Mcdonald's Restaurant in Middlesbrough

Thought I’d give this place another go after it’s very expensive refit, to see if they’ve managed to address the quality of their chips, which have been reliably appalling for years……. nope, absolutely dreadful as usual… totally limp, cold & inedible…. how can you get something this simple this badly wrong? It’s not just once or twice, which would be forgivable…... it’s EVERY single time!!!!

A busy franchise here with lots of cars parked up and about,staff seem ok but for a fast food restaurant lately through drive thru you have to park nearby and wait for food thats if you can get a parking space as cars park all over kerbs,junctions even disabled bays so beware,i think more staff to keep an eye on going ons outside as can be chaos ,food usual nice but never fills you up and sometimes your order is not complete so double check it,

The food is cold and like eating carboard fries, some plesent enough staff but its the dirtiest mcdonalds in middlesbrough and food tastes nothing like other mcdonald's and to top it all off i was Absaloutley disgusted with this shambolic expirence of eaten here as a customer as if you stand outside you may get hit with a dipping sauce from a moving white car with laughing imbeciles inside. Myself and child were left with curry sauce all over us and in shock. I spoke to a mcdonalds worker outside and asked if you could get a drivers licence to report them and said nothing they can do as camera isnt in that direction so i said the car jas just been threw your drive thru and parked infront of the cameras before driving past the cameras thou and she stood there and said it happens alot here. Well thats Just ridiculous and more should be done to name and shame the fools who think its ok to threw curry sauce at an autistic child and woman. It's sick, Don't go here and choose another mcdonalds in the area.

Kids were hungry and wanted a takeaway so popped into drive thru,ordered prompt but had to wait in parking bay for a few minutes as called at a busy time,all food spot on hot and delicious,good service as improving,this is a busy place and plenty of customers and staff on the go.prices ok food nice but know matter what i eat from here i never seem full always wanting more.25 pounds for mains and including McFlurrys as well.

Food today was all correct and delicious and great fast service though have been before and like other reviewers say food order can be incomplete, Mostly missing food or sometimes wrong food supplied but we shouldn’t have to check our own food order as its supposed to be a fast food takeaway.will still use occasionally when passing.

Absolutely shocking service from this mcdonalds. This must be the tenth time this mcdonalds has not given me my correct order. I have had happy meals without the chips included, a bacon and egg mcmuffin instead of a double sausage and double bacon and today they actually missed half my order off. Fair enough I could check to make sure my order is what it should be especially after my past experiences but you shouldn't have to do this!!! Sort it out.

Called here today in car but seen drive thru about 10 car deep so decided to go inside to order off screen as be quicker as looked quiet inside how we where wrong i waited 30 minutes for meals not good enough i did ask the girl behind counter she apologised but they were serving drive thru and delivery drivers quicker but she said drive thru have separate team serving them,people were whinging and i heard someone say I.T issues or technical but thats not my fault.hectic inside serving counter a mess and plenty of staff serving but headless chickens no organisation today very poor .paid 20 pounds total and i expect fast service not 30 mins waiting whilst others got served before me on smaller orders.plenty of young staff maybe could do with older experience head as a very very popular branch,also people walking in with no masks.

I use this one as the other is alway full of dodge peeps, do not use the drive though, if you do check your full order before you drive off, they have had issues with this for years. avoid on match days it is bedlam, I feel so sorry for the staff. The food is the same as every other mac dees, but the staff are very nice here, too .

Went through the drive through and got my double cheeseburger and they didn’t put pickles on it!!!!!

Last few times I’ve been here when placing order via drive thru for extra chips i never get them and only realise when i get home but don’t complain then as only a pound or so but they have had quite a few pounds off me especially in lockdown i may have to thoroughly check my order whilst there much to the annoyance of vehicles waiting to be served.basic error and food was luke warm .

Service slow as busy place but lately my orders are always short of food and its to late to do anything as I’m home by then,it cant be that hard to complete a order reading of a screen can it.drive thru tight squeeze in bigger cars also inside a bit cramped and hectic

The air con is always blowing cold, that is ok in normal warm conditions but when it’s W I N T E R not so. Got some technical words to why it could not be altered.

Ordered a Fish Burger which was a big disappointment as it was a small flat Pattie with very little fish! Not tasty or worth the money. Wish I'd had a burger!

We visit every month or two to grab something quick to eat on the go. My husband more often grabs breakfast from here as drives past on way to work. We have never had any problems with our orders. Waiting time has been good and staff friendly and polite. Food is standard McDonald's fare, you know what you're getting. No complaints from us.

It cant be hard to follow instructions and get the order correct.my order was short today and only realised when home and i asked them twice,ill make sure i check my food before i leave drive thru next time.staff hit n miss and drive thru a bit slow service,same old food quick fix but never makes you full,could be a lot better

I've been to this McDonald's a few times but on this occasion the food was okay apart from the presentation it looked like someone just slapped my burger together and didn't really take care of it. It does look disgusting. Plus the prices isn't worth it for the cheese bites it cost 1 pound 79 pence and you only get 5. It's over prices and the presentation is horrible apart from all that the food was nice and hot

Popped in for a quick bite , ordered on the smart menu board , food didn't take long and was brought over by a very nice lady , food was as expected service was good. Thanks will return

great food for great prices, quick service even when its busy. just your above average mcdonalds. will be returning

Ordered 4 meals ,One buffalo chicken wrap , one kids meal , one big mac meal and Jamaican meal .My buffalo wrap came with one bit of 3 inch chicken , took it back .Daughters big Mac no onions , no sauce no pickle , as on wrapper , yip it has all of the above in it , took that back .No kids toy in the happy meal .Offered to pay for the meal for a few quid rather than throw it all out !!They threw it all out .Waste of food .Chips were cold after all this , couldn’t be bothered going back to the counter ,Line manager apologiesd fair enough .Told her to get her staff to pull their fingers out .Yeah that look of yeah , doubt it .Oh look at the reviews.Only ordered 4 meals 3 were wrong .Get it together guys .

I visited early Wednesday for breakfast. The electronic ordering was straight forwards and easy. However, I could not get table service even though it was advertised on the system.Food arrived promptly and very nice. Also the espresso coffee was better than the coffee specialists on the high street at a much lower price, nice one!The place was clean and tidy, much improved from my last visit. I will go back.

Had quick lunch of double cheeseburger and diet coke. Used self service terminal and although they were very busy the food arrived reasonably quickly. Food fresh , tasty and reasonably priced.

I went into the restaurant and had a debate with myself about menu choice. First of all I stood at the order point and was ignored by the person cleaning the top behind the counter.

Busy Saturday afternoon with a home match happening, and the service and staff were just not good enough, the place was utter chaos, not worth a visit.

Ordered a 3 chicken select meal after a 14 hour shift at work. NO clean tables in the restaurant. Had to pour some of my drink onto table and wipe with napkins to clean it as none of the staff appeared interested in finding a damp cloth. Would have wiped it myself but no cloth forthcoming. One staff member approached and asked if I'd spilt my drink so explained I'd had to use my drink to clean the table to which he replied "oh right" then quickly disappeared. Will NOT be using this "restaurant" again. You've lost a good customer to Subway in future

love mc donalds nice and friendly lovely place and easy to get to love there icecream and burgers are all cooked perfect

Fast service hence mistakes get home to find order missing Kids like the happy meals but other than that rather get a pizza! Be more filling

Visitamos la tienda y esta tienda había unas cuantas mesas sucias. El personal era amable y en esta tienda tuvimos mucho más de un servicio más rápido que el de la tienda Linthorpe Road, donde tienes que esperar en grandes colas. Me gusta esta tienda porque tienen un orden y recogerá el servicio que creo que es mucho más rápido. Cuando visité esta tienda el viernes pedí un té y el miembro del personal que me atendió fue amable y me dieron mi pedido y me dieron mi rápido té, que era bueno. Y en esta tienda al menos el personal dar servicio rápido y conseguir clientes.

Metimos en una rápida burger a las 10 pm de un jueves de finales de mayo. El lugar estaba bastante vacío.

Yo uso este drive thru bastante a menudo y bastante contentos con el servicio y la comida. Sí, a veces salir de cosas u olvida darle comida correcta o algunos desaparecidos y restaurante y alrededores could do. Esto debe ser de la más lleno de franquicias en esta zona y algunas reparaciones no volvería. Mcdonald's es venir una mina de oro pasar con prudencia y actualizar.

Mi coche en el garaje maridos fuimos cerca así que decidimos llamar a este restaurante DE MCDONALD'S para el desayuno.

We Americans really dig ice in our drinks so you have to ask for extra coz England just isn't big on ice--especially when it's cold.

Han sido en numerosas ocasiones con los nietos después del cine siempre encontramos la máquina de leche batido si la orden, lo cual fue una pena.

Fuimos después de una noche en el cercano CINEWORLD. Mi pareja pidió la suya, mía y de mi paso la comida de mi hijo, todo bien hasta ahora, entonces mi amigo de mi hijo paso ordenó la comida que consistía de nuggets de pollo y un tamaño coca cola. Llegó la primera 3 comidas sin problemas hasta ahora. 30 minutos más tarde y el cuarto miembro de nuestro grupo todavía era para recibir su comida. Ahora sé yo un chef nuggets de pollo llevará menos de 10 minutos para cocinar de congelados. Servicio de atención al cliente era horrible cuando me quejé con el gerente, que en la mayoría era de 18 años. Me recibieron con hostilidad y dijeron que ya estaban ocupados que nuestra comida los miembros del partido pueden haber sido enviado con otro pedido. Por desgracia, esta era una mentira, ya que el restaurante estaba a menos de la mitad. Gestión de servicio al cliente pésima pésima sin duda nunca frecuente esta rama de nuevo.

Otra visita aquí con mis nietos, para ver si la máquina batido estaba trabajando y sorpresa, sorpresa!. Un notable mejoramiento en nuestra última visita, estaba limpia y ordenada, la comida misma como de costumbre, pero no basura en el suelo, mesas limpias, el personal es agradable.. Por favor, que siga como este es muy práctico para familias con cineworld

Took my mum here on Wednesday this week. The staff were so friendly and patient.The dining area immaculate, clean and tidy. Condiments filled up.. good trays clean & dry....Staff were attentive to their diners. I paid a visit to the ladies and noticed No awful smells, every surface was clean, mirrors clean of smears and floor tidy. Well done staff... I hope McDonald's show their appreciation to you as your a credit to the chain. Thank You.

I have visited many many McDonald's throughout the country with the kids and this is by far the worst one I have been in. The place is dirty with uneaten food all over the tables and floor. The staff don't seem to bother about creating tables very often so if you want one you have to clean the last occupants left overs away yourself. The food takes an age to order and is only lukewarm when you get it. The toilets are disgusting, very smelly and uncleared for ages, not hygienic at all. I certainly will not be taking the kids here again.

We like to visit after Cineworld Never get milkshakes here they re always off the menu Food fine same as usualService was better than usual today Enjoyed our visit its really handy for the cinema kids love it

This was the third time that we have visited this mcdonalds after visiting cineworld, as a treat for our grandkids. Everytime we have been in the excuse is that the milkshake machine isn't working, cant be a coincident as it happens everytime..Get it sorted!!!!!!!

All the tables were covered in mess ( food, spilled drinks and sauces) there was a long Que. I raised my concerns to the manager who said the lady doing the tables was not very good, he then told her of a complaint walked over to me and stated he had dealt with it in hearing distance of the said lady who then gave me her nasty stare until I left. rubbish service and poor standards

stayed in a local hotel went for breakfast at McDonald's for quickness staff were very friendly and service was quite fast the place was very clean and quite busy

There was a huge queue when I entered the McDonald's to start off with, I then waited 20 minutes to be served behind a family. The family got served and left so I waited to make my order which I was ignored by the rude staff and had to rejoin the queue as I was blatantly ignored the first time! I eventually got served but my food was cold and not up to standard for a food place as well known as this! Never again!

As far as fast food goes - this takes the proverbial biscuit. If you want cheap food chucked at you - you are in the right place. It's fast - it's dirt cheap and thoroughly dreadful. It tastes like it is going to give you a stroke at any moment - the constituent parts of the Big Mac are mind boggling and I struggle to wonder what on earth the sauce is made of. In fairness the breakfast muffins aren't bad but please - do a burger abit of justice ? Need to be thicker, juicier, more appealable. I suppose it feeds the masses cheaply - won't return until the kids torture me enough to return. But will take a blow torch and bolt cutters.

This branch of the McDonald’s chain of restaurants (on North Ormesby Road) is located near to the Cineworld cinema complex in Middlesbrough. It is therefore handy for anyone wanting to ‘catch a snack’ or a more substantial meal either before or after watching a film. It has good parking facilities, outdoor seating and a drive-through facility. The restaurant offers a fairly standard McDonald’s menu. It would be a useful stop-off venue for motorists travelling on the A66 road, between Middlesbrough and Redcar, who might be feeling the pangs of hunger.

Nothing terrible nothing special. If you want a fill on the move fine. if you want anything more cultured go elsewhere.