Burger King in Blackburn with Darwen

good burger king, polite staff members

There's a very talent young chef here, that knows how to do a whopper. 🔥🌟

Great staff and food, very friendly and food was hot fast and fresh

Excellent customer service once again. This time from the lovely Paige 😀 thank you Paige for great customer service once again.

He got lost had to go and find him and food was cold again second time this as happened now

1 hour and 40 minutes for delivery. When arrived, food was cold.

Staff is very rude specially with delivery driver long time wait food is ready but nobody bather always ignore delivery driver

The driver swapped our order with someone else’s

They are not packed with people in, but I see they are booming on Uber eats. Yeh good food and service was ok when I was there.

all the food is cold very disappointed please give a full refund.

Took forever for food to come, food warm and all squashed in the bag, still tasted the same and good

Quality of everything gone down recently, from the drive through the food has been barely warm, and lacking in toppings, loaded fries in particular & the staff give off bad vibes. Conversations overheard from staff were derogatory comments about customers

Amazing service, brilliant staff & fresh hot food! James goes above & beyond.

How hard is it to READ what customers want on their order?! I havent ate all day and treated myself to food i dont usually eat now. Asked for NO VEGAN MAYO and my burger is absolutely covered in the stuff!!! A tenner for something i can't eat??

Ordered just before 7pm, quote time delivery time was 30 to 40 mins, once ordered stated delivery appox 20. 20. What happened to the offer Get this FREE: 6 Chilli Cheese Bites, 6 Onion Rings or 6 Chicken Nuggets when you spend £25. Not received!

2 hours to arrive and still forget my drink

Took an hour for the food to arrive, delivery driver must be working for 2 companies because he drove somewhere else first. Food was cold and inedible by the time we got it

waited over an hour and was missing more than one item " chicken nuggets and chilli cheese bites " wouldn't mind but it's not rocket science!!!!!!! stone cold had to microwave shocking never again!!!!

less than 2 miles away 1 hr to get delivery for a Monday not really fast food

fodd came freezing cold missing fries wouldn't order from here again was ransid

no drinks came with my order again joke

delivery scheduled for 130pm then kept changing the time. When the food arrived it was luke warm at best.

The staff are very friendly and the food is all ways to a high standard,my order has not been wrong in years,One of my favourite fast food restronts.

Took nearly 1 hour to arrive! Stated between 20-30 minutes when ordered.Not impressed as it was stone cold , not the drivers fault as stated no driver available for over half hour! Obviously was made when the restaurant received the order at 18.37pm arrived 19.28pm ! Bad service!

Chilli cheese bites enough said

Waited nearly an hour in total. When the order arrived the chips from both meals were missing. Rang restaurant to be told they didn’t have any chips…? Had i known i would have cancelled the order. The manager i spoke to on the phone was very nice and really apologetic but its just not good enough especially for the price. To just send the orders without chips because you’ve ran out is poor,

APPALLED...... Entered the premises and the first thing we saw was an empty restaurant. At least 30% of the tables/floor had food debris on top or underneath with a child seat absolutely covered in remnants of a meal. We started using an automated screen to order but had an issue. When we asked a staff member if we could pay at the counter we were told that we could not do this and they could not take payment at the counter. The staff member could see we were struggling but didn't even offer to help. There were 5 or 6 staff in the store and they were all out of sight behind the front of house serving area, laughing and joking among themselves. Two workers then came into the restaurant and started clearing a table themselves with napkins. I approached the counter and called "Excuse me" I called loud enough to be heard and could see the employee but was ignored, so I called much louder and asked for the manager's name. The employee never called for the manager. So, I explained that I would be reporting the store for the mess and lack of service. The response of "OK" startled me as even then there was no further interaction from the staff or appearance by the manager. The restaurant started to fill up and a family came in. The youngest was around 5 and even she made a comment "Urgh, it's dirty" referring to the chips on the floor. There was no offer to clean our table when the food arrived and it was 15 minutes before a staff member started to tidy up. Unfortunately this situation is not unique to the Blackburn outlet but is clearly an 'across the board' problem. My issue with this particular store was the staff response to an issue being raised.

The delivery driver was on time and the driver, very polite. However the food was cold, I assume that was due to the cold bottles of drink being placed in the same bag as the hot food at the restaurant. Once re-heated, the food was good.

Chips cold. Spicy Mayo dips missing from order

Missing items in order. Restaurant will not take calls, and just eat will not refund. Will not be ordering anything again

the food was cold not even a little bit warm it was stone cold. the delivery driver made two stops before delivering my order as well on stratcliffe street and Dalton close the food was uneatable and for it to come cold and missing items for over 30 quid is unreal

Amazing food great staff very helpful

Fantastic place for a quick bite to eat, lovely atmosphere, great staff served me in a short amount of time

I'm not sure how they managed to add cheese to a hamburger we ordered as my daughter has a bad dairy allergy but we ended up with cheese and not only that they also missed my daughter's drink and my chicken fries won't be ordering from here again.

all food very good except for onion rings which were inedible it's no wonder they were free but believe me they wasn't worth giving away ..... and why ask if food was late it's impossible because they just keep changing delivery time

Not the best Burger King. Long wait for food which would be ok if it was fresh, but fries were just kept warm and not crispy. Burgers looked like a 5 year old had made them with mustard smeared everywhere.

Entire order was stone cold and the bun on one of the burgers was stale to rhe point it was rock hard. For the money you pay, its an absolute joke. Dont waste your money

Freezing cold chips & burger. Disgraceful when you consider both the cost of food & delivery!

Absolute shambles, the restaurant is absolutely bloody freezing especially on a very cold day !!! food received luke warm and basically a vast waste of money. Place dirty and had to clean my table before use. Are these managers not putting heat on to save money !!!!! Please don’t go and waste your money there as there are better place to eat where they are clean, warm and owners are cost cutting by not warming their restaurant for their customers. Very poor customer experience. It would score a big fat 0 if this was available as a score

Absolutely shocking! Food was freezing cold and the chip so undercooked.

changed the time 5 times took 2 hours to arrive bk is never that busy

no dips and nugget meal was supposed to be 9 and it was 6.

Food was very cold wasn’t able to eat it

They got the wrong drink it was a blackurrant instead of an orange Capri sun so my son wouldn’t drink it but the food was good

Food arrived slightly cold, seemingly no insulated bag was used, othervise fast and polite though!

Some items missing. Bottle of coke. Onion rings said free item but was charged for them and missing. Also burger should of been chicken and came has beef for over £60 this was not worth the money

order missing items kids cheese burger from the family party 2

Very poor service for delivery guys Always poor service

chips under cooked and cold. soggy onion rings

absolutely terrible, ordered food at 16.14 told me it would arrive between 16.50 and 17.10 finally arrived at 17.42 food is stone cold and I will be wanting a refund, not good behaviour from a well known "fast food" restaurant.

Asked for delivery at a specific time, not ‘ASAP’ or the earliest available slots. They kept pushing delivery back further and further, so I can’t technically say it was late. It was then delivered in the last minute of the eventual delivery window; 59 minutes later than it should have been. Really frustrating, and not the first time this has happened with this specific restaurant.

Usually good but today burger was only warm & chips almost cold. Disappointing.

My order took 1 hour 15 minutes !

Food was cold, soggy and squashed. Cold drinks on top of the food causing the food to be damp .

Food stone cold. I live less than 5 mns from restaurant, terrible service. I ordered at 5.30 received my order an hour and twenty minutes later

Had a bit of trouble ordering on the machine, a member of staff not only helped me through my order, but recommended a few of the new items,which I'm glad I chose. All the staff were friendly and had great rapport.. It was quiet inside so can't really mark its atmosphere, but the food was fast and cooked perfectly.. can't fault the place and will definitely go back.

How do you miss something every time. No fries delivered at all.

Again great service, cannot fault the two staff behind the counter polite and very professional well done. Food had the double whooper with bacon cooked to perfection and looked like the photo on the advent. The restaurant was clean table had been wiped. A massive well done Blackburn.

Shocking service. Two hours late for a freezing cold meal

it took over 2 hours to complete order

Ordered a family deal and theres a burger missing and a upset child. Well done

No ice-cream in the order despite being charged for it

Delivery time kept getting pushed back later and later - which has happened a few times recently with this Burger King. The driver struggled to find our house, which we’ve never experienced with a JustEat driver before. Some of the food was burnt.

Delivery time kept moving back but was 15mins after original latest time. Food was stone cold on arrival.

driver went out his way to help, absolute legend

It was Really cold food witch is not eatable so not happy

food was cold because it took 2 hour to be delivered

Asked for plain burgers and came with sauce and Salad and when ring up they dont answer and aborger time they firgot the drink not happy

Bread was so stale it was awful , all the food was soo cold, the worse food I’ve ever had delivered

the chips was not cooked right and not a lot of cheese or bacon on them and the food was not warm

You’d think with the lack of customers they get in store and overpriced food they wouldn’t forget a whole meal… because what else can they be doing with their time other than make SURE an order is correct… 0.9m away is bburn college to re do their English as staff “CLEARLY” can’t read😑

The food was good. The staff on the counter were not very nice, and could he hear swearing at each other when children were sitting in there

one drink is missing and my food

All food was cold, chips were slightly undercooked. Bacon double cheeseburgers were laughably small, cold, dry and bread seemed a bit stale. Paid extra for loaded fries and got a very stingy portion with barely a smattering of topping. Wasn't expecting greatness but overall was pretty abysmal.

Consistent quality but extremely over priced.

Great saver menu and top service

Fries hot and tasty… burger could have been warmer but tasty… having classic Coca Cola available was a bonus. Served quickly.

Almost 2 hours late, all the food was cold and went straight in the bin! Drinks were missing too. The delivery driver told me he was waiting over an hour in the restaurant and the manager was very rude and wouldn’t cancel the order.

The chips was cold and the burger had a bun missing

All very good, everyone who had burgers enjoyed them. I was disappointed the dip for the cheese side was missing as it was one persons meal and very dry.

Main Burger(Whopper) from a meal deal was missing so I only had fries & some chilli cheese bites to eat.

Staff are horrific. Terrible customer services.

I am furious see photo when I have the chance to send picture there is no lettuce no sauce and the bun is stale

Hog and T were excellent, very friendly and helpful, along with the lady (didn’t catch her name) and the food was very warm and delicious! Would definitely recommend!!

ordered family party was missing 2 burgers and 2 fries still no money back. joke

delivery time got pushed back, not quite fast food

No straws and didn’t receive dips we had paid for

The driver was rude and disrespectful and trying to demand to see my receipt. This has never happened before and he got left nothing short.

It's good. And the chips are OK. It's better than kfc

Nice tasty food and very freindly service

I haven't been to burger king for A while but I was rushing around and thought I'd try a quick order well I wasn't disappointed the service was absolutely amazing quick service fast food very clean environment and all in all I walked away very happy and will definitely be returning

spent £55.40 that was 18 items. what arrived was 6 of the 18 items. absolutely ridiculous, tried to ring up and complain they are closed. so rather they have missed most of my order or the driver has stole it all for himself which they have said before is a issue

Food was spot on. The delivery driver must have got lost which isnt the end of the world as the food was still pretty warm when it got here. Not had a whopper for years, was thoroughly enjoyed

The restaurant kept changing the delivery time but that’s the only complaint I have. It was all hot, seemed to be cooked fresh and nothing was missing… a massive upgrade on certain other mainstream restaurants in the area!

Somebody elses order given to me.

Not much lettuce or anything else . Basically just a burger on a bun..

Wrong order delivered and no refund

Food was cold and missing items

Showing as delivered but was not delivered. I have nothing delivered at all !!!

the most brain-dead staff on earth. miss out 3 drinks from the order miss out a portion of chips send a box full off onion rings instead of the variety box don't send dips then have he audacity to put 1 singular pickle on a burger