Molly's Ice Cream and Desserts in Wirral

Great service, lovely food, quick delivery and even a call to confirm my order.

Order 15 mini dogunts only received 8 yet they refused to refund the difference, plenty of better options in the area, but by far the worst in customer service in the area.

Avoid half of the order missing.

Honestly if I could I would give this place a zero rating! Spent £60 on an order, £20 of it was missing. Tried to call ten times to let them know of their mistake to no answer. I then had to drive down to Molly's to find two young girls sat on a seat with their feet up. Told them of the mistake and how I wanted a refund. She then tried to persuade me not to do that as she has to ring some other company that handles the payments which could take time! I wasn't given a delivery fee refunded or so much as an apology either. Arguably the worst service I've ever received. Desserts were nice, but the food was cold and soggy. Much better desserts places up the road. Won't be going back.

Food is shit and expensive i had pain in my stomach for hours i don’t recommend it at all

Milkshakes are always lovely but this time not as good as it wasn’t blended properly & the strawberry slush tasted like absolutely nothing :( quite annoying when you spend £20 on drinks an they’re not great

Didn’t turn up and waited for 1 and a half

the cold things are cold and the hot things are hot what more could you want 5 stars!!

Tasted fine but I literally choked on abit of kinder bueno plastic rapper in the milkshake.

Haven’t received tried to call ans ohone not working

I love this place but sadly the brownies were dry and I couldn’t eat them and the cookie dough was so oily ☹️

We love coming here for a family treat. Best cookie dough, lovely sundaes, hot food is delicious too. Wonderful friendly service. We don’t go anywhere else. There’s limited parking but we walk, so it’s not a problem. There’s a small seating area inside with one table, enough for one family. The decor inside is beautiful too.

brownies are stale in the gelato taste like fish and plastic disgusting

Doughnuts warm on delivery and so good

Me and my friends love this place, always hot food. desserts/milkshakes are lovely. Your chicken nuggets are so good! If there's ever an out of stock item or a mistake Molly will always sort it out

Ordered milkshakes over an hour and came with no straws would expect if you order milkshakes you would get straws with it very unprofessional

Says delivered but it hasn't been cant get in touch with shop as phone number doesn't work

beautiful desserts every time 🙏😍

better than expected will definitely order again! 👍

Not a lot of seating, but tasty and a huge menu to choose from! Will definitely be back.

Amazing food and quick delivery, very pleased.

the wait of the delivery was really poor ordered it at 9:45 and it said it was coming at 11:15

Amazing as always 💗 our go to place for desserts! Molly & her team are always so friendly, we ordered a kinder doughnut which they had ran out of so they rang us to ask what we’d like instead so we went for the brownie! The milkybar whippy tray was ugh 10/10 🍦 if you guys could start doing milkybar cheesecakes that would be 10/10 also 🤣😋💗🤍

Had a phone call to say they'd ran out of what we wanted and what we'd like to change it too.. Very friendly on the phone, easily sorted & friendly delivery driver!! Our fave place for desserts, always fab 👌🏼👌🏼

Phenomenal whippy trays best we have had😍😍😍😍😍!!!

Tasty dessert and helpful I had to change from collection to delivery and I contacted the shop without hesitation they happily sorted this

Been here 3 times just purely for Coca Cola frozen slushies. All 3 times they haven’t been on. Only reason I’m giving it 2 stars instead of 1 is because I haven’t actually bought or tried anything from here. Wasted a lot of money on fuel and also wasted a lot of time on this wild goose chase. Also for those wondering I gave about 2 to 3 weeks between each visit to make sure it was up and running. Doesn’t help that their phone number listed on google is always inactive

Absolutely UNREAL food was ready quickly and tasted stunning, the doughnut was to die for, will be ordering again

Ordered a portion of churros and a drink - waited over an hour for the app to say it had been delivered and nothing ever arrived. Tried calling the restaurant but the number was invalid 👎

Really helpful staff and tasty treats

You nail it every time! The food and deserts were delicious. Thanks.

Whippy sundaes were absolutely gorgeous and the cookie dough was perfect,only the best !xx

Very friendly staff, great menu, fantastic chips for a very low price and the milkshakes come in any flavour you want

I had to have a different slush and that was fine. I drank it within 5 minutes it was so nice, refreshing and fizzy 🥰 the churros were gorgeous, will definitely order again 👍

Deserts were amazing! Defo will be ordering again!

Absolutely food and ice cream were amazing, staff and Molly were lovely people 🥰 you are number one in everything in all the UK tbh🫶🏻

Omg! First time ordering from mollys and I do not regret it. I got red salt curly fries(chips) , salt and pepper chicken 7 pieces and a lotus biscoff cookie dough ... I absolutely loved every single bite, so full off flavour! plus the garlic mayonnaise, is the best garlic mayonnaise in the north west (and it's hard to find nice garlic mayo in the north west) decent price too xx

Absolutely unreal, every single time. Best dessert shop on the Wirral by far! Thanks so much again xxx

Very kind and helpful will happily order again :)

GUILTY HEAVENLY PLEASURE First time customer.., Very impressive. I annoyingly ordered late.. My order came fast and the churros were piping hot! Milkshakes were another level and massive. I will be ordering again… and again.. Thank you

Food was absolutely delicious, the mini pancakes, milkshakes, sundaes, salted caramel churros, curled fries with red salt are to die for, salt and pepper chicken wrap is great too!! Can’t beat going back to your childhood with some school cake!! Dogs loved their little treat of vanilla ice cream too!! Staff were so helpful, they ring if they need to change something on your order, staff so kind and friendly!! Definitely be going here again, if you know what’s good for you, you know this place is!!

Salt and pepper chicken was the finest I’ve ever had,sundae’s lovely too,definitely recommend.

Very unhealthy my son had a long blond hair in his icecream. Please stay safe

The milkshakes are to die for there is so much on the menu i want to try definitely recommend this a a cheat day place

Made a order on uber eats for my sister that lives in liverpool and asked them to write A birthday message for me on the bag and they did that for me !! so cute🥺

Beautiful shop, very clean and lovely girls working there.

Very friendly and pretty girls🍦 My nephew & I enjoying our ice cream in the car, parking on the side street, Free parking after 6:30pm 🚗 Will sit in next time 👍

Best salt an pepper chicken I've had, and I'm no div lad

Fantastic shakes they're so unique and tasty and the cookie dough is amazing can't recommend it enough!

The shakes are so so good honestly I can't discribe it and the cookie dough it so nice honestly 10 out of 10 recommend this place the custama service was lovely thank you so much for the amazing foot and drink. 🍫🍨🥛😍

Absolutely delicious food !!! Lovely service 🙂