Based on 738 opinions finded in 1 websites
Based on 738 opinions finded in 1 websites
Opinions
Excellent food, waiters and staff spot on, reasonable prices. Tiny criticism asked for water not brought, irish coffee liquer not strong and weak cream (personal preference). Other than that recommend chicken and steak dishes especially. Skipped starters to ensure room for desserts, fudge cake especially nice, light sponge lovely. Suggest check the toilets though as early evening and cubicle out of toilet roll. Wheelchair accessible ground floor.
Sharon . 2024-11-15
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Excellent food quick service went with family and will definitely return . food service was very high standards Even catered for on of our family members with dietary needs.
Angela S . 2024-11-03
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Lovely restaurant. Food is always cooked to a high standard and the staff are always very warm and welcoming. Highly recommend.
Diana N . 2024-10-12
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Extremely underwhelming, first time I’ve been and was looking forward to giving it a try. Utterly disappointing. Service was poor and had to wait around for a waiter. I had a mojito which was very poorly presented overflowing the glass. Fries were like crisps with no potato and the sauce for the pasta was a funny taste and not pleasant at all. Won’t be returning unfortunately and for the service and food the price was ludicrous.
Byron S . 2024-10-04
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The menu is excellent, lots of interesting choices, plus specials. We were seven in our party. Everyone thoroughly enjoyed all of their meals. The chefs certainly know what they are doing. The waiters were very pleasant, helpful and efficient. Great wine list too. We will be back.
Felicity . 2024-09-22
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Food was fantastic. Service was great. Atmosphere really good. Bolognese was really tasty. Would highly recommend. 5 stars
Carl B . 2024-08-31
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It was our wedding anniversary and we had booked a table. It was fairly quiet but we sat in the front terrace area which is very nice. The service is excellent and the food was lovely and a reasonable price
Alyson G . 2024-08-28
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We chose this restaurant as some friends had recommended it and we were at a loose end for dinner. Its a bit of a way for us, too far for a taxi and so one of us had to drive. We booked a table, were warmly greeted when we arrived and shown to our table, not one in the upper area, but ok. The general surroundings are warm, comfortable and contemporary. We ordered drinks and food, the drinks came quite quickly, as did the starter, the mains took a little longer than expected, but no big issues. The starter of pate was nice, I am not sure it was on site made, but all in all very enjoyable. I had the Turbot and my wife had the sea bass, both meals were very nice and the accompanying potatoes with the Turbot sauce, made my meal a great meal. We had a cheese board to finish and this was perhaps the only negative element of the meal, it took too long to arrive and when it did it was bland, nothing wrong with the selection of cheeses, but would have liked a bit more flavour. As we left we were bid farewell in a warm manner, we both thought the meal and overall service very good and will certainly be returning to try the pasta - and looking forward to it.
Steve5839 . 2024-08-26
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First time for all of us and I couldn’t say a bad word about the whole experience. Food, staff and everything top notch. I would definitely recommend this restaurant.
AnnieChadderton . 2024-06-30
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What a fantastic night we had. Fabolous food and excellent value. The Hake was delicious! Would highly recommend this place. Service was amazing and nothing was to much trouble even on a very busy Friday night. We are lucky to have you on our door step. Looking forward to our next visit.
Steven M . 2024-04-20
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Having visited Mazzo many times since its humble beginnings I have always been impressed with the quality of food served. However I’m sad to say my visit yesterday was rather disappointing. The restaurant is beautiful with a decadent, luxurious ambiance about it. As always staff were attentive and polite. The Friday lunch time vibe was vibrant consisting mainly of ladies that like to lunch myself included! My favourite lobster ravioli dish was lacking in taste, texture and size (I was half wondering if I’d mistakenly ordered a small lunchtime dish as I was still hungry after my meal.)I just hope my experience was an unfortunate blip and my next visit will make up for my disappointment felt yesterday.
janine g . 2024-02-24
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Everything over salted! Nat worth the Money please don't take this as an authentic Italian. It is not! I would try elsewhere!
Helen F . 2024-02-18
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Absolutely amazing. Food and service were both fantastic. We both chose steaks and they were amazing. Service was brilliant, they couldn’t do enough for us. Great atmosphere and brill evening, thank you Mazzo will absolutely be returning!
Rebecca M . 2024-02-18
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Having been to Mazzo several times, I have written very positive reviews on the place, previously. Only after attending today must I hopefully give the owners some advice. Don’t let your standards slip! Starter, prawn Gamberoni. Delicious as usual but quite cold. Never had that before. Crab linguini. Didn’t taste/see one speck of crab. Had to ask for a dessert menu! Should have been offered one, automatically. The place was very busy at lunchtime & that tells you how good it is. Decor beautiful. Lots of staff but they lacked guidance. I’m sure today was just a hiccup. It won’t stop me going again as it’s usually 10/10.
632Kathryn632 . 2023-12-15
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Absolutely brilliant what a lovely evening with my friend, Endrit really looked after us and nothing was to much trouble, I requested a sauce with a fillet steak that was not on the menu and Endrit made it happen! The food was amazing, perfectly cooked by the chef, a really comfortable , clean and stylish restaurant, would 100% recommend Mazzos
Kim B . 2023-12-11
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This is my third time visiting mazzo, every time i have been staff have been rude and have treated us like an inconvenience. the most recent time i have been was when me and a friend placed an order for collection. on arrival we were not greeted and had to ask for help. after then waiting for our order a female member of staff came out of the kitchen with our takeaway back. the women was yelling at other staff shouting who's order is this, so i told her it was ours then she interrupted said no its not and walked off. shortly after a different staff member brought the bag back as it was our order. food is lovely but staff treat customers as an inconvenience. very poor.
amy c . 2023-11-07
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We hadn’t been since the Mazzo moved. Booking a table for 5 or more turned out to be a shambles and far too long to explain ( we were a table of 7). Turned up on the night and our table wasn’t ready. Asked to wait at the bar and have a drink. We didn’t get a wine list and nobody came to serve us. Before we had been able to sort any drinks our table was ready. After that the food was first class and the service generally good. An enjoyable night and we would go again. Certain areas they could improve to look after their customers.
markbR5532HP . 2023-10-22
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Six of us visited the restaurant on a Friday evening there was a mix up with one of the starters the waiter who served us was very rude and abrupt I emailed the restaurant the day after regarding this yet three days later and still not received a reply very poor customer service considering our bill was just under £300.
Fearless61543031419 . 2023-09-04
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Went a few times in the previous venue, was hoping the noise would be sorted out as the building is bigger but it was worse! You can barely hear the conversation on your own table. Lots of favourites taken off the menu which I wasn't happy about. Starter was good but main course (pasta) was basic and not worth the money. General service was okay but one of the waiters made a flippant comment about me being stupid which is unacceptable. We will spend our hard earned cash elsewhere in future. Their success seems to be more because of the lack of other options in the area, rather than their quality.
zoebV2975GN . 2023-08-20
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Such a shame as this is a lovely restaurant but the food should be the star and it isn't. Crab starter was nice, ribs had a nice flavour but were tough to eat. Lobster ravioli had very little filling and was just mushy and the bisque lacked flavour.
MelJ74 . 2023-08-17
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Wednesday evening birthday meal with family, 8 of us. The venue was smart, modern and clean. We had a good variety of starters and main courses - ribs, pizza, chicken, pasta, ravioli. Everyone enjoyed the food and the customer service was spot on.
940neilb . 2023-08-14
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The restaurant has had a full refurbishment and looks amazing. It has curb appeal on arrival & the restaurant was very busy, presenting with a good atmosphere. We had drinks at the bar & then went to our table. The table didn’t have salt and pepper on the tables which was a shame. Unfortunately starters arrived intermittently rather than together. Very disappointing especially because we had placed a pre order beforehand. We also ordered a number of garlic breads to come with the starters but the kitchen hadn’t received this information which left the kitchen having to cook leaving the party waiting again for food. Sadly, the service wasn’t great and overall we found that 13 guests were waiting a lot for their food. The mains came and once everyone’s meal arrived the food was very good, but I feel there is a real training need for staff. The staff were polite and trying to please but the standard of service needs to be polished to meet the impression that mazzo wants to deliver. We had to ask for black pepper and we also had to ask for salt which I thought should have been available on the tables. Nice evening but disappointing.
Carl and Lee B . 2023-07-30
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4th visit since Mazzos reopened. Still disappointed. The greeting lacks as menus are just plonked on your table. Asked if someone had taken our drinks order 6 times in less than a minute. Food ordered quickly. Starters came out 2 minutes later. Mains served straight away. The pasta was lukewarm and pate starter looked plain but tasted ok. Desert came rapid again. Three courses were completed in under an hour. The service is rushed. The experience feels rushed. The main restaurant lacks ambiance. It’s so noisy and the customers seem very young and drunk (maybe that’s the client base they are aiming for) I am a great believer in giving restaurants a few chances- especially at the minute. I wish them well - I won’t be returning.
djraw . 2023-07-09
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Food was brill. Red hot and very tasty. Will be going again soon. Best we've had in a long time......
doloresp866 . 2023-06-07
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Booked a table for 5 at 7pm, still waiting 45 mins later, this is a regular occurrence, if Mazzo want to keep the customers that got them to this stage of their development they need to get their act together, because the service is a shambles
michael S . 2023-06-02
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Mazzo Was a fantastic place to go. great food, great atmosphere, but since moving to there new premises it seems to have gone downhill. The staff don’t seem to know what’s going on, last time I went they had stuck £18.00 worth of drink on...
taylor667 . 2023-04-17
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Sadly did not live up to expectations. Prawn starter with homemade bread - was four prawns on a crouton in a dismal sauce. Not sure where the homemade bread was. £26 steak was asked for medium - was well done - not very big -...
pbratulis . 2023-04-06
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Went with friends, great food and service. Definitely would recommend and certainly will go back. Lovely friendly place.
jackiewroe . 2023-02-05
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In the area for a work meeting visited Sunday tea time. Very busy, tables squeezed in very very close together, front of house Team very nice but could of been better deployed. Wait time for starters not too bad except only one came out and...
GeorgeMc1923 . 2022-09-19
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We hadnt booked but they found us a table, very busy restaurant, lost count of how many times we have ate here and its always lovely, never had a bad meal, service is great and attentive and the food as always was lush.
Nixynic . 2022-03-28
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We visited for our son’s 21st, couldn’t fault the staff or food and would highly recommend. Great service and we were truly looked after.
Coastal35271231297 . 2022-01-29
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Just visited Mezzo for the 2nd time with the family and it was equally as good as the 1st time we visited for a friends 40th,I had the meat balls starter and my wife and sister had the prawns,most in our party had the chicken,mushrooms...
Stephen0605 . 2018-07-22
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6 people for birthday treat. Food was very tasty and generous portions. Our table was booked for 6 on a Saturday and when we arrived the place was packed. Staff attentive and efficient. A good choice of food to sample. Food served quickly. And if...
grantisimo . 2018-07-09
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Came for my husbands birthday. service was terrible from the outset, the staff were more interested in talking among themselves than taking our order. I ordered a steak and my husband a bolognese. Food came the steak was tiny and this was served with just...
Cazwaite . 2018-01-22
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Lovely food really enjoy coming here will return as great dining experience thin pizza perfect see you soon .
411paulg . 2017-07-02
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We attended a Sunday afternoon celebration for 50 people yesterday. All food was pre ordered and of an excellent standard. They managed to serve all the food Hot which was excellent. Nothing was too much trouble for the staff. Would definitly recommend this restaurant.
SuzanneRamsbottom . 2017-04-24
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We called in at tea time, we were shown to a table straight away, we ordered Garlic and tomato garlic pizza bread when it arrived it was pipping hot and we could tell the pizza dough was fresh, my husband ordered Salmon and baby prawns(great...
76bernieg . 2017-01-04
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I booked a table at Mazzo for our anniversary, we received a very warm welcomed and got directed to the bar while our table was prepared. We were served by a very smiley young lady and when our table was ready, only a couple of...
Mark O . 2016-09-13
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I was suprised at the standard of this Italian restaurant. Royton is not known for it's restaurants. The welcome was genuine and warm. We were offered a table by the window (a plus). The menu was standard for this restaurant chain. The resulting food was...
BillM007 . 2016-08-09
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72 Opinions
Increase of price, and was made to pay a £10 ‘table fee’ which I wasn’t told about when I ordered or made my booking on top of it all, how’s the table fee costing more than most things on the menu?? The restaurant next door (which I assume is theirs also) doesn’t do this😭 Seen your reply, and nah that isn’t my receipt. Only had one shisha and just a can of redbull😂went from £22 to £32 because of the table fee, we was given a table near the doors, we did ask if we could have a different table but wasn’t given it!
347 Opinions
Arrived early and was greeted and lead to our table the food was delicious the staff was fabulous and the surroundings are amazing excellent and very reasonable priced will make it one of my favourites
112 Opinions
I used to love coming here for my breakfast; it was my favourite spot. In a recent visit, I discovered they had removed the baked eggs from the menu which was disappointing so I had the eggs Benedict. It took a while to come; understandable with only one chef and a full downstairs area. When it arrived, the presentation was lovely, but did not reflect the taste. Poached eggs were hard as was the breakfast muffin. Coffees were as good as usual and the waiter did his best. Overall, no longer a great place and I’m not in a hurry to return.