McDonald's in Liverpool

In a nice area full of people. Friendly staff

I was in the toilet having a wee and the worker said I had 5 second to get out or she’s calling the manager because I was in there with my mum and she stood there looking at us till we went out I do not recommend coming here.

Managed to get served pretty quickly , and plenty of upstairs seating so we managed to get a seat ok

All delivery drivers taking up the seating inside, no where to sit. Mothers with prams needing to sit down and not one seat.

I have chron’s disease and came in here asking for the toilet. I ordered food and was a paying customer and was refused entry to the toilet by security despite my disability. This is disgusting. I was told to leave and find somewhere else after discussing my disability. Disgusting behaviour I can’t believe it.

20/03/24, 07:09. Ordered a breakfast wrap. The guy who served me didn't have the best of attitudes and clearly doesn't know how the number system works.

Not a huge fan of Mackie Dee's but my daughter is, so came in to this one by Central for a quick breakfast. Food came out promptly and my egg mcmuffin has hot, fresh and actually suprisingly nice!

I waited 15 minutes for coffee, although it's a good product, today they gave me kisses. After these 15 minutes, I complained and the girl gave me the coffee, it's innocent, but how can such a small order be overlooked? I won't go there again.

Perfect place for a quick, stomach feeling breakfast!

Security guard sat on counter. Worker handing out food in a hoody. Asked a security guard who was in charge, she said "no one." Very low standards, not representative of the standards expected. Terrible franchise restaurant or poorly managed corporation restaurant.

Pleas don’t hire old ladies ,most of them are so rude and lazy, they are not helpful for customer service thank you

Looks nice. Quick turnaround....

We visited last night, there was not even a restroom open for customers. Ordered take away and they didn't put Ketchup in the bag (ordered fries). The burger tasted okay.

I went to this place today and compared to many other fast food chains and other McDonald's this one is top of the notch;the fries were crispy and extremely tasty and so was the rest of my meal(my family also agrees it was delicious)and the atmosphere was calm and no-one was overly loud-unlike many other chains.but my highlight was without a doubt the service,I gave it 5 stars for a reason because it was the fastest meal I've ever got and it was still slightly busy.if you want delicious,tasty food without having to worry go here.

Same as any other McDonald's we've visited - we take it sometimes as a quick option to grab something to eat whilst exploring cities and places on short trips. We don't bother looking at the menu, we always order the same - eat and leave. Because of this, we go straight to the counter to place our order - and pay. (Old school folks here). It's much faster than faffing with the screens and no phone app to rely on 😉

That McDonald's On Church Street Off Ranleigh Street in Town Liverpool Merseyside Use To Be The Very Old Original Location Of The Disneystore Alongtime Ago

Food is ok. The staff are really nice. They have such a difficult job dealing with the rude and aggressive customers. Thankfully 90% of people are decent or pleasant towards them. Wouldn't work their in a million years

Always a busy one here but service is quick and the interior design is really neat and a well looked after, professional store. Good range of fast food, hot drinks and sweet treats with many self service machines available too. Two floors with toilets on site and disabled toilet but upper level not accessible for wheelchair users, stairs only. Well located just 5min walk from Central station and nearby parking too, perfect for a stop off during a shopping trip in town or a quick bite on the go.

why people still don’t care about their health? why people is hurting their immune system by eating from McDonald’s? there’s harmful chemicals in their food

It's a lovely McDonald's to go to with lovely people working in it and the restaurant as a whole.

Nice interiour. McDonald’s quality. Someone like it, someone dont. Simple

One of the slowest I’ve been in.

It's like, nowhere near the worst McDonald's but it's the worst of the three in this triangle. The one closer to Lime Street is better and the one further down Lord Street is quicker. This one doesn't really do much great tbh. When McDonald's was cheaper this wasn't as much of a problem but now this stuff is like £15-20 at least

Food cold, half a box of fries when asked for fresh the immature child that was serving needs to learn how to deal with customers as clearly she hasn't got the skill set to be on the counter

Generally like every other McDonald's nothing special

What an awful McDonald’s… I would advise strongly not to visit here to be honest

Very busy bank holiday when I visited after a night out, customers were very loud but the staff at this mcdonalds handled it very well and kept the restaurant as clean as possible, fast service and especially the female security who was a great pleasure to encounter her name is Kelly as she helped out the staff and was so much fun, this is the sort of security you wish to see

Pls check the toilets more often...

Demasiado ruidoso, pero es de esperar en un lugar frecuentado por jóvenes y familias con niños. La empleada que me atendió, impaciente, mal educada

Service was top notch, great dishes too, didn't wait for long, guess cause of lesser queue

I recently dropped by the city center McDonald's and found it to be a popular spot, bustling with activity. The place was quite busy, but surprisingly, my food arrived quickly. I ordered the classic Big Mac, and I must say, it was fantastic! The burger arrived hot, and the flavors were on point. The special sauce, lettuce, cheese, pickles, and onions combined perfectly to create a delicious treat. The restaurant's ambiance was what you'd expect from a city center location, with a constant flow of customers. Despite the crowd, the staff managed to keep things running smoothly, and the dining area remained clean. The only minor inconvenience was the limited nearby parking options, but that's typical of city centers. Overall, this McDonald's is a lively hub for quick, satisfying bites. I'd recommend the Big Mac to anyone looking for a classic and delicious choice. With its prompt service and lively atmosphere, it's a great spot to grab a quick meal while exploring the city. Giving it 4 stars for a well-rounded experience.

Would not eat here again. Our drinks tasted watered down and for a big mac meal was more like a small mac tiny bit of lettuce no gherkins just thrown on a bun and barely hardly warm

Closed toilets off at 9pm while I had a 4 year old desperate to go. Apparently the security gaurd said that they do this every night, so that drink people do not use the toilet. Am pretty sure that the law states that if a restaurant sell food or drink they they have to supply a rest room. This is not the case in this restaurant and I am going to take this to the ombudsman as my 4 year old should not suffer Would like to add that after this, we paid for out food and the machine didn't give a receipt. We went to the front desk and told them our number and explained, which the girl said is fine as the paper had run out. After waiting 20 minutes we asked about our order when a camp fella came over saying that he thinks that we didn't pay as we did not have a receipt! He be littled us in front of customers and other staff and demanded me to show him my online banking app to show that I had paid! As I just wanted my food, I opened my app and showed him, he then made the food and gave it to us. The big mac meal was missing a burger and a bun, so one of our guests only had half a meal. Most of all, thinking back! Him asking to see my banking app is against GDPR laws and I should never of been asked to show this information. Also I was treated like a criminal, just call me Karen but this is not OK 👍

Fast food yes. Hot crispy chips. no, hot fresh burger no, chips too soft not stand up crispy but limp, burger meat very thin and just about warm, apple pie not very hot at all. They did make a fresh one and replaced the chios with hot ones but should not be served if not hot. Also torn bench seats with black tape over the split leather, so not very impressed

Forgot half of my meal, gave us the wrong drink twice and we were missing all of the sauces that we asked for, when we went back to ask for them we were told there was nothing that they could do about it. Fair play to the few counter staff, they dealt with the queue very well however they should have never been so understaffed to begin with. Can’t imagine the stress working in these places causes to young adults. 🙄

Standard McDonald’s with good food and quick delivery!

Probably not the best place to put this, but today I witnessed one of your employees handing a coffee to a customer, the coffee ended up all over his son and he began shouting everywhere about how she purposely threw the coffee over him. From my perspective, it looked like the kid grabbed the cup as soon as she placed it down and poured it all over himself. The poor girl who was handing out food did nothing wrong! I just wanted to get that out there in case a complaint is made against her.

Big up the girl who found my phone and took a selfie on it

Nice retreat for a quick snack and a hot drink on a cold day

Thanks a bunch for taking my money and to find once arriving back to hotel that items were missing!

Rubbish, slow and pathetic rules. Apparently your not allowed to crouch down. Jokers

Just what you would expect from Mcdonald's, nothing fancy, just fast food when you're hungry .Definitely a place that children like !

food good tasty & hot & place clean & tidy, no male toilets though so went unisex toilets.

The food was fine as McDonald’s usually is. The problem was the security on a Friday night. We ordered our food and waited for it. Once we got it we moved to a quiet corner to eat and we’re told we had to move outside to which our response was questionable giving we had had a drink but not aggressive. One of the security guards then crossed his arms in a threatening manner and told us we had to leave. The other, wearing a blue jacket and shoes that were clearly a few sizes too big for him proceeded to throw people out left right and centre and then hide by the tills like a troll under the bridge. The first security guard came to explain himself as we ate in the door way to avoid the rain so I assume the other was his boss? He was really nice with us while the other was not there. Over all we can not comment on the McDonald’s staff themselves, the food was fine but the security left a bad taste. Maybe look in to a new team who are qualified to have security badges or even a new security company as a whole.

My daughter and her friends call this the posh maccies. If it's busy go upstairs and get table service. Wet floors downstairs and on the stairs are a bit lethal

Quite busy but still good pit stop & great service by the staff

I didn't have food just a coffee while waiting for a friend. But I cant fault the staff here. Very friendly & helpful staff who assisted me is I have a visual impairment. The atmosphere here is pleasant.

To be fair a typical Mcdonald Great hard working staff Same tasting food where ever you eat

Ordered food from the online screen menu, food arrived within 10 mins at the table.

Rude management, spoke to me as if I was a staff member of his that had done a bad job because I ordered something that he didn't want to make. Will not come back to this mcdonalds again.

Clearly not that bothered about deliveries missing parts of the order, 3 meals 2 deserts. Half of it came l, no drinks, the selected sauces didn’t come and the chips weren’t salted. Sort it out it’s embarrassing for the industry

This is the worst McDonald's I've been to. Needs demolishing. There are homeless people casually camping outside, and plenty of anti-social behaviour. There is a McDonald's a little further up the road that you should go to instead.

It’s rare I’d go as far as five stars for a McDonald’s. It’s all the usual prices and the same usual food you’d find in a McDonald’s, it’s the wait that makes the difference. The staff in this particular McDonalds, work at lightning ⚡️ speed. Once you have placed your order, your wait is a couple of minutes if that. I’d never had any issue in this one. Keep up the amazing work. These staff all deserve a pay increase!

I wanted a drink and a burger. I expect McDonald's to be of a particular standard everywhere this branch didn't reach it the food wasn't terrible it was merely poor soggy bun the meat patty was slightly warm and the rasher of bacon not well cooked, anything but crispy. The coke was OK but too much ice I suppose ice is cheaper than coke.

Food was cold as Ice 10 min after purchase

Good decision on banning U18 after 5pm., little thugs will have to go elsewhere.

Really poor quality McDonald's. Fries were bland, milkshake was not filled and only tasted of milk. Worst McDonald's that I have been to in the UK.

Ordered two orders but wasn't allowed to collect second as because I had food I had to be outside. What kind of place is this? Security are complete wankere

Popped in for a Happy Meal, quick and no fuss service!!

Waited almost 2 hours for an order that never arrived, tried calling by no answer, this is ridiculous

Ordered a chicken. Burger and a double cheeseburger. Got two cheeseburgers one with. No relish. Both cold one with no relish. I wanted to complain but wife said don’t bother as it was absolute bedlam at the tills. Supervisor and staff seemed under too much stress. Not enough staff for an extremely busy fast food shop. Wouldn’t go again.

A bit busier than the other McDonald’s around the area

called over the phone, was swearing and being blunt.

My mcFlurry was melted and She was not nice to me she pretended she could not here me

busy, tired employees, food in take away bags.

Opravdu čistý McDonald, během naší snídaně ho zaměstnanci pořád uklízeli a dezinfikovali. Dostatek míst na sezeni. Objednat si můžete jak u pultu, tak u automatu. Funguje tu samozřejmě i roznos jídla až ke stolu.

The security guard was so rude, wouldn't let me wait inside the store for my food even though my order was done wrong and took 30 mins to finally get. We wasn't being loud or in anyone's way but he kept making a beeline for us

Nice place to eatin or takeaway

It's a McDonald's what more is there to say.

McDonald's so expect it to be McDonald's! Very friendly staff though, very helpful and the place is clean. Very busy but usually somewhere to sit.

The food was cold and the staff don't care oh well I will get you some fresh .give fresh hot food to start with then you will not have a problem All staff wearing masks not covering there noses so No point at all

Quality of food is appalling. Presentation of food is messy and puts you off the food completely.

Had to wait 20 minutes as they completely skipped over it . Then the order was cold and didn't have any napkins either. This is the 2nd bad experience here. Go to the better more organized store up the road if your really fancy McDonalds

Clean McDonald's with hot food. What more can you ask for!

Just as you'd expect from Mc donalds fast food nice and hot great coffee and a very welcome break from Christmas shopping 😉

Ordered a happy meal with a toy, got no toy, my child is crying now, well done jane

Don't bother going there during early hours out of necessity (i.e: if you didn't have time to eat breakfast and need some food on the way to work.) The staff will serve you greasy, crushed or generally poorly-prepared food. Unless you're into eating lunch that probably looks how the staff feel.

Good covid rules were coved well.

most likely it food always run out

Food took a while to arrive but it was well worth the wait

Don't usually rate fast food, but I was in a major predicament tonight and the lovely staff here helped me as soon as they realised what I needed! The ladies tonight were angels. Thank you

The security guard was not a nice guy. Would not let me get food despite the fact I paid for it. Wasted half an hour trying to get grub and he just wouldn't let it happen. Imagine being on a power trip in mcdonalds

This is how a Sweet Chilli Chicken Wrap looks in this McD’s, when confronting the manager she said that there’s nothing she can do about it as people make mistakes. May I also add that they forgot about my order and several other customers, I had to wait for over 20 minutes to get my meal, while others had to wait for more than 30 minutes. From now on, personally I will boycott McDonalds.

Breakfast two days in a run and late night snack one night too. Saved us. Weekend in liverpool. Cheap and cheerful. Place was clean and tidy. Staff were great even though it was quite busy and some customers don't know what manners are.

Was, just passing by, the litter of empty boxes and brown bags all over the place, bloody disgrace, whoever the manager is should take a look outside, it's like this every day and night, ban polystyrene cartons, just serve the burger in a wrapper. And have the audacity to call themselves restaurants....

Nice place food always comes to you hot. Only downside is smelly loos as there is only 1 male and 1 female and 1 disabled loo. So if someone before you has a number 2 expect to walk in to a terrible smell

Waited an hour to be disappointed with no chicken selects. Can't believe they've done this.

Got a seat straight away, got food quickly. Place was very clean and the staff wiped and cleared the tables straight after people had left. Most people cleared their own stuff away.

Horrible servicio, siempre que pido falta algo, una salsa, un un producto o incluso no hacer una hamburguesa bien porq le faltan ingredientes. Esta ultima vez que pedí, me faltaba una hamburguesa, es increíble los inútiles que son....

Awful... Service extremely slow.. machines kept buffering.

Cold chips not worth the money won't be going again

Packed food wrong, bag ended up breaking and spilling everywhere as soon as I got outside

we went for the first time and the staff were friendly and helpful.

Breakfast roll , extra sausage, extra cheese, yum

Definitely my preffered one in the city. Great service

Well structured covid rules in place, good service, very helpful and not rushed. Very pleasant informative girl running the entrance.

Gave a 4 solely because of the miserable worker...brought my food with a miserable wish I wasn't here face and just said here u are and walked off not even giving us napkins......and me having to get my own from downstairs

Beautiful food high quality meals very tasty me and my brother was very happy with the service definitely Oder here again.

Lovely food but the man was being very nasty to me on the phone!

What can I say, its maccie D's 👌