Based on 3.934 opinions finded in 4 websites
Based on 3.934 opinions finded in 4 websites
Nº 328 in 377 in Falkirk
Opinions
i ordered a nine chicken nuggets meal with a fanta and also ordered a six chicken nugget meal with a coke and i only got the coke and not the fanta, i have tried to phone mcdonald’s they picked up and then hung up. I tried to phone again and im now thinking they have blocked my number. incredibly frustrating service would not recommend.
Ruthanna shore . 2025-04-27
MORE AT Google
I ordered tonight on just eat. And I’m in Aww I ordered a Big Mac and asked for extra pickles (Big Mac already has 2) the option say x2 pickles.. I swear they gave me 10!! (I love pickles) fries were still hot when delivered too which is usually not the case 🤣 only small issue I ordered a raspberry white chocolate pie and recieved a sugar donut but to be fair I ordered last thing at like midnight
Zoe Cooney . 2025-04-14
MORE AT Google
Went through the drivethough today and had a mix up with our order, the staff were more than happy to sort it for us. Amazing service, and the food was piping hot when we got home.
cameron clark . 2025-04-12
MORE AT Google
could not find address and had to go out in pj's as not feeling well disappointed
Jennifer . 2025-04-11
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Some of our orders were cold not happy as you expect your food to be hot when it arrives.
Arlene . 2025-04-09
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The chips weren't cooked properly and a quantity of them had black bits that should have been removed before cooking. A very expensive waste of money.
Sylvia . 2025-04-08
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Great staff, very helpful, friendly and efficient. One of the best MaccyD's. Very quick table service
Nick Thompson . 2025-04-05
MORE AT Google
Great fast delivery food handled with care
Steven . 2025-04-05
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Half of the items were missing from my order
Kay . 2025-04-04
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Best delivery driver I’ve ever had in my life
Sujeeva . 2025-04-03
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Shocking all the dips missing from McDonald’s
Alan . 2025-04-01
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Way beyond estimated delivery time given at time of order. Food was cold and as always this McDonalds always forgets to include part of the order.
Lewis . 2025-04-01
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Why do McDonalds never provide the dips? Every single time they don't send them!!
Mhairi . 2025-03-30
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chips were cold couldn't eat them
victoria . 2025-03-30
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Whoever is on shift tonight gets it and respects the munch, double quarter looks like the picture as does the max and fries are warm crispy best life, have had my grievances with this gaff in the past but tonight troops, take a lap of honour
Christopher . 2025-03-29
MORE AT Just Eat
WAITED NEARLY 3 HOURS FOR MY FELIVERY, SPENT £30 GOT NOT EVEN £10 WORTH OF FOOD DELIVERED!!!
Leanne . 2025-03-29
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Food was very cold on arrival, dip was missing.
Fiona . 2025-03-29
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food was delivered over 2 hrs laye and arrived warm, also didn't receive the Minecraft collectable with the meal deal. th8s branch is getting bad for delivery and items missing
Michelle . 2025-03-27
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Food is stone cold - I’m picking a new McDonalds next time as this McDonald’s never has good service and my foods always late and cold
Eilidh . 2025-03-26
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whole meal was cold no ketchup included.
Rhea . 2025-03-23
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Bag was ripped open food was missing
Steven . 2025-03-22
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1 hour late, food extremely cold, ketchup missing, straw missing. Patty half there.
Millie . 2025-03-22
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once again they forget to include dips. for both the nuggets and selects. it's pretty much a 50/50 chance whether or not they put dips in with the order
Steven . 2025-03-18
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wrong adress was put in my own fault but when asked if he could was 2 mins he said no and left cause no code which they were going to get to then go out and see it left on the doorstep instead of just waiting
Kyle . 2025-03-17
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Food was completely freezing cold . Have to reheat only stay 5 mins from shop
Mark . 2025-03-17
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Food was good but they were operating slow
Naville Hwaps . 2025-03-16
MORE AT Google
i want a refund you did not give me my chips
Mason . 2025-03-16
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Food was cold and items were missing. Every time I order There’s always something wrong.
Ryan . 2025-03-15
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Delivery thing told me they forgot my order amd had to go back so it was cold,milkshake melted AND NO BLOODY BURGER IDIOTS
Matty M . 2025-03-15
MORE AT TripAdvisor
Kids love McDonald's on a Wednesday with gran
Fiona Stark . 2025-03-14
MORE AT Google
I ordered before 18:00 and got it after 19:40. The meal was for my 93 year old aunt. On ordering the arrival time was 18:15 to 18:35. This was acceptable, However the time was constantly pushed back. Had there been given a more realistic delivery time I would not have ordered. I eventually had to go to my aunt, make her toast, and the delivery man had to leave the food at my door. Very good delivery man, thank you to them. Abysmal service from McDonalds.
Clair . 2025-03-13
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Food was cold , delivery wasn’t kept up to date and took a while to update after accepting order
Katriona . 2025-03-12
MORE AT Just Eat
Food arrived stone cold & not edible
Ewan . 2025-03-12
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Took over an hour to arrive and is stone cold also asked for no cheese you’ve given me cheese but no egg? Foods inedible Don’t know why I bother pay £6 odd for a meal get offered 1.65 back? Hardly fair is it
Sheryl . 2025-03-09
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Delivery driver was lovely and very polite , but parts of order missing again
Pauline . 2025-03-09
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First time I’ve recieved my full Order hot was very enjoyable for a change
Pamela . 2025-03-08
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Wrong delivery items. Not happy with my service at all
Laura . 2025-03-07
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Nuggets and chips arrived cold, mcflurry arrived melted, and the sauce didn't arrive at all
Katie . 2025-03-07
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Delivery poor, put note in to be delivered to ward and then ended up being at the other end of the hospital and therefore food cold
Kiera . 2025-03-03
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why is MacDonalds at camelon allergic to delivering a full order. there's is always without exception something missing. always, sauces, straws, drinks? it's super irritating, between that and the delivery driver on his never ending phonecall abroad and being blatantly rude? what's the deal
Laurajane . 2025-03-02
MORE AT Just Eat
Spent 2 hrs 30 minutes waiting. Didn’t even deliver food items. Only received diet coke. Absolutely Abysmal
Iona . 2025-02-28
MORE AT Just Eat
Food was stone cold when it arrived at my house and the driver couldn’t speak a work of English and he was actually weird , also said he was on a bike but he was in a car ?
Arran . 2025-02-28
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Very late delivery and cold when arrived
William . 2025-02-28
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Items missing. Not only all sauces this time but the dippers and selects as well. It baffles me that this McDonald’s has such a consistent inability to get orders correct. Atleast the food that did arrive was warm this time
Si . 2025-02-27
MORE AT Just Eat
Well presented, well made food, came within 5 mins of ordering, didn't mess up the order. It was clean and as soon as someone left, they cleaned up the mess. Very nice do recommend for breakfast and lunch. (TRY THE IRN BRU!)
Natalya Fagan . 2025-02-26
MORE AT Google
missing cheese side and sauces again.
Stuart . 2025-02-24
MORE AT Just Eat
Seal was broken half order missing and fries cold
Rachel . 2025-02-24
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Food is freezing cold I ordered at 11:25 didn’t arrive until 1 absolutely shocking service
Joe . 2025-02-23
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had fishburger it was better than I expected thank you
Frances . 2025-02-21
MORE AT Just Eat
Nearly all the drivers are putting the cold food with the hot food. The hot food is nearly always cold
Graeme . 2025-02-21
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No dips with the chicken share box full meal ruined .. also cold
william . 2025-02-21
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Food was delivered within the last minute of the time. And i can’t even say it had gone cold, it was stone cold. Not even a heat in it. Delivery driver was lovely tho
Claire . 2025-02-21
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u forgot to put my chicken nuggets on
Connie . 2025-02-21
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not complaining just how it should be thanks
William . 2025-02-18
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Simply can’t count as orderd 4 and receive 2 , what a joke
Mark . 2025-02-18
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driver drove past my house and headed to high Bonnybridge before delivering my order!!
Leanne . 2025-02-17
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Some food missing bag all burst
Nicola . 2025-02-16
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Missing items. No sauces. Waste of time
Camille . 2025-02-15
MORE AT Just Eat
I am not happy my buyer missing agane
Gillian . 2025-02-14
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Drinks completely wrong, ordered an oasis and a coke and received a hot chocolate and a Fanta, mcdonald’s fault as they give the actually order to the driver.. also chips missing from both meals. I am so disappointed as this has happened countless of times to me and other people when ordering from McDonald’s. I will not be ordering again and i am appalled by your terrible service. I will be warning other friends not to order from here in the future.
izzi-rose . 2025-02-13
MORE AT Just Eat
Ordered at13:57, order was made up at 14:00, picked up at 14:28, delivered cold at 14:32. DO NOT ORDER from here! stick to eating in or drive through
simon . 2025-02-11
MORE AT Just Eat
Every single order from here has items missing. without fail. why does nobody check the orders!!!
Mark . 2025-02-09
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i cannot believe this. Every time you guys forget my dips. You have given me my chicken selects how do you expect me to eat chicken selects and chips with no dip. Everytime!
Mhairi . 2025-02-09
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only thing was no dip delivered with nuggets although I asked for some
Stuart . 2025-02-09
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Order so wrong. Ticket was correct on order. Don’t understand how this can happen. I have now had to reorder and pay delivery again. Order for kuds or wouldn’t have bothered. Awful
Angie . 2025-02-08
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Didnt receive my order and bow out of pocket
Lisa . 2025-02-07
MORE AT Just Eat
time kept getting pushed back, food arrived cold so I had to reheat it, no sauce, no straw for my milkshake. Just eat gave £2 credit back in return 🫠
Katie . 2025-02-05
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it arrived very late and cold, plus missing items
Chrissy . 2025-02-04
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Just received it and its absolutely freeing
Jackie . 2025-02-03
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order it at 18.02 it arrived 19.08 and all my food was cold , not ideal to eat what a waste..
Michelle . 2025-02-02
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Missing food again. Sauce packets in McFlurrys and food was just above cold
Jenna . 2025-02-02
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Completely wrong order sent I ordered medium fries plain double cheeseburger and bottle of water. Was sent 3 large fries, cheeseburger, 20 chicken nuggets & quarter pounder. With no drinks
Lauren . 2025-02-02
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the guy delivered was so kind and I love him he's so pleasant
Sara . 2025-02-01
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Food was good but practically stone cold , clearly wasn’t in a quilted carry case , luckily I was hungover so could still eat it , but if I’m being honest there’s no need for it to be stone cold ,
Daz . 2025-02-01
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Driver went to the wrong address and didn’t deliver food
Jason . 2025-02-01
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no straw, no dips but supposed to be 4. side salad was a slice of tomato, 2 slices of cucumber and some lettuce. no balsamic vinegar on it even though it was ordered
Angela . 2025-02-01
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Honestly don’t understand how they can get orders so wrong. Missing items again. 🙄
sarah . 2025-01-31
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Best McDonald's in Falkirk. Opens till 1:00am. Usual McDonald's fare but served warmer than most other fast food chains.
James Gillan . 2025-01-31
MORE AT Google
Very good meal although slightly unhappy as we didn’t get our sauces but other than than that very pleased with this order thank you
Jack . 2025-01-31
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Stone cold so its now in the bin
Sheryl . 2025-01-30
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last 3 times we have orderd they have forgotten items, this times they did not give us any of the chips for our meals or sauces and last time there was a whole chicken select meal missing
Ellis . 2025-01-30
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Muffin brick hard, had to stop eating before I broke a tooth! Not very warm! No ice in the juice and the juice was warm and flat. No point in asking for a refund as just eat always say they looked into it and on this occasion they can’t offer a refund! You would expect food to be fresh at 7am!
Jemma . 2025-01-29
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Missing my chicken selects and my big Mac burger but they gave me fries and milkshake that go with the meals
Kelsie . 2025-01-29
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Delivery was good! Food was cold i ordered a milkshake no straw was given staff need to check things like that
Carrieann . 2025-01-28
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Label on burger said it was made at 14:24 and my food was not delivered until 15:15. It was freezing cold and soggy and this isn’t the first time this has happened.
Kim . 2025-01-27
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Food was stone cold when it arrived. Chips were inedible due to the coldness of them. Even burger was cold
Nicole . 2025-01-27
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I asked for no meat once again, and got a burger with meat on it once again, I am absolutely furious about this, nearly £8 for juice and chips and I couldn’t eat the burger with the meat on it, this happens every time I order from here, never correct
Stacey . 2025-01-26
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Delivery driver was so polite and nice
Sean . 2025-01-26
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Everytime we order times change food was changed three times and when it got here order was wrong and frozen cold so couldn’t eat it
Alison . 2025-01-26
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had to wait over 3 hours and food was xold
emma . 2025-01-26
MORE AT Just Eat
Kept changing delivery times, stone cold food
Brian . 2025-01-25
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The food was freezing ! Can tell it’s been sitting for ages
Owen . 2025-01-25
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I ordered from Just Eat at 1748. Delivery time was to be between 1815-1840. Delivery driver got there about 6pm. Kept saying ‘preparing order’. By 1850 I decided to order from another app as had been an hour since I placed order. I finally got the Just eat order at 1915 and the other apps order came 5 minutes after it. Both were from same restaurant. The Just Eat food was cold. Disgraceful service. I am now out of pocket. Won’t be ordering from Just Eat or that McDonalds again.
Adele . 2025-01-22
MORE AT Just Eat
driver was the happiest and nicest driver i ever dealt with i want him to deliver again on my next order
Sara . 2025-01-20
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They never put sauce in for the chicken nuggets.
Ian . 2025-01-20
MORE AT Just Eat
guy came to door 1 bag burst open(food)drinks bag 1 milk shake 2 coffees all over the bag chicken nuggets half of them half cooked other half think been cooked twice what a waste if 40 pound got pics as proof if interested
Nicola . 2025-01-20
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Attitude of wife delivering was shocking and to be in the ohone on loud speaker trying to say something to me while others talking at full volume just rude.
Colin . 2025-01-19
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food was cold order wrong your job isn’t that hard
abbie . 2025-01-19
MORE AT Just Eat
Heres a little sing for yous, "At macdonalds they got time for you" The chips are stale & the meat is too, if you want a smile on yr face, Then i suggest you go to another place, Coz everything they dooooo, Is pretty unhealthy & is not good for yooooou, doo be doo! Lol
Lee Conway . 2025-01-18
MORE AT Google
Order delivered was completely wrong
Jason . 2025-01-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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95 Opinions
Shocking service. Arrived at the time the app told us only to find the order wasn't anywhere near ready. Staff then proceeded to ignore us and the other customers for about 20 minutes while they chatted. I've a large family so was a large order. Most of it cold with one warm pizza. Complained only to be told 'well you'll need to wait all over again' if you want a warm one. Got home and called the manager to complain and try and get some money back as stone cold order, and after waiting 10 minutes for an answer, then he hung up on me. I'll be taking this further.
116 Opinions
Terrible place to order from, ordered a pizza and it took 2 hours to arrive was inedible and no partial refund offered absolutely shocking place. I'll tell everyone I know to avoid heavily. Hopefully they go out of business soon. As for your cheeky reply mate unlikely I'll ever be homeless, you might with your shocking service, I did actually ask for a refund when you eventually answered the phone. Also ordered 19.38 delivered 21.44 you do the math if you can, troglodyte
39 Opinions
Unfortunately the guy that was working behind the counter was being very rude and was complaining in other words of huffing and puffing when we had asked for the gluten free option, it made us feel very uncomfortable and unwelcome as it can be very hard finding places with gluten free options. This is happened a few times when we have gone in the last few months, this is very unfair as the food is really good but has been let down by your staff member. But this being said, for the female staff members who are very considerate and helpful when being asked to make gluten free this makes the experience better.
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Not child friendly at all. Sell kids meals but don’t actually have the box or drawing bits. Its like foing to McDonalds and not getting the toy in your happy meal!
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Turned up for our Wowcher meal. Total chaos. Bar had run out of beer and chef hadn't turned up. As we were there had a glass of wine each, charged £6 each per small measure for a mediocre supermarket plonk. Tried several times to rebook, they never answered phone or replied to emails. Transpires they also redeemed my Wowcher. Resturant now permanently closed. Not surprised.