Mcdonald's Restaurant in Stockton-on-Tees

I didn’t receive my order after driver said he had delivered it,

Delivered the complete wrong order

Driver spilt drink in car. Said get refund ! Chips soaked in coke ! Why not go back and change it ?

delivery driver took over 45 miniutes to deliver my food. my food was freezing when it arrived

there was no egg in my double sausage and egg mcmuffin

didn't receive the coffee I ordered

Food was freezing. Delivery took an hour and one of the milkshakes was wrong flavour.

All great super hot and our driver was very friendly and excellent

Cold fries, no straws or napkins

Cold, driver was very abusive and shouting told to take food back

Forgot to put straws in with the drink in this order lol

Never got delivered but says it has

The food is squashed like a pancake im not happy with this I am a regular customer my foods never came like this before x

You have not delivered my order

I didnot get my order but it shows delivered where is my order?

fab piping hot and quick delivery.

yet again the staff didn't read thw order correctly and missed food off always the same they always miss food or put food in that your allergic to

Everything was spot on. Even remembered to put dips in. 5/5. Thank you

Hasnt arrived but says delivered

Good was stone cold and the Philly cheese stack had no onions or anything on it! Forgot to put the sauces in the bag and the cheeseburger we ordered with extra onion and no pickled also came plain! BBQ chicken wrap we asked for with no tomatoes or bacon also came completely plain!!

To latte my order is no good courier.

Can happily say it’s worth paying everything was correct and piping hot , thankyou

Order was 15 minutes late and wrong order was delivered. Whole order was wrong

Yet Again! Sent me the wrong stuff never listen to instructions at all

very socialable driver, good service.

the guy who delivered it was really nice and polite and friendly

terrible service as they have charged me for food they didn't send me

I still havent got order the man has rang but not sure where he is hes got the adress

I dont know why my adress has changed and i have been treat bad from mcdonalds and your selfs im very greatfull to the man who got my kids food here but unhappy with everything else about the order

Terrible delivery ordered food and I received completely different order none of items right and worth half of what I actually ordered

No pancake syrup and wrong drink. Everything else was perfect, but I didn’t have syrup at home

coke was flat and a lot of items are missing

Even when your the only family in the place they still manage to give you Luke warm food and cold coffee

Bad service sent drinks no food not the first time delivery has been messed up time to get kids ready hungry and drive to McDonald’s this is twice now absolutely ridiculous

delivery driver was polite. food was cold but not the drivers fault

food was cold you really need to invest in heated bags

Customised most of order and everything came spot on.

No sugar donut and food mostly cold

As per usual, it tasted amazing. The only issue was that the coffee was dripping from the bottom of the bag. My carers managed to sort it out and clean up the mess. This is not the first time it's happened, Someone needs to redesign the system.

Great service excellent and delicious food.

Only bread and meat came. Only the onion was removed, where is the other ingredients?

delivery time was pushed back from original time, the cooking time was rather longer than needed and the meal was almost cold which seems to be getting the norm these days, considering its costing an extra £4 to get it delivered I would have hoped it would be hot but I think either the courier has too many deliveries or they are turning up too long after the meal is ready.

drinks had split over on delivery

my food didnt even get brought to my house, got left with another house on another street entirely

Only got half the order, ended up paying £17.50 for a big mc meal and a flurry

Like many McDonald's, the staff are friendly, the food is as expected, the only thing that really makes it breaks the experience is the other patrons.

Yet again Portrack McDonald's missed out items from my order.

Food was hot delivery driver was lovely all in all really good

The order came - all of the food was missing - 1 bag with 2 of the drinks was the only item. Driver said he had no food in his car? Appalling service.

The food wasnt very nice and it was cold

Given cokes and brownies in replacement of milkshakes would of been nice to be contacted somehow and told or asked now got items paid for we don't drink or eat

Food was completely drenched in my drink as there was a leak in the cup

Well done McDonald’s 🙌🏻🙌🏻 the food was actually hot for once and really enjoyable.

paid £30 for £20 worth of food. items not received, receipt does not match order paid for!!!

very nice guy, food was hot and drinks were cold

delivery time was pushed back by 20 mins so the original time was 15 to 20 mins but it was actually 40 mins before it arrived and as usual chips were cold

Missing items and cold food. Telephoned McDonald's they couldnt help or re-arrange another driver. No apology and was told to get in touch with Just Eat. Phone calls cost money as I'm pay as you go. Just under £20 wasted. Food in bin. Not happy.

The food was not delivered - driver unable to find location

Only 3 old men customers. Food was ok, service quick,

ordered early and food came hot and fast. thanks :)

Food is never red hot for only being off grill.

Never received it don’t no how they deliver to wrong house and not ask for code

food was ice cold awful service

Perfect fast food was still lovly warm to eat no issues 10/10 A++++++

Second time the courier from jisteat has not delivered an order yet claimed it has been delivered. Shocking service. Reported to thw restaurant they took the food and we are trying to trace the delivery person.

Ordered twice recently and on both occasions, the meals arrived without the fries.

food was cold nuggets were uneatable

The food went in the bin as it was Baltic cold

Wrong drink on order. Diet Coke instead of full sugar coke what I paid for. Burger was completely incorrect and chips were freezing. Will not be ordering again from here and want my full money back!!!

Coffee spilled all over other drinks

burgers were fine and drinks fine but chips were at best lukewarm

Was missing the banana milkshake and

Disappointed today. Food was all cold and chocolate milkshake waterery, NOT thick like it usually is. Alot of money to pay out for this.

Marked as delivered had to go into store to collect and pay again just eat do nothing about it

food missing and cold drinks spilt delivery time changed at least 15 times all other food stone cold not happy just eat useless I would like a refund not a part refund

Absolutely shocking service again, most incompetent staff in the north east

Great service and the best Mcflurry's in the area, every Mcdonald's should be like this branch.

I got the total wrong order and no refund

Went through the drive-thru and it was as quick and efficient as it always is I've been to some McDonald's recently we took over an hour to get seen but this we were in and out in less than 10 minutes, food order was right and needed after hours of Christmas shopping!!

excellent service Merry Christmas

No Chocolate milkshake as ordered, instead half a cup of chocolate drink, can't call it hot chocolate as it was freezing cold along with the rest of the food. Had to microwave it all which is not really acceptable.

I ordered the burger without sauce. It was delivered with sauce. Its a good job i dont have an allergy. The fries were cold on arrival.

The driver has blocked my number and has not delivered my food

missing food item and an item was wrong

A1 Recommend, Thanks very much, I really enjoyed my food it was gorgeous. Tasty and hot Chicken burger and fries. Also lovely milkshake. Driver friendly too. Will order from you again. Carol

Didn’t receive food, but yet it says delivered on the app

Wrong items again the delivery driver even read the code to him quite unbelievable

Food was barely warm on arrival. Order was incorrect. Ordered a latte received a hot chocolate.

Children’s fish fingers like rubber

I'm so frustrated as the chicken share box is missing all the chicken selects!

Bit slow on service inhouse. Lots of food orders seemed to take priority

Cold chips and barely warm burger .. could not be arsed to complain as staff seemed to be enjoying there own company rather than the customers

They got my order wrong AGAIN shocking service

Driver took insanely long route, stopping loads of times in residential areas. Food stone cold. Driver abusive at door. Not happy especially with the price i paid for service and delivery fee.

I got the duo McMuffin deal you get 2 McMuffin’s and 2 hash browns for £7.99. I got 1 McMuffin and 0 hashbrowns!!!!

Food very cold ended up in the bin and the wrong milk shake very disappointing I won’t be ordering from there again a waist of money

Saying its been delivered when it hasnt

Ordered meals on the app for me and a few friends,

Good service howecwr items missing

No delivery at all no impressed