Based on 578 opinions finded in 1 websites
Based on 578 opinions finded in 1 websites
Nº 273 in 551 in West Dorset
Opinions
Tom A. was so attentive and looked after us amazingly! The afternoon tea was great but the service made it even better. ☺️
Raquel Lobo . 2025-01-08
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3rd time we have visited for a pre-Christmas break. It must be good 👍.
Cliff Cahill . 2024-12-31
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We’re local to Weymouth and heard about the Santa experience. It did not disappoint! It was our 2 year olds first Santa experience and it was magical. The team meet and greet were amazing. Carys was great with our little boy John. Her customer service skills were amazing and she was fantastic with the children. The setup walking through to meet Santa was amazing, it really felt magical and was an experience we’ll certainly remember forever. The play area afterwards is amazing and the facilities are second to none. Thank you to the Moon fleet team and special shout to Carys for giving a little boy a truly wonderful start to Christmas.
Andrew Allan . 2024-12-24
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Great. 5 year old loved it. Our 3rd hotel in the LFH group. Rooms and hotel recently renovated. Game zone (trampolines, indoor football, table tennis, pool, snooker arcade games) brilliant for our son and the best of the hotels so far. Halloween activities in childrens club top notch (party in the Den; Spooky Hunt around the grounds). Staff couldn't be more helpful. And the food significantly better than the other 2 stays in LFH group - fresh fish available each night (red mullet, Dover sole, bream) Overall, it does exactly what it offers, and does it well. Centred around kids. Lots to do (including nearby if you want day trips). Yes, it is pricey. The pool area could do with a refresh in the next few years though it is big and fairly warm and works well. The food service can be a bit slow though is very friendly. And the menu isn't fine dining - but doesn't pretend to be. But we are fortunate enough to be able to and willing to pay for all the benefits for a short stay. And on that basis it was excellent. By way of comparison, it reminded us of the Fowey hotel (also recently renovated) and much more comfortable and activity-plentiful than the Ickworth hotel in the LFH group.
Jean-Christophe Gray . 2024-11-02
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The location is great, views are amazing. The staff are excellent, always on hand. The food needs work, it's not what you would expect. I was told separately that they go through a lot of chefs! There are parts of the hotel that are looking tired, but don't let that put you off. Lots to do and very very dog friendly.
andy shields . 2024-03-23
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Great place if you take your family, it won’t be a quiet stay ! We went for the fabulous location and views and was not disappointed at all in that. A beautiful restored Manor House with fantastic activities. Overpriced restaurant for what you receive (the ‘posh’ fish & chips looked disappointing for £28) and the self service breakfast was very chaotic, I much prefer (and expect) waited service for £260 per night. All the staff were excellent and nothing was too much trouble. Management can learn a lot from The Kings Arms in Dorchester !
Peter Stanton . 2024-03-17
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Absolutely beautiful experience at Moonfleet Manor. The rooms were stunning and location exquisite. My only qualm was the breakfast service on our first morning was slow. The spa was neat and professional. The lounge areas were open, free, warm and welcoming. Overall a lovely weekend.
Anthony Fenton-Wells . 2024-03-09
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The most perfect family holiday ever! The staff were unbelievable and everything was just comfortable, beautiful and done with joy and care.
Amalia Illgner . 2024-02-14
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Priciest coffee in the South west? Having covered over 550 miles walking the South West Coast Path. A decent coffee in a nice location not too far from the path is usually a nice treat. However it takes the edge off the enjoyment a tad when the establishment is charging over a tenner for two coffees. Wow! You can certainly take the award for most expensive coffee on the swcp, possibly in the South West. Completely unnecessary to be taking advantage. Not that great a brew either. If hiking the swcp from Abbotsbury, I'd advise grabbing some baked treats at Bellenies Abbotsbury and giving Moonfleet manor a miss as a coffee stop. Obviously can't comment on anything further such as food or accommodation.
Rich Martin . 2024-02-13
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288 Opinions
So the website says open till 11pm and I go there a lot play pool have few drinks but today we got to the door and a girl comes up to me and friends saying they have closed the tills at 8:30 but they are still serving people in there the atmosphere is always dead feels like a funeral constantly getting doggy looks by the bartender she is very rude even tho we sit in the corner no shouting no acting bad just chilling and kicks us out very early even tho we spend money
157 Opinions
I’ve been staying with friends in Sherborne, and tonight we fancied fish & chips. As this establishment took card payments I decided to order from them. Rang to check & got superb phone service from a team member, who took my order & collection time. As I ordered three cod, I was asked if I’d consider haddock. A brilliant bit of selling, so I changed my for to a haddock and didn’t regret it one bit. Upon arrival, it was continued great service & excellent customer interaction with us & existing customers. It’s so rare to find such great customer service, especially coming from London, where it can be very hit & miss. Our food was superb, freshly prepared & looked great too. Portion size was brilliant (a large chips feeds three! Well it did for us). I also ordered two pickled eggs, a wally & two sides of mushy peas (which I don’t normally eat, but tried it & was dry pleasantly surprised). The chips were not soggy in any way, & the batter on the fish was outstanding. Light & absolutely perfect; the best I’ve ever had! I would not hesitate to recommend this establishment to anyone, on so many counts, not least on service, food quality, freshness & price! When I’m back in Sherborne, I’ll be returning without question & will tell everyone about how good this place is! Many congratulations to the entire team, seen & unseen!
546 Opinions
Christmas Day lunch, ridiculously over priced, small portions, badly cooked food. One cheese straw per person & glass of Champagne to begin. Starters reasonable but very small. Main course Halibut over cooked & dry served with a side of decent roast potatoes & only one other veg being incinerated fried Brussels sprouts! Truly horrible. Nice building & interior, nice location.