Based on 335 opinions finded in 1 websites
Based on 335 opinions finded in 1 websites
Opinions
This place deserves a good rating, as the service and food is excellent . One of the best Chinese restaurants, outside of Hong Kong, that I've been to. The Dim sum and dumplings amazing, the sizzling beef perfect and even the vegetable chow mein had a magnificent flavour. Highly recommended.
Hugh . 2024-08-25
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Avoid avoid avoid. Complained when we wanted to split the bill! Brought 1 plate at a time. Ordered curry to go with my chow mein and chow mein was cold before I got the curry, same with other family members. Staff very unhelpful
Roxanne S . 2024-08-24
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The server deepa was very nice and knew a lot about the food gave us brief descriptions of the food we ordered also very efficient and polite also very friendly. The food was good not excellent as a bit dry but the taste was good we use to go there often then stopped due to the service and quality of food but today we were impressed as all changed so will definitely go back there.
Pauline Albert . 2024-06-08
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Lovely meal, service has improved 100%. We stopped visiting this restaurant as the servixe was absolutely shocking, however, the change of team has made such a difference, the service has improved 100%. Food is great, it's a little pricy, but then, so is everything these days. You get what you pay for ... Its worth a visit !
Amanda C . 2024-04-20
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It is the second time we order dinner online and we are asked to be called for collection in 40min and when they call us, they asked again to wait another 40 min. We were at the restaurant for dinner in January and had to wait almost 1 hour from the starters to the mains. Disappointing.
Marta L . 2024-03-16
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Can't put a worse review. They don't have minus stars. Got a take out for 4 of us. The beef in black bean sauce was slime in red gravy. The dumplings were half cooked at best. The prawn crackers were 100% old. The spare ribs in bbq sauce had never met, interacted or had any encounter with bbq sauce in their lives. Drier than a lizards belly. The sweet and sour sauce for the chicken balls was so minimal an ant could have had a half full bath in it and watered down so much it was like off tasting orange squash. Dunno re the rice and the noodles as we were so disappointed we didn't really get to those. Finally the lady I called to complain to then challenged me on the phone and said she's only heard from me and I had to get my mates to also CONFIRM that what I had said re the food was true. Which I'm sure she regretted as my friend works in hospitality and catering so that was a poor move. Also as I type this my call back that was promised had not occurred. Do yourself a favour, have some beans on toast and save yourself the ordeal. Oh and we paid over £60 for this joyous adventure into oriental cuisine. Absolutely pathetic.
HubbyBubblyMan . 2024-03-05
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Very good service, the food is great and has very polite staff. It is on the pricier side though, but it's still fantastic. I had the wonton soup and seafood noodles here, and they are wonderful! Lovely place for friends and family too!
Hannah R . 2024-03-04
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The food is the worst I have ever had. I ordered squid with garlic, it was dry and couldn't taste any garlic. Ordered lamb with ginger. I asked them why they had sent me a different dish, it wasn't lamb at all. The waitress who was very polite took it back to chef and he denied it. My partner tried it. I've never tasted a meat like it and ,I'm an ex chef. I wish I taken what I had to the council.to check. Worst meal ever. AVOID, AVOID, AVOID. I will say only nice thing was the music they played and the polite staff.
Terri W . 2024-02-23
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Very overpriced for what you get. The service is also very bad. Went there with friends for the all you can eat but they purposely bring out the food a dish at a time and make the excuse that it’s very busy, but they’re happy for you to order more drinks. When questioned why it was taking forty minutes for the noodles to come out, the answer was ‘it takes a long time to cook, maybe have some more drinks.’ It wasn’t until we refused to order more drinks till the food came out, that miraculously the dishes started all coming out at the same time. Will never come back here again.
77Whitey . 2023-11-21
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I ordered a takeaway from the website. I was advised it would take 45 minutes. I rang after 1 hour and asked where my food was to be told it would be another 30 mins. they had issues with the driver not returning from another delivery. My food was finally delivered 1 hr 45 minutes after I ordered it. I was given a 10% discount on a £76 order. the food was very average and both my husband and I have stomach aches today. Please do not order from this restaurant.
mandycT5980FT . 2023-08-21
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Avoid!! After the waiter and waitress not speaking a single word of English and mucking up our order, bringing us the wrong dish! Half of our order was not edible. Chicken was barely cooked and my partner had what can only be described as a lump of gunk on her plate, that apparently was a Chinese mushroom! The duck spring rolls were tasteless and dry. The whole place was over priced and when the “manager” came and asked if everything was ok - we expressed how we were unable to eat most of one dish and the two sides we had were rock hard and tasteless…. She simply said she’d mention this to the kitchen and walked off the. Decided to have jokes and laughs with the table behind us. When the bill came we waited over 5 mins and still no one came back with a card machine so we decided to go to the counter which we then had to wait another 5 mins for the manager who apparently is the only one allowed to use the machine. Awful food and awful service!!!!
Martin E . 2023-05-10
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Excellent quality and quantity of the food dishes, good service and thoroughly recommended. Will certainly go again.
Simon M . 2023-04-01
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What can I say apart from avoid at all costs. Arrived around 7:30pm for a table for two. As we where shown to our table I could not help notice a member of staff asleep at a table next to the lobsters. May be he was a security guard for them. Ordered drinks, my Diet Coke with ice was warm so not a great start. Reviewed the menu and ordered the following. Starter Chicken satay Prawn toast Main Beef and peppers in black bean sauce Chicken chow mien Sweet and sour chicken I would of normally ordered a lot more but given the prices I stopped at that. Food arrived not in any order of starter and mains, chicken satay was more like rubber satay and was tasteless. Prawn toast was ok. Mains arrived and when ordering I asked if they could spice up the beef fish with extra chilli, was advised they could not do that as it’s already portioned up. I could see why as it was clearly out of a bag not fresh. Over all the other dishes where tasteless with no real flavour, tasted a bit like the food you get from a supermarket that you microwave, saying that I’ve had better from a supermarket. After the shocking meal had a coffee each and asked for the bill. £95 for the meal for two people with drinks. Plus they added on a service charge. Woken up today feeling like utter rubbish, clearly a MSG overload. Ovoid this place at all costs. How anyone can own this place and serve food and offer poor service is beyond me.
Ben W . 2023-01-14
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Have just received our Takeaway. It was cold, really small portions and the crispy duck was burnt! Not we are use to from our favourite Takeaway. We will now consider finding a different Takeaway in future.
jade h . 2022-10-28
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I stopped here when craving Chinese food while staying in Crawley before flying from Gatwick, I used to live near Crawley and wish I still did! The beef satay is the best ivevever had and the pork fried rice, both were divine. Furthermore I turned up here quire late and they still served me and were so friendly, I had just tried Wagamamas who turned me away an hour before closing so they "could close the kitchen", but im glad they did and I won't ever go in a Wagamamas again. I would say this is the best Chinese food I've had.
JayMarie77 . 2022-09-21
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Work night out and 6 of us came last Thursday. Ordered from the all you can eat menu £23.50 Stand out dishes were the squid, prawn delights, chicken curry and the belly pork
Markh1205 . 2022-08-06
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I have eaten here on numerous occasions and it’s been great. This was the first time back since the pandemic and it was awful. Firstly, food was and is great, but the service was mainly horrendous, sadly by 2 out of the 4! We ate majority of the food, yet were being forced to pay a sue charge. We left a bit of rice, but of crispy beef and just onions out of one of the main dishes. There wasn’t even half a meal left. They were so rude about it. A manager I think came over and just snatched our plates and returned with the bill. Up to this point I was saying we should definitely come back, however left with a very sour taste, no tip and definitely not returning. Thanks to the two lady’s who were lovely. You should leave and work in a business who values customers. You will do well there.
Maps62529879943 . 2022-06-18
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My girlfriend & I went here on a 1st date where we drank a bottle of Prosecco & had a meal for 2 off the set menu list rather than ordering individual items as I would normally do. The service was good, the food was fine. Would we return? Yup.
I6750ERpaulb . 2022-06-12
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Originally we were headed for the Thai place next however it had to close early due to an emergency which caused us to try this place. On entering we were not greeted, once we were, it was clear half of the staff didn't want to...
80julesd . 2022-03-25
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Sunday 27th February and we visited this restaurant for dinner. We were greeted at the door, our temperature taken, then we were shown to our table and given the menus. To start with we ordered two Tiger Beers (small bottles £4 each. We then ordered...
David D . 2022-03-01
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Booked a table to celebrate a family members birthday and right from the start it was an absolute disaster. The tables they put together for us was awfully planned as no one had any space. After arriving, it took half hour for drinks order to...
MrsJK92 . 2022-02-27
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We order food just after 7pm. It’s still not here at 10pm. We have called the restaurant over 20 times and it’s engaged every time. No communication at all. The app is now saying it’s delivered which is a total tie. awful service. Have had...
aleishia6 . 2021-12-31
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I have visited twice now, both times were excellent. I always go for the 'all you can eat' menu. I love that it's not a buffet and is table service instead, as its much more hygienic this way. The service is brilliant, it's as if...
Frankleo D . 2021-12-12
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We have always eaten here when we were flying from Gatwick the next day. This time we went to Crawley just to eat here. They have now returned to either an a la carte menu, or an all you can eat menu. We chose from...
Mont1e . 2021-11-04
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Had to look around for a Chinese restaurant - wifes birthday favourite. Found this place abd it was fantastic! Service was great - food was better! Would recommend any time. Also, as a bonus, it even had a bit of life on a Tuesday night.
Douglas H . 2021-09-28
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Had takeaway from here. The meat was very poor quality, very fatty with and chewy. Food didn’t seem to be very fresh and hardly any veg in with the dishes. Food took over an hour and whilst we were happy to wait, it was a...
Chrissie L . 2021-07-27
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This was probably up there with one of the worst takeaways I have ever had in my life. The food tasted like it was the day befores left overs. It was soggy and just eat was an hour late. The crispy beef was not even...
F9012NEronniec . 2021-06-21
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As we were served drinks we had a bottle of water spilt over the table and was made to feel it was our fault, the staff begrudgingly changed the table cloth. Was told the all you can eat menu had gone and they had introduced...
Jabba67 . 2021-06-09
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We visited yesterday after ringing and being told they do the buffet. When we got there the lady said there is no buffet just a set menu. I couldn’t fault the food it was lovely just very small portions. However the service was shocking and...
clairem854 . 2020-12-12
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We did not have a reservation to eat at this restaurant but a table was found for us. Our temperature was taken on the way in and our contact details recorded in a book. Also the tables were well spaced out. We really appreciated the...
KarenDuerr-Daniel . 2020-10-25
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Not only were the staff rude and inpatient on the phone, the food was inedible. The beef floppy and fatty, the chicken like rubber. The duck was ok but apart from that the rest went in the bin. Great shame, thought looking at the reviews...
bostock1808 . 2020-10-23
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Service is always terrible but it’s the only ‘all you can eat’ around here which I assume is the only reason for its success. The manager has a horrible attitude and they take a long time to take your food order so you can’t order...
laylaf635 . 2020-09-19
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Working in Crawley at the moment, picked up a takeaway this evening, and I have to say it was perfect, I couldn’t fault a single thing, the Singapore Fried rice was awesome, but even the simple sides, curry sauce, chips were really good, can’t wait...
R526DDpaulj . 2020-09-08
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A friend had recommended this place. I wish they hadn't!. I booked a table prior to arriving. understanding that there may be a wait. So we arrived and waited for a bit. drinks came pretty quick but then we were forgotten about. We could see it was busy, After a further 45 minutes we were able to get someone's attention and order food. I had my father in law visiting and felt we couldn't leave. So We ordered 2 bbq ribs and 2 spring rolls for a starter. The ribs were covered in gravy which was nasty. the spring rolls albeit they initially only sent through one portion they were tasty. We ordered chicken fried rice (bland), crispy chilli beef ( covered in bisto) it was disgusting, pork chop suey (tasteless) the szechuan chicken was the tastiest thing we ate.we had left the majority of the food but my father in law hates food waste so he asked them to put it takeaway (i threw the lot in the bin when I got home.) We did want to order dessert but we were the last table and it was already 11pm. (Arrived at 8.30pm). I understand they were busy but this has to be the slowest chinese restaurant I've come across along with bland and gross food. It was our first and last time.We won't be back!
Ram0798 . 2020-09-07
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Me and my girlfriend decided we would take advantage of the £10 eating out scheme and booked to go to this restaurant on 25th August at 7.30pm.We arrived on time to be shown to our table. The restaurant was extremely busy and whilst they took our temperature as we came in, I did not feel CoVid safe as there was far too many people in such a small area.We waited at the table for 15 mins before we even got a menu, which was a choice of a very watered down set menu for £20 each and the full normal menu. The cavat to the eating out deal was that you had to spend a min of £20 per head. My understanding from checking government guidelines was that resturants were not permitted to have such rules, so i feel they are breaking the guidelines.We then waited for 45 mins before we even ordered the food and drink. we went for the set menu as we could see it was busy and clearly we thought we would get a quicker service that way.We waited another 30 mins before we got our drinks and after complaining we got our starters 90 mins after we arrived. To cut a long story short we didnt get our mains until 10pm. The mains were much smaller portions than usual and the food quality was not up to usual standard.We complained to the staff and asked to see the manager only to be told he had gone home and the comment was " you ate your food now you pay".Never going again and would strongly recommend you avoid this place.
Jason B . 2020-08-26
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Booked a table for 7 pm got a call on the day to change it no problem so I changed the time to later for there be if it got there at 720 was seated again no problem wasn’t spoken to for a further 40 mins not even asked if we wanted a drink after trying to get served we left not once were we asked to place an order for food or drink
Jamie C . 2020-08-25
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We had lovely set meal. Was quite big and we were allowed to take the left overs home. Very friendly staff. Food was excellent and couldn’t thought it. We will come back.
michaelhL1278EP . 2020-08-23
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Had a very nice King Prawn Curry here and a couple of beers. Total bill around £21. Food came to £13 so expected a £6.50 discount. No. They are imposing a £20 minimum spend. I complained to the head waitress. She said the food was already too cheap and couldn't offer the discount unless my food bill was £20. I tried to explain that they still get all the money, just takes a week to get the discount back from the government. Clearly she has no idea how the deal works. She seems to think the restaurant is giving the discount. So I paid up but will not go back. Sad as I really like the food there. They have now marked up the posters in the window with "min spend £20" which is probably illegal. I also went back in a couple of days later with a document I printed out from the BBC website about the scheme. Still no change.
tollgate1 . 2020-08-21
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I’ve been here a few times for their “buffet” which is made to order and very good value for money. The staff are always polite and appreciate you being there. Would recommend trying it if you’ve not before but I’d go a little earlier or a little later as prime time is a little slow service but that’s to be expected.
louisapd16 . 2020-08-19
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When we were going into the restaurant door, a young couple came out. They told us not to go in because there was only one fixed menu available. They seemed very decent and genuine, but I said that we would give the restaurant a try because it was one of my favourites. They said it had been one of their favourites too.After giving our contact details and having our temperatures checked, we were shown to our table and given the a la carte menu and a laminated sheet with an "Eat out to help out" fixed menu.We normally eat the cooked to order buffet, but that is not available at the moment so ordered from the a la carte menu. The food was excellent. The service was great too.When we got our bill it was split into alcoholic drinks and food. We were given the £10 discount (Eat out to Help Out) each off the food bill.It's still brilliant here.
Mont1e . 2020-08-19
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This restaurant has gone down hill big time the duck was so well done you could hardly find any meat cucumber was dry as old boots it cost 50p for a fresh cucumber terrible I WILL NEVER SET FOOT IN THERE AGAIN BE WARNED
Sally T . 2020-08-16
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As always, the food was fantastic. I can’t fault it. ... however ... I am massively disappointed with the service we have received. We spent £55 on food and soft drinks and because it was a Wednesday, we SHOULD have qualified for the Eat Out to Help Out scheme. When our bill arrived we were told that we didn’t qualify for the scheme because we had to spend £20 per head. An easy fix, you might think!? Just spend a bit more on drinks to get it over £60 ... no...! We were only allowed 90 minutes at the table and our time is up... even though we arrived at 6pm and it’s now only 7:15pm. When we explained that this wasn’t 90 minutes and other tables have been here longer, we were told that their next booking had arrived and they needed the table. Please be advised that THERE IS NO MINIMUM SPEND ON THE SCHEME. Their justification for the minimum was that they can’t cover the overheads for the the table at less than £20 per person. YOU GET IT BACK FROM THE GOVERNMENT IN FULL. I’m unlikely to return there out of principal. But if you’re reading this after August 2020, the food is pretty damn good.
D6354YJjamieh . 2020-08-05
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Had a good meal as always. Did not give dine out discount. Said that we did not spend minimum? The government website says no minimum but has limit of £10 per person. Paid £53.90. Told below minimum, asked if we could buy more soft drinks to make it up. Told we were out of time as 90min limit. Not informed of this when booking. They are registered for the scheme but are not giving discount. Seems like a scam to me.
Cornishseaside . 2020-08-05
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After waiting over an hour for a delivery our food arrived with mouldy pancakes. Enough to put you off eating the rest of the meal. Luckily deliveroo managed to refund the order. First time ordering from Mo Lin and certainly the last.
Karen190590 . 2020-05-04
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Had food delivered from here last night. Have never had food from here before but my son wanted to try this restaurant. We gave strict instructions on intolereances and what to omit from the food mainly onions to find all 3 main dishes had onions in. I can honestly say the food did not look appetizing at all. Out Of 4 mains I could only try 1. Also Just eat is advertising 25% off for NHS staff but when you phone MO LIN direct to order they won't do it. Shame on you. Wanted to do direct order to explain what to omit from the food. Bearing in mind business isn't good at the moment you should be taking extra care to make sure food is cooked according to order and also try to match what the food apps are advertising. I won't be using you again and definately won't reccommend eating with you when you reopen!!! Complete waste of my hard earned money
cazawazza . 2020-04-16
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Really delicious dishes with attentive service. This was my first visit with several friends who recommended Mo Lin as had visited several times, we were all pleased with freshly cooked food. Really busy woth all tables full which says a lot! Will return soon !
Lastraad . 2020-02-26
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Booked a table for 8.45pm and starters came really quick which was lovely, but that was it. We got forgot about and no one came back for ages to ask if we wanted anything else, until one of the staff came over and said did we want anything else as the kitchen was closing. Had to bite my lip. Then we asked for the bill and because it was Valentine’s Day they charged us more for the bad service.,Well we learnt a lesson there.
mikew768 . 2020-02-17
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This was my second trip to Mo Lin and I can safely say it was so much better! The first time it was very busy and a bit manic (please read my other review named ‘Interesting...’). My boyfriend and I went on a Friday evening - always book a table as the restaurant is very small! The service was 100% better, we were even told what not to order which we found very honest and we really appreciated it! The food was delicious (especially the steamed buns!). Will definitely be going back here!
TienneOates . 2020-02-09
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We booked a table for 2 adults and a high chair for as soon as the restaurant opened because we wanted to take our small toddler. We were seated at a table made up just for the adults, no place setting for our kid and given the a'la carte menu. When I asked if they'd stopped doing the eat as much as you like menu, they were replaced, but grudgingly. All the tables around us were given this from the start. No prawn crackers were brought, but we're taken directly to all the tables around us. Ditto with the heating plates even though we were at a table larger enough to keep this safely out of reach of the kid. We ordered starters and some chow mein for the little one to eat at the same time (we were sharing it with him, but wanted it with the starter not the main) and were questioned on this as well. Before our starters arrived, the waitress came up and said that they were very busy, so we needed to order mains or we'd have to wait an hour and a half which seemed strange because at that point there were only 5 or so other tables seated.... Surely you staff the kitchen according to the number of tables in the restaurant and don't plan on keeping anyone waiting that long after an order?!? During the starters, I fed my little one with my chopsticks and like a typical toddler, he wanted to try himself. I asked for another pair so that I could eat without arguing with him and was told no because of health and safety, it's not safe for him to control them himself. We explained that we'd still be helping him and he mostly wanted to hold them rather than eat with them but the answer was still no. Not that they'd know this, but we're the kind of family who always clean the floor around the toddler after her eats in a restaurant, and ask for a dustpan and Brush if he's dropped food as we don't think a waiter should have to clean up Mrs worse than an adult would make. The mains came about 25 minutes after we'd finished starters, one at a time over about 20 minutes longer, which seemed slightly excessive. The food was OK mostly, but a little over-greasy and the special fried rice was soggy. When we asked for the bill, we got 2 barely warm towels and 2 pieces of orange. It seemed as though because our toddler was too small to be charged for (he ate about a third of a plate of chow mein and some bits off my plate that didn't change how much we ordered) he just didn't exist to them. I do understand that in all you can eat, every head counts but we didn't order more than we would for two and weren't even offered the option to have him treated as an actual person and be charged for him, he just didn't exist to the surly waitress who served our table. All in all, the experience left a bad taste which lingered worse than the MSG did. We won't be going back, we'd much rather spend our money somewhere our child isn't considered a nuisance and where the customer seems to matter.
Fionajane84 . 2020-01-25
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Lunch here today tried the lunchtime buffet. Service was OK but the quality of the good was dreadful. Examples: Udon noodles drowning in soya sauce. Chicken dishes with too much MSG. Vegetables overcooked. Its worse here than the worst take away in Crawley.
ChrisB090 . 2020-01-09
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I've eaten at Mo Lin on several occasions, the all you can eat buffet has always been freshly cooked, tasty, plentiful and good value. It's not high class, but it's certainly not awful either! I would say the service is commensurate with London's China Town, if you know that, you certainly won't be disappointed with Mo Lin! Crawley's own little Wardour Street!Always worth a visit, and always a safe bet.
MattaManger . 2020-01-07
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Booked Mo Lin only to find out that they have introduced a new price for the All You Can Eat menu as it's December. No reason given, apart from "It's December". Needless to say I cancelled the booking.
799colinb . 2019-12-04
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the worst food we've ever tasted, anywhere!!! Sat 30 Nov 2019, x2, 2015WE came here 2 years ago, and it was great.Tonight, not so!It was pretty busy, with lots of big groups/tables, but not 100% full. We were offered a table right at the back, which initially seemed a good choice, but less so when you understand the ordering model they implement: 2 choices, "a la carte", or "all you can eat". For £19.50 each, but with lots of "inclusive" (ie "no surcharge") items we could order, we opted for "all you can eat". However, there's a £2 charge for any plates not eaten, so instead of ordering 5 dishes, you only order 2 or 3, then 2 or 3 more, etc! That's great, as long as the turnaround in the kitchen is sufficient. plus enough waiting staff. Therein we clearly have 2 initial problems, made worse by being at the back of the restaurant - no waiting staff made it as far as us for food order for over 20 minutes!!!We eventually ordered "mixed hors d'ouevres" for 2, plus crispy prawns, and chilli chicken... another 'age' later, a plate (which we presumed to be all 3 orders) arrived, and we set to try/eat it...Alas, there started the real problems... the food was undercooked, tasteless, bland, unedible, disgusting, vomit-inducing - ALL of the above!!!Mixed hors d'oeuvres:chicken satay - undercooked, tastelessbreaded prawns - tasteless, bland, vomit-inducing!spare rib - edibledim sum - disgusting, more of a "bushtucker trial" than anything else, vomit-inducing!vegetable spring rolls - tasteless, blandchicken wings - barely any meat, but that was the ONE and ONLY tasty item on the plate!prawn/sesame seed toast - undercooked, tasteless, vomit-inducing!20-30 minutes later, a dish of clearly-undercooked "chilli chicken" turned up, but we turned that away, and cancelled any further food, and asked for the bill (based on equivalent "a la carte" price for what we'd had), plus wine/beer that we'd had - just as well, as it took a LOT of liquid to get rid of the disgusting tastes of the food, and we hastened to a reliable "drinking hole" to help!Curiously, when we cancelled the other 2 dishes, and asked for bill, there was no querying, no questions, no concern - THAT in itself is a tad curious : are they used to customers walking out?!Quite simply, the worst food I have ever tasted, and worthy of inclusion on "I'm a Celebrity"!!!We won't be going back!!!
SIBBO69 . 2019-12-02
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Very surprised with the bad reviews. There was 8 of us for my birthday meal. Everything was fantastic especially the food. Every single dish we had was so tasty. You can’t leave loads of leftovers otherwise you get charged £2 per dish but I think that’s fair enough. We tried to order the minimum and kept ordering more to make sure we didn’t leave any and they were more than happy to cook more dishes for us. I should have taken the mans name but we were served by such a friendly waiter as well.
jonnye876 . 2019-11-29
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Not a lot to say here food what we had of it was good but service was diabolical even after 2 hours all starters and drinks had not been served. Payed and left without ordering a mains or deserts as I believe we would have been there all night avoid.
Unknown25091965 . 2019-11-09
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This used to be a nice place to visit.
DarrenMcNeill . 2019-11-03
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This is the second time that our team has gone to Mo Lin for a celebratory meal.
sjcsystems . 2019-10-21
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I have been few times with family and friend and I have decided to stop going there due to poor staff service specially when you are ordering a lot of food. Being an all as you can eat one would expect to normally try different foods but does not seem to please the staff with even one male throwing the dishes on the table to show he was not happy that we were eating more than they expected us to. I will miss the food though.
rallisaman . 2019-09-09
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This restaurant is great value for money, and has a good atmosphere. The food is always freshly cooked and delicious :)
Lucy R . 2019-09-09
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Visited Mo lin early Sunday evening with my partner.
Coolk87 . 2019-09-08
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My trip to Mo Lin was very interesting, it was saturday 31st August and my boyfriend and I had randomly decided to go for a chinese, we arrives at Mo Lin at 1930 to find out that they were fully booked but we could have a table at 2030 - great! As I only live around the corner we went to asda, got a snack and went home before we arrived again at 2030.
TienneOates . 2019-09-02
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We came to Mo Lin on Sunday lunchtime for the all you can eat menu. We were promptly seated by friendly staff. Drinks arrived promptly. Starters ordered quickly. Food was fantastic. The best meal we have had since being away on holiday. Staff also described some dishes that we were unsure of. This is our second visit and we will definitely be returning. Couldn’t fault it.
Kate B . 2019-08-12
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Food is lovely and high quality and to the contrary of some of the reviews, the staff were very attentive. There wasn’t a long wait between courses although we did go early evening.
esanders0n30 . 2019-08-07
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The food was mediocre at best, but the staff ruined the experience. It was going well at first until we were waiting an hour between our starters and our main course, when we then had enough of waiting as we had other places to be, we then asked where our food was and they said they were about to start making it, and said they are busy and it was normal for it to take this long, despite members of the party having been before, and not reviewing the same as I am now. The waitress was laughing in her responses to us, as we tried explaining how it was polite to check on us and offer more drinks etc apologising for the wait, however we were blanked for this entire hour. By the time the food came which was another 15 minutes. We were leaving, and they said they would box up our main courses to take away. A really good “all you can eat” experience, not! When a friend then went to pay, they were going to charge the full amount in which my friend refused and demanded 10% off, at which she snatched the card, and said you’ll get 10% off. And we left very disappointed... and hungry!
Matthew T . 2019-07-31
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Hi. My order came after more then 2h. All cold and uncooked. Very disappointed. I will rate it 0 stars if can.
djwyd1 . 2019-07-28
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Party of 7 on a work do, friendly welcome and our waitress was from Poland she was great. We all had a great selection of dishes and all seemed fresh and all really tasty. Bargain at £18 per person! More than happy to return
Markh1205 . 2019-07-26
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This is a nice Resturant. Good food good service nice and clean. It offers an all you can eat menue. However once again on my visit 17th July they try to take menues from you so that you cannot order more food. We did not order much however after about one hour took chopsticks from behind me and my partner. We still had wine in our glasses and bottle. This would make a lot of people feel uncomfortable.
Colin H . 2019-07-18
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Extremely clean pleasant surroundings, Toilets exceptional.. This was our first visit and we found it to be good value for money . The food is authentic Chinese and each order is cooked fresh , no food waiting around as on buffets. Price was£15 per head as much as you can eat but each dish must be completely eaten or £2 added to the bill.
Yvonne W . 2019-07-02
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I don't really understand the complaints about the service here, we've had great service. Quite direct, I appreciate it a lot. The waitress told me I shouldn't order the starter I wanted to, because it wasn't really that good and no one likes it. Very refreshing! The food we did have was great and very tasty, can really recommend.
CynthiaV949 . 2019-06-11
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It's a real shame as the food is good. If there are just 2 of you eating here, the service is chronic but we laugh about it, when there are 8 people and you are spending alot of money, it's not laughable. Order starters and only get half of it, so if you don't like what has arrived you are stuffed! Then the mains arrive, EVENTUALLY! and still only half arrives! Staff are rude, when you challenge, no customer care at all, they just kept saying "we are busy"the service got worse with less people, we can cope with being busy and having to wait, but 2.5 hrs is a joke, they take the menu when they feel you have ordered enough, even though its suppose to be all you can eat! It is definately not, because you just don't get what you ordered??
amandaclark19632016 . 2019-05-05
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very poor service. got out starter and duck fast then mains was 2 hours later ish. All because they were fulfilling deliverys over customers in the restaurant. when we question why service was so poor we were told not to book weekends. 2nd time we have had this happen to us and we are done never ever again. why when we asked you why service was bad you tell us not to book the weekend if you cant handle customers then you need to re think your business or close at the weekend........ same
. 2019-05-04
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This is such a shame, because the food when you eventually get it is good! But it’s just such hard work getting it! Table booked for 8 people for 7.15pm. Order starters & mains at same time (so we wouldn’t have to wait so long for the mains to arrive after we’d finished starters!) starters eventually arrived but 2 of our group didn’t get anything they had ordered until everyone else had finished. Their food eventually arrived after we asked for them again. We waited another hour for mains & enquired where they were, to be told they were busy with takeaways!! Again after lots of asking & 1 member of our group leaving (as he was so angry & fed up) dinner eventually arrived nearly 2 hours after ordering. The table next to us waited even longer than we did & eventually left without having their mains. Just appalling service & when we complained to the staff- they totally ignored us & walked away! We complained bitterly & it really did spoil our night. They gave us some money off the bill but that does not make up for ruining our evening. This restaurant is not cheap & this is not good enough. If you get told by staff ‘not to come at the weekend as we are really busy’ there is definitely something wrong! 2 of our party had NO mains because they were just fed up of waiting! The management need to sort this out. Would I recommend this restaurant- Absolutely not! A total shambles. Waste of money! TERRIBLE.
Amanda P . 2019-05-04
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Visited in a group of six. There was plenty to choose from on the menu and you’re able to order as much as you like (as long as you eat it). Everything we ordered was amazing, all freshly made to order and bought out together so everyone can share. Alcoholic drinks are well priced as well and the service is very friendly. We paid around £30 each in total which is amazing value for money considering the amount of food we had. Will definitely be returning
JakePed91 . 2019-04-21
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We don't usually order food but yesterday I thought why not. I read some of the reviews and i placed an order. I didn't have high hopes but expected at least average Chinese food. When the food arrived, the peking duck with pancakes were disgusting - Lidl one is much better. The beef dumplings were smelling strange and off. I was not even sure that this was beef. The chow mein had burnt bits of duck - i mean burnt, charred and tasted off. Even the dog refused the duck meat when offered. The only salvaging thing was that the Wonton soup was edible - the dumplings were somewhat suspicious. The chicken satay - I think they were frozen initially. Iceland satay chicken tastes better. All in all, a waste of money as we had to throw most, if not all of the food away. Please avoid if possible.
HD C . 2019-04-07
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Our second time here and again we contradict other previous reviews. OK it was Sunday however excellent food (salt & chilli squid cooked perfectly). Place was clean and tidy, service excellent and reasonably priced. I guess you have to make your own mind up and to do that you have to try it.
646adam . 2019-04-07
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Group of 12 friends came here for Fri night dinner- no tables big enough so had a large round table with small square table put on end which worked. Went for the £19.99 all you can eat- starters came out quick but v.long wait for mains (45min+), which maybe was a ploy to get more drinks orders! However food was really excellent-
Amberleyadrian . 2019-03-30
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In terms of delicious food this is the best choice, however if you want good friendly efficient service then this is not the restaurant of choice.The idea is All you can eat for a set fee. Well they do not like you ordering too much, and actually you never get what you order anyway. If you order say 4 dishes to start, you will get 2 then the other 2 will come sometime later, and usually you will have to ask for it, this goes for the main meal also. Staff are not friendly at all and everything seems a chore to them. You will not be offered the opportunity to order more drinks, and trying to get their attention is pretty pointless as they just ignore you. Soft drinks are flat, and they just argue against you about it.Check your bill as they will try and over charge. Remember it's a set all you can eat charge!
amandaclark19632016 . 2019-02-04
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A party of 8 of us ordered sensibly re amounts etc, not only were quantities of food low (4 pieces of prawn toast for 5 people!) but baby dishes were not brought at all until we complained! The response - ‘only one dish can be cooked at once!’ Expensive for such poor service and lack of food - shame as the food is lovely!
CatherineC1294 . 2019-01-24
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We have been very happy with the food and service at this restaurant for a few years now. Sizzling beef is a treat! If it is a cold night sit away from the door.
carole c . 2019-01-22
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Went here with a couple of mates. Paid £19.50 each for the buffet, food took over an hour to come out and only half made it to the table, although they enjoyed it, half of us had to wait another 30-40mins for our food which they had forgotten, all in all it would have been a lot cheaper for us to order or a menu rather than the buffet, the moment we walked in we were greeted by a man who seemed nice, but said our table was down 1 and the women on the phone gave us a proper dirty look, all evening we kept saying how rude the staff came across, I personally wont be returning here. Spent over £150 and could probably have got it down our local Chinese for £40 as wait times are so long you wouldn’t order anything else
. 2019-01-19
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Although the food was good the service was terrible and the staff very rude! The prices of the drinks is an absolute joke very expensive. I wont be returning here due to the misrable,unhelpful, unhappy staff
. 2019-01-13
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I have been a few times and keep going back food it out standing and staff are great. There's a screen at the front where you can see your food being cooked. I definitely recommend.
. 2019-01-09
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Visited Mo Lin for New Years Eve with a party of 14 people, I am a vegan and my partner is a vegetarian. While all the meat eaters were tucking into their various dishes from the buffet menu we sat until 11.20pm before they eventually brought 1 dish each from our buffet selection! After another 15 minutes our small servings of vegetables arrived. The vegetable Chow Mein had a few strips of peppers and a couple of bean shoots. I order singapore rice noodles with vegetables, I don't think I found any vegetables!
. 2019-01-01
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They really need to sort out there staff, so rude!! you could see them taking about the table next to us and pulling faces. When we came to pay she took my card and said are you leaving a tip. We couldn't believe she asked. Wouldn't go back due to the staff that works there.
. 2018-12-30
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Was a lovely place to eat and was loads of food however had two choices of menus. An all you can eat and then normal. It was one menu per table so didn’t suit all of us. A pint of coke meant half a coke which was hilarious. Staff were nice but wanted you in and out is what it felt like.
jason297 . 2018-12-18
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Had a wonderful meal here yesterday. Between two of us we ordered a variety of dishes off the menu and couldn’t fault any of them. The crispy chilli beef was amazing
CiaraAnn123 . 2018-12-11
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Whilst out shopping decided to pop in for lunch. They open at 12 and we were surprised that we had the restaurant to ourselves. The service was very good and the food was great. Had a lovely lunch and will definitely be back! Can highly recommend a visit
cjbailey72 . 2018-11-25
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Some of the staff need to improve on their service skills, the decor is bad and a very long time to wait for your food.
Marie G . 2018-11-18
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Booked as a family of four. The food was good. The Prawn Toast was the best I have ever eaten. However the attitude and general rudeness of the staff was way below acceptable. I am not usually too critical of this, as long as I get my food but this poor by any measure. A smile and a thank you goes a long way. I normally just score on the food and on that basis alone I would go for 5*'s but I'm only giving 3*'s, as manners cost nothing and the staff should be doing a lot better!
Tommoms . 2018-11-01
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Nice place very good food Best Chinese in my opinion anywhere in Crawley. Would recommend. You can pay a set price then order loads of dishes we asked for smaller servings to sample more foods.
Colin H . 2018-10-10
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DO NOT ORDER FROM THEM!! Took 2 hours to arrive! Sweet and sour sauce just tasted like vinegar, chicken was chewy! Worst Chinese I’ve ever had!!
safinley . 2018-09-22
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Couldn't fault either the quality of the food or the service; wanted more Prawn Toast and it was provided in no time at all.
Christines_Friend . 2018-09-16
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Food was delicious but considering you pay for all you can eat getting the food takes so long you end up not bothering. We ordered a dish that never even turned up! We wanted more food as what we had between 6 was minimal. When we asked for more we were told it would be a 45min wait! For this reason i feel it was overpriced. Came away feeling hungry.
Linda G . 2018-09-10
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Awful from start to finish, very poor food quality. We ordered starters and asked for enough prawn toast for 4... so 4 portions. We were bought out 1 single tiny square of prawn toast each. This happened with all of our starters and our mains and upon questioning that we had asked for enough for all of us we were told it doesn't work like that anymore and you are bought 1 potion per table no matter how many there are of you and if you need more you can re order once you have finished. Absolutely ridiculous.. it is not an all you can eat buffet then as they advertise. I understand not ordering excess food and then not eating it is not acceptable and they do have charges in place for that. Just awful it really has gone downhill. Ordered crispy lamb and it was grey.. Just vile. Don't waste your money. Surly service from the Chinese as always
Frankie S . 2018-09-08
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Title says it all. Ordered 3 starters at 8.20pm came out bit by bit last item of the 3 came at 9.30. It was so slow I could literally feel my hair growing. Drink service was similar ordered a drink when we ordered food and was not approached again for a refill.
STUART E . 2018-09-04
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Had a few beers on a night out with some friends and ended up in the Mo Lin restaurant. We went for the all you can eat and I have to say the food was amazing, freshly cooked and the staff were brilliant. Worth the visit!
Abfraz . 2018-08-30
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Now I have to say this was not only the best Chinese I have ever had but the service we received was second to none.
mrsrabbit80 . 2018-08-27
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Service was great, but the food wasn't, had to wait for all dishes as they arrived diffferent times, and some of them were not good, which has been explained to staff, but have been charged for the dishes and additional charge for the food waste... wouldn't go back again
JurgitaS28 . 2018-08-25
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Was only in town for the night so looked this place upon tripadvisor and was not disappointed. The wife and I decided to go for the all you can eat menu and the food was superb both freshly prepared and tasty. Service was excellent and the meal was an utter success and was well priced. Very, very well done to the staff. Will definitely come again if in the area.
lazysod . 2018-08-24
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Had a meal at mo Lin Sat 18th Aug. Starters came up fine and did the Aromatic duck however after that everything went wrong. We ordered 9 main dishes. We were given noodles and just one of our main dishes. Then later twomore turned up but that was it.
Jean H . 2018-08-19
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