Based on 16.373 opinions finded in 4 websites
Based on 16.373 opinions finded in 4 websites
Opinions
Not surprised reading recent reviews, toxic and aggressive staff, starting from manager, other staff are very unprofessional. Would recommend visiting other stores as your food will also be cold on top of having a horrible experience!
Ash . 2025-03-15
MORE AT Google
Got my milkshake wrong because they are Indians
Artur Cakolli . 2025-03-09
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The Staff I'll give five stars any day. My one star was for the manager. As soon as I got in the restaurant I heard him shout and tell someone off. It didn't stop there. He was like a UFC fighter trying to fight everyone. A very rude arrogant guy. Maybe he was on a bad day. But McDonald's please send a mystery customer and witness it yourself. Lastly a Uber guy came and asked if he could put the two bags in a bigger bag to make it easier to carry and the manager carried on with his negative attitude. I feel sorry for the staff
Ali Ozturk . 2025-03-07
MORE AT Google
Listening to the manager talk to his staff puts me off going back
Nick A. . 2025-02-20
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Usually I wouldn’t think to review a Mc Donald’s but the woman was bringing food to the tables around 13:00 to 14:00 was so friendly and nice. She was cleaning everything and was being attentive far beyond what I’ve experienced from other fast food chains. The food also came in a good time and it was hot so perfect McDonald’s experience.
Timothy Ratcliff . 2025-02-19
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I’m a regular customer at Kentish Town McDonald’s at 11pm this moment at lot has changed customer service seem very slow and lazy. When i received my food it was very cold it wasn’t very good . The small female Romanian manager was talking about something which was very sexual to one of the male staff. What has this come to this should’ve be acted upon in a professional place.
Shabaz Rabbani . 2025-02-14
MORE AT Google
Food and service is not good (cold food )
Farhana Yeasmin . 2025-02-14
MORE AT Google
I sometimes come here for breakfast and the food was great
Amu Jane TV . 2025-02-12
MORE AT Google
Good service fast and quick delivery service food not bad Manager not so good or polite he is a bit arrogant he don't even have a welcome small on face we need to be polite in food places remember food is our life not a horrible person or people.
Pauline Brown . 2025-02-11
MORE AT Google
Relish not eaten in years. Cheers , Speedy delivery
Diane . 2025-02-09
MORE AT Just Eat
No chicken mayo burger in my order
Lem . 2025-02-09
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Drinks leaked all over my food
Ricky . 2025-02-08
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Absolutely gorgeous food on weekday evenings.
Darius Burinskis . 2025-02-08
MORE AT Google
Sad my food has been delivered but it ain’t as I have a ring door bell and have waited over 2 hours for this foo d, totally disgusted with the service after spend £34 it’s a joke
User . 2025-02-08
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was given the wrong order and food was late :/
Kirsty . 2025-02-07
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It was ok ,not brilliant but what you pay it was fine
Terry . 2025-02-07
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Food was totally cold and missing cheese.
karim . 2025-02-03
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Perfect weekend treat thank you 😊
Lisa . 2025-02-03
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took my money never received my order can't find any way to complain to get my money back its been 6 weeks now and still not arrived avoid this place at all costs
Michael . 2025-02-02
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The driver was impolite with me and my boy and he was doing a mistake with the order !!! My order was delivered to someone else and the delivery man came with other order The people touched my food and the driver came back with my order opened ..He didn’t care about it
Elena . 2025-01-30
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I didn't receive two items from my order, and the burgers came all messed up and my large drink came half full 😡it seems every time I order from kentish town I always seem to have items missing!
Mandy . 2025-01-29
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Diabolical experience. Total incompetence.
Keith . 2025-01-27
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Food was unhygienic and cold and turned up laye with the coke spilled in the bad, would like credit
Louie . 2025-01-27
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The time as to when the order would be dispatched changed and the food was not hot!
Jac . 2025-01-27
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The food delivered was cold and not what was requested. I ordered an Americano and forms latte. I ordered a bacon roll with tomato ketchup and there was no ketchup. The food was cold. Appalling
Theresa . 2025-01-26
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It’s cold and the milkshake was like water
Gary . 2025-01-26
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All food was cold but McFlurry! £3 pound something as compensation is not acceptable . Please accept more responsibility as the driver went a very long way route which i have screenshot of and I don’t like cold McDonalds. Thanks in advance.
Gavin . 2025-01-25
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Fast service and clean environment.
Md Safwan Rashid . 2025-01-25
MORE AT Google
Usually good from this McDonald’s but not today
Sean . 2025-01-23
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Ordered 2 quarter pounders, one plain, one normal, both came plain.
Joanna . 2025-01-21
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Food was cold and the drink had spilt all over the food.
Sarah . 2025-01-20
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forgot the apple pie and chicken nuggets
louise . 2025-01-20
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It was freezing cold and seemed like it was left out for ages in the shop
Lee . 2025-01-18
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Driver was very rude and wouldn't even take the food out of his bag himself hes shoved it towards me so took the food and knocked the bag away and he become agressive trying to take photos of me and taking photos of my door.
Mathew . 2025-01-18
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Stone cold, half of the drink was missing and the delivery driver kept tipping it all over my doorway. The delivery time was changed and made later and later 3 times. Probably won't be ordering again, I could have walked there and back in the time it took and got hot food and a full drink! Took so long the ice has melted in the drink by the time I got it!!!
Elizabeth . 2025-01-18
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Food came hot and delivered early
Tom . 2025-01-16
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Compared to big prices everywhere McDonalds coffee is a really good price and quality .My preferred is Toffee Latte.
Kat Engel . 2025-01-14
MORE AT Google
Missing items happens a lot with McDonald’s especially Kentish Town. Not sure why??
Tommy . 2025-01-13
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Ordered a triple cheeseburger. They gave me a double with a triple label on it.. sneaky guys real sneaky I came back here for lunch, what a fool I am right, on the inside of the burger I received there was something extremely salty and off putting, spat it out and wouldn't finish it. They also like to hide grill dirt under the cheese, I would advise anyone to open up the burger and see what you're getting before eating it. It might make you never want to eat McD's ever again. Besides the chicken selects and the icecream, this franchise is a total toilet. Am I going to get a perfectly clean burger or something from gordan ramseys nightmares, you never know. Fed up with this chain. If you want a good burger go anywhere else. You won't find anything here except disappointment
None Yabus . 2025-01-13
MORE AT Google
hot chocolate leaked in the bag making my whole meal inedible
Maizie . 2025-01-12
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It was freezing kids wouldn’t even touch it
Siobhan . 2025-01-11
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Didn’t even get delivered despite the app telling me it had been. How can this happen if the recipient is supposed to give the code???
Rupert . 2025-01-11
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Food was cold and took a while to get to me. Quite disappointing.
Ann Marie . 2025-01-10
MORE AT Google
Milkshake was out of date tasted like sour milk put me off my whole meal I will be taking this further
Summer . 2025-01-08
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Hit the spot, followed my requests. Really good, thanks!
Alex . 2025-01-08
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app said out for delivery yet motorbike icon stayed in the same place for more than 5 mins so everything was cold
Sam . 2025-01-06
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Food always hot from Kentish Town McDonald’s
Mandy . 2025-01-05
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I asked for no bacon in the wrap and there is back in it
Joanne . 2025-01-05
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I didn’t get the refund I asked for after been given pork
Soweyda . 2025-01-05
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I didnt get large chips on one of my meal
Arbesa . 2025-01-04
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the driver was lovely but unfortunately just eat are a disgrace! I was sent the wrong item and refused a refund or even credit absolutely disgraceful service
Emma . 2025-01-03
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The driver was rude and in a rush and he was aggressive.
Joa . 2025-01-01
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Hi, sorry I haven't received my graphics yet.
Nhat . 2025-01-01
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Received everything in the happy meal except the nuggets?
Anil . 2024-12-31
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It's busy but the service could be better
erfan hedayati . 2024-12-31
MORE AT Google
None of the sauces were put in the bag EVEN after politely writing on the note to do so. My kid and autistic brother ended up not enjoying the food and didn’t eat most of it because of this. My money was wasted. Not on!
Bertha . 2024-12-30
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Came here for quick bite with my friend. Really loved the atmosphere here. I would like to mention Maninderpal for his amazing and friendly service. This was first time at a McDonald's in the UK and I was unaware the menu, Maninderpal guided through the menu patiently. Had an amazing experience.
GaganSokhi . 2024-12-30
MORE AT Google
Had to wait for my food which is good for me because it tends to be roasting. I was apologised to for the delay which was appreciated. Overall experience was good!
KAI . 2024-12-30
MORE AT Google
Order was missing some items which I wasn’t happy about
User . 2024-12-29
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Majority of my order missing. LG
JOE . 2024-12-28
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I’m very disappointed. After waiting for 30 minutes, my order arrived incomplete, and there were no fries included.
Alireza . 2024-12-27
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I will never come here again even if it’s the last McDonald’s on this earth the service was horrible and the lady kept on giving dirty looks and got my order wrong I ordered double and was given single burger and the place was dirty
Elijah McEyeson . 2024-12-25
MORE AT Google
Very quick getting order ready and fast delivery.
Bridget . 2024-12-24
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He was Sat opposite mc ds by co op for a short while so my food come cold
Natasha . 2024-12-24
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I really enjoyed the meal and the doughnut was divine thank you😀
Christine . 2024-12-20
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Food was cold wrong burger came and no drink very upset with my order
Yendi . 2024-12-19
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never get everything I've ordered. so frustrating
Karen . 2024-12-19
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Food totally stone cold driver went to two different addresses before delivery I have screen shots of his journey!!! As prove 😁
Tommy . 2024-12-19
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I did not receive this food, i waited 3hours
Marcel . 2024-12-15
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thank you my food was still hot when it arrived
Seàn . 2024-12-14
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Food was cold not sure how long it was waiting at mcdonalds before being delivered but big tasty burger was stone cold!!!!
Kush . 2024-12-11
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food was delivered quickly and was nice and hot.
Karen . 2024-12-10
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We received a muffin with no sausage. Just cheese
Emma . 2024-12-08
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The guy has not delivered the food? He came and said he was outside and then has not responded to my calls.
Michael . 2024-12-08
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I ordered two sausage and egg McMuffin meals, however, I only received one sausage and egg McMuffin burger and it came without an egg which was not what was requested.
Michael . 2024-12-07
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Lately so many errors in orders
Rhys . 2024-12-07
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fresh, hot, accurate. driver given corresponding code.
David . 2024-12-07
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Why does my double cheeseburger always come with 2 slices of cheese ok the outside, dried up on each bun
Catharine Dixon . 2024-12-06
MORE AT Google
Once again order not right missing 2x mini hash browns and 2 latte
Beverley . 2024-12-05
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Checking your order is not enough at this branch. You have the literally open the burgers and make sure there’s meat inside etc. Last night I received half the burger. Literally looks like it was dropped in the floor and half of it was picked up. It’s also not the first time
Leila Assaf . 2024-12-05
MORE AT Google
Full of grease couldn’t even eat it the muffin was covered in grease from the hash brown
Katie . 2024-12-02
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Incorrect food bag sent so only drinks we’re right so annoying
Aisling . 2024-12-02
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Tried to cancel the order but there is no button and the restaurant do not answer the phone
Charlie . 2024-11-30
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Was very stuck to find the address Gave the location
Deborah . 2024-11-30
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Struggling to find the address ? ?
Deborah . 2024-11-30
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A bit too to cold to bothered with dos nt mztter
Deborah . 2024-11-30
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Food was cold, that was the burgers and the chips. drink was half empty and the whole meal looked like a mess and tasteless. The delivery was on time as it should be.
Liam . 2024-11-28
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hi sorry to bother but very upset as the 20 mcnuggets share box didn’t come with the meal. i would really appreciate if my £6.99 was refunded because that’s a lot of money and we did not receive
alfie . 2024-11-28
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the driver refused bring the food upstairs and insisted on me going downstairs to get my order and I am disabled so can't, also was very ride and also the food was missing from the order we only received ice cream, no food was delivered, so there was 3 m3als missing plus sides aswell absolutely joke of a delivery woman absolutely shocking and now I've got to wait and see if I get a refund for my my food so now hot no money and no dinner
Charloe . 2024-11-28
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Food was just about warm, not sizzling hot, very drab and dry, I felt uncomfortable,
Patrick Casey . 2024-11-28
MORE AT Google
There’s no straws to drink the milkshake ?
Michael . 2024-11-26
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Perfect, food was hot on arrival. Thank you!!
Kayleigh . 2024-11-26
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I’m not happy because I didn’t receive one of my meals and the other was cold
Prucilla . 2024-11-24
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Food is always missing itiems and alway cold
Siobhan . 2024-11-23
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I didn’t receive my drinks and I want the entire purchase back as this has completely ruined my meal
Anthony . 2024-11-22
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Just eat wont compensate me and keeps on hassling me about photos when i have already sent them a photo. I wasnt able to eat my item. And the items caused a mess in the elevator. You should be refunding me instead of hassling me so much
Bonica . 2024-11-20
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The food was terrible - cold, empty and the burger tasted rotten.
Dean . 2024-11-19
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Your drivers rude and ignorant an tried my door handle
Tom . 2024-11-18
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It’s the second time when in my order something is missing..
Elena . 2024-11-16
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prompt delivery, economical packaging, meat slightly salty on big Mac and quarter cheese. temp good.
David . 2024-11-16
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279 Opinions
Amazing food, friendly staff. Can't recommend highly enough
13 Opinions
Delivery came earlier than expected but it was cold and the chicken was very dry and chewy. 8 piece family bucket and 5 pieces were breast (more dry meat). Felt like I was sent food cooked hours ago that sat there and they needed to get rid of so did it to me because it was a delivery! First and last time I will order from them. Loads left over which is unusual in my home.