Mediterranean Food Grill House in North Ayrshire

We live locally and visit often but it was a very disappointing birthday lunch today..... I decided to try the Penne Toscana but when it arrived it was only lukewarm. The Waitress apologised & took it back to the kitchen. After a couple of minutes it returned (same chipped plate, same meal with a poor serving of mushrooms) slightly warmer but still not heated through. It was tasty so I just ate it rather than cause a fuss. When the Waiter cleared the plates I mentioned an off putting piece of what appeared to be gristly chicken or sausage that was also in the (vegetarian) meal, he apologised after prodding it with my knife, none the wiser to what it was, however it had further spoilt my enjoyment of what could’ve been a tasty dish. No second drinks were offered, we had to wait until we were ordering our desserts to have another drink. Only 1 drink then arrived, we had to ask again for the other which then was offered to 2 tables before we got it. Husband was disappointed with the tiramisu which he said had no coffee flavour to it. Overall a very disappointing visit from a food and service aspect. We understand that staff change frequently however today it was obvious that new / inexperienced staff, lovely as they were, would’ve benefitted from support from senior staff to ensure good service and to deal with problems that arose.

This place is amazing for dates 5 stars I loved it so much and it’s quite fancy but not to much there food is so good I recommed

Used many times and always raved about nonnas but tonight utterly dissapointed !! I think this one was cooked in the fires of hell 🔥 🔥 They did resolve quickly when we phoned and raised concern which is a positive but to send out in first place raises a question for me ???

Quick visit on a busy Thursday night. Staff are good and decor is nice. Good menu and kids menu. Wide selection of drinks. Margherita pizza was simple and tasty. Pasta alla Puttenesca was very good but a measly portion, could have done with same amount of spaghetti again. Very expensive garlic bread with cheese: five thin slices of ciabatta priced and £5.50?! Very poor. Also both pizza and pasta were hot but served on very cold plates. Could be better with a few small touches. Pints of Peroni well pulled and good value.

I went for a meal with a group of friends as part of a Theatre package. The service was awful and we were late for the show. The attitude of the manager was not very professional when we put in a complaint infact bordered on being rude with no apology given at any time. I would not recommend this restaurant to any of my friends.