off the food. They kept £210 for the food that was thrown together!! All our drinks were charged for on top of this! After having such a nice service for my mum, this was such a let down. I will never use this pub again! Totally ruined my mums wake

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gillchesney . 2024-07-08

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Got a notification on the greene king app that they was showing the F1 and football. Theyre not! There's kids films on! Over run with kids even at 10pm at night. Too many little kids

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Tiffany . 2024-06-30

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Stood for 15 minutes waiting for the bar staff and it’s not even busy….left without a drink and won’t be back.

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Vincent Brown . 2024-06-28

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Nice friendly place, food was fantastic, will go back when down that area again

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Carol Bennett . 2024-06-25

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We hired the function room for refreshments after my husband 's funeral, the food - sandwiches/buffet was excellent, despite the pub being very busy due to the televised football matches. The duty manager checked to see if everything was OK and I would recommend this place.

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Valerie Speller . 2024-06-22

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I booked and paid for a function room for a Wake. On arrival we were informed that the staff on duty had no knowledge of us. Eventually sat down for some food. The lady I was dealing with was very embarrassed and offered a refund of £175. Truly not what you want on the death of a loved one.

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Steve . 2024-06-15

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Manager (dawn) tells you to ‘sort your attitude out’ if you complain about the food being undercooked. Is rude and unprofessional, and would be a better pub with different managers.

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Billie Pig . 2024-06-14

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Sticky arms to chairs, made mistakes with app order (though promptly responded without hassle), very orange food range (though affordably priced and good portions). Cheap, but feels it too, but staff were friendly and it is spacious.

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James Burton . 2024-06-14

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Good food for this price. I wish they have more selection of the drinks for fussy lady's ;- )

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Judit Halmi . 2024-05-28

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Fantastic serve from here, male and young female staff very fast and efficient. Would definitely recommend this place, kind and polite people. Great place for the family!

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MrJLowe . 2024-05-27

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Visited for a sad occasion but had a good time.

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Wayne . 2024-05-09

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The place was fairly quiet on the day i visited for a private event. However, the food was really good and, as the place is large, i would expect that it would be easy to find a table.

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Glenn Blandford . 2024-04-23

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Sometimes your kept waiting too long and they talk to their friends rather than serving customers and the staff wasn't welcoming

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Dan Cooper . 2024-04-21

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This is the most local public house to my home. I'm not a great pub drinker probably go to this one 2-3 times a year . But this time was just horrid. Wednesday 10th April 2024 at aprox 5pm . We had come from a very emotional funeral and wake, a group of about 12 all dressed in black so very obvious where we had been . The vile woman who served us, Mousy brown hair scraped back in to a ponytail was beyond rude. She then proceded to ignore a polite request from the next customer . When I asked for a clean glass she ignored me ,so I had to ask another member of staff. As they handed me the class I asked " is she always this rude?" under his breath so she would not hear they simply said "yes" obviously totally embarrassed, or possibly afraid. About an hour in to our visit she came over to the table next to us throwing a teatowel over her shoulder ,obviously talking yo regulars ,she proceded to tell story's of customers who were, I quote "total cxxts" , to quote another one of her sentences " and I told them ,I did that they could take it or Fxxxing leave" . Let's just say I won't be going back.

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Dawn Spragg . 2024-04-16

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Great traditional food at very reasonable prices. Friendly welcoming Pub. Good atmosphere.

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Edward Francis . 2024-04-13

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We decided to hold my Mum's wake here as everyone who greeted us initially were really nice and friendly, we assumed we would be in good hands and paid our deposit to secure the room. The function room is not the prettiest of rooms but we thought we would make it work. I called back to order the food and when I spoke with the General Manager, she completely put me off using their venue. She was so rude, cold, unsympathetic and heartless and has absolutely no customer service skills. Infact, no people skills at all. How she can call herself the general manager, amazes me. It was clear after that that we would not be in capable hands! Please read previous reviews regarding other people's experience here and think really wisely about ever using them. I have had to give 1 star as there is no option to give 0!

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Madeleine K . 2024-04-09

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Not impressed with function room. Cramped, basic furniture. Paper plates

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Marion Branch . 2024-03-28

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Fantastic Sunday lunch, great service, dog friendly. Highly recommended.

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Dominic Kelly . 2024-03-21

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Held a wake here recently. Paid a lot of money for a buffet which was quite frankly, pitiful. I felt embarrassed greeting the guests as it looked so basic and there was not much of anything. The chips were brought out first, so by the time everyone arrived, they were cold and hard, and were wasted. Small portions of all the other items, including a small bowl of potato salad that would barely feed 3 people. Bar service was awful, as the staff behind the bar were ignoring us and instead serving customers who were walking in off the street, even though we were waiting a while to be served. Their attitude was very brusque and not very friendly. We paid a lot of money to give my relative a good send off,but deserved better than what we received both in terms of service and food. Feel very let down. Would not use the Brook again. Have given 1 star as it wouldn’t let me give it a zero!

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l M . 2024-03-16

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Our family had the function room booked yesterday for a funeral party. We had just attended a double funeral of two treasured family members. I have now a major beef with the bar manager and his brother. The manager who had not been present earlier was rude to several members of our party and an argument broke out. I stepped in and tried to calm it down. I mentioned to the bar manager that we'd just had a double funeral and that it was all very emotional. The bar manager replied that he didn't care. That was major disrespect that could've been addressed in a short sharp manner as we are not the type of people that take that kind of attitude lightly but out of respect for our dearly departed. We managed to keep a lid on it. That bar manager needs to give his head a wobble as his attitude nearly got him into more trouble than he could've handled.

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Wayne Robert . 2024-03-15

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We booked this venue for a double funeral and as you can imagine, it was an extremely sad and difficult day which wasn’t helped by the fact that the x2 guys serving us behind the bar were so rude to several members of our family and completely disrespectful. I would not recommend this place to the dead let alone the living . The function room was abysmal and dingy with no music, poor lighting and no option to have any photos or memorabilia of our loved ones.

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Gemma Donovan . 2024-03-15

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Quiet when I went. Staff were lovely. 2024 Attended here after a funeral. The staff were respectful of the circumstances. They put on a nice supply of buffet food.

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Zel St . 2024-03-14

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Waiting time over 50 minutes, and this staff member claimed that they told me the exact waiting time, and said it like my wait is my own fault. I am recalling every sentence of that conversation and I’m sure they didn’t tell me that upfront. The other staff was polite and apologetic so I was going to let it slide, until the last conversation with this server who pushed all the blame to the customer.

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Xinglin Song . 2024-03-04

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I have had lunch twice recently in the Morden Brook using the seniors lunch menu & the food , service & value has been incredible. I’m spreading the word as this is a wonderful venue to meet with family / friends , parking is easy & the general atmosphere friendly. We will be back 👌

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Karen Bennett . 2024-03-02

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Very convenient location after a service at the crematorium.

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Sarah Goodwin . 2024-02-16

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Very helpful staff , made our occasion go without any problems. The Food provided was very good and more than enough great value.

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Derek Shannon . 2024-02-12

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Did not like service , food was rushed and forgot to bring out milk for tea and could not have a latte as frother not working, dirty toilets would never use the function room very cold in there

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Sue Wymer . 2024-02-11

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Great pub all the staff are friendly kind polite and attentive, food was lovely and served with a smile, all round a great place to eat and drink with a fantastic atmosphere. Can’t fault it at all highly recommended

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Ben Hansford . 2024-01-30

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We reserved a corner of the pub for my grandmas wake yesterday. The staff were so friendly and welcoming. Their level of customer service was fantastic which added to the great atmosphere. Customers were all happy, my family were all happy. It was a lovely event and we were so glad we chose the morden brook. The pub is very clean and the decor adds to the atmosphere. They really pulled out all the stops for my family. Thank you so much. 10/10!

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The_Bumblefreak . 2024-01-26

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Huge pub, loads of road and outside space

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James Nunn . 2024-01-25

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Lovely spacious pub. Excellent menu and well priced. Drinks are alot cheaper too. Efficient friendly staff.

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Kevin Smith . 2024-01-11

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Always have a good family afternoon

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Joanna Ersser . 2024-01-09

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Got pool darts and good food with tv

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michael nye . 2023-12-30

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Great atmosphere and great food.

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Elaine Moulson . 2023-12-13

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Had my Mums wake here today ,Thank you for your efficient service a lovely buffet and a nice bright seating area for our funeral guests . It made the day a bit easier , knowing everything was done .

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Heather Skipsey . 2023-12-12

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Food was cold and then.put in microwave so then soggy and staff was rude and gave half the moneu back for curtesy even tho wasnt eaten at all

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Linda oconnell . 2023-12-10

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Fantastic hot food and sandwiches served up at the wake, staff were fantastic too.

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Martin Cabot . 2023-12-10

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I write this as a member of the Mighty South London Triumph bike club who met here our Christmas dinner 2023. We were in the private function room at the rear of the pub which was warm and spacious with plenty of seating for the 20 odd attendees. The evening went well with the food being more than acceptable and the good service considering the numbers involved. Big thank you to Dawn, Vaida and the rest of the staff for a great evening. .

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Phil Child . 2023-12-09

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We attended a wake here, Lovely large pub with section held for the wake, Food was not great but did the job, staff were amazing as the place was packed. Would come here on a seperate occasion

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ria kirby . 2023-12-08

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great service, great pub grub with friendly staff.

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Terry Dixon . 2023-12-02

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Called in here ,had a funeral at local crematorium, very helpful , needed to change into suits having travelled a long way ,so helpful, first class ,plus service all good ,Thank-you 👍

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Robin Cross . 2023-11-19

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Food was only ok, bar staff were not very friendly & when talking amongst themselves used a lot of bad language.

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Julie Beach . 2023-11-13

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Brewers Fayre. Standard menu. Good service at the bar. Clean and tidy.

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Reg Hunt . 2023-11-13

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Thanks again and booking me in every time you make our evening special don’t believe a word Alison Debbie and Bob say 🤣🤣

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Lin Hackett . 2023-11-09

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Thank you Dawn wonderful evening as always you make our visit special every time Lovely atmosphere friendly service sorry about my friend Lin 🤣🤣🤣🤣

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Alison Bickell . 2023-11-09

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Thank you to the staff! We had my late mums wake at the morden brook, the food was amazing, the atmosphere was great and mum got the send off she deserved, thanks again! 👍

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Lee Clark . 2023-11-09

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Welcomed by wonderful Dawn who looked after our post funeral lunch beautifully. She really made a difference! 😁

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Marcus Swalwell . 2023-11-09

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Lovely people, hosted my mum's celebration of life event and could not have been more helpful in making all the arrangements. prior to the event Food was superb, and the the service was superb. Cannot emphasize how caring and considerate everyone was on the day. Thank you Xxxxx

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Bob Egan . 2023-11-09

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Amazing value for money. Service is always with a smile. Food magnificent. Really looked after us with my mother in law's wake. Thank you so much Dawn.❤️

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Deb Egan . 2023-11-09

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Great pub. And service from Dawn was amazing.

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Tyson Harvett-Moolman . 2023-11-01

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Great place great food and service wish was local but cone here when visiting family

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Jane Stapleton . 2023-10-29

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Great experience n great service by our waitress Lisa Arnold she managed to wait on a table of nine without any problems she was great

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Sarah Fernley . 2023-10-29

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Went here for the wake of a relative. We had a buffet style lunch, which was extremely tasty, particularly the sausage rolls. 😋 The place is large compared with other public houses so especially good for group meetings. My cousin and his late wife used to go here frequently and play cards with friends as well as eat. He rates the place very highly, saying that though there have been changes in management over the years, they have always been good and for their customers. All round, a great place to go if you're in the area.

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Lee-Anne Looker . 2023-10-27

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Got there at 7.30pm to find out the kitchen had closed!!!

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Vanessa Stewart . 2023-10-26

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Held a funeral lunch there. Lovely food and well presented very pleased.

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Jean Ruffell . 2023-10-24

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At a funeral and the staff were great,nice pub all round

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gary walsh . 2023-10-02

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Close to home, so my husband and I can easily pop in the Brook and have a bite to eat and drink

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Christina Szmidt . 2023-09-26

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Great place for food and very good prices

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James Driver . 2023-09-20

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Not bad little boozer ...family live around corner Staff seem friendly enough..... 1st time visit only in there for an hour..... Beer selection not greatest Watch this space I'm sure will be visiting again in the future

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Garry Davis . 2023-09-16

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Lovely garden, helpful staff. The kitchen is not their best, as they cannot guarantee anything about allergies and dietary requirements, but other than that great place to spend a night with mates.

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Valentino Pisano . 2023-09-13

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Taken aback at the attractively served tasty food.

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Sallly Kenny . 2023-09-12

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Quiet sunny day, had a lovely lunch. Staff friendly and helpful. Definitely will be going back.

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Lilian Simmons . 2023-09-06

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Cannot love this pub more. Beside the great beers and pub grub, we left a pack of expensive and sentimental playing cards on the table and when we realized and went back 4 days later they had been handed in. 🙏🙏🙏 so grateful!

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Lesley Goodwin . 2023-09-04

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Awful pub because of the rude old lady with short hair behind the bar - absolutely awful and shouldn’t be working here! Rude to paying customers - worst service iv ever received

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Jungle Raver . 2023-09-03

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Went about midday for lunch good relaxed atmosphere nice staff and the food was great

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Dave T.D. . 2023-08-31

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Nice atmosphere. Unfortunately our last visit for Sunday lunch was a big disappointment. Cold veg, 4 tiny roast potatoes. Good price though....

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Mark C . 2023-08-13

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We were in Morden visiting family and this place was really close. Popped in a few times and it was truly an amazing place each and every time we went. The staff were always happy and attentive. Drinks were plentiful and the selection was vast. Our last night in Morden we had dinner and it was truly one of the best meals we had while we were in England. Great specials and service was outstanding. Great value for the money as well. When we go back we will be frequenting this place again.

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Mahesh Patel . 2023-08-13

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Very nice place to go staff are very good

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sandy hawkes . 2023-08-10

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Nice a clean space, food is good too

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Eugeniu Fortuna . 2023-07-29

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Lovely pub grub and family friendly! (We came with 6x parents and 3x 2 year olds)

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James McArthur . 2023-07-22

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Nice burger, nice pint,nice staff

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John De Stefanis . 2023-07-14

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