McDonald's in Mansfield

This was without doubt the best tasting burger I've had from a McDonald's in a long time. It was freshly cooked and not stood being kept heated. Highly recommend this branch if McDonald's

Waiting nearly half an hour for a chocolate milkshake at midnight on a Sunday night, asked if we could have a discount because of the wait and was told no there was nothing they could do.

Sold me an out of date doughnut, then accused me of lying when I complained. Manager walked off to serve other people as I was talking to her absolutely Terrible customer service. This was purchased on 14th at 19.48.

Can never get a order right, last 4 orders all been incorrect, drinks missing whole meals missing, this place was the best round when it first opened but over the past few months has gone drastically down hill.

Often stop here, on the way to my daughter's. The staff are great, as is the food. The service is usually fast and the food is always hot.

Oh a Sunday Friday after school it was lovely sat outside with the kids playing

I GIVE UP! Never again! As others have said, like idiots we keep returning as it’s our closest McDonalds, but today is the last time! Utterly useless! Always something missing. Usually luke warm or cold. Too much sauce and virtually no care in prep. Slow and zero care or customer service. Lost our custom for good, and probably wouldn’t bother to travel to another branch so no more Maccies for us.

Ray was great we love him! Amazing service

The slowest fast food EVER !!! Staff are mardy and rude. Order is usually wrong

Well I order to start off it didn’t even give me a receipt. Then I waited for 15 minutes for a simple order people behind the counter were just more bothered about gossip than serving. The food was cold and wrong only go here if your dying of hunger but even then I would rather die of hunger

Many McDonald's near this area have low reviews and horrible food but this one was really good, the food was warm and the milkshake was amazing, one of the best I've ever had. But the downside is it can be very gross with dirty papers everywhere and food on the floor. The staff is almost always nice and I would definitely return

This has to be the worst McDonald's in England I've been too thousands but unfortunately I live close to this one. Every single time I come here they take 20 mins and mess something up I'm writing this as I sit here waiting for my order yet again ! Not so fast food ! Even if you ordered a drink you would have to go to bay 2 and they would fetch it out in 15/20 mins 😂

Hope the driver enjoyed opening and eating some of my food

Never got full hot 1 drink ... now they weont send anything out won't send me food that I have paid for

the meals we ordered should have came with mine craft toys never did the food was cold on arrival never normally happens but this time was bad always had a good experience otherwise just today seems off and sloppy

Would have been better but there was no sauce on my McChicken Sandwich. That’s the best part :(

never arrived and the driver was demanding more money

No barbecue sauce delivered again…..😧🤦‍♂️

Nice McDonald’s, parking isn’t great here but what McDonald’s is. Food is as good as it gets for any McDonald’s but the kids love it service was quick here and the staff were friendly.

Ridiculous didn’t get my drink nor the free item 6 chicken nuggets sort urself out and get the order right before sending it out

Extremely cold, very late, missing bits

always missing something and then you're expected to go and pick up what they've missed after paying for delivery! shocking

Absolute nightmare of a place , they NEVER give you the sauces unless you ask for them , they nearly always get my food order wrong , and some of the young girls employed there are VERY rude , definitely need to hire more experienced or older staff so the place works and runs better

driver no issues but no sauce yet again so many orders in the past haven't got the sauce in bag. Does anyone actually look at the order.

good food great delivery driver very helpful.

Food was late kept changing time. All food arrived cold

All the drink tipped over got coke all over my kitchen floor and came with no straws or sauce my child’s cookie was all wet and we had to bin it

i would like a refund please as i didn’t even receive my food

Slow and poor service, never have any dips dirty seating area

Order wasn’t delivered at all, delivered to wrong address so clearly did not ask for the code like there supposed too

breakfast was all ripped open but food was hot and correct items was delivered

meal was lovely but sent wrong dips

We visited this McDonald's in large family group and had a big order. The staff was very friendly, they was fast bringing the food out and all food was fresh and tasted great.

A really relaxed out of the way McDonald's not like the usual really busy ones

Nearly whole order was wrong and was cold

food was cold the fries where like cardboard. o will not be ordering from here again😤

Delivery person, was super nice and kind.

Waite d2 hours for food to be completely ring missing burger mucfully was like milk never ever again

delivery driver was very polite and very helpful.

Such poor service, ALWAYS! I give them benefit of the doubt time after time. Service is ALWAYS slow and poor regardless of whether you’re in store or in the drive-thru. I wish the franchisee would listen to all these poor reviews and do something about it!

Second time we have ordered from here and the order is missing several items. It has been cold twice. Never get the sauces we ordered. Will order from a different branch next time.

Delivery driver couldn’t speak English when ringing me and couldn’t find my house. Which isn’t hard to find. Says on the app my food has been delivered when it hasn’t. Want a refund. Jokers

It was 1am and empty, so the atmosphere in there was perfect. The young lady who served me was very polite and got my food out to me quickly. The food was as nice as it can ever be from McDonald's.

Pleasant gentleman delivered. thank you 😀

Delivery driver never came to the door. Pulled up outside then drove off without getting out the car.

food cold, drinks half full and items missing! very poor!

Absolutely amazing from the nice delivery driver but my food was very cold like it had been left out for absolutely ages I didn’t even eat it all because it was so cold

food cold and missing things from our order

food was a mess, forgot the sauces yet again and items missing. hot chocolate tastes like just hot water no flavor to it at all overall at least the chips was nice but that was about it

pooh shiesty thinks this place is abysmal and thou shall not be returning to this devils place of worship!! my burger came with a fly on the bun!!!!! i also ordered spag bol and received nothing but spag wig!! MONSTEROUS! owen alsop. my good friend ban salami also ordered a LARGE mcflurry (tasty i know) someone explain to me why our once beautiful mcflurry came with a side of amphibian!!!! OUTRAGEOUS! you will be hearing from pooh shiestys lawyers because sam bellamy will be trifled with

One of my items didn’t turn up

u order a veggie deluxe & they send a chicken burger! this McDonalds is run by the most incompetent people out there - shocking

Ordered food, half not delivered. Paid delivery for hubby to have to go and pick up himself.

She was rude and some food missing

Food was cold, no salsa dip and half the chips were nissing more of a mediaum

Every order I have made here has always been complete, and for some reason the Toffee Latte tastes better here than other McDonalds. Can be very busy at peak times though, so expect a wait, but at off peak times it's very efficient.

Every time you use the drive through they get your order wrong. Half of what you pay for is missing. Incompetence at the highest level. They struggle regardless of take away or eat in to finish your order promptly or as paid for. Utterly crap service

ALSO HOW HAVE I BEEN BILLED TWICE FOR THIS ORDER .. ITS ON MY BANK STATEMENT !!!!!!!!

Food was really cold chips were hard even though it didn’t take long from the McDonalds to the house

Oakleaf McDonald’s is five star and a thumbs up for customer service. very rare to get an order wrong in comparison to Mansfield. and tonight I ordered a brownie and rather than just send nothing they sent me a cookie and a note explaining,thank you very much.😀

No condiments, or straws have been provided even when you are given the option to choose what sauces you’d like …. The delivery driver was prompt and polite

Ordered 2 wrap meals and the wraps wasn't delivered just fries and a drink... Like how did that happen?

Items were missing which I had to collect. Initially they were unhelpful, but more helpful face to face. Check your order on arrival.

Literally every time I go through the drive through there's something missing from my order. Missing a BBQ Ranch Stack burger today. Paid for two, got one. Not going all the way back so I'll just have the fries. Thanks.

why is it so difficult to serve hot food!? I appreciate travel time needs to be taken into account but when the food arrives stone cold and you live 5 minutes away you know they left cold! come on McDonald's it's not difficult to serve you home delivery customers as you would your restaurant customers!

waited over an hour for the food and when received everything was cold.. but then again, should never expect it to come at least warm 🙄

The food was quite soggy and chips taste a little like cardboard

Ordered double espresso medium banana milkshake and a large tea got a fruit shoot and a white coffee

but no sauce what I've paid for

food not turned up but took my money

Food was cold and mushy horrible

Delivery driver has drank half our coffees.

Absolutely awful service! When ordering it said delivery would be 10-15 minutes, delivery time kept going up and we waited 1.5 hours!! Food arrived stone cold. Syrup was missing from both pancake portions. And to top it off the delivery driver was smoking a cigarette stood at our door with the food in the same hand - bag stank of smoke! Not happy!!!

over 1/2 hour late food came cold not happy at all

It was good but the guy delivering it was rude

Did not send the hash browns very disappointed

Really shocking I didn’t even receive my food was sent somewhere else had to order it off a different site and eventually game 2 hours after I originally placed my order with you apauled my just eats performance

Food was cold and very dry! Order was wrong again! But delivery driver was fantastic

driver turned up on the wrong street and after I gave clear directions to my house. I received a message which said "I'm here come out side" it is my understanding that the delivery drivers are supposed to deliver to your door.

It was stone cold, ordered 2 quarter pounder meals and they gave my two cheeseburgers. Jokers

Was supposed to receive 6 chicken nuggets wiv prefer over £20 yet again have not received the free items an food is freezing cancelling the app thankyou

changes delivery time by 20 mins. order cold and missed the chicken nuggets

Worst McDonald’s ever Can never get an order correct - EVER We especially enjoy ordering through just eat so we can wait an hour for a delivery with no drinks, or missing fries. SORT YOUR STAFF OUT and stop destroying my local McDonald’s

items had onion on and orderd without so could not eat the burgers

Chips and burger stone cold ridiculous I only live 5 minutes away

Items were missing from the order

Only half my order turned up its a joke

didn't receive the pie, and two of the drinks was spilt on delivery

Chips are always cold and the delivery time changes a lot , as in when couriers logs into McDonalds to say they are there ,they are there ages before set off I suspect they do a few deliveries on way and that’s why it’s always cold even though I live a mile away

horrible food got completely wrong order took over an hour and can cold will never be ordering again, sort it out

foods not been delivered but it says on the app that it’s been delivered

driver gave attitude towards us as delivered to wrong street and argued it with us when we found him

Food was tepid - fries literally cold.

2 hours 15 minutes my food took to arrive! Stone cold milkshake like water coke was flat! £31 in the bin!

I used my points to get a big mac with one piece of meat removed, and when i received my food there was no meat in my big mac at all.

1 of the donuts I was given should have been discarded 2 days ago, get on top of things like this!!!!

Delivery time excellent, food, stone cold

How can I, please get my money back for the burger I didn’t get? I stupidly didn’t check the bag contents at the counter. Came home super hungry and no burger. I would like to get my refund. Thanks

Service I had a tea didn't get milk or sugar or even asked then had to que to get it as nothing was on the stand it was empty burger was cold so was the fries they try was chucked on the table people waiting stood in front of table and they wasn't even busy

Second time I’ve orderd and they’ve missed 2 of my hash browns? Extra £4 spent for nothing