Mcdonald's Restaurants in Blackburn with Darwen

I wrote my review 3 out of 5 because they did not send an apple pie and they must not have read my order properly some of my food came cold as well.

Visited at 6pm on a Saturday night before you going to a concert. All seating areas banned from being used. Why? It’s Saturday tea time? Some girls were asked by a security guard to move on and eat outside. After very slow service, we got our food and we sat at the 1 table that wasn’t blocked off to quickly eat our food before being asked to move on. The security guard chose to ignore us anyway. That said we wasn’t there long as some of the food was inedible. My daughters regularly order chicken selects at our local Maccies, and they both said that these didn’t taste right and decided to leave them. Would never go back.

Was very disappointed with the overall cleanliness of the restaurant especially the loos. When I spoke to the manager; Shoaib Khalifa to raise the issue he was dismissive and simply did not care. Someone like this is a poor advert for the brand.

Very poor service and customer service from all staff. This place is just getting worse and worse for service and going down hill. I have not been back to this place in months. Everytime i go in and want to use my voucher they say i cant use it and I end up leaving having to put in complaints after complaints. I mean I really hate doing this. They are not willing to help and their attitudes stink OMG!. I just dont know how most of them staff get hired there. Where as Preston Macdonalds staff are so nice and helpful, never had a problem with any of their staff and they listen to any problems you may have and sort it right away without any issue. I always go there especially when im visiting Preston regularly. Blackburn Macdonalds resturant really need to sort their staff and restaurant out big time because God knows what will happen if they carry on like the way they are. I just dont understand why they've stopped the £1.99 MacDonald vouchers. Preston and everywhere else still accept them. They are just so rude and ignorant the staff and managers both. They don't even want to listen and they just turn their backs on you. I really do envy this Blackburn Macdonalds and envy going in and rate it 1. I just dont know what else to say about this restaurant. Thank you for reading.

It’s just a usual normal McDonald’s to be honest we’ve never had a any issues with missing orders or food being cold or rude staff or unclean restaurant so it’s pretty average McDonald’s but the queue are sometimes a little long and can get a little overcrowded here especially on Saturday afternoon’s but not much to say about this place

very slow customer service food was half cut as well as chips It ordered my food at 11am My food at 11.30am.

On entering we were told to join a queue to order at the counter, there was no member of staff serving where the queue was. The restaurant was just a disorganised shambles. I don't plan on returning to this McDonalds any time soon.

Quick service staff pleasant food excellent. I only waited 10 mins for it to be brought to me at my chosen table which on a Saturday is remarkable as was packed most tables taken. I've been going here since it first opened and I'm expert on cheeseburgers having my 1st one in Paris in 1981 and this one was still the same flavour as all those years ago when tasted my 1st one. The restaurant is very clean and cause of Covid19 the staff are doing extra cleaning so felt very safe eating here well done Blackburn Town staff your doing an excellent job all of you keep up good work 👏

I visited the McDonald's in Blackburn town centre, King William St. I asked for a veggie burger and fries. The woman serving at the till told me they aren't doing veggie burgers at the moment? I asked if there was another vegetarian option available as I'm a vegetarian, she told me there wasn't even another vegetarian alternative! A friend of mine ordered a side salad, which had lettuce that was brown at the edges, it goes without saying that it was disposed of. The fillet-o-fish is also very poor value for money. It contained barely any sauce, had a very small square of fish inside and just looked very poor in appearance. Not worth the cost at all. I was left appalled at the lack of vegetarian options available for such a large chain as well as the quality of foods that were available. I decided to buy my food from elsewhere and won't be visiting this branch again, nor will I recommend them to anyone else. You'd be better off buying your food anywhere else that isn't here unless you want to be served overpriced, low quality food (or nothing if you're vegetarian of course).

Maccies is so clean so dont listen to bad reviews. Hi to all of you and I'm sorry. These things happen

Food McDonald's average fair but the restaurant needs to be cleaned more as its quite frustrating. This could be because it is always busy through

Use this place regularly as our Masters of Martial Arts Academy is right above the restaurant. Staff are mostly friendly and the food service is quick. Our students love it as after a training session it’s convenient for a treat. Not sure the parents agree though!

Food cold toilet not clean tables not clean and full of food food on floor Staff on tables could do with a good shower and a trip to the hairdressers . what can I say about the food chips was cold and like they been cook days ago. beef was still raw in middle . never go to this one in town again

I visited here at 9am while waiting for the bank to open. Got served quickly as quiet at this time on a Wednesday morning. When you place your order at the till they have an electronic display which is just adverts. Wouldn't it be a better idea to display your order here then you know they've got it right. There was a lady going round constantly sweeping and cleaning but would benefit from a deep clean especially under tables and the condiments area. The food was good.

I have no idea why this place gets such long ques but it takes a royal age to get served then it's by people who are half asleep, touching their face and have a micro-managing team leader on a power trip. There was food remnants on the tables showing they had not been wiped all day and the toilets were such a mess it wasn't worth risking catching something unpleasant. I will NEVER walk in that building again.

Came to the whitebirk branch on the 14th December for dinner. We ordered our food using the self serve. My husband we t to sit and I went to get napkins. As I was getting the napkins there were a few staff members behind the counter stood where the made burgers are. One of the blonde girls opened the box's and lifted the top bun and said to the other staff members this looks good, and they were all laughing. This is terrible messing around with someone's food. I'm so glad it wasn't my burger. As soon as a woman entered the back Area (I'm presuming a manager), the girl quickly closed the burger box. Totally disgusted with this, it makes you wonder what else they do.

Gone downhill since this new set up. Still good food, but doesn't really fill you up! Great variety to choose from. Mochas are delicious and food. Portion sizes are quite small and service isn't great. Some staff are quite rude.

The usual McDonald's food, but as this is based in town centre, there's no drive thru or parking nearby. You have to use the car parks around or the pay and display. It is almost always packed no matter what time of the day.

This is the third visit to the McDonalds on Burnley Road Blackburn BB1. We are not local but do travel here on business. This is not a typical McDonalds as all others we visit around the country are much better. Our last visits were not great but today's was much worse. Ordered cheddar melts and then advised there aren't any. Ordered a Coke and advised there are no fizzy drinks available. Ordered it to takeaway and the staff member who took the order was arguing with the staff member prepping the order as she had not prepped for takeout. The staff member then slammed at least 8 milk sachets I n the counter that good with my tea. What a waste I only need 2. Rude couldn't care less attitude.

Pop in mcdonalds had big mac meal and too doubles meat was cold and tastless the only good part WA the chips were hot and my drink was ok to shame I had to pay 7.00 pound for what looked like yesterdays left over waste

Es McDonald's, no esperes comer bien. Es barato y alegres de comida rápida, calidad consistente (que es normal).

Esta sucursal de McDonalds es absolutamente horrible. La falta de enchufes, malas instalaciones, los grifos de la azotea, deficientes de higiene y también muchos estudiantes trabajando en esta rama también!!

We had been to see Santa with our children, my eldest asked took here for tea. We'd ordered our food then went to sit down, the table was disgusting I had to clean it myself. It wasn't very busy but most of the tables still had food and trays on. Three tables around me still had the trays on as we were leaving! A pile of dirt had been brushed up outside the toilets. There was 1 young girl attempting to tidy up but she was taking her time at just wiping the trays instead of cleaning tables for people to sit. When I looked again she was stood reading a leaflet. I think if I'd seen the tables before we'd got out food I would rather of sat outside but my son enjoys sitting in when we do visit as its all part of the treat.

Food is decent and service is quick and efficient. Tables are a bit messy sometimes but that's the only complaint really

Great staff here. Never had a problem with any of them. They always thank their customers and polite through out. Only problem I have is now and again I seem to get the wrong food when I order at breakfast on a Saturday morning but apart from that great mc Donald's