Based on 10.213 opinions finded in 4 websites
Based on 10.213 opinions finded in 4 websites
Opinions
As these places go ventura is pretty much the same. Very busy, especially on school hols,. Food as good as you can expect. Service normally very very good as well staffed site
A Man . 2024-05-24
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Was in my car couldn't pass comment on the atmosphere
Heather . 2024-05-20
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Please be cautious about parking here Queued for 15 mins to get to the collection window using the drive thru Ended up exceeding the 1.5hr parking limit in this car park which has resulted in a parking charge notice The restaurant is a franchise & the carpark is privately operated. Please take care
John M . 2024-05-15
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Charlie on customer services was very helpful
CARL WAYNE . 2024-05-14
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Good standard Maccies. Good came out quick and was exactly as expected
Charley Sloan . 2024-05-14
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The burger was nice but was all sloppy in the box,like it had been dropped or something and the milkshake didn't taste of chocolate at all,neither did its replacement. There are far better mcds in the area
Justin Pedrick . 2024-05-09
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Nice only went for a mcflurry but it was nice and fast and good service...
Craig Ball . 2024-05-03
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The usual McDonald's experience, nothing spectacular, best to order off menu/speciality items in order to get them fresh and hot
David Grimmett . 2024-05-02
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Older Staff are always friendly
Drew Sumner . 2024-05-02
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Well get there to have to walk around the staff vaping at the door then for staff saying the wrong numbers for the orders not 1 but 3/4 times and then moaning about it well they have the paper in front of them and 1 man to have a hair net on Obviously the ladys hair don't fall out Who knew
Mark Cullinane . 2024-04-27
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The self service machine was out of recipe so had a nightmare trying to get our food
Deborah French . 2024-04-26
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This was an ok McDonald's, the food was good and my order was quick. One thing McDonald's "NEED" to change though in all of its restaurants is the identification of Diet Soft Drinks and Full Sugar Soft Drinks. I ordered a diet coke and standard coke and they came in the same cups! Yes, some have plastic taps on the lids that are supposed to identify differences but we could not trust them. Having cups with diet CLEARLY written on the front would sort this problem, it's not that difficult!
Honest Reviewer . 2024-04-23
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Drive thru, small order. 20 nuggets. Took so long. I don't know what is happening to McDonald's in general these days. They are definitely no longer a fast food company.
Ian Clowes . 2024-04-22
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Things are always missing when you order and have it delivered. Won't be doing it again.
Tracy Cracknell . 2024-04-12
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Disgusting, trash all over the place. Cleaners are just chatting not doing their job.
Tom Csicsely . 2024-03-29
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OMG I LOVE MC DONALD THEIR FOOD IS SO FASCISTIC
maryam ali . 2024-03-29
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This has happened yesterday. I went to grab some food at 04:45 am ( at 05:00 am breakfast starts ) and I have kindly asked if i can get my food freshly cooked mentioning i dont want anything reheated or left over. I have got my fries that were rock solid and a really bad colour to them, must have been over cooked or left in the heated tray for hours. This is not the first time when this has happened, if you go in 15-20 mins before changed over between main menu and breakfast expected to be given a lot of left over food that sat in the trays for hours. 1 star experience! 👎🏽
Alexandru Giju . 2024-03-28
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Absolute scum, paid 40 quid for an order to be delivered, when the driver has turned up they're refusing to make it, but you cant get a refund because they've already accepted it. Pathetic excuse for a company, especially as they wont answer the phone either.
MentalRabbit118 . 2024-03-28
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Always decent. You know what your getting
Brumsgrub . 2024-03-24
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Fast food friendly staff shame about the new straws
Peter Morrissey . 2024-03-21
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Very busy that's McDonald's. Food nice .
paul storey . 2024-03-18
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Vile, the chips wasn’t cooked properly they was still white, over salted and the hamburger was meant to be plain due to allergies and twice it came out with onions on. Wouldn’t eat here again
Kerri Mills . 2024-03-17
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Usual mcdonalds,staff at swad are very good
chris pallett . 2024-03-17
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most expensive mcdonalds I've been too
Andrew Dowse . 2024-03-12
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And car park to small and to dangerous
Bob Ball . 2024-03-07
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Smaller than usual for McDonalds. Busy and noisy. Odd layout of car park and couldn't find disabled bays.
Anne Underwood . 2024-03-07
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All the night shift staff are off their faces on drugs every shift and they turn the milkshake machines off every night so they don’t have to bother making them Tip: try and close your eyes a little bit when you’re serving people, you look wired out of your tree
Kieran Wright . 2024-03-01
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The worst McDonald. There is always issue with the food. Cold, salad isn't fresh, missing order...
Aga . 2024-02-29
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Normal run-of-the-mill theMcDonald's, serves a purpose!
Chris Bevan . 2024-02-25
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I am disgusted. I was missing my fry’s off my meal. Went to store to ask because they put the phone down on me. I was being calm and collected and the manager told me to leave. And that I was lying. I showed him my order and then he said that their to busy and I’m holding up the rest of the tickets. Never again. I went to my car and cried I have been shouted at like that in a long time. As an abuse victim this was very traumatic. You will be hearing from me.
Thomas McDougall . 2024-02-24
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Missed my Fry’s of my order. I tried phoning the store. They answered then put phone down on me. Still not been refunded for them.
Thomas Mcdougall . 2024-02-24
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Computers went down so couldn't order.
Deb Cheadle . 2024-02-13
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Items that were paid for were forgotten, donuts were stale and like cardboard
Bron Wood . 2024-02-12
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It's a good place to have ice cream 🍦
Wajih Badri . 2024-02-07
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It was very busy when january was here
ADAM Thompson . 2024-01-25
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This was a great stop for something quick to eat. The service was fast. The food was enjoyable. Plenty of parking. The staff were friendly.
williamskdn . 2024-01-21
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This was a great stop for something quick to eat. The service was fast. The food was enjoyable. Plenty of parking. The staff were friendly.
Nathan Williams . 2024-01-21
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Food is getting worse & worse. Not happy with it looking dried out.
Stephen Sibley . 2024-01-10
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Chips were white and not cooked through. Very clean n tidy though and quick service
david Wardle . 2024-01-01
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Very busy but as normal quickly served, can be difficult to find a seat
Mat Walls . 2023-12-23
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Ordered on just eat . Me and my son are staying at Premier inn Tamworth. I got delivery as I have no transport. When my order came , 4 of the items were missing. I called the restaurant , the male I spoke to said “you need to come and get the missing items”. I explained that I had no transport and a toddler ready for bed. His reply was , “well I can’t help that” It was their error. I double checked the receipt and have been charged for full order. I requested refund for missing items. He then put phone down. I’m furious
Matt Bennett . 2023-12-23
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Typical MacDonald you know what you get
Bartlomiej Roczniak (Artist and Illustrator) . 2023-12-18
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Great restaurant. Shame about the road to get out
crazy family . 2023-12-16
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My partner and I went to the drive through mcdonlds by sainsburys this morning in Tamworth. We could not believe how long we had to wait. We ordered on the machines inside as the drive through was gridlocked. There were a load of delivery men waiting that seemed to be receiving their orders continuously whilst about 20 of us whom had ordered on the machines waited.. and waited. 27 minutes in the end and that was only because I went up and moaned. It was a complete shambles! When we did receive the order it wasn't correct so we had to go back and wait again!! Seems like the only way to get a maccys nowadays is unfortunately to order a delivery. Not happy customers!
Caz C . 2023-12-10
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I've never seen a group of people work so slow in my life. And looking like they didn't know what they were doing. There were bags of food on the counter going cold. One member of staff was asked to go on till to serve a customer and he refused.
Michaela Meredith . 2023-12-09
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Service was okay but they don’t fill the drinks up properly you only get half a cup of coke it stupid what’s wrong with giving the other half we do pay for it and it’s not exactly cheap for a meal either
Tanya Newman . 2023-12-07
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Good food and enough parking space
kamal .keams . 2023-12-04
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Absolutely disgusting chips were rock hard, may as well been crisps. Not that u would wanna eat them though.
Claire Walker . 2023-11-30
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Food was nice and was brought to the table fast, staff was okay and there was room to sit down so good experience
deborah bridgwater . 2023-11-29
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No surprises, service and food on par with any other McDonald's. Chips/fries are great.
Daniel Yoxall . 2023-11-26
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Firstly the place is so full of takeaway drivers you can hardly move, you need a separate place for this, the lad on the front, although pleasant, had absolutely no idea what he was doing, they have no hot chocolate, (waiting for a part apparently, standard answer) and no pancakes for the breakfast menu, all In all less acceptable than the usual shower expected from this place. Unacceptable and wouldn’t be tolerated in any other business.
Karl Lakin . 2023-11-26
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It was like most Mcdonald, but the atmosphere for Halloween was great
Rileyredwolf (Redwolf) . 2023-11-24
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Decent food for McDonald's. Since they have started doing Uber Eats etc the wait for food has become rather long for a 'fast food' place
Teresa Wakeling . 2023-11-20
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No hot chocolate again haven’t had any for a week. Shorted on my large white coffee large cup but standard amount of coffee. Ordered white coffee got black coffee which was very very bitter. It wasn’t very hot either. This not the first time either so that’s it I’m going to McDonald’s at Wilnecote from now on even if it is not on my route. They’ve never let us down
Jayne Hudson . 2023-11-17
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Good location & the member of staff who served me was super helpful. The restaurant is clean & tidy. The food was fresh & hot
Josephine Parrish . 2023-11-15
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I'm a local taxi driver i went here twice in one day and I got a parking ticket for no reason and the manager was not helpful at all went to the staff they also did not help
Shaukat Mahmood . 2023-11-14
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Best for burgers always nice and juicy never get a bad meal here
Matthew Crewe . 2023-11-09
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Very busy, not the largest of stores and had people banging in. At the time we visited there were lots of staff on to cope with the demand however the staff were not helping with congestion.
Gareth Smith . 2023-11-04
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Food was hot and quick table service
carl smith . 2023-11-02
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As ever the bar is set very low and they don't disappoint. Shambolic service and getting a clean table is akin to a lotto win.
Trevor Ward . 2023-11-01
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My granddaughter's weekly treat, she love's it
Anne Jones . 2023-10-28
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Average rubbish if your out and about and desperate. At least you know what your getting.
Jamie Butcher . 2023-10-26
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Food had missing items, food was stake and cold
Emma-Clare Rush . 2023-10-22
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Prices seem to have gone up a fair bit as with most things, service could have been quicker.
Jon Wilde . 2023-10-19
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Ordered on the machine paid £4.79 and got nothing
Peter Harrison . 2023-10-16
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What a joke , employees are idiots , thick is an understatement. I have never know such a bunch of incompetents in my life . Food is terrible . DONT BOTHER ,travel to the next town if you want mcdonalds . Wow !!!!!! IDIOTS
Robert Lewis . 2023-10-14
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I Only use the drive through on rare occasions, so unfair to comment on the atmosphere.
Gary Biddle . 2023-10-12
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We'd had a terrible morning with things going wrong for my daughter's 5th Birthday then came to Macdonalds (after walking out of previous restaurant when they took over an hour before bringing drinks never mind food) and it was packed and couldn't get a table for 7 of us but a lovely staff member called Jan asked another family to move to a smaller table to allow us to have the big table. She later comes out with a mcflurry for both of my girls. This really cheered them up, what a lovely gesture ❤️
Rebecca Clark . 2023-10-11
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Had to wait aongtime to get my food
Charlie Khag . 2023-10-07
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Always find the food cold or just like warm getting better
William Taylor . 2023-10-03
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Whilst waiting for my food at the second window for a good 5 minutes, I had the displeasure of noticing the shocking amount of >>>flies<<< swarming around the coffee machines and the screens above it. It was absolutely disgusting. I'm not sure how long the flies had been there, but I'm concerned that they may have been contaminating the food and drinks being served to customers. I also wonder if the staff is aware of the fly problem and, if so, what they are doing to address it.
Indo . 2023-10-03
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Really good food that is really fresh
Fatima Rehman . 2023-09-30
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Sometimes ok. most of time food is cold or Luke warm. Waited 17 mins for my order and they seem to have no record of it. Then when I got it it was wrong. The wilnecote McDonald's seems to have a lot more consistency
Memento Mori . 2023-09-28
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Nice and clean and maybe as we went when it was quiet food was given in alright time.
layla . 2023-09-11
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Ordered 2 meals via Uber eats, somehow despite only have 4 items to put into a bag an entire burger was missing (sadly not the first time we have had items missing from this store). Tried to call the store around 10 times, each attempt either resulting in the phone ringing out or my call being cut off after 3 rings. Eventually got answered to be told it’s not their responsibility but the Uber drivers (wasn’t aware that the Uber driver prepared the food as well?!). Basically offered no help apart from advising me to order again and then go through the process of getting a refund. Meanwhile the rest of my food is going cold. Absolutely terrible service from this McDonalds. If you don’t want to help, I don’t suspect that it’s very hard to read an order and put the correct items in the bag in the first place.
Leanne Griffiths . 2023-09-07
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Went early morning not busy nice staff food was good
lee mont . 2023-08-21
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It's a McDonald's you know what you get
Kevin Grant . 2023-07-31
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Got food fast and it was nice and cold in there as outside was very hot :)
mark weston . 2023-07-27
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If I could it 0 * I would. I ordered a double McPlant at the drive though and they gave me single 1. OMG the fries were the worst I've ever tasted, warm and tasted like they were not cooked properly. You advertise your fries as fluffy on inside and crunchy on outside but this was not the case! The salad inside burger was an old piece of lettuce with brown around the edges. They got my drink right!! I had a dog with me so could not go inside the restaurant to complain or I would have. I shall be submitting a complaint to head office.
Debbs Hughes . 2023-07-17
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We orders 3 quarter pounder and we got four slices of cheese and didn't let us get a refund or more burgers. This place is unacceptable as this isn't our first encounter with this rat worker filled place as another time we went in and asked for a chicken nugget box and we received a small pice of lettuce. I saw one of the workers standing doing nothing and staring at my daughters down below parts. Discusting.
Becky Lagorio . 2023-07-15
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we ordered quarter pounders and just sent me two peices of cheese
Mary Lagorio . 2023-07-15
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Was served by Rosie and Evie who were the loviest staff! Great service, very nice & quick & helpful with my order!!
Betty Isaac . 2023-07-14
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This McDonald’s is horrendous. Staff (kids) are always rude on the drive through!! NEVER any frappes. They are constantly running out of things. When you get a take away order it’s always cold and poorly presented ( a burger just thrown together with no care being made at all) and lastly always missing things off orders. This McDonald’s needs a proper manager who is actually capable of managing a big company like McDonald’s because Ventura McDonald’s has such a poor reputation
Nicola087 . 2023-07-13
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Food was cold. Takes ages to come also.
Jordan Mitchell . 2023-07-09
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Service quick but food not very hot.
mark mitchell . 2023-07-05
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It’s a McDonalds. It’s the same wherever you go.
Kelvin Bastow . 2023-07-04
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Always find time for a McDonald very enjoyable shame they had no milkshakes but hey how we'll survive.
Paul Walker . 2023-06-28
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Sadly, I think most of the staff seem unaware what counts as salad. 98% of the time, when I specifically ask for no salad, there's no lettuce included - the rest of the salad remains included. Food today was like warm, in fact, not even luke warm. I'd have returned it had I not been in a hurry.
Linda Tooze . 2023-06-26
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Literally waited minutes and everything hot and fresh, very impressed
Jayne Hiley . 2023-06-25
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Twice I have been here and ordered coffee around 6am and it just tastes like the milk is gone, couple hours after I was sick.
Rodukk . 2023-06-22
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Takeaway order. when you get home you find something else inside the package.
Daniel . 2023-06-19
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First time going for few months and some how its gotten even worse missing items rude staff long wait time even got to hear employee’s screaming at each other over the intercom. I know it’s only McDonald’s, but the customer service was ridiculous. No apologies for missing items, shouting at each other in front of customers. I wouldn’t have minded the wait, but half the staff were standing around gossiping to each other.
R4G3 Gaming . 2023-06-18
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Really friendly guy at drive thru with glasses. Think his name badge said lee. Never had service like that it proper stood out. Bloke seemed genuinely happy to serve us. Was delightful. Food was warm and quickly given to us too
Rachel Bee (Rachel) . 2023-06-11
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Staff were rude and no acknowledgement of me at drive thru
Tammy Redgate . 2023-06-11
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The cleaners are rude and always harass me and my friends, food was alright tho
BLKasparas . 2023-06-07
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Some of the staff are polite and a lot are very rude some time the food is cold and tastes not very nice I have seen some of the staff touch there hair and then service a customer so I feel there manager needs to speak to them about the health and safety in food.
Theresa Gilliver . 2023-06-07
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Fast service lovely staff especially the front of house ladies
Lisa Blabey . 2023-06-07
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Quality of food was poor muffins was stale and rock hard one sausage egg muffin didn't have any cheese on avoid this place latte cup was only half filled avoid this place
Michael Hitchen . 2023-06-03
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I had breakfast muffin. Found 2 blonde hairs. Disgusting.
Darlene Beatrice Abecia . 2023-05-30
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New staffs burn the buns, this need review as is the second time this week and all my bun are black. And no source of my mc crispy. And you always has to wait even if there was no customer or what so ever I may not go there again. But even if I do I will triple check before setting off.disappointed
Dorothy Koranteng . 2023-05-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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15 Opinions
We decided we would get something to eat from here. The car park outside this place is small and can be difficult to get a space. There is parking spaces over the road at the retail park. The place se
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