Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Opinions
Im sorry to the owners about this but your staff are very unprofessional and the clientelle are very intimidating. You have to ensure ID checks are being carried out as the place was full of young boys which isn't a good look! I felt very much out of place as me and my girls were the only females in there.
Hayley Smith . 2019-08-01
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I write probably the boldest statement I’ve made and I stand by it. I have never had shisha like this before and it is simply just so good. Service is impeccable. The host actually came out to greet us and told us where to park our cars (and actually moved a car so that it was easy for us to park in front of the establishment. After changing our minds with a shisha they actually replaced it with an even better one with no hesitation. Heaters are on to ensure we were toasty in this cold weather. If you are ever in this area and a shisha fanatic you need to come here!
Mimiscupoftea . 2018-11-03
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Service was awful, the person that served us was rude and so patronising towards us made us feel really uncomfortable The table was dirty even though we asked so many times if it can be cleaned Food was great but felt uncomfortable so took it home as a take away.. won’t be visiting again
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Shocking service by there delivery service couldnt find the house and the driver was very nasty on the phone l. we have used empire for years but we will never ever use these again. My wife was very upset over this