McDonalds - Darnley Mains in East Renfrewshire

Placed order on screen after 5 mins said ready but had to wait 7 minutes before they actually handed us it very slow service and the chips were rotten tasted stale and were cold and rhe prices of the food now SCANDALOUS

Not open 24 hrs so why state that it is,waste of time happens all the time spend your money elsewhere....................

Breakfast wrap was cold and slimey, had the wrong sauce on it and the side was missing. Absolutely zero quality control. But the reason I reviewed is the staff - I feel like I’ve got fairly realistic expectations for visiting a McDonalds, but this one is repeatedly a grim experience. They lack the most basic of manners and make no effort to hide their contempt for being at work - shouldn’t be any surprise to the franchisee why this restaurant is currently ranked 4th worst in Glasgow.

Once again, part of order missing! Also large chips half full and very cold/stale. This restaurant cannot cope with drive through orders.

i only order 4 thing to doubles and 2 fries and they gave me chicken burgers , i hate the chicken how can they be so bloody incompetent

Go for a happy meal and their wrap of the day, get asked to park in a bay and end up waiting 25 mins. Get home and my sons happy meal had no chips in it and instead of the fruit bag requested I get cucumber. I should add this McDonald’s constantly morning afternoon or night no matter when I have ever been ask to park up! Constantly! the car park is full of people waiting - shouldn’t class thereselves as fast food. Constantly forgetting things and making people park for the simplest of orders. Won’t be back anymore.

Really slow service and seem inefficient compared to one in Linwood which is mega busy but very slick. Haven’t been here once and been served within 10 mins

Just received a delivery from mc Donald's ( darnley ) from just eat .order was missing a double cheeseburger which was paid for and on the receipt which was on the bag .when I foned them was told I would need t contact just eat for a refund .why!!!!! Its a mcdonalds mistake not just eat .terrible way to treat customers .

Every now and then a problem This time reheated pancakes 3 off them brick hard when got home 8 :30 in morning got to presume previous day's food wonder if this is the normal anything left over from day before getting re -heat

Don’t think I have ever had a correct order in this place, service is awful and staff I dealt with incredibly rude. Will not be back.

Worst McDonald's ever. Asked to park up and wait for order. After 30 minutes went in. Practically empty. Hadn't even started order. Obviously lost it. Spoke to supervisor. Explained. She said "well you've got your food". Deserves it's bad reputation.

Was on way home from work,saw with out up 24 hour opening,drove up to drive thru,was fined off,waited and took photo of sign saying 24 hours open,was told she to staff shortages the restaurant was closing,but they still had sign on This is against trading standards,when asked if they knew what restaurants were actually opened,they could not confirm,total waste of time Recommend not to go to this restaurant,waste of time ,no offer of a meal to apologise,nothing.

I ordered at drive thru for a McCrispy as well as a food order for my son's at Darnley on way to Prestwick Airport I asked for it with mayo only no lettuce Well I got the McCrispy with no lettuce...the mayo was about the size of a 5p coin Dry isn't a word I'd use to describe it I couldn't even eat a 2nd bite I asked for the 4 sets of large fries without salt as both my son's can't take salt due to their medical conditions...guess what? Salt overload Do they give you crap at the drive thru knowing that most of the time you'll be travelling + can't take it back? Very disappointed + to be honest ANGRY

I am surprised this place is still going one of the worst branch of macdonald I’ve visited over years.Tried numerous time and they always have issues with order .just can’t get order right.

I ordered a breakfast from McDonald's Darnley and it came ate the food which was nice then went to get my medium irn bru and the cup was half full without me taking a drink from it absolutely shocking

Visited today at the drive thru and was asked to park up as food not ready. Lunch time and they didn’t have chips, Big Mac or chicken nuggets ready! That aside the girl at the window handed over my drinks and McFlurry. I asked her to get me a fresh McFlurry when my food was ready as I didn’t want it to be melted. Six minutes later when my food was delivered to my car I was given the same McFlurry - melted!! The person who delivered it did offer to change it when I complained but this would have resulted in my food getting colder! Will definitely not be back as such poor (and deliberately so!) customer service.

people complaining for no reason. been going for literal years with no issues. the 1 or 2 times something was forgotten (in a big order) we were offered compensation. never had an issue with any of the food either,

One of the worst McD's restaurants I've ever experienced. ALWAYS make mistakes with orders, cold food, dodgy looking green fries. Would advise going to Thornliebank or Silverburn.

So no big tasty after waiting in the drive thru Q, why not put a sign up saying what you don't have so people don't waist their time, also no oasis, milkshakes etc ended up driving away they either get your order wrong or don't...

We can just for deserts as a special treats on the way home for an outing. They only had 3 three toppings for the McFlurry's (and no crème egg's despite being served in cups showing them), as the other options were not available. Nor were...

Lengthy Queue and had to Park up. Kids meals were ok, however, no sauces for the 3 nugget meals (although requested) no napkins and no straws. Chips were cold but the person who made up the Wrap really excelled them self .. Either they were...

Long wait, get home to find missing burger, wrong burger, no sauces, half filled chips. When collecting, another customer complaining that part order missing. McDonald's new ways of operating is really failing customer experience. Won't be back.

I went to this McDonalds after a long 5 hours drive from down south. When collecting my food I had checked and seen that I was a meal short. I had explained to the girl at the window who went and called her manager. This...

It's the closest to me, but it's the same old story. SLOW>>>SLOW in the Drive thru. Despite order supposed to be made up after checking in on the App that you have arrived, today we had to wait & wait at the window after 10/15...

Today myself and a friend arrived at the restaurant at 7.35pm to sit in. We ordered our food and found a table to sit down we had been told after buying food that after 7 we could not sit In. I says aww ok please...

Waited 35 mins in total for treble plain cheeseburger and dbl plain and large fries told wait in parking space when meal came out was in brown bag all rolled down at top like old carry out bag not impressed one bit will not be...

Tasty McDonalds but often colder than it should be. Queues are long and slow and staff are rude, apart from the lady cleaning the tables who is lovely and deserves a bonus! (I think her name is Carrol). Customer service is poor and the milkshake...

Best branch in West of Scotland. Always clean and tidy. Staff very helpful. Handy access from the motorway.

Started using them after my local McDonald’s in Main Street repeatedly got my orders wrong! No issues, problems or complaints so far. Fast deliver via Uber also makes it a good choice.

Do not order from here constantly mess up orders, staff are brain dead. ITS NOT HARD GET ORDER PUT IT IN BAG GIVE TO DRIVER. You would think your asking them to do the higher maths exam.

We visited this restaurant for lunch and were pleasantly surprised, the staff were polite and hard working and the food very good.