Mcdonald's Restaurants in Tamworth

Visited with my daughter recently and it's usually a difficult place to get in and out of at the best of times due to the heavy traffic at Ventura. Since the refurb this year there are less seats and you can never sit down anywhere. Staff were standing around and chatting not cleaning tables. The new interior layout looks OK but doesn't cater for the amount of people that visit we needed up eating in the car.

Not the MC Donald where I was early in another areas

The food was good price good and it came really fast

Friendly staff. Quick service. Food nice and hot. Clean.

The food here is standard, as expected from McDonald’s, and the location is always busy due to being in a retail park—understandable. However, our experience was deeply upsetting, not because of the food or the crowd, but due to the behavior of an employee. When we visited, there was an older lady handing out balloons to families with kids. We were with our 5-year-old son, and he was excited seeing other kids getting balloons. However, this employee deliberately ignored us. She handed balloons to every family around us, including the table right next to ours, but completely skipped us on purpose. It was hurtful and made my son very upset—he was in tears. I wanted to confront her, but seeing my child cry stopped me. This simple act of neglect and intentional avoidance ruined our day. That lady’s behavior was absolutely unprofessional, unacceptable, and frankly, disgusting. If you’re a parent visiting this location, be cautious. Such an incident might happen to your child too. A small action like this can shatter their happiness and turn your day into a frustrating experience. Management should address such behavior immediately and ensure all children are treated with kindness and fairness.

Worst service ever will not be using this waste of space ever again they don't know how to serve anyone they just leave you to it and wonder why people have a go at them for not serving anyone

Cold burger, despite it being busy. Disappointing.

The food was cold with no taste it was like eating cardboard absolutely disgusting 🤢

24 hours only for drive-thru, went at 11:30pm and was turned away at the door. Online hours should be updated.

Junk food, unhealthy junk food. Don't eat it, don't like it, don't want it.

The worst McDonalds in the UK. Literally terrible service, the clowns who serve you are too busy chatting up their mates in the queue. Its not fast food it's slow cold food and it is BAD. Just take the extra ten minutes to drive to a different one nearby and you'll definitely have a better experience. Don't waste your time and money on this one.

They always forget something in my order and everyone I order the food is cold makes me not wanna order from here again. Everytime I order I’m always missing something it’s just silly because all the items are in the ticket.

Edit august 24. The refurb makes it look like a criss between kego land , and 80s mfi store and an IKEA showroom. Its awful. No view of the shops as they've blocked it off with the frat run , a smaller car park and the seating taken by the frat run has been shoved outside . I do strongly believe that just ear uberoo and delivering should be banned for encouraging obesity Always full of Just Uberoo drivers that stink and drive uninsured vehicles. Always out of stock or machine not working. Take your pick, coffee, tea, pop, ice cream . I asked if the ice cream machine was working and was told yes, then they decided to clean it before I could order. Open 24/7 but they clean the machines at 9 pm. Totally useless. If the coffee machine is working they usually serve cream topped drinks with melted cream. Definately one to avoid. McDonald's have also decided to stop accepting printed coffee stamps despite it being advertised in the newspapers that they'd be accepted till the end of the year.

By far the worst mcdonalds on the planet. Drive through queues outrageous, go inside when its empty and still have to wait 20+ minutes for your order to be cold and incorrect. Pathetic

Very crowned one but very convenient location

Just another small McDonald's. Helpful staff

Typical McDonald's. BUT if you're all about recycling and doing the right thing for the planet, why are STAFF putting recyclables in ordinary trash??

Probably the slowest mcdonalds I've ever been to, and still messed up the last two orders.

My new local, good food,service and atmosphere

Bland , table service not in use

I swear their only objective at this maccies is to get every order wrong. Every single time something is not right whether it is undercook fries, missing items or burgers that look like they have been sat on.

Rachel always greets us with such friendliness. Assisted us on ordering on the screen.

This McDonald's is always busy so the waiting time can be quite long. The access in and out isn't exactly convenient. The demand clearly outweighs its size .... not good when all you want is a milkshake or a happy meal for your little one as it's never a quick in and out.

Can't beat there sausage and egg mcmuffin

Gave the newly refurbished drive through a go to see if the service was any better than it used to be,still no better and a waste of £25 on food that I ended up chucking in the bin once I got home. Ordered plain burgers but came with everything on,chips were undercooked and cold,no sauces in the bag even tho selected sauce with the nuggets,didn't matter tho as they was still pink inside so again went in the bin.onky gave 1 star because it wouldn't allow me to leave none. Won't waste my money in future

Just got a standard McD take-away. Was OK. Parking a bit tight.

Always a good Mcdonald's to go to, but genuinely one of the busiest I've ever been to. The drive through is insane at the weekends, so be mindful. It gets so busy it blocks the road to Sainsbury's too. Ha ha. I'm not always loving it. Food and service are good here.

I took my granddaughter for a late lunch. It wasn't busy when we arrived but soon got busy. The food was good and the staff friendly.

There was no syrup for the pancakes in the bag

Good food here but drive thru was so slow because of one customer if they would have parked them up my food wouldn't have been so cold, speed up and ill give 5 stars

Can’t seem to understand dietary restrictions 4th order in a row

Didn’t even get the order and no-one answers the phone at this location … 2 hours later I went elsewhere

cold food yet again the drinks come warmer

Since the store was revamped the food and delivery time have been great.

Ordered food and only drinks were delived what a joke

Left me waiting an hour for delivery to then cancel the delivery at 10.56 with no contact whatsoever and no opportunity to order elsewhere! Absolute morons

Ordered two meals. Only thing in the bag was one drink that had fallen over in bag and so was empty by the time it got to us. No food delivered.

Cold food chips taste delivery tho

Very busy this Friday night but despite this reasonably quick service and food was good.

Waiting 2 hrs still no food delivered absolute joke will never use you again !

Absolutely shocking didn’t receive my food I approached the driver as he was leaving the street asking where my food was he proceeded to show me an empty bag telling me McDonald’s hadn’t supplied my food still waiting on my refund

what an absolute joke! was missing 20 chicken nuggets and the chicken mayo was freezing cold when food was delivered and couse they missed food of I had to travel to go and get the chicken nuggets as they was for my children I am not happy atoll!

We went through the drive-thru. It's a McDonald's! It was clean and accessible.

wrong order delivered ordered phillt cheese large meal with coffee got double quarter pounder with coke

the new layout at the Ventura is good but they unfortunately don't always give you everything you ordered if it is a lot of things but great otherwise

Missed sauce AGAIN absolutely ridiculous every time I order my order is messed up

This McDonalds has recently been refurbished to include a nice covered outside seating area.. However, having placed our orders, we waited ages for the food, and when it arrived, we all found it unappetising. Not sure what McDonald's are doing with their food these days, as I don't think they could make a burger that is any thinner! 🫤

no straws again Large chips was size of medium again

Missing items and no straws for drinks

The only good thing with McDonald's is the breakfast cause everything else is just utter pants horrible and doesn't state when getting it to hand from photo menu.

not delivered driver went to wrong area I was tracking him then he marked it as delivered and the food never arrived

driver very polite and thankful

Went through drive thru and even though I only live 5 minutes away by the time I got home with food it was cold.

The drink spilt in my bag ruining my food

driver had left thermal bag wide open so whole order was stone cold barely even Luke warm some of it

Little cold but other than that ok

Absolutely frezzimg not happy at all

Chips were cold and soggy and barley anything in there everything else what really nice thanks

Food cold and missing All the dips for the shared box and chicken select meal , they need to employ people that can actually read the orders properly, every time I order this meal they NEVER send the dips

Totally wrong order. Didn’t ask to see my code

Waited over 2 hours and they still didn’t even turn up with my food and said it was delivered when it didn’t even get delivered

my drink was warmer then my food

Very fast through the drive-through. I had pre ordered on the app, including modifying the burger and all was perfect.

Coffee wasn't very nice, looked and tasted very bland, I usually like their coffee but won't be having it again

didn't receive kids fruit shoot

You get what you get at mcdonalds food is ok . Service was slow even at 11.30 Nice refurb

Food wasn’t a hot. Food was missing

my food was cold and I ordered 2 tomato sauce and they wasn't in with my order and this is the second time this has happened

Overall it's nice to have the place regenerated but in my opinion the running and quality of food was better with the old staff , it's a gamble between whether your food will be cold or hot usually it's the first one but with the old layout and staff the place was a lot more efficient and organized, maybe it will change in time but currently it's not the best McDonald's in the area to eat at.

Good drive through not good amount of chips

After wait in a queue for ages ,finally placed order and paid to be told park up somewhere on left , collect drinks , no sugar for coffee food finally delivered to car and sugar requested and delivered to car probably 20 mins from queue to food delivery, certainly not fast food for sure ,our local swadlincote mc Donald's certainly puts Tamworth to shame .

Very busy at the centre of skegness. Only got 8 nuggets in my 9 chicken nuggets box. Saved an argument when the 9 were split 2 ways. Lol. The arcade across from McDonald's was brilliant though.

ordered £32 worth of food and got delivered the wrong order for the amount of about £15 worth food was also cold so was chucked in the bin.

the drink came sideways and was half full spilt all in the bags leaving fries soggy

Unfortunately we were missing dips!! Order stated 2 would be delivered - nuggets weren’t great without :-(

£45 food order arrived on time but it was almost stone cold yet again. The McDonald's restaurants in Tamworth are repeatedly sending out food which isn't up to temp when it leave the restaurant. Three out of our last four orders have been below temp on arrival. Worst part is, they don't seem to care. How can food arrive quickly and yet be cold.

Just Eat delivery guy took 35 minutes to make a 10 minute delivery, so everything arrived cold...well, what did arrive was cold. Roughly half of the order was missing. Called the branch and they didn't do anything to help, contacted Just Eat and now have to wait for them to send my money back to me. Just really, really poor experience.

Missing childs happy meal. Rest of food cold.

Food was stone cold poor quality and I wasn't allowed a refund or credit to my account it's terrible customer service

Food was late and cold one of the drinks was spilled during delivery

Food was stone cold on arrival

food was stone cold and the delivery driver stank off vodka and he drove away in a car .

Can’t get simple dietary requirements correct 2 orders in a row

It's lovely now how they got the outside seating ofcoures when it's nice so definitely recommend it

didn’t bring my food just my drinks

no delivery mcdonalds not answering phone

Food was cold , my fries and chicken nuggets were not packaged properly. Meaning my fries and nuggets were in the bottom of the delivery bag unboxed !!! Not happy.

food missing and the food that was delivered was cold and all I gat is a code maybe you should look at your delivery drivers why is there food missing?

Delivered someone else’s order, spent over £50 for four people to receive a wrap and some chicken selects. Absolutely disgusting service and it takes 48 hours to get a response to reporting wrong order was delivered.

Terrible - both drinks fell over all food soggy and wet.

Deliver was apparently 15-30 mins, 1 hour later no food. Call the restaurant they tell me to cancel the order and reorder. When delivered, delivered with no fries so just burgers which isn’t a meal for anyone. Waste of time. Waste of money. Very unhappy by service and by the false information of delivery times at booking.

Didn’t deliver my order. Tried to deliver a completely different order. I declined this but my order is still marked as delivered. No food, no one answering phone at restaurant.

Left waiting 2 hours for breakfast, finally arrived and missing things. DO NOT ORDER FROM THIS MCDONALDS managers don’t know what they are doing

The food that was delivered was nice, but they missed the apple and grape fruit bag from the happy meal so all my child had was the fish fingers, despite the fruit bag being labelled on both bags.

absolutely 90 it new information and just so nice but a little bit to busy and floors dirty so 90

ordered "no cheese". the label on the burger says "no cheese" yet there is still cheese. 😒 thrown in the bin, wasted my money.

losing faith in McDonald's, last few orders has had something missing, cold or look like they have just been threw in the bag. won't be ordering again

Every time I order, I’m always missing something

It was very busy but not an excuse, one of our drinks was 3/4 full, had to ask for the rest of it. The food was as expected but the burgers were slung in the packaging with the contents all over the place. The staff were nice, just a little over stretched. They need more support from the manager.

We had pre ordered our food for a particular time- it arrived 30 minutes late and was cold