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3.0

Based on 1.847 opinions finded in 4 websites

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Nº 310 in 359 in Blackburn with Darwen

Nº 12 of 15 Fast food in Blackburn with Darwen

CUSTOMERS TALK ABOUT DISHES WITH..paycokemustbuncookedchickenbacononioncheese

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Amazing service, brilliant staff & fresh hot food! James goes above & beyond.

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Gassy . 2025-03-01

MORE AT Google

The staff are very friendly and the food is all ways to a high standard,my order has not been wrong in years,One of my favourite fast food restronts.

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Andrea Fearnley . 2025-02-17

MORE AT Google

Chilli cheese bites enough said

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Regan Holland . 2025-02-04

MORE AT Google

The delivery driver was on time and the driver, very polite. However the food was cold, I assume that was due to the cold bottles of drink being placed in the same bag as the hot food at the restaurant. Once re-heated, the food was good.

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Dan . 2025-02-02

MORE AT Just Eat

APPALLED...... Entered the premises and the first thing we saw was an empty restaurant. At least 30% of the tables/floor had food debris on top or underneath with a child seat absolutely covered in remnants of a meal. We started using an automated screen to order but had an issue. When we asked a staff member if we could pay at the counter we were told that we could not do this and they could not take payment at the counter. The staff member could see we were struggling but didn't even offer to help. There were 5 or 6 staff in the store and they were all out of sight behind the front of house serving area, laughing and joking among themselves. Two workers then came into the restaurant and started clearing a table themselves with napkins. I approached the counter and called "Excuse me" I called loud enough to be heard and could see the employee but was ignored, so I called much louder and asked for the manager's name. The employee never called for the manager. So, I explained that I would be reporting the store for the mess and lack of service. The response of "OK" startled me as even then there was no further interaction from the staff or appearance by the manager. The restaurant started to fill up and a family came in. The youngest was around 5 and even she made a comment "Urgh, it's dirty" referring to the chips on the floor. There was no offer to clean our table when the food arrived and it was 15 minutes before a staff member started to tidy up. Unfortunately this situation is not unique to the Blackburn outlet but is clearly an 'across the board' problem. My issue with this particular store was the staff response to an issue being raised.

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D B . 2025-02-02

MORE AT Google

Waited nearly an hour in total. When the order arrived the chips from both meals were missing. Rang restaurant to be told they didn’t have any chips…? Had i known i would have cancelled the order. The manager i spoke to on the phone was very nice and really apologetic but its just not good enough especially for the price. To just send the orders without chips because you’ve ran out is poor,

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kayleigh . 2025-02-02

MORE AT Just Eat

Chips cold. Spicy Mayo dips missing from order

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Trevor . 2025-01-31

MORE AT Just Eat

Missing items in order. Restaurant will not take calls, and just eat will not refund. Will not be ordering anything again

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nadine . 2025-01-29

MORE AT Just Eat

the food was cold not even a little bit warm it was stone cold. the delivery driver made two stops before delivering my order as well on stratcliffe street and Dalton close the food was uneatable and for it to come cold and missing items for over 30 quid is unreal

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Victoria . 2025-01-26

MORE AT Just Eat

Amazing food great staff very helpful

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Todd Lyla . 2025-01-25

MORE AT Google

Fantastic place for a quick bite to eat, lovely atmosphere, great staff served me in a short amount of time

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Woolster_ . 2025-01-25

MORE AT Google

I'm not sure how they managed to add cheese to a hamburger we ordered as my daughter has a bad dairy allergy but we ended up with cheese and not only that they also missed my daughter's drink and my chicken fries won't be ordering from here again.

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Michael . 2025-01-20

MORE AT Just Eat

all food very good except for onion rings which were inedible it's no wonder they were free but believe me they wasn't worth giving away ..... and why ask if food was late it's impossible because they just keep changing delivery time

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Val . 2025-01-18

MORE AT Just Eat

Not the best Burger King. Long wait for food which would be ok if it was fresh, but fries were just kept warm and not crispy. Burgers looked like a 5 year old had made them with mustard smeared everywhere.

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Richard Newberry . 2025-01-14

MORE AT Google

Entire order was stone cold and the bun on one of the burgers was stale to rhe point it was rock hard. For the money you pay, its an absolute joke. Dont waste your money

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Sadie . 2025-01-11

MORE AT Just Eat

Freezing cold chips & burger. Disgraceful when you consider both the cost of food & delivery!

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Rachael . 2025-01-11

MORE AT Just Eat

Absolutely shocking! Food was freezing cold and the chip so undercooked.

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Katie . 2025-01-08

MORE AT Just Eat

changed the time 5 times took 2 hours to arrive bk is never that busy

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ads . 2025-01-06

MORE AT Just Eat

no dips and nugget meal was supposed to be 9 and it was 6.

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Dean . 2025-01-05

MORE AT Just Eat

Food was very cold wasn’t able to eat it

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Zara . 2024-12-30

MORE AT Just Eat

They got the wrong drink it was a blackurrant instead of an orange Capri sun so my son wouldn’t drink it but the food was good

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Gail . 2024-12-24

MORE AT Just Eat

Food arrived slightly cold, seemingly no insulated bag was used, othervise fast and polite though!

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Thomas . 2024-12-21

MORE AT Just Eat

Some items missing. Bottle of coke. Onion rings said free item but was charged for them and missing. Also burger should of been chicken and came has beef for over £60 this was not worth the money

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Gilian . 2024-12-21

MORE AT Just Eat

order missing items kids cheese burger from the family party 2

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Paul . 2024-12-20

MORE AT Just Eat

Very poor service for delivery guys Always poor service

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Asfak Ganda . 2024-12-20

MORE AT Google

chips under cooked and cold. soggy onion rings

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Dan . 2024-12-18

MORE AT Just Eat

absolutely terrible, ordered food at 16.14 told me it would arrive between 16.50 and 17.10 finally arrived at 17.42 food is stone cold and I will be wanting a refund, not good behaviour from a well known "fast food" restaurant.

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Lee . 2024-12-17

MORE AT Just Eat

Asked for delivery at a specific time, not ‘ASAP’ or the earliest available slots. They kept pushing delivery back further and further, so I can’t technically say it was late. It was then delivered in the last minute of the eventual delivery window; 59 minutes later than it should have been. Really frustrating, and not the first time this has happened with this specific restaurant.

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Josh . 2024-12-15

MORE AT Just Eat

Usually good but today burger was only warm & chips almost cold. Disappointing.

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Trevor . 2024-12-12

MORE AT Just Eat

My order took 1 hour 15 minutes !

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Morgan . 2024-12-11

MORE AT Just Eat

Food was cold, soggy and squashed. Cold drinks on top of the food causing the food to be damp .

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Natasha . 2024-12-08

MORE AT Just Eat

Food stone cold. I live less than 5 mns from restaurant, terrible service. I ordered at 5.30 received my order an hour and twenty minutes later

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Stephen . 2024-12-07

MORE AT Just Eat

Had a bit of trouble ordering on the machine, a member of staff not only helped me through my order, but recommended a few of the new items,which I'm glad I chose. All the staff were friendly and had great rapport.. It was quiet inside so can't really mark its atmosphere, but the food was fast and cooked perfectly.. can't fault the place and will definitely go back.

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Lee Horrocks . 2024-12-07

MORE AT Google

How do you miss something every time. No fries delivered at all.

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Michael . 2024-12-04

MORE AT Just Eat

Again great service, cannot fault the two staff behind the counter polite and very professional well done. Food had the double whooper with bacon cooked to perfection and looked like the photo on the advent. The restaurant was clean table had been wiped. A massive well done Blackburn.

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Jeff D . 2024-12-02

MORE AT TripAdvisor

it took over 2 hours to complete order

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adrian . 2024-11-30

MORE AT Just Eat

Shocking service. Two hours late for a freezing cold meal

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Rebekah . 2024-11-30

MORE AT Just Eat

Ordered a family deal and theres a burger missing and a upset child. Well done

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Kevin . 2024-11-28

MORE AT Just Eat

No ice-cream in the order despite being charged for it

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Rosemary . 2024-11-24

MORE AT Just Eat

Delivery time kept getting pushed back later and later - which has happened a few times recently with this Burger King. The driver struggled to find our house, which we’ve never experienced with a JustEat driver before. Some of the food was burnt.

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Josh . 2024-11-18

MORE AT Just Eat

Delivery time kept moving back but was 15mins after original latest time. Food was stone cold on arrival.

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Nicola . 2024-11-16

MORE AT Just Eat

driver went out his way to help, absolute legend

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Wesley . 2024-11-15

MORE AT Just Eat

Staff is very rude specially with delivery driver long time wait food is ready but nobody bather always ignore delivery driver

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SHAKEEL MOHAMMAD . 2024-11-12

MORE AT Google

It was Really cold food witch is not eatable so not happy

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Catherine . 2024-11-11

MORE AT Just Eat

food was cold because it took 2 hour to be delivered

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Jean . 2024-11-09

MORE AT Just Eat

Asked for plain burgers and came with sauce and Salad and when ring up they dont answer and aborger time they firgot the drink not happy

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Miss . 2024-11-05

MORE AT Just Eat

Bread was so stale it was awful , all the food was soo cold, the worse food I’ve ever had delivered

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Ryan . 2024-11-03

MORE AT Just Eat

the chips was not cooked right and not a lot of cheese or bacon on them and the food was not warm

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Beth . 2024-11-01

MORE AT Just Eat

You’d think with the lack of customers they get in store and overpriced food they wouldn’t forget a whole meal… because what else can they be doing with their time other than make SURE an order is correct… 0.9m away is bburn college to re do their English as staff “CLEARLY” can’t read😑

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Sophia-Louise . 2024-10-19

MORE AT Just Eat

one drink is missing and my food

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Anila . 2024-10-18

MORE AT Just Eat

The food was good. The staff on the counter were not very nice, and could he hear swearing at each other when children were sitting in there

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Paula Heywood . 2024-10-18

MORE AT Google

All food was cold, chips were slightly undercooked. Bacon double cheeseburgers were laughably small, cold, dry and bread seemed a bit stale. Paid extra for loaded fries and got a very stingy portion with barely a smattering of topping. Wasn't expecting greatness but overall was pretty abysmal.

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Nathan . 2024-10-16

MORE AT Just Eat

Consistent quality but extremely over priced.

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Frits Van noortwijk . 2024-10-16

MORE AT Google

Great saver menu and top service

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tyler craig . 2024-10-14

MORE AT Google

Fries hot and tasty… burger could have been warmer but tasty… having classic Coca Cola available was a bonus. Served quickly.

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DJ_Jaybee . 2024-10-12

MORE AT TripAdvisor

Almost 2 hours late, all the food was cold and went straight in the bin! Drinks were missing too. The delivery driver told me he was waiting over an hour in the restaurant and the manager was very rude and wouldn’t cancel the order.

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Lucy . 2024-10-11

MORE AT Just Eat

The chips was cold and the burger had a bun missing

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Gemma . 2024-10-09

MORE AT Just Eat

All very good, everyone who had burgers enjoyed them. I was disappointed the dip for the cheese side was missing as it was one persons meal and very dry.

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Catherine . 2024-10-05

MORE AT Just Eat

Main Burger(Whopper) from a meal deal was missing so I only had fries & some chilli cheese bites to eat.

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Tony . 2024-10-04

MORE AT Just Eat

Staff are horrific. Terrible customer services.

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JJ Moreland . 2024-10-03

MORE AT Google

I am furious see photo when I have the chance to send picture there is no lettuce no sauce and the bun is stale

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Danny . 2024-10-03

MORE AT Just Eat

Hog and T were excellent, very friendly and helpful, along with the lady (didn’t catch her name) and the food was very warm and delicious! Would definitely recommend!!

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Katie M . 2024-10-02

MORE AT Google

ordered family party was missing 2 burgers and 2 fries still no money back. joke

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Kirsty . 2024-09-28

MORE AT Just Eat

delivery time got pushed back, not quite fast food

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Jessica . 2024-09-23

MORE AT Just Eat

No straws and didn’t receive dips we had paid for

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Jess . 2024-09-22

MORE AT Just Eat

The driver was rude and disrespectful and trying to demand to see my receipt. This has never happened before and he got left nothing short.

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Julie . 2024-09-22

MORE AT Just Eat

It's good. And the chips are OK. It's better than kfc

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Cute cat plays games . 2024-09-16

MORE AT Google

Nice tasty food and very freindly service

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Emma . 2024-09-15

MORE AT Google

I haven't been to burger king for A while but I was rushing around and thought I'd try a quick order well I wasn't disappointed the service was absolutely amazing quick service fast food very clean environment and all in all I walked away very happy and will definitely be returning

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Siobhan Walsh . 2024-09-15

MORE AT Google

spent £55.40 that was 18 items. what arrived was 6 of the 18 items. absolutely ridiculous, tried to ring up and complain they are closed. so rather they have missed most of my order or the driver has stole it all for himself which they have said before is a issue

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sam . 2024-09-13

MORE AT Just Eat

Food was spot on. The delivery driver must have got lost which isnt the end of the world as the food was still pretty warm when it got here. Not had a whopper for years, was thoroughly enjoyed

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vanessa . 2024-09-11

MORE AT Just Eat

The restaurant kept changing the delivery time but that’s the only complaint I have. It was all hot, seemed to be cooked fresh and nothing was missing… a massive upgrade on certain other mainstream restaurants in the area!

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Connor . 2024-09-07

MORE AT Just Eat

Somebody elses order given to me.

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Jason . 2024-09-06

MORE AT Just Eat

Not much lettuce or anything else . Basically just a burger on a bun..

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Ann . 2024-09-05

MORE AT Just Eat

Food was cold and missing items

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Calvin . 2024-09-03

MORE AT Just Eat

Wrong order delivered and no refund

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Alison . 2024-09-03

MORE AT Just Eat

Showing as delivered but was not delivered. I have nothing delivered at all !!!

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Martin . 2024-09-01

MORE AT Just Eat

the most brain-dead staff on earth. miss out 3 drinks from the order miss out a portion of chips send a box full off onion rings instead of the variety box don't send dips then have he audacity to put 1 singular pickle on a burger

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Callum . 2024-08-31

MORE AT Just Eat

ordered a copper got a vegan royal

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Carley . 2024-08-29

MORE AT Just Eat

Absolute sensational food! Hangover Cure 100%!

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Craig . 2024-08-25

MORE AT Just Eat

delivery driver knocked once then was going back to his car with the food

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Lesley . 2024-08-24

MORE AT Just Eat

Missing items from a small order. How difficult is this, to get it correct?

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Patrick . 2024-08-23

MORE AT Just Eat

I was served by a white gentleman with a beard. Very friendly and helpful, I’d ordered the wrong mayo and he changed it for me :). Seating area clean, staff very friendly, food really good. Would highly recommend

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Jade . 2024-08-23

MORE AT Google

i have received the wrong order

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Charlie . 2024-08-18

MORE AT Just Eat

burger and fries ok but would have been better if we had received the drinks 😒😒

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Val . 2024-08-12

MORE AT Just Eat

Can remember burger king in the states a few years ago..which were great ... so thought i would give it a try.. over priced Terrible nothing like pics... also no salad on burger dry meat patty that was just awful to eat. Never go back.

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JAGC75 . 2024-08-10

MORE AT Google

Food was cold, the bottle of coke was warmer than the food, Ordered a Blackcurrant Capri for my daughter received an orange one. One of the major fast food companies in the UK and received poor quality food, it's a shame because normally I would offer 4 or 5 stars 🙁

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Mark . 2024-08-03

MORE AT Just Eat

missing a fanta on my order. only had 1 coke zero.

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Kamela . 2024-07-30

MORE AT Just Eat

Ordered £40 pounds of food from Burger King , order accepted, delivered 2 chips and three drinks out the full order saying they’d ring out of burgers !!!! Order should have been declined , 1 hour later , 40 pound lighter and starving kids ! Shocking service

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Sarah . 2024-07-28

MORE AT Just Eat

Cheese bites sent instead of onion rings, sauces missing when payed for them and no cheese on the burger when payed extra for it to be added.

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Sam . 2024-07-22

MORE AT Just Eat

Very quick service,its a really clean restaurant area,I don't usually sit in because fast food restaurants are usually unclean,dirty tables,floor ect,but this one is super clean,will enjoy coming again.

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Richard Williams . 2024-07-19

MORE AT Google

time kept changing and when it arrived the chips were soggy and not crispy and cold , the lettuce had gone soggy and brown ive never had a burger King like that before . The order needs to be done once courier arrives to guarantee the food os of a better quality when arriving very disappointed

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lucy . 2024-07-17

MORE AT Just Eat

Why do people go to McDonald's when these exist.

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john robinson . 2024-07-16

MORE AT Google

me my mum and dad all loved the meals and drinks

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Robert . 2024-07-13

MORE AT Just Eat

It was the first time I've been to this Burger King in a while as I'm not local to the area, however the food was made relatively quickly with everything I ordered tasting good, the staff we're polite and the restaurant was clean. I would definitely come back if I was in this area again. The only thing I will mention is that they make you order your meal through the Kiosk Screen rather than at a till which personally wasn't an issue for me, however to some people that may be considered inconvenient or impersonal.

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Vesy . 2024-07-09

MORE AT Google

All freezing cold and dips missing that I payed for.

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Sam . 2024-07-08

MORE AT Just Eat

missing the items very dissapointing

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Ryan . 2024-07-07

MORE AT Just Eat

Food was stone cold and bacon fat was under done

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Miss . 2024-07-07

MORE AT Just Eat

We did the drive through and a young lady called paige served us and what a delight so polite Macdonalds could learn a thing or two from this young lady. Service with a smile and a cheerful attitude. Well done young lady from the Coopers

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Tracy Cooper . 2024-07-06

MORE AT Google

I've not been here for a while and, as much as the 2 young lads behind the counter were lovely, I won't be going back anytime soon. Our burgers were lukewarm, at best and didn't taste of anything. À

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Sue Mcintyre . 2024-07-06

MORE AT Google

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