McDonald's in Bournemouth

Ordered a cheeseburger and they gave me one without cheese. Even said on the packet that it was the opposite. Horrid and disgusting- gave me mustard and pickles.

There were so many items unavailable on the menu when we visited. Only one flavour of milk shakes. The Service without a smile. Little choice but what we eventually chose to eat and drink was okay. We would not return here

Ordered through Uber Eats. Completely wrong order arrived. Took back to Bournemouth Road Mcdonalds. Refused to help. Said we had to take up with Uber Eats despite this being the restaurants fault, not the driver! They took the food away. We paid £38 which included £6 service & delivery and we have nothing now!!

Food was ok but the restaurant is full of homeless either asleep or doing drugs in the ladies toilet.. not impressed

Been a few times over the past 3 weeks to order Happy Meals with Squishmellows and keep getting told no stock yet your adverts on TV continue every few minutes on kids channels advertising Squishmellows in the Happy Meals. Very disappointed. Seems like false advertising to me.

Disgraceful! SUNDAY night at 7.30pm, understaffed. No ketchup. Stations messy, tables messy, Ray Kroc would be turning in his grave. Mcdonalds Corp please follow up with franchisee. Toilets a disgrace, shouldn't there be a chart showing when last cleaned?! My roadside burger van in 1991 was better run than this.

Went to order with cash and they refused to accept it and insisted I used their machine! No way so went elsewhere. Imagine a company turning away money

Unacceptable service today just before 2pm. Our order somehow got lost in the system and still no food after a 20mn wait in a very chaotic atmosphere. When we finally asked where the food was, there was no explanation, no apology and the food was completely cold. There was no offer of a new burger. The whole lot got thrown in the bin as we walked away. Unacceptable, very poor and not going back.

On the day I visited, it was lunch time so it was quite busy. There was no table service and no hot apple pies. Everything else was ok. Unfortunately the whole experience wasn’t as enjoyable as other locations I’ve been to.

Waited over 12 minutes for order fries were cold order spainish iced drink got tiny bit of juice rest of cup was just ice staff Too focused on Deliveroo instead of customers in store

Disaster! Waiting time for delivery more than 1.5 hour. I order my food for my 4yo kid- during this time i built a house, planted a oak, and became a grandfather.... not recommended at all

It's McDonalds, you sort of know what you'll get. It felt sticky. Staff member that served us our food, a large chap, no mask. Smelt heavily of old sweat. Not what you want when about to eat.

At the end of the day, it’s a McDonald’s I hear you say…. But this was genuinely the worst Maccers experience I’ve ever known! No kids meal options because they’d run out of toys, no bbq or ketchup and the ketchup pump had also run out. The seats were sticky and the food was Luke warm and messily thrown together. Shocking.

Ordered breakfast on the McDonald's app just now went to collect it. Store closed, if the store is closed why is the app accepting orders? I walked all the way to the restaurant to collect doors were closed the member of staff at the door gestured we're closed I pointed to the app and explained I had placed an order she didn't even have the decency to open the door and explain the situation or apologise. Mcdonalds you seriously need to up your game and not take customers for granted.

There was no straw so I couldn’t drink my chocolate milkshake! There was ice in the Fanta when I actually wrote down specifically no ice! The food was really cold complete waste of money and won’t be ordering from here again unless compensated!

I took my girlfriend here to celebrate that we're having a baby. Best restaurant ever and can't wait to return for 18 years of McFlurries and Happy Meals!

Hoy el tiempo estuvo un poco inclemente y por eso necesitaba hacer algo realmente interesante y divertido pero también sabía que no quería gastar mucho dinero. Después de pensarlo mucho, por supuesto, tuve que ir a mcdonalds y resultó ser una decisión fantástica porque ahora mismo estoy en la cima del mundo porque la experiencia fue una delicia con una sorpresa extra a la que llegaré más adelante. Cuando llegué con mi esposa, nos recibió en la entrada principal un miembro del personal al que le indicamos que queríamos cenar adentro. Había una serie de tablas disponibles y, por supuesto, el extenso menú se muestra en pantallas grandes. Normalmente podemos pasarnos años decidiendo qué comer, pero hoy ha sido fácil. Una caja de 20 nuggets de pollo con una selección de curry y salsas agridulces, complementada con una gran porción de papas fritas y de postre, tarta de manzana, muffin de chocolate y dos cafés con leche. El restaurante no estaba muy ocupado y justo antes de irnos le pedí a un miembro del personal que le diera nuestro agradecimiento personal al jefe de cocina ya que nuestro almuerzo estaba caliente y muy sabroso, ¿y la sorpresa? Dos salsas agridulces extra. Estas personas realmente saben cómo cuidar a sus clientes. Por supuesto, las cosas son un poco diferentes, pero siempre sabes exactamente lo que obtendrás con mcdonalds. Una experiencia inolvidable, impecable y con una excelente relación calidad-precio. Todo lo que queda por decir es, cinco estrellas hasta el final, Wow. La perfección personificada.

Family of 5 came for lunch. Staff very helpful directing us all the way through the process from queuing, ordering to being seated, keeping everyone covid safe. Staff pleasant and well informed/organised. Great team/management.

I went to this location after my son won the spelling bee at his school and to this day I ponder if that was a mistake. As soon as I walked into this establishment, there was countless 'chavs' echoing countless profanities. There was also a...

There are too many chavs around and the environment is not good as everywhere you go all you see is homeless and drug users overdosing everywhere.

Food was nice, seen better. Tried to ask a question about my meal and was rudely shouted at to go to the desk and ask. Overall was ok

I ordered a filet of fish and regular fries with a Coke Zero from the kiosk with my debit card. I had a money saving coupon so it came to £1.99 for the food and 99p for the drink. I ate in and chose table...

A guy called rak was unbelievably helpful, needed food for a disabled child who lives quite far from the store and no cab company would deliver the food. However, the mcdonalds staff stepped in and went above and beyond to help us out.

hoy he pedido un bocadillo de mayonesa de pollo pero lo he personalizado quitando la mayonesa pero añadiendo queso y...

With sophistication in abundance, a comprehensive menu with an abundance of fine tasting offerings you simply cannot find anywhere better in Bournemouth to eat. The food is sensational. Hot and really tasty with an absolutely splendid range of dips to personalise your meal. Plentiful seating...

sausage mcmuffin x 2 panackes x 1 with drinks all under £10 and a balloon if required ( Hotel £21 for 3 ) you know what you are getting cheap & cheerfull in and out quick no fuss

A reasonable luncheon which failed to secure a fourth star due to a tepid chicken mayo sandwich. The 1st floor more relaxed than very busy ground floor.

Pacifically asked for no salt for my two younger children onto happy males watched them put the chips on to the serving station which is obviously covered in salt then use serving scoop to put the fries in to the bagWhich is obviously still covered...

The service was slow even though there were few customers and all four of our meals were cold. The toilets were out of order except for the disabled toilet which had urine on the floor. Horrible, will never return.

What can you say about McDonalds? You get what you expect really! It’s always busy here at this time (1600-1700) with parents bringing their kiddies in after school. That being said, the wait is never that long, the food is hot and the staff are...

Tables and floor were untidy. Buggies and childrens footwear was every where. Staff seemed very Jolly. We will be back to give it another try soon.

Got a fillet of fish and fries and large vanilla shake for £3.98 with a promo voucher I redeemed at the automated kiosk. I dined took a window seat at the front of the store. Some youth decided to kick the lower part of the...

Ordered on machine in lobby. Meals ready in less than 2 minutes. Chips were to die for. Burger a bit cold. Coffee tasted like cigarette ash.

So fancy watching a member of staff at mc donalds taking food out of their bins and placing it back on the work bench to carry on making ur food and they want us to eat that!!!!! Wouldn't eat in this store after seyeing this...

hi cant beleive mcdonalds are lying through there back teeth taking food out of there own bins and reserving it to the public i couldnt believe my eyes when i saw it . if you think its ok to eat food out of the bins...

The chip fat fryer alarms go off every 3 mins they sound like one of those emergency reversing vehicle alarms, so its VERY stressful to eat there unless you go upstairs by the toilets . I feel so sorry for the staff having to put...

Poor service. They have "No gloves" policy while handling food! Saying they wash their hands every 30 minutes.

No spaces to park. Cold hamburgers. Drive thru chaos. Disaster. Why do you build a restaurant which can't uphold the demand?

Busy, chaotic, but functional. The food was ok, although the chips were way over-salted. The self-order machines need to have their touch-screens recalibrated or something as it took quite an effort to select some items. Also the ketchup machines need refilling more often.

Very busy but clean and easy to order with the big screens, found a seat and food arrived within five minutes so no complaints.

stay away, yuck yuck and yuck. Greasy food at it's best. Would definitely not recommend unless you don't like your children!

Such wonderful service, Jill and Tays look after us so well - never been in a more friendly McDonalds.

Thank you Peter for exceeding the typical customer service at McDonalds. You provided an unexpected outstanding service that is unforgettable. Well done, keep it up that way.

the food here is great value for money.the foods always piping hot not like burger king.only thing burger kings sundaes have a much sweeter taste

I just find the people who visit this McDonalds are agro. Lots of shouting and swearing, but then this is Boscombe.

Service at this restaurant is a little slow at lunchtime. There are self service terminals where staff can bring food to you. There is plenty of seating and some of the seating has tablet screens which can be used. I particularly like the fillet o...

Self ordering terminals. Phone chargers on the bench seating at the window. Table service. Quite a lot of seating but can get filled up at busy times.

Went in to DcDonalds - haven't done so for a while but we wanted something quick. Ordered at the new ordering screen - went well and so far, so good. Decided to collect the food at the counter - big mistake! Waited 10 mins for...

We were passing through Boscombe and the kids wanted McDonalds, there were two security guards guarding McDonalds by the doorway. We just grabbed our food and left promtply. Food was nice, and the staff polite. But the presence of security guards made us want to...

Cant beat a family McDonalds. Great food, decent prices, free fast wifi. car park is a bit of a nightmare though, in the kids holidays so my own fault really...

The food was cold. And there were young people servicing who didn't want to know about any problems we had. Never go there again

Not much to say as we have all been before, except to say that the staff are friendly and the food comes hot. Restaurant is clean and has just been refurbished as of 2017

This is a average Mac's with variable service and food quality. Some days good, some days bad. Really depends on your time of visit, who's on rota that day and who's duty manager. Use the toilets at your own risk! Notorious for drug use. Lost...

I often gets me self two double cheese burgers an a MC flurry, instead of one of them norrrrrrmal Big mac meals or sumfin, I did this ear... and I tell you what... It was rite tasty in allllll .

Se volete assaggiare il miglior caffè (gusto italiano) di bournemouth andate in questo mac...oltretutto ad un prezzo super 79c! Per...

Prompt polite service, the food was hot and tasty. The one thing that gets me every time is the fact that people (me included!) queue in a single line through the restaurant rather than go to individual counters - it's the only McD's I've experienced...

Attended this McDonald's with disabled wife. Food good, counter staff polite. BUT .... Whilst there a cyclist rode into the restaurant right up to the counter, before speaking with friends and then cycling back out. Children, elderly people & disabled people were walking about and...

lettuce in chicken burger was really limp and so dark green it was almost black, didnt eat that. the chicken burgers are overcooked, and hard to bite into. very dry inside, fries are getting smaller and smaller , not crisp and soft just half cooked...

É um fast food com opções diversas de hamburgueres e afins. O bom é a localização para quem sai da...

Got home with our lunch to find chips were soggy and not cooked! Poor show if you can't fry chips McDonald's! Lettuce in burgers were brown reckon they were sat on the hot chute far to long either that or manky lettuce used

Well this is a McDonalds with the addition of a constant flow of the more colourful characters in Dorset society. Boscombe has the largest collection of 'Half way houses' outside London and most of their residents pass through this establishment on an hourly basis. If...

We were in a hurry and popped in for some fast food. They were short staffed and the we had to wait for our food which arrived hot and delicious. It was definately worth waiting for.

Despite walking in at 30 seconds to closing time, the staff were helpful and cheerful. The food is as you expect so this is like every other McDonald's or even perhaps a bit better than some.

It's McDaddios, need I say more. Value meals, cheap price. I nee dfto write a minimum 50 charactors.

pop down early in the morning last week before a test centre around the corner, served quickly place clean cheerful service especially at that time of the morning cant complain cheap aswell,