McDonald's Long Eaton in Erewash

Can someone fix the map. Not the delivery drivers fault, but they always struggle to find my house.

Didn’t have the toys that were meant to come with the meals and have a very upset son.

my food was cold why haven't I had a reply back !?

Everything was cold, even the coffee (maybe not putting in the same bag as the desert would have helped) delivery time was fine, but cold chips and burgers not good.

It was a little later than expected. Nd the chips were cold.

no toy no straw stale frise, eww

Delivery was good but the food was not what I ordered the wrong items were in the bag

delivered on-time , well packaged and still hot . all items present and correct.

wrong item or 2 delivered. chocolate milkshake too. I really fancied it

35 min wait for food not great when you've got two moaning kids also wasn't even busy 🙄

Missing items again it's not good enough

Order wrong, food cold, missing items and around 30 mins late

Was missing Minecraft toys in all meals

Very disappointed with the meals the burgers we cold and messy, and the chips came were not cooked just strips of cold potato with no salt on! Also ordered sauces and no sauces came why charge if not going to send the products? Very disappointed with the meal will not be going to long Eaton McDonald’s again

Initial Delivery time kept being pushed back

My food was cold , missing items Big Mac had one burger , chicken nuggets was overcooked not even the dog wanted them

food is absolutely freezing and half the things didn’t turn up

order missing items, fries cold, no straws for drinks either.

Missing 2 double cheeseburgers again, every time we order there is something missing

Forgot all my sauces, nuggets were colds d the big mscs were the same

All drinks also spilt driver took bag and threw in bin and said would report for refund

very late and very cold and sorry to say it's not the first time. we keep trying hoping next time will be better but always seems to be vold

Long waiting time and freezing cold food. Avoid.

Already had 1st order cancelled from competitor after waiting a .long time then Mcdonalds kept moving delivery time and food cold as usual.

All the food was stone cold when delivered

wrong stuff delivered, no sauce and no straws, everything was cold took over an hour to come

my coke missing, all the sauces we ordered missing and no straws or napkins

Very polite and found the house

My first order from a different McDonald's was cancelled 30 minutes after ordering, so ordered from a closer mcdonalds and had 50 minute wait, burger cold fries cold, food was cook long before the courier got to the store

the wrap had items missing and the chicken was cold

On last 2 visits food been cold plus got the coffees wrong

We didn’t receive anything in a meal. All items were separate when we’d ordered three meals and no fries were included.

Went through the drive thru to get breakfast and it was quick and easy. The staff here are so friendly, it's nice to have a chat with them while they are taking payment. Doesn't just feel like it's just a faceless transaction.

food was cold based on the tracking they ship to another local in Sawyer be for me. not good

Received two bags with one coke in each, no food, seriously.

The Delivery person could not work out how to get into were we live even though it is not complicated, the food was just warm, I would order again but opt for collection as I have a thermal insulated bag, it might be an idea if the delivery people used thermal insulated bags for deliverys to ensure food is delivered hot instead of barely warm.

Advertisers 10-20 minute wait it took 45 minutes

was very disappointed that the 2 kids happy meals ordered was not in our order.only brang 2 fruit bags.The kids had been waiting for it and their toys. I bought it as a treat as we all hadn't been well.i suggest they check their orders b4 packing and sending them out. The gentleman on the phone was nice very apologetic.

Absolutely horrid experience. I don’t know what’s so difficult about checking an order to see if it’s complete, but yesterday was the third time our order came with not one but two missing items, AGAIN. But it’s my mistake for trusting that they have the very basic ability to make something as simple as making sure an order is complete because I’ve never had this issue in other branches, right? And the store’s way to fixing it is that *I* have to go back so they can fix it instead of sending an uber eats or anything like that, so I would either have to wait for my family to eat while I starved or go back to this dreadful hole, get the itemS (again, plural), and come back so they can enjoy a cold meal ☺️ seriously, well done. By the way, if you’re lucky enough to get your order you’ll be even luckier if you get a sandwich with the items BETWEEN the buns and not scattered around the box. And no, it’s not the delivery that’s causing it, you can clearly see how it was put together and it was very poorly. Some of you clearly lacked the pre-school experience of stacking blocks or putting objects through shapes. I couldn’t recommend this place less, and if you read this whole thing I recommend you go to Burger King.

Slow af, 25 mins for drive through

0 stars where’s my cheese dippers only got 1 box when I ordered 2!

All the food was cold Not happy

Absolutely awful food was stone cold and order was incorrect

Sat at the drive thru for 27 minuets waiting for food.

Not the best experience of you like your food hot

we're an hour late by the time it came my son was asleep so didn't get to eat the food everyone was past it

Missing 1 item again and again and again...

Driver delivered on time but failed to give us the correct items and didn’t care to rectify it or even check he had the right order in the first place. Very disappointing.

delivery driver kept drinks and food separate very happy 😊

why would you send someone on a push bike to deliver so far from the restaurant. it was cold the mcflurry was half melted.

Order was missing items YET AGAIN!! Entire meal missing from our order, including all sauces that were ordered as well.

Arrived cold! Ordered 20 McNuggets - clearly staff cannot count as only 18 delivered!

the food was cold when it arrived. We managed to salvage the fries in our air fryer, but the burgers were not salvageable.

Yet again a part of the order was missing, really sloppy service

Food was squished, triple cheeseburger doesn't look as appealing when it's been smashed into the packaging. Half the options were ignored as well.

left one meal out, was cold and just terrible quality

Sauces that I had to pay for are missing and they didn’t even give me a straw for my milkshake. Burger was missing. Absolutely awful

The food was cold and the fries were cold and soggy

Order was incorrect, food was cold and delivery driver didn’t follow instructions.

to much chilli burger the fries was cold and the cheese burgers was cold aswell

made an effort to get the food to right place, I'd tip if there was an option

Wrong items, missing items, couldn't even be bothered to put drinks lids on properly, they spilt in the bag and on the icecreams. 1 straw for 4 drinks. Everything was stone cold even though tracking said the order came straight to us.Over £50 order!

waited 2hrs and nothing arrived, no reason given. happens constantly. if you want McDonald's order from chilwell

Food cold and rubbery. Order wrong - ordered and paid extra for 2 milkshakes in meal deals but was sent Coke. - asked for no onion in burger due to allergies and sent onion so couldn’t be eaten. - requested dips with meals but no dips sent.

Food ordered ahead of time for 12pm delivery arrived at 12.40pm and it was stone cold, not enjoyable in the slightest!

never got the order after 2 half hours not be ordering again from them.

Sick of missing items when ordering. Milkshake machine never on and they try to sneak replacement items in to smooth it over. Sending a WATER instead of a Milkshake is ridiculous! Done with these now, will try Chilwell instead

Amazing customer service especially from a lovely girl called chole. Absolutely so friendly, very kind. Thankyou so much

The driver was very good the food actually came hot

no 20 box of chicken nuggets. missing from delivery

lid on coffee not on properly only received a third off cup. not the delivery drivers fault

everything that should have been hot was cold so inedible

We recieved someone else's order! Also turned up stone cold. Not edible and the wrong order completely!

Not happy at all had a save8 code for 8pound off. Went on my order i went to previous screen to put driver note on continued with payment and it removed my 8pound code saying voucher used when it wasnt

Fantastic Food and friendly courier :). Thanks to McDonalds Long Eaton and their Fantastic Courier Team.

Pancake without syrup? how can I possibly to eat pancake without syrup, what the heck, you're missing the syrup every time, I just went to Chilwell one than. They never miss a syrup.

Forgot my bigmac and the triple cheeseburger

Food was actually hot for once when I went for breakfast. Although when I asked for sugar for my coffee I was given barbeque sauce.

Food was late and drinks missing!

I ordered just before 12, so around 11:55 and I didn’t get the food till 1.10, so it took over an hour to get to me, and then it was cold

I waited over 2 hours and food was cold and in-neatly prepared

chips cold, nuggets lukewarm, burger stone cold - only live 2mins drive away from restaurant

Ordered the 4 muffin meal was missing 2 burgers and 2 hash browns and paid 14.99 for it not happy but was nice

ordered 20 nuggets got 17, and a chocolate milkshake with no chocolate syrup in it

lovely delivery food was hot and on time

They guy who delivered it was nice

Reasonable Meal but still a problem with food not being hot enough even though I only live 5 minutes away by car.

Fantastic Food and friendly courier :). Thanks to McDonalds Long Eaton and their Fantastic Courier Team.

The food was cold and I never received my chocolate milkshake or the barbecue dips.

Half my food wasn’t here which I paid for

Shocking service made to wait 20 mins at the drive in. Had to go in! Will never order from there again.

Just a normal place for refreshment

Food was cold, missing items and was late

The food was stone cold and my children didn’t get the limited edition stormzy sticker.

the food was so cold it was not enjoyable

Food arrived cold again. An entire meal including drink I was also missing. Something wrong with the order every single time!

Disgusting food took ages to come cold food soggy chips

Great tasting food, fast delivery, friendly courier, spot on 👍

Bad experience Staff are tooo racist was not expecting this unprofessional behaviour from Mcdonald staff.

Typical McDonald's - not a complaint. Food ok.