Pizza Hut Delivery in Falkirk

Shocking service. Arrived at the time the app told us only to find the order wasn't anywhere near ready. Staff then proceeded to ignore us and the other customers for about 20 minutes while they chatted. I've a large family so was a large order. Most of it cold with one warm pizza. Complained only to be told 'well you'll need to wait all over again' if you want a warm one. Got home and called the manager to complain and try and get some money back as stone cold order, and after waiting 10 minutes for an answer, then he hung up on me. I'll be taking this further.

Completely wrong order and the rudest driver imaginable

Ordered from the website. Delivery was scheduled for 18:30 but ended up arriving at 19:45. Orignal driver was someone on a bicycle in Stirling? He just kinda drove around randomly for about 40 mins before cancelling. No one else was picking up the order for ages I get that it's more a fault with uber, I called the pizza hut. They were respectful and I don't blame them to be honest, they changed it from uber to deliveroo I think? Then eventually someome was able to drop it off. Unfortunately still took ages. Wouldn't recommend over elsewhere to be honest Food was okay but tasted a bit off. Maybe I'm just not used to the way pizza hutbmake their pizza but whole thing tasted strongly of hot dough? Kinda ice creamy which was odd

order was late and no juice with my order ?

Usually the haiwain pizza tastes great, maybe the store is busy this evening but the pizza did not taste good. Too much tomato and dry. Really disappointed as we have pizza hut at the restaurant weekly and order occasionally so we know the taste and quality. Tonight was disappointing. :(

used to order from here and the food would always arrive nicely cooked. but the last 2 nights in a row I've ordered food from here the pizza has arrived undercooked and absolutely soaked in grease with the wedges being half cooked and hard and lumpy on the inside. definitely won't be ordering again anytime soon.

ordered the pepperoni pizza and it's easily the best pizza I've ever had.

Yeah, not happy at all. The pizza has clearly been cooked ages ago and has sat there until you got a driver. I would happily have cancelled ages ago but it said my order was being processed at that time which was ages ago. Very disappointed as we have young children waiting on food which is cold!

food from here is usually good but tonight (and I'm not even exaggerating) I literally got the most greasy pizza I have ever seen in my life. literally picked a slice up and it just sagged over and started dripping with grease.

Absolutely freezing cold food was tracking delivery driver and went to 3 different streets before delivering and talking to people delaying order

I didn’t get my order even though it says delivered

My 1 pizza and cookies took and hour and forty min to come I then receive it and it’s stone cold so now having to put it in my own oven to heat it up

wrong pizza delivered. No dip delivered

It was over 1 hour late with no apology when I called to chase it up, and then when it was delivered it was cold. Will not be ordering from Pizza Hut again!

Food was overcooked & hard. Pizza melt was like cardboard. Expensive

What can I say two young girls serving and a boy manager not a clue place was manky avoid slow as death with no understanding of serving

food arrived late and cold ended up binned and going to domino's really disappointing pizza hut

the deliverer was sweet and not mean, very nice

No cheese on the garlic bread.. no cheese on the pizza and barely any pepperoni. Pizza was soggy with what looked like tomato juice rather than sauce! And was delivered cold/ I’ve been eating both dishes for years and have to say this is the worst pizza ever. Onions were on the pizza which I didn’t order, so can only assume u delivered the wrong order. To give just £5 credit is disgraceful considering £22 I spent

took 2 hours and was stone cold, won't be ordering again

deliver was over 2 hours when arrived food ice cold and macaroni hard and nothing to it. Food inedible!

Driver took more than 30 minutes from leaving the shop to arriving at my house I asked the driver why it took so long and she screwed her face up and shrugged her shoulders . Then I opened the box and it was absolutely sodding in grease absolutely revolting would not even let my dog eat this . Straight in the bin and never again

Potato wedges were undercooked and were still hard on the inside, managed to eat about 2 out the full box.

Left a note saying deliver to the side door. This was ignored. The food was originally due to be delivered between 18:05 and 18:25. It eventually turned up at 18:55, and it was cold.

Food freezing cold, tear and share not as described.

Potato wedges were cold when it arrived but food was still nice. Pizza was alot better than Domino's undercooked greasy pizzas lol

food was stone cold when it arrived, drive sat outside my house for 10 mins before coming to the door.

Did not deliver the correct items.

The only reason am doing 1 star is that I couldn't do 0 stars the food was ice cold it took 45 minutes from leaving the shop to get to me what us a 7 minutes drive and then the driver couldn't find my address and called me and I had to meet him at the big Tesco in redding a absolute joke

never recieved my free chocolate fudge brownie with my meal deal so minus a star

pizza came looking like the delivery driver had been a serious road accident, cheese all off the pizza, pizza smashed against the side of the box and also cold at best. won't be ordering pizza hut delivery through just eat again.

Took the order, said it was on the way, did not arrive. Gave up and went to bed 2 hours later. Would be zero stars if it would let me. Expect full refund.

Never received my order, nr to restaurant is invalid everywhere on the net. Not nice Pizza Hut!

Staff were rude, had an email saying the order was ready and had to wait another 10 minutes when i git there, when i did get their the staff appeared to have no clue about my order just an awful experience

Food was great, delivered hot and on time - unfortunately I only received 3 out of the 4 pizzas in my £100* order - this was a birthday dinner and a treat we don’t get very often, so the person missing their dinner is a little gutted - the food that did arrive was delicious

items missing from my order.. 2 dips, for my pizza and onion rings... so I've nothing to dip them into 🥹

Delivery woman left the food on the floor and left.

Got pizzas with gluten delivered instead of the gluten free ones I ordered. The phone number of the branch listed doesn’t work.

Pizza cold and NO ICE CREAM DELIVERED! REFUND DUE BUT NO COMPENSATION. CHILDREN ALL DISAPPOINTED TONIGHT SO BOO FROM THEM

Excellent customer service thank you.

pizza had jalapeño juice on the bottom (i ordered mushroom and sweetcorn pizza no jalapeños ) forgot my juice but food was hot

Excellent customer service thank you

3rd time in a row ordered the same thing from Pizza Hut and 3rd time only received 2 bits of Garlic Bread instead of the stated 4 bits.

I did not recieve half my order. Only got my pizza, delivery person forgot the drink and ice cream.

They also never called my mobile to say they were as I never heard my door knock! Then my fiancé went to take our dog out and the food was on my door step freezing cold in this weather not knowing how long it had been there I paid over £40 for this food that came freezing and stale because it had been left outside!

Pizza Hut delivery, where the delivery doesn’t exist.

No stars, not even delivered it. Ordered at 6.20, still waiting 9pm. No phone number that can be called

Even with the discount this wasn't worth the money. Bland and full of grease.

Excellent customer service and delivered with care

It's fast ,tasty and good value.

Incredibly restaurant so finding accessible seating was a little difficult. It's a good place for fast chicken based food. The tables were not as clean as we would have wanted but there were so many people it was easy to see why.

Cold pizza, no dips, abnormally large crust meaning very little topping and not cut properly so just tore to pieces. Absolute joke!

Collected an order from Pizza Hut. Lightening quick, ready in 10 minutes from placing the order to arriving in the car. Nice and hot like it should be. Both pizzas were kind of bland unfortunately

Amazing pizzas. By far better than domino's and at a more reasonable price too. Stuffed crust is absolutely amazing. I had to remove a star as they don't deliver to Maddiston even though Guilios take away next door can do it no problem 😂

I hour and 55 mins for delivery phoned 3 times, each time was hung up on after informing me it was delayed Receipt actually says on it "delayed" response from head office is that 1 hour 55 mins wait is acceptable even though estimated delivery was 35 to 45 mins.

They seem to go through a lot of staff, it's a different person every time, but tye training is really good. Everyone is informative and really helpful, also very polite, the food is superb too!

Probably one of the worst pizza I have ever had. It was undercooked and when I picked up each slice I held it by the crust and the rest hung limp against my hand. It had a very odd taste and was covered in a in a strange powdery stuff (garlic) Never again!

Great pizza , great service, great price if you collect too. 🤩🤩🤩🤩🤩

Fast delivery, delicious pizzas, very nice and helpful staff and service.

Honestly dont know why I have been buying from Dominoes the last few years, what a difference. The price is significantly better, the pizza quality is extremely better and overall is just a better experience. A real shame they dont have these plastered everywhere like Dominoes otherwise I would be a lot more frequent customer.

Collection. Not great. Pizza not as nice as usual and the cheesy bites were absolutely caked with garlic powder. They all went in the bin.

Outstanding service at such a difficult time, went above and beyond for my sons birthday and made a wee boy very happy. Thank you

Terrible they don’t deliver to my new address which is only 2 miles from the store Well it’s safe to say you have certainly lost a loyal Customer.

Pizza didn't have much flavour and was falling to bits.

Quick good around service freshly made ,beautiful to eat

Always super busy this place but they seem to be seriously understaffed at peak times. They seem pretty stressed out so assume they're pushed pretty hard. Pizza is always class, always pleasant and polite staff. They always apologise for any delay due to them being busy. It's never an issue for me as I can see just how rammed with orders they are. Get the team more staff so they aren't panicking. Keep up the work though!

The person that served didn't look very happy as if things were a hassle to him. Not customer friendly.

Food is pretty disgusting and it's super expensive for what you get. Wouldn't recommend it at all

Went for the festive meal deal. Excellent value and lovely food. As always great staff and service. Never had a bad time at the Pizza Hut.

Pedir comida a ser entregado y estaba encantado por los esfuerzos del asesor para encontrar un precio adecuado que nos ahorramos una cantidad y cumplió los requisitos. Entregado rápidamente y disfrutamos mucho

Muy, muy decepcionados con nuestra orden. Pizza estaba pasada casi sin queso y tienen la audacia de llamarlo un supremo! No volveré.

Entrega tardó aproximadamente 1 horas. Pizza muy grasientos en el fondo. Cantidad pobre de ingredientes. El queso de la corteza rellenos tenía goteaba todo el pizza no es bueno en absoluto. Los trenes que nunca estos chicos necesita un nuevo conjunto de espectáculos.

Ordered 2 pizzas for delivery . They were burnt ,thin and tasteless I had downloaded the app to order and for future use . It is now deleted

Local ideal para variar um pouco o cardápio.Viajamos com adolescentes e é sempre parada obrigatória.Local cheio e atendimento eficiente.

The ordering was easy, delivery was quicker then expected, but what did we got in terms of food was by far what we expected. We usually go for dinner at the Pizza Hut restaurant down the road as it's always good food but because the weather was a downer we thought we would do delivery instead. When we got the the "the summer sizzle deal", sizzle is the main word here! The pizza had burnt reissue on them. Soggy and completely different tasting (even though it's the same types meat feat and margarita we get in the retail park). The wedges and cheese were terrible. THe cheese was rock solid and the wedges were stuck in it. I think when we order takeaway for pizza it will definitely be Dominos! At least they get it right.

I was craving a good delicious Pizza therefore decided to order online with Pizza Hut for delivery. I opted for a £14 offer of a large pizza, 3 sides and a bottle of juice. Delivery was really quick therefore so far I was pretty impressed. I had ordered the Chicken Supreme pizza with stuffed crust. I had had this in the restaurant many times and it has become my favourite. This time I was greatly disappointed. The pizza was not piping hot and was quite thin and flat. The crusts were difficult to bite into and pull off with my teeth. Not sure I'd order a Pizza Hut Delivery again, instead I'd opt for a a local takeaway place