Based on 897 opinions finded in 3 websites
Based on 897 opinions finded in 3 websites
Opinions
super hot. very quick. just ace
Garry . 2024-10-05
MORE AT Just Eat
Il mangiare buonissimo e tutto fresco ! Complimenti allo chef 🧑🍳 l’unico ristorante din Accrington che consiglierei un vero ristorante italiano ! Complimenti ancora !😍☺️
Andra . 2024-10-04
MORE AT Just Eat
What should have been a meal out to celebrate a friends birthday turned out to be an awful experience. Order was mixed up when we eventually got it. Spaghetti bolognaise was inedible. Pizzas was bland and doughy. Chips were literally thrown on the table. No one came to the table to ask if we wanted anything else to accompany the meal and no member of staff came to see if the meal was ok. Staff were rude and when I expressed my disappointment at the quality of food served and the service we had been given. One member of staff was very dismissive and sarcastic and rude and were not interested in my complaint. Their answer to our complaint was to take the cost of the Spaghetti dish off the bill. Not sure why the restaurant has gone so downhill. Terrible and very disappointing. Won't be going again.
Susan S . 2024-10-04
MORE AT TripAdvisor
I have been going here for many years but tonight 4 of us went for my birthday and I cannot say how bad the food and service was When we complained it got even worse with the staff member being really rude to us and making snide remarks which is very unprofessional I ordered spaghetti Bolognese and it was chucked down Infront of me with no offer of cheese or pepper ,other people had pizza that was dry and unpleasant We spoke to the manager who knocked the spaghetti off the bill but that isn't the point as it ruined our evening and we will never be returning again
Diane B . 2024-10-03
MORE AT TripAdvisor
Rude ignorant staff who argued back when we remarked on food. Wrong order taken and when arrived the boloneise was awful. We all tasted it and wasn't pleasant at all. Didn't ask if we needed parmesan or condiments. Forgot the chips and pretty much threw the bowl down on table. Ruined my friends birthday evening. Spoke to the manager and he took off the boloneise and apologised. Appreciated that. Still won't be going back as changed and not for the better.
karen w . 2024-10-03
MORE AT TripAdvisor
Ordered food over two hours wait , horrendous customer service and no update on whereabouts of the food , avoid ordering please
Natalia . 2024-09-25
MORE AT Just Eat
Went here on the off chance on a Saturday evening, we got a table and the food was really good. Good service and the salted caramel cheese cake was yummy.
David Horsfall . 2024-09-23
MORE AT Google
Delivery took over an hour but it is weekend, however the food was cold and the lasagne had hardly any flavour to it.
Sara . 2024-09-21
MORE AT Just Eat
Beautiful fresh food,great service 👌 amazing cocktails 🍸
Rianna Wisheart . 2024-09-17
MORE AT Google
Rang to make sure 10 minutes early was OK, the food was piping hot and delicious. Would definitely order again. 👍🏻
Anthony . 2024-09-07
MORE AT Just Eat
Really loved the food and the service, thank you very much! We will definitely be ordering from you again.
Helen . 2024-08-25
MORE AT Just Eat
Il mangiare buonissimo 🤤 tutto fresco adoro 😻!
Andra . 2024-08-22
MORE AT Just Eat
Melon and prosciutto, simple, tasty dish - yes? No! In over 40 years of eating Italian food, travelling around Italy eating Italian food have I ever had strawberry syrup drizzled all over it! Seriously, what? The specials dish of grilled tuna steak and scallops with roasted vegetables, well the tuna was fried and very over cooked and placed on a huge pile of mashed potato, veg were boiled not roasted. Strawberry cheesecake, still searching for the strawberries! Just strawberry syrup slopped on top. No doubt many people enjoy this restaurant but have probably never had true Italian food. I, nor my friend’s, would recommend this restaurant. Just so glad our Italian friends visiting from Italy decided not to join us. Oh, and by the way, beware, I personally observed one of the female staff dashing straight out of a toilet cubicle without washing her hands. If one does it, do they all?
TravellingSoulies . 2024-08-22
MORE AT TripAdvisor
Had pate to start. Had some ‘jam’ under with slices pate on top. Wasn’t stated on menu as I like plain pate The pizza base wasn’t hand made and had no flavour the pizza bland Sat under cold air conditioner unit Double expresso coffee didn’t taste like it Went to ladies loo and girl behind bar came out her toilet and didn’t wash her hands
lindafootdoc . 2024-08-18
MORE AT TripAdvisor
Very welcoming and accommodated a change in party size without fuss. Service was friendly and efficient. Apart from slightly anaemic garlic bread, the food was delicious.
Chris Jones . 2024-08-08
MORE AT Google
Always enjoy the food and drink. Never had a bad experience.
Mark Entwistle . 2024-08-06
MORE AT Google
chicken wings and pizzas were incredible, as always!!
Fern . 2024-08-04
MORE AT Just Eat
It's been a while since we were last here but we booked for a family dinner as a last catch up before our grandchild is born. Unfortunately we were a little late due to unforseen issues. The food was mainly great. I had the breaded mushrooms and the Tagliatelle with mushrooms, spinach and courgettes and it didn't disappoint. Hubby had the meat feast pizza and unfortunately was not impressed. The other 4 guests all enjoyed their meals. The only issue I had was the staff were very curt with us which is not usually the case.
LoveTravel793736 . 2024-07-30
MORE AT TripAdvisor
When arrived the rude waiter came and took our order. We had minestrone soup starte which consisted of frozen veg in stock with very little spaghetti in it. Mains arrived, my husband had ordered fillet of steak with peppercorn sauce. When he tried it, the steak was off and you could smell it was off too. The rude waiter again came up and once he had been to the kitchen can up and said well the steaks are fresh today. No apology and just rude, we asked for it to be replaced for something else which was delt with quickly for us then to get the bill and still be charge for it. Again no apology or anything. I'm absolutely gutted as this use to be one of our go to places to ear but unfortunately not anymore.......
Vanessa Jones . 2024-07-21
MORE AT Google
It was just ok. Food not exactly as described on the menu. Tagliatelle Monte Cristo was supposed to be in a garlic, onions and basil tomato sauce. It came in a cream like thermidor type sauce, not sure pointing this out to the waiter would have done much good. Hey ho, wasn’t all bad, ok starter and my wife’s main (cannelloni) was tasty. Very reasonably priced.
M . 2024-07-13
MORE AT Google
Ordered deepfried brie with Cranberry sauce, but they forgot the Cranberry, ordered chips and they didn't deliver them. writing this while re heating my main course. disappointing as the main restaurant is usually really good. lesson learnt.
Dawn . 2024-07-07
MORE AT Just Eat
We had a lovely meal tonight. The food was excellent and presented beautifully and the staff were very friendly. The only reason I didn’t give 5/5 was because we had to go to the bar during our meal for drinks but a drink was taken off the bill for this. There was also a drink we didn’t have on the bill but that was quickly taken off as they apologised for how busy they were. It was full and a great atmosphere we will definitely visit again! I’m glad we tried this despite the negative reviews, it’s a great place for authentic Italian food.
Elle . 2024-06-29
MORE AT TripAdvisor
The food is excellent but the cannelloni has way too much spinach and it spoils it
Tina . 2024-06-28
MORE AT Just Eat
ordered spicy chicken wings, tropicale and margarita pizzas, all absolutely delicious and hot!
Fern . 2024-06-08
MORE AT Just Eat
Family birthday 🎂. Was put under the air-conditioning, and it was draughty, to say the least. The air con was switched on and off. The background music was loud enough for us to have to shout at each other. Otherwise, everything was great 👍.
Terry Baron . 2024-06-06
MORE AT Google
A fantastic Italian restaurant. Will definitely be going back. Great food.
Dawn Brown . 2024-05-27
MORE AT Google
Food had burst out of the packaging, it was cold. Child's chicken nuggets and chips, chips were burnt, Lasagne was more sauce then food, majorly unimpressed for £40!! Should have ordered from Francescos, always enjoyed the food there, my mistake 🤷♀️
Emma McFaul . 2024-05-26
MORE AT Google
the food came and ever single meal was cold cause they had been crushed into a bag and all was open there was lasagne everywhere and it was very tasteless . the kids meal which was nuggets and chips was shocking chips over cooked and 3 nuggets .. but the lasanga was just a watery mess . I rare do reviews but at 40 pound plus this was appollin
Michael . 2024-05-26
MORE AT Just Eat
My steak was way overcooked which is unacceptable. Also the mash was full of lumps and the onion rings I ordered the clue is in the name ring not bits thrown in a tin very very poor.
Adrian . 2024-05-21
MORE AT Just Eat
Went here for a large family celebration around my brothers 50th. What an amazing restaurant! The food is awesome but what really makes this place are the people...every single member of the staff team were lovely, nothing too much trouble and went out of their way to look after you...wish I lived nearer!
Claire Watson . 2024-05-19
MORE AT Google
A great Greek night. Great atmosphere 👌
Julie Kay . 2024-05-14
MORE AT Google
Fantastic food I had the Greek salad to start main meal mexicano tagliatelle followed by eat n mess. First time visiting and I will highly recommend to my friends and family. Staff were very friendly and the waitress was also polite and helpful. We came here Tuesday evening and the place seemed to be buzzing. Looking forward to my next visit. Don't read the negative reviews.
tom l . 2024-05-14
MORE AT TripAdvisor
Went here for a family outing. Atmosphere good, waiting staff excellent. Food very good APART from a rip-off “special” starter of Calamari and Whitebait. £8.50 for four calamari rings and four whitebait!!! Unbelievable!
DaveRich7 . 2024-05-04
MORE AT TripAdvisor
The best food you can get! Always order here for the best Italian food
Jennifer . 2024-05-02
MORE AT Just Eat
Our first visit. From Leeds, working in the area. A first class restaurant. Try it!!!!
Neil Ogilvie . 2024-05-02
MORE AT Google
Lovely meal excellent service especially like Thursday evening when they have a magician on
Susan Ainsworth . 2024-04-30
MORE AT Google
absolutely beautiful food. Delivered on Time.
Valda . 2024-04-25
MORE AT Just Eat
Can't believe that I haven't gone there before and been so close to it. Thank you
Vitor Lopes . 2024-04-20
MORE AT Google
Food was delicious, there was an issue with delivery but restaurant fixed it professionally and politely and this happens extremely rarely as I have ordered here before. Food was worth it.
Catherine . 2024-04-10
MORE AT Just Eat
Loved it, its been ages since ive been here. Still has the same atmosphere, staff was friendly and helpful. The bill was also alot cheaper than was i was expecting.
James Barnes . 2024-04-09
MORE AT Google
Lovely family meal, the food was brilliant and the service was excellent. Highly recommend this restaurant.
April Hartley . 2024-04-03
MORE AT Google
Nice place to have a meal. Drinks you need to buy yourself at the bar, not with a meal.
Dorota Przybyl . 2024-03-31
MORE AT Google
Felt like we where being pushed out for the next customer and the pisa was so greasy i could not eat it swimming in fat will not visit again i will go to the take away on manchester road accrington the pisas are beautifull
Rita Rotheram . 2024-03-27
MORE AT Google
Super friendly and welcoming staff, Wonderful food, so tasty and wonderfully prepared, totally worth every penny. The only thing we did not enjoy was the 2 tables next to us had these "ladies" and their kids all ruining the ambience by not knowing how to behave. Still, we'll surely come back again as it's really, really good food cooked to perfection.
Isabel Martins Pelicio . 2024-03-23
MORE AT Google
Great service and lovely food, thank you!
Simone . 2024-03-16
MORE AT Just Eat
Met by rude waiter, starter I have to say was very good however ordered a steak for main which was 90% fat, politely told waitor he said “it’s sirloin what do you expect ok I knock money off” angrily and walked away come back with a bill with £5 knocked off a £27 steak. Genuinely had a better steak in local Wetherspoons. Won’t be returning, sooner they sell up the better.
CCS EAST LANCS . 2024-03-12
MORE AT Google
Food still not arrived not happy...food probably gonna be cold
Damian . 2024-02-29
MORE AT Just Eat
Perfect service and excellent quality food, thank you will definitely be ordering from you again.
Helen . 2024-02-29
MORE AT Just Eat
Excellent meal, service and atmosphere. Would recommend
Wendy Rogers . 2024-02-20
MORE AT Google
Lovely place staff friendly and helpful customers made to feel really welcomed. The food was amazing, ate every mouthful. Highly recommend a visit to Monte cristo
simon goodwin . 2024-02-14
MORE AT Google
I only ended up having the soup which I'm quite glad about. If my main would have been as disappointing, I wouldn't have been happy. It had a sour aftertaste and therefore didn't sit well with me. Friends seemed to enjoy their dinner, for me not impressd.
MancBlackCat . 2024-01-25
MORE AT TripAdvisor
Awful experience the manager is a disgrace rushes you about rude to his own staff in front of people and they can't wait to get you out the door overcrowded tables not even clean anymore and make sure you check your bill for price were not the only ones to be overcharged so be aware
Tony B . 2024-01-21
MORE AT TripAdvisor
Very nice , if you were on early sitting you were asked to leave table so you felt pushed. So apart from wrong pre ordered meal it was OK
Bryn Hart . 2024-01-01
MORE AT Google
Great Italian restaurant, and the food weren't bad either!
Steve Finch . 2023-12-15
MORE AT Google
Full vegan menu on offer. Risotto was great!
Vicki Harrison . 2023-12-10
MORE AT Google
Was there for my inlaws 71st birthdays. Food was great but they clearly wanted to rush us to leave. Using an extremely loud stream cleaner as we were trying to celebrate our evening. Won't be going again.
Natalie Paul-Haworth . 2023-12-07
MORE AT Google
Best Italian restaurant l have ever Been too ,staff and food fantastic
Brian Mason . 2023-11-28
MORE AT Google
Food was excellent. Spinach and salmon penne was the best pasta dish I've eaten at a restaurant in years. Staff were friendly and chatty, food service was brilliant and quick. Will definitely be coming back
Mandy Jeffrey . 2023-11-18
MORE AT Google
Love this place ❤ friendly staff good food decent prices what else could you want looking forward to my next visit.
rosemary altimas . 2023-10-31
MORE AT Google
Rude staff, think he was the manager, served cheese on a tomato pasta dish when a diary allergy was stated. Booked 4 weeks in advance for 7 adults, we added one child age 6 and what a problem this was. Allocated a very small table, which after a confrontation we was given a “add on” table. Very poor experience for a birthday treat for my granddaughter. Sent a starter back, very poor quality. Fire alarm went off every few minutes, need to stop burning food, eyes were streaming! Over charged for children’s ice cream. Over all very expensive. Never again!
Shelly Whelan . 2023-10-12
MORE AT Google
Good food , good entertainers in the past. Tonight was same good quality. Price still fair despite all the inflation. Yes we recommend and will go again soon.
Ashley Cook . 2023-10-11
MORE AT Google
Very enjoyable, good food, good service and friendly staff.
Christine Grey . 2023-09-13
MORE AT Google
The food was excellent and the service was brilliant.
Carole Laraway . 2023-09-06
MORE AT Google
Very dissatisfied and disappointed with our recent visit - pizzas were like the frozen ones from the supermarket and my mushrooms in garlic were bland - very poor
Louise Thomas . 2023-09-04
MORE AT Google
We are regular visitors here and have been for years. The food never disappoints, we will be back again soon!
Leanne Julie Barber . 2023-08-26
MORE AT Google
Quality Food! Really Realllllly Good!
Deady 2012 . 2023-08-26
MORE AT Google
Was very disappointed with my experience today as I was informed that all pasta and pizza on a Wednesday and Thursday was 50% off. However, none of the staff serving us explained that this was only valid when ordering a starter with your meal. Therefore, we didnt receive our half price pizza and pasta.
Katie Clayton . 2023-08-23
MORE AT Google
Food was lovely staff very attentive but we all felt very rushed no sooner had we finished our starters the main course arrived then we was asked to drink up in another area so they could clean up in our area.
Rachel Bennett . 2023-08-23
MORE AT Google
All of the staff there are incredible, it's a lovely little restaurant and hasn't changed one bit in the years I've been coming to them. I love the food and everyone I bring love the food too. If you haven't tried this restaurant yet, you need to.
Lauren Berry . 2023-08-14
MORE AT Google
The best food: starters, salads and main dishes, I was surprised by the summer terrace. Nice place to celebrate events! Will definitely come back again with family and friends! I 100 % recommend it! Felt welcome there!
julija julija . 2023-08-09
MORE AT Google
Very disappointing! First of all me and my partner were seated awkwardly in the corner of a room with around a 25 people party, with constant screaming kids and random people stood around drinking like the place was a pub. As for the food, we requested a garlic bread to come out with our mains but was brought to the table before our starters, for my partners starter, the scallops were raw and inedible, the black pudding was soft and spongy, I had cheese stuffed mushrooms which were bland. For the mains my partner had a risotto and the chicken tasted like fishy soap, I had meatballs which fell to bits, was chewy and also had a taste of soap. From start to finish the evening was a shambles, would not recommend.
Cammy Wright . 2023-08-05
MORE AT Google
OMG I took my dad for his birthday it was fantastic. As soon as walk in the smell is divine. The service was excellent the food was out of this world and to top it off I lost £40.00 in the toilet and I rang to see if it was there and yes it was!! just amazing will defo be going back
Alan Price . 2023-08-04
MORE AT Google
Just moved to Baxenden and I love Italian I'm from Manchester and this is THE best Italian hands down the flavours the quality is off the scale 12/10 and its literally a minute away the staff are amazing and so polite cant wait to go to the restaurant!!!! Thank you guys lovely having youse next to me... amazing food! X
Adam . 2023-07-21
MORE AT Google
Great service and friendly staff.
Andrew Taylor . 2023-07-07
MORE AT Google
Service quick and efficient, food very good
Adrian Bell . 2023-06-15
MORE AT Google
First ever visit, totally impressed by food, service, staff and atmosphere.
Janet Howard . 2023-06-01
MORE AT Google
Bude was delicious 😋 I did think the portions were rather small.
andrew shepherd . 2023-05-31
MORE AT Google
Really good food excellent service. There were 19 of us looked after us all.
Ann Dean . 2023-05-23
MORE AT Google
Lovely place to eat! The staff were really friendly and the food was delicious. Would definitely recommend.
Hollie Ridler . 2023-05-10
MORE AT Google
We went for dinner tonight for the first time after driving by a hundred times and saying, we'll go there one day. We weren't disappointed. The restaurant was cosy and well decorated. The staff were all really pleasant and extremely accomodating. The service was prompt but with sufficient time between courses. The food was excellent. Not just Accrington good but good enough for Manchester city centre. We finished our meals and sat in the bar area for an hour before leaving with hand shakes and exchaging the kind of good byes that you might usually reserve for friends and family. We'll definitely be returning knowing that we'll be welcomed with friendly faces, excellent service and amazing food.
Paul Shepley . 2023-05-06
MORE AT Google
Great value, lovely staff and tasty food.
Ally Hill . 2023-05-04
MORE AT Google
Absolutely loved it. Food was delicious 😋. Staff were lovely polite and good with kids. Definitely be going back on a regular basis. Just make sure you order a starter to be able to get half price pizza or pasta on days the offer is on. Eton mess was amazing.
Sandra Lorente . 2023-04-17
MORE AT Google
Excellent food, fantastic staff. I have been many times very consistent, highly recommended.
paul bretherton . 2023-04-15
MORE AT Google
Family meal 14 people, felt we were rushed a bit, plus some of the orders came incorrectly - small coke instead of large, cake without cream came with it...
Jacky Watson . 2023-03-12
MORE AT Google
fun and friendly environment amazing magician
Daniel Bell . 2023-03-08
MORE AT Google
Food was lovely waiters were attentive and the place was excellent.
leebarry rothwell . 2023-03-03
MORE AT Google
Everything was great from the moment you walk in the door. Food is good value, service is spot on. Thanks
Billy Stewart . 2023-03-03
MORE AT Google
Delicious food and lovely staff
tracy smethurst . 2023-02-28
MORE AT Google
A great restaurant, friendly staff and nice atmosphere, great food too. Been a number of times and always spot on.
vincent Giordano . 2023-02-28
MORE AT Google
A nice friendly restaurant. Staff are attentive and welcoming. We had a bit of a wait for our prebooked table, but it was very busy. Will be returning soon
Anthony Greenwood . 2023-02-05
MORE AT Google
Went last night something has changed nobody seemed to speak very good english alway get same food bland didnt taste of anything wot a shame wont be going back.
Mark Ewing . 2023-01-29
MORE AT Google
Just got a takeaway pizza the cheese was burnt at the top
Joanne Duggan . 2023-01-21
MORE AT Google
Top notch food. The spices blend seemlessly. BBQ chicken pizza and burgers are phenomenal. Definitely taste the difference to other places
Jason D . 2023-01-01
MORE AT Google
Food great as always Members of staff friendly and professional Sorting a taxi out on a snowy day with an England quarter final Stunning ! Ps the food was fantastic !!!
Mark Phoenix . 2022-12-10
MORE AT Google
Great Italian, the food is always perfect and fast delivery.
Thomas Croasdale . 2022-12-05
MORE AT Google
Great service and lovely staff.
Janet Entwistle . 2022-12-04
MORE AT Google
Gorgeous garlic bread but gutted that there were only 4 meatballs in the main dish Penne Polpette!!!
Marisa OConnor . 2022-11-29
MORE AT Google
lovely birthday party, been a long while since ive been but much improved very nice.
Sydney Larson . 2022-11-16
MORE AT Google
Used to love this place, hadn't been for a while and didn't think it was as good but will definitely try again
Sue Donlon . 2022-11-12
MORE AT Google
The food is always really good. My go to for calzone over any other italian. Great atmosphere and the nights they put on are always good such as impersonators etc. Better booking on a weekend as it can get busy. Prices are really reasonable too. I have been at least 10 times and never been disappointed.
Nicki Lynch . 2022-11-08
MORE AT Google
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704 Opinions
We absolutely couldn’t recommend Francos enough! We have been at least twice a month for the past three years and we have never had a bad meal! Everything is made fresh so you can add or remove any ingredients from almost any dish. The whole staff are all absolutely fantastic and couldn’t be more accommodating! The atmosphere is beautifully cozy and welcoming, the perfect amount of intimate without feeling crowded. Brilliant for absolutely any occasion, date night, birthday meal, get together, Francos is the most perfect place. Although having been open for 35 years it speaks for itself🤍
164 Opinions
Used to be a great takeaway however, I ordered the bolognese and it was 60% carrot, 30% sauce and 10% 'meat'. When I rang to ask about the changes, the guy was quite rude and said "it's always been like that"...believe me, if it had, I'd never have ordered again. Gone down hill. Absolute cheap and rubbish food.