Monte Cristo in Hyndburn

Food was over an hour for delivery and stone cold and no Parmesan cheese

Food was hot and delicious as always

Great food. The pizza and garlic bread were so tasty! Good value too. My only feedback to improve would be - less crust, which is my personal preference.

It was out for delivery for 40 minutes and said delivered 20 minutes before it actually was.

Asked for no mushrooms, still got mushrooms very disappointing!

Garlic bread was like a rock couldnt eat it rest not the best

Lovely food and service as always

super hot. very quick. just ace

What should have been a meal out to celebrate a friends birthday turned out to be an awful experience. Order was mixed up when we eventually got it. Spaghetti bolognaise was inedible. Pizzas was bland and doughy. Chips were literally thrown on the table. No one came to the table to ask if we wanted anything else to accompany the meal and no member of staff came to see if the meal was ok. Staff were rude and when I expressed my disappointment at the quality of food served and the service we had been given. One member of staff was very dismissive and sarcastic and rude and were not interested in my complaint. Their answer to our complaint was to take the cost of the Spaghetti dish off the bill. Not sure why the restaurant has gone so downhill. Terrible and very disappointing. Won't be going again.

Il mangiare buonissimo e tutto fresco ! Complimenti allo chef 🧑‍🍳 l’unico ristorante din Accrington che consiglierei un vero ristorante italiano ! Complimenti ancora !😍☺️

I have been going here for many years but tonight 4 of us went for my birthday and I cannot say how bad the food and service was When we complained it got even worse with the staff member being really rude to us and making snide remarks which is very unprofessional I ordered spaghetti Bolognese and it was chucked down Infront of me with no offer of cheese or pepper ,other people had pizza that was dry and unpleasant We spoke to the manager who knocked the spaghetti off the bill but that isn't the point as it ruined our evening and we will never be returning again

Rude ignorant staff who argued back when we remarked on food. Wrong order taken and when arrived the boloneise was awful. We all tasted it and wasn't pleasant at all. Didn't ask if we needed parmesan or condiments. Forgot the chips and pretty much threw the bowl down on table. Ruined my friends birthday evening. Spoke to the manager and he took off the boloneise and apologised. Appreciated that. Still won't be going back as changed and not for the better.

Ordered food over two hours wait , horrendous customer service and no update on whereabouts of the food , avoid ordering please

Went here on the off chance on a Saturday evening, we got a table and the food was really good. Good service and the salted caramel cheese cake was yummy.

Delivery took over an hour but it is weekend, however the food was cold and the lasagne had hardly any flavour to it.

Beautiful fresh food,great service 👌 amazing cocktails 🍸

Rang to make sure 10 minutes early was OK, the food was piping hot and delicious. Would definitely order again. 👍🏻

Really loved the food and the service, thank you very much! We will definitely be ordering from you again.

Melon and prosciutto, simple, tasty dish - yes? No! In over 40 years of eating Italian food, travelling around Italy eating Italian food have I ever had strawberry syrup drizzled all over it! Seriously, what? The specials dish of grilled tuna steak and scallops with roasted vegetables, well the tuna was fried and very over cooked and placed on a huge pile of mashed potato, veg were boiled not roasted. Strawberry cheesecake, still searching for the strawberries! Just strawberry syrup slopped on top. No doubt many people enjoy this restaurant but have probably never had true Italian food. I, nor my friend’s, would recommend this restaurant. Just so glad our Italian friends visiting from Italy decided not to join us. Oh, and by the way, beware, I personally observed one of the female staff dashing straight out of a toilet cubicle without washing her hands. If one does it, do they all?

Il mangiare buonissimo 🤤 tutto fresco adoro 😻!

Had pate to start. Had some ‘jam’ under with slices pate on top. Wasn’t stated on menu as I like plain pate The pizza base wasn’t hand made and had no flavour the pizza bland Sat under cold air conditioner unit Double expresso coffee didn’t taste like it Went to ladies loo and girl behind bar came out her toilet and didn’t wash her hands

Very welcoming and accommodated a change in party size without fuss. Service was friendly and efficient. Apart from slightly anaemic garlic bread, the food was delicious.

Always enjoy the food and drink. Never had a bad experience.

chicken wings and pizzas were incredible, as always!!

It's been a while since we were last here but we booked for a family dinner as a last catch up before our grandchild is born. Unfortunately we were a little late due to unforseen issues. The food was mainly great. I had the breaded mushrooms and the Tagliatelle with mushrooms, spinach and courgettes and it didn't disappoint. Hubby had the meat feast pizza and unfortunately was not impressed. The other 4 guests all enjoyed their meals. The only issue I had was the staff were very curt with us which is not usually the case.

When arrived the rude waiter came and took our order. We had minestrone soup starte which consisted of frozen veg in stock with very little spaghetti in it. Mains arrived, my husband had ordered fillet of steak with peppercorn sauce. When he tried it, the steak was off and you could smell it was off too. The rude waiter again came up and once he had been to the kitchen can up and said well the steaks are fresh today. No apology and just rude, we asked for it to be replaced for something else which was delt with quickly for us then to get the bill and still be charge for it. Again no apology or anything. I'm absolutely gutted as this use to be one of our go to places to ear but unfortunately not anymore.......

It was just ok. Food not exactly as described on the menu. Tagliatelle Monte Cristo was supposed to be in a garlic, onions and basil tomato sauce. It came in a cream like thermidor type sauce, not sure pointing this out to the waiter would have done much good. Hey ho, wasn’t all bad, ok starter and my wife’s main (cannelloni) was tasty. Very reasonably priced.

Ordered deepfried brie with Cranberry sauce, but they forgot the Cranberry, ordered chips and they didn't deliver them. writing this while re heating my main course. disappointing as the main restaurant is usually really good. lesson learnt.

We had a lovely meal tonight. The food was excellent and presented beautifully and the staff were very friendly. The only reason I didn’t give 5/5 was because we had to go to the bar during our meal for drinks but a drink was taken off the bill for this. There was also a drink we didn’t have on the bill but that was quickly taken off as they apologised for how busy they were. It was full and a great atmosphere we will definitely visit again! I’m glad we tried this despite the negative reviews, it’s a great place for authentic Italian food.

The food is excellent but the cannelloni has way too much spinach and it spoils it

ordered spicy chicken wings, tropicale and margarita pizzas, all absolutely delicious and hot!

Family birthday 🎂. Was put under the air-conditioning, and it was draughty, to say the least. The air con was switched on and off. The background music was loud enough for us to have to shout at each other. Otherwise, everything was great 👍.

A fantastic Italian restaurant. Will definitely be going back. Great food.

the food came and ever single meal was cold cause they had been crushed into a bag and all was open there was lasagne everywhere and it was very tasteless . the kids meal which was nuggets and chips was shocking chips over cooked and 3 nuggets .. but the lasanga was just a watery mess . I rare do reviews but at 40 pound plus this was appollin

Food had burst out of the packaging, it was cold. Child's chicken nuggets and chips, chips were burnt, Lasagne was more sauce then food, majorly unimpressed for £40!! Should have ordered from Francescos, always enjoyed the food there, my mistake 🤷‍♀️

My steak was way overcooked which is unacceptable. Also the mash was full of lumps and the onion rings I ordered the clue is in the name ring not bits thrown in a tin very very poor.

Went here for a large family celebration around my brothers 50th. What an amazing restaurant! The food is awesome but what really makes this place are the people...every single member of the staff team were lovely, nothing too much trouble and went out of their way to look after you...wish I lived nearer!

Fantastic food I had the Greek salad to start main meal mexicano tagliatelle followed by eat n mess. First time visiting and I will highly recommend to my friends and family. Staff were very friendly and the waitress was also polite and helpful. We came here Tuesday evening and the place seemed to be buzzing. Looking forward to my next visit. Don't read the negative reviews.

A great Greek night. Great atmosphere 👌

Went here for a family outing. Atmosphere good, waiting staff excellent. Food very good APART from a rip-off “special” starter of Calamari and Whitebait. £8.50 for four calamari rings and four whitebait!!! Unbelievable!

The best food you can get! Always order here for the best Italian food

Our first visit. From Leeds, working in the area. A first class restaurant. Try it!!!!

Lovely meal excellent service especially like Thursday evening when they have a magician on

absolutely beautiful food. Delivered on Time.

Can't believe that I haven't gone there before and been so close to it. Thank you

Food was delicious, there was an issue with delivery but restaurant fixed it professionally and politely and this happens extremely rarely as I have ordered here before. Food was worth it.

Loved it, its been ages since ive been here. Still has the same atmosphere, staff was friendly and helpful. The bill was also alot cheaper than was i was expecting.

Lovely family meal, the food was brilliant and the service was excellent. Highly recommend this restaurant.

Nice place to have a meal. Drinks you need to buy yourself at the bar, not with a meal.

Felt like we where being pushed out for the next customer and the pisa was so greasy i could not eat it swimming in fat will not visit again i will go to the take away on manchester road accrington the pisas are beautifull

Super friendly and welcoming staff, Wonderful food, so tasty and wonderfully prepared, totally worth every penny. The only thing we did not enjoy was the 2 tables next to us had these "ladies" and their kids all ruining the ambience by not knowing how to behave. Still, we'll surely come back again as it's really, really good food cooked to perfection.

Great service and lovely food, thank you!

Met by rude waiter, starter I have to say was very good however ordered a steak for main which was 90% fat, politely told waitor he said “it’s sirloin what do you expect ok I knock money off” angrily and walked away come back with a bill with £5 knocked off a £27 steak. Genuinely had a better steak in local Wetherspoons. Won’t be returning, sooner they sell up the better.

Food still not arrived not happy...food probably gonna be cold

Perfect service and excellent quality food, thank you will definitely be ordering from you again.

Excellent meal, service and atmosphere. Would recommend

Lovely place staff friendly and helpful customers made to feel really welcomed. The food was amazing, ate every mouthful. Highly recommend a visit to Monte cristo

I only ended up having the soup which I'm quite glad about. If my main would have been as disappointing, I wouldn't have been happy. It had a sour aftertaste and therefore didn't sit well with me. Friends seemed to enjoy their dinner, for me not impressd.

Awful experience the manager is a disgrace rushes you about rude to his own staff in front of people and they can't wait to get you out the door overcrowded tables not even clean anymore and make sure you check your bill for price were not the only ones to be overcharged so be aware

Very nice , if you were on early sitting you were asked to leave table so you felt pushed. So apart from wrong pre ordered meal it was OK

Great Italian restaurant, and the food weren't bad either!

Full vegan menu on offer. Risotto was great!

Was there for my inlaws 71st birthdays. Food was great but they clearly wanted to rush us to leave. Using an extremely loud stream cleaner as we were trying to celebrate our evening. Won't be going again.

Best Italian restaurant l have ever Been too ,staff and food fantastic

Food was excellent. Spinach and salmon penne was the best pasta dish I've eaten at a restaurant in years. Staff were friendly and chatty, food service was brilliant and quick. Will definitely be coming back

Love this place ❤ friendly staff good food decent prices what else could you want looking forward to my next visit.

Rude staff, think he was the manager, served cheese on a tomato pasta dish when a diary allergy was stated. Booked 4 weeks in advance for 7 adults, we added one child age 6 and what a problem this was. Allocated a very small table, which after a confrontation we was given a “add on” table. Very poor experience for a birthday treat for my granddaughter. Sent a starter back, very poor quality. Fire alarm went off every few minutes, need to stop burning food, eyes were streaming! Over charged for children’s ice cream. Over all very expensive. Never again!

Good food , good entertainers in the past. Tonight was same good quality. Price still fair despite all the inflation. Yes we recommend and will go again soon.

Very enjoyable, good food, good service and friendly staff.

The food was excellent and the service was brilliant.

Very dissatisfied and disappointed with our recent visit - pizzas were like the frozen ones from the supermarket and my mushrooms in garlic were bland - very poor

We are regular visitors here and have been for years. The food never disappoints, we will be back again soon!

Quality Food! Really Realllllly Good!

Food was lovely staff very attentive but we all felt very rushed no sooner had we finished our starters the main course arrived then we was asked to drink up in another area so they could clean up in our area.

Was very disappointed with my experience today as I was informed that all pasta and pizza on a Wednesday and Thursday was 50% off. However, none of the staff serving us explained that this was only valid when ordering a starter with your meal. Therefore, we didnt receive our half price pizza and pasta.

All of the staff there are incredible, it's a lovely little restaurant and hasn't changed one bit in the years I've been coming to them. I love the food and everyone I bring love the food too. If you haven't tried this restaurant yet, you need to.

The best food: starters, salads and main dishes, I was surprised by the summer terrace. Nice place to celebrate events! Will definitely come back again with family and friends! I 100 % recommend it! Felt welcome there!

Very disappointing! First of all me and my partner were seated awkwardly in the corner of a room with around a 25 people party, with constant screaming kids and random people stood around drinking like the place was a pub. As for the food, we requested a garlic bread to come out with our mains but was brought to the table before our starters, for my partners starter, the scallops were raw and inedible, the black pudding was soft and spongy, I had cheese stuffed mushrooms which were bland. For the mains my partner had a risotto and the chicken tasted like fishy soap, I had meatballs which fell to bits, was chewy and also had a taste of soap. From start to finish the evening was a shambles, would not recommend.

OMG I took my dad for his birthday it was fantastic. As soon as walk in the smell is divine. The service was excellent the food was out of this world and to top it off I lost £40.00 in the toilet and I rang to see if it was there and yes it was!! just amazing will defo be going back

Just moved to Baxenden and I love Italian I'm from Manchester and this is THE best Italian hands down the flavours the quality is off the scale 12/10 and its literally a minute away the staff are amazing and so polite cant wait to go to the restaurant!!!! Thank you guys lovely having youse next to me... amazing food! X

Great service and friendly staff.

Service quick and efficient, food very good

First ever visit, totally impressed by food, service, staff and atmosphere.

Bude was delicious 😋 I did think the portions were rather small.

Really good food excellent service. There were 19 of us looked after us all.

Lovely place to eat! The staff were really friendly and the food was delicious. Would definitely recommend.

We went for dinner tonight for the first time after driving by a hundred times and saying, we'll go there one day. We weren't disappointed. The restaurant was cosy and well decorated. The staff were all really pleasant and extremely accomodating. The service was prompt but with sufficient time between courses. The food was excellent. Not just Accrington good but good enough for Manchester city centre. We finished our meals and sat in the bar area for an hour before leaving with hand shakes and exchaging the kind of good byes that you might usually reserve for friends and family. We'll definitely be returning knowing that we'll be welcomed with friendly faces, excellent service and amazing food.

Great value, lovely staff and tasty food.

Absolutely loved it. Food was delicious 😋. Staff were lovely polite and good with kids. Definitely be going back on a regular basis. Just make sure you order a starter to be able to get half price pizza or pasta on days the offer is on. Eton mess was amazing.

Excellent food, fantastic staff. I have been many times very consistent, highly recommended.

Family meal 14 people, felt we were rushed a bit, plus some of the orders came incorrectly - small coke instead of large, cake without cream came with it...

fun and friendly environment amazing magician

Food was lovely waiters were attentive and the place was excellent.

Everything was great from the moment you walk in the door. Food is good value, service is spot on. Thanks

A great restaurant, friendly staff and nice atmosphere, great food too. Been a number of times and always spot on.

Delicious food and lovely staff

A nice friendly restaurant. Staff are attentive and welcoming. We had a bit of a wait for our prebooked table, but it was very busy. Will be returning soon

Went last night something has changed nobody seemed to speak very good english alway get same food bland didnt taste of anything wot a shame wont be going back.

Just got a takeaway pizza the cheese was burnt at the top

Top notch food. The spices blend seemlessly. BBQ chicken pizza and burgers are phenomenal. Definitely taste the difference to other places