McDonald's in Bradford

ordered at 10pm, driver turned up after midnight. food refused and sent back

Arrived one hour 15 minutes after being ordered and cold not fast food is it

cold fries and burger sauce all over bun

inglby Road McDonalds is terrible for getting the order right. we order take out every Friday and every single Friday they get the order wrong and something is always missing. today they have forgotten my child's happy meal. last week they forgot the fries. I don't drive so rely on delivery apps for our take outs. But they really arr rubbish.

food was cold and there was hardly no chips in the box

food was freezing..a bone in the chicken burger and no straws

I ordered cucumber pack for my child got charged and didn't receive with my order

flat cold.. banana milkshake had chocolate in it.. chips tasted like they were 4 days old and been warmed back up in the microwave

The food was hard and cold and the milkshakes tasted like cleaning products

my food never turned up after saying it was delivered

The order took 45 mins to arrive, they gave me the wrong burger on the two burger meal

cold not fresh asked them to make it fresh for medical reasons fish is old and

nearly more full order didn't come

Was charged for free idres times two

For a change the dips were missing. Why can’t they read the receipt and get it right. 😳

delivery was great but thwy always forget something. next time give me my drink u idiots

Food came 2 meals was missing and rest was flat cold

My order was completely cold.Not were Eating

Happy meal boxes need to be assembled and stored better. also not enough fries for happy meals and in general. drinks were stored ok though.

Shocking again wrong drink no sauces , absolutely useless

Burgers were overcooked and was like eating rubber

found the delivery driver to be very rude though

to say it come early it was freezing what a waste of money

no sauces no straws just another rushed order

Very clean every time I have visited

always missing items from this store i would reccomend a different mcdonalds store

Missing 2 large banana milkshake

Food was cold and all my sauces was not there that I paid for

burger and fries cold. milkshake like water. bbq sauce x2 missing

Missing items which McDonald’s won’t replace. Food was cold and chips were so overcooked could not eat

This is the 3rd time I have spent over £20 on an order and it has come and been flat cold both sets of fries in the bin and a complete waste of money AGAIN… I will not order again over £50 wasted on here in McDonald’s not happy at all

Drink was empty when I got it ; had been tipped over in the bag transit

Food was cold , large fries wasn’t exactly large

Chips and sauces all missing AGAIN!

Not happy. My food arrived freezing and with the wrong drink and no straw at all and alot of my food spilled all over.The food then tasted cold and rubbery and i couldnt even have the correct drink i payed for

Never arrived. I thought the point of codes was to stop this from happening.

Did not receive my order , the courier did not even call me for the code , was waiting with my phone in my hand .

With the mcspicy there was hardly any chicken it was basically just the coating and the chips were cold

Things missing from order i even went to the takeaway I got it from and the manger was rude not even an apology.

I never received my food it said it was her n got delivered

The “manager in charge” is a complete discredit to your business. She wasn’t the manger in charge but pretended to be. We left the drive though without part of the meal, rang up to explain we don’t live near and it was for my child. The girl who answered the phone acted unbothered said we either go down today or go another day? Her attitude stunk over the phone which I told her and her manager justified her responses saying she’s a human. She told me to put the writing down on paper and they can use CCTV to investigate. Obviously there’s no audio but I have the recording on my phone. She then went to get me a refund even through I told her I wanted the wrap as like I said it was for my child. She came back with change (even though I paid on card) and sent me away. I proceeded to tell her I want the wrap because I need to feed my child and she just went in the back without saying a work. It’s actually a joke the way the way they feel like they have no customer satisfaction to obtain to. No communication, no apology again just proves the point and shows the level of service they provide which is totally non existent. She needs demoting because her lack of emotional intelligence is shocking. All her staff clearly have the same attitude as her which is quite concerning for you as a business, she doesn’t look like she wants to be there, face on the whole time the minute I walked in she knew i was coming to complain. The reason for this review is to highlight this because all your reviews are poor and nothing is clearly being done. The food not being in the bag is quite common for that store that isn’t the issue, it’s their disgusting derogatory attitude, sense of entitlement and poor conduct. Why they are working in customer service is beyond me. I will 100% be taking this further. I have all the details relevant and needed for this to be looked into. Someone needs to open their eyes and do something about the staff.

My order was completely spot on just a little cold but reheated it

order cold again driver could not find my flat

Absolutely useless. Staff who work here can never ever get a single simple order correct. The staff need a lot of training!!

Always something missing never get a straw and never any sauce's

Missing food. Medium McSpicy burger

food was early but eas missing chicken, dips and toys and the food was cold

absolutely ridiculous its 2025 and they cant even read orders off a screen. theyve sent be 2 Haram items when I ordered 2 Fillet of fish. I'm disgusted and appalled at the level of stupity and appalling service

food was terrible, mayo was off, burger was inedible, no dips as requested, no straws, cold chips. won't be ordering from here again

Food was cold and the fries was small instead of large. They give us different sauce too.

no extra onion literally 4 small cubes and chips both cold

was cold when it arrived. delivery man couldn't find my adress

The staff laughing and playing and not preparing order

Honestly the worse McDonald’s I’ve ever been to, orders never right. Foods cold. I work 2 minutes away and honestly I don’t understand how fast food can be this disorganised on more than one occasion, constantly not getting it right!

food cold again for the 3rd time

sent sparkling water instead of fanta

no dips and you never sent my salad.

wrong order delivered and don't think I should pay for del.

the food come cold and there was a Minecraft toy missing

The food was flat cold the chips were soggy and the drinks tasted flat and sent no sauce

How can they possibly forget a full meal ?

Always toilet is dirty, no tissue uberEats service is very slow

first time ordering to a hospital but never again driver couldn't even find the BRI or my location

Missing/Wrong drink I ordered, need refund

YOU NEVER SEND THE DRINKS YOU ARE A USELESS STORE

always something. something wrong

Nice food and delivery was fast. Driver was pleasant.

the sweet and sour sauce was missing

food missing people having to go with out food absolute joke

Great food tastes amazing would definitely recommend

Food was flat cold and coke was flat

Wrong happy meal i asked for a hamburger no mustard happy meal

order was completely cold and drinks are wrong, driver took the longest way from girlinton to allerton so order took over an hour and a half to arrive. Will not be ordering again

iam not happy I had no fries and I got the a chicken burger instead of a smokehouse burger if it carries on I will take my costume elsewhere

Food was actually really nice today. Unfortunately I ordered 2 egg McMuffins (vegetarian) and one had sausage on so I couldn’t eat it.

I didn't get any of my Fries..... only for the happy meal.. I'm.so angry I have a child here that's upset!

Arrived cold and it was missing all the dips we requested for our meals. Frustrating

they always have most of order missing

Fries was flat cold , big mac was flat cold wiv one pickle which i marked no pickles , cheese burger was perfect , diet coke was great…

Every time some issues with order...and I use to it...this time I can't report missing items on app...smart move for delivery people-delivery bag was not close properly and looks like someone eat my double cheeseburger...

Place is a joke order ine thing they send the oposite dint send anh straws either wrong milkshakes wrong burger its like they dont know what they are doing

fries cold, chicken ok and warm, one drink correct and one incorrect

Ordered feed the family deal (for four) both of the big Mac’s came and all 4 fries came. HOWEVER two burgers were missing and the Big Macs were SLOPPY and cold do not recommend ordering from here

both burgers and fries was all cold waste of money

My order has come with a portion of chips missing and there was no cheesy garlic dippers in my order too

arrived cold. sent wrong meal. won'

the order was late and the food is cold very cold not even warm at all disappointing to be honest

This order never arrived.. Waited for over 2 hours for it too arrive before ordering from elsewhere, not what you need after a 12 hour shift and you just want something quick

They messed up the tracking, rang them they said all orders out. The food arrived 45 minutes later and cold. The delivery bloke was decent, he is was nice guy.

awful yet again items missing from order food was cold and squashed into the bag,happy meal toy was also missing,vet very disappointed

always getting my order wrong.items missing.

The delivery driver made sure he got the toy for my son as I wrote it in my notes, he was very kind and friendly. Thank you.

staff chatting away along with managers, took 20 minutes for driveaway order(few macflurries) customers queueing up but they dont care, when i complained with the staff she completely ignored and walked away.. Rubbish customer services.

I don’t drive so rely on delivery. As it’s Minecraft toys and my son is obsessed with it I treated them. only to find no toy and as usual no sauces. Every time I do an order something is missing and we end up losing out. I don’t know why it’s so hard to read an order properly and pack it. Left with a very upset son. So disappointed.

My oder was wrong , we asked for 2 big mac meals medium no pickles extra sauce , 2 diet cokes and 2 dips … well the two dips what we asked for wasnt in the order , waste of money 2 … n flat cold ….

We visited today 3rd September food was colled told us they didn't have coffee but had tea so we ordered food with tea and then they brought the food but said they now didn't have any tea didn't want food without drinks yet refused refund will not be visiting again and wont advise any 1 else to come either

I have never seen a rude staff like them.

i didn't receive the Minecraft gift with the meal i ordered and paid for which is why i paid extra for

Food was flat cold and lettuce in burgers was awful and looked old. Not very nice food at all

Chips are cold, burger is not what I asked for. It’s just two patties in a bun? Asked for no onions, mustard or pickles.