Grill & Flames in Liverpool

Lovely Food, a lovely Customer Service

Had food a few times from here, first time having delivery. Quick and friendly service and tasty food never had any problems

I don't usually leave reviews ever but I just wanted others to be wary of this place. I downloaded their app and ordered for delivery and live around a 10 minute drive away max. Upon delivery, the delivery driver dropped my drink which exploded and is undrinkable - accidents happen. The driver then told me not to order for delivery again as I live too far away and its over 3 miles. I checked on Google Maps and saw that it's 2.5 miles which I guess may be far but I've ordered from places nearby this place and further than that and never experienced this sort of hostility before. I explained to the driver that I ordered from their own app and if there is an issue with the distance then why are they offering delivery to my address. The driver just gave me a thumbs up & laughed. I said to him to change their app because what he just said is really rude to a customer who hasn't done anything wrong & he just left without saying anything. Not sure if he understood me at all. Just posting for other people to check that if they don't live next door to not order from their app otherwise they might receive the same upset delivery driver. I personally won't order again and probably won't even do a collection after the experience, which is a shame as the food is nice.

Not from the area gave this place a try, best donner meat and chips I’ve had in a very long time

Number ONE. The food was very fresh and delicious an the french fries very crispy i really like them and staff was friendly i suggest👍

I do find the workers quite rude in here but you can’t fault the food. Never had a bad meal always yummy.

This is supposed to be an Oreo milkshake

Will never order again - this is the second time they got order wrong Would NOT recommend

We ordered food for our night shift team on Friday night. The food came on time it was all freshly made and piping hot, the king burgers and chips that we had where amazing will definitely be ordering from here again.

Margarita pizza tasted of disinfectant. Oh and a hair in the box too. Chocolate donuts are really bad, stale texture. Went in the bin along with the pizza. Fries are good and prompt delivery. Ended up paying £17 for fries, sweetcorn and a capri sun. Won't order from here again.

Horrible cheap ingredients cooked badly

We haven't had a bad meal from here! The food is lovely. The halloumi wrap is a favourite! The pizzas & garlic bread are always hot and tasty. The peri-peri fries are lovely too. Plus the portions are the right size too. Even the milkshakes are great too! Would definitely recommend.

Ordered from here a few times, always lovely food. Peri chicken is great! The staff are always nice & helpful, and the prices are great

The flavour on the lamb chops was good but the donor kebab isn’t particularly nice . Stingy with sauces, peri salt and the cheese on the chips which is extra .

The food was cold which was a major let down. Only reason that I have given them 3 star was the food had rich flavour and taste even when it was cold.

Great food and service very clean and helpful

Just love this place, we have ordered from these loads of time & they have not disappointed us at all, burgers are all hand made fresh, the salad is lovely fresh, thank you for great customer service, fab-u-lous food thank you

Burger was lovely reasonably priced too fresh cooked chips were amazing

Place has gone down hill since the owner went to his other shop ... the two newer guys ( brothers I think ) are arrogant and miserable complete opposite of the original lads ... tried to charge my daughter £3 extra to have the salad separate ...

The owner was really jolly on entering the shop. The food was excellent really juicy burgers and the chicken burger was lovely. The fries are the best I've tasted anywhere.will not go anywhere else for burger and fries.

Recommended, we've tried a few things from here and they have always been good.

Had a chicken wrap from here and can honestly say it was better than nandos, amazing and more than half the price, new customer gained 👏 bye nandos

Lovely food, try the chicken from here. YUM YUM. Will definitley be back soon!

Peri Peri chicken is the best peri peri I have ever tried, if you've never been here you gotta try it.

Second time ordering, awesome delivery time. Massive portions and great food. Well done! We loved that 👍👍