McDonald's in Kingston upon Hull, City of

Cold food, burger buns burnt not great at all. Only thing we enjoyed were the milkshakes

food uneatable not in original packaging very poor

got given someone else's order McDonald's and delivery people are getting worse

Ordered a hot drink, it came cold

Driver picked up 2 orders that were no where near each other, so by the time mine came it was stone cold and dry!

Really enjoyed everything and delivery was spot on will definitely order again

food was stone cold when arrived and delivery time continued to changed the food must of been sat for long period time for it to be cold

Food cold and drinks missing. What’s the point in ordering when it’s rubbish?

Food is appaling, waited way beyond longer then usual. Good had cleary been cooked long before it was delivered, the chips wasn't just cold they was frozen along with the burgers and 2 oassis drinks that had leaked on it all and into the mcflurry

I think the milkshake machine might be broken any milkshake I get always has chocolate in it and ruins the taste of the drink

One of to slow is mc donalds in Hull

Really tasty just a shame the chips were cold

Would be helpful if the correct order was sent

I want another drink bc as Mike all say and leaked out in the bag

Package with the drinks and ice cream was open and the tea and one of the Mcflurrys was spilt. The other package was all squashed and delivery request ignored.

Both drinks was split so was only left with half a drink in both

Delivery was quick tho they forgot to put straws in the order

oasis not given for the second time in a row

Cold and delivery driver was stood on the phone talking in his language keeping me waiting with the food bag open!

Chips were cold and half filled drinks

The drink had spilt,no real problem.

It turned up late and absolute stone cold....I live 5 minutes away......utter disgrace what has been delivered......absolutely appalling.....we've had to throw it in tge bin

The timer kept getting pushed back, we waiting over an hour. When it finally arrived it was stone cold like it had been sat on the side the whole time we were waiting, I was offered £4.32 for my order that cost just over 4 times that. Due to the time getting pushed back multiple times I was unable to cancel my order. I’m gutted but that doesn’t even come close to how my daughter feels. The worst part about all of this is that I know my review will fall on deaf ears…

Can’t go wrong with a mc Donald’s

Sent us someone else’s order!! Wrong food!

apart from a fries missing we all really enjoyed our meals today it was on time too

Very disappointed first time using the app and everything was cold and the double cheeseburger with nothing else inside was just cheese in a bun would not recommend

This man was dam arrogant and wouldn’t give me my food said my code was wrong . I showed him code . Still said it was wrong . Was on phone to Mac Donald at time food was cold and very late . Had to take food back to Mac Donald’s to get fresh hot food . You can talk to manager at Mac Donald’s about this . And I paid delivery what for

Delivered wrong order. Gave delivery driver order back. Never received our order. Requested refund.

Sent us a spicy burger instead of the plain one.

Maccy's isn't it, we all know what to expect

Really friendly and understanding

Every time I order which is a lot really my food is always cold I don’t think I can actually remember the last time it was warm even the kids meals are freezing

Food was cold and the restaurant is very close so should’ve been warmer

Want some one to ring me regarding my last order from McDonald’s asap

I spent £30 and there was food missing

Sent completely the wrong order no drinks I’m fuming

The ordre is missing most of the food, i got all the dips i requested but not the chicken to dip into it, as well as 2 burgers missing. One of which was part of a meal and the chips still came so I'm thoroughly confused as to what happened.

Driver didn’t turn up at all and I never got my food.

No free hash brown when it was on the order

all food was nice and hot,always order from this mcds, thanks guys,n nice delivery guy

food actually turned up hot today

triple cheeseburger missing and chocolate milkshake instead of strawberry it's not that hard wen your reading of a computer and we pay extra for it to be right and delivered so why do I pay for a burger I haven't received

Forgot straws and gave us the wrong sauce and no spoon for the McFlurry

Half the food and drink missing. Some cold and one drink half full and spilt in the bag

Everything was stone cold, uneatable burgers and the chips look like they hadn't been warm for a day. Really disappointed £22 to go in the bin. Why can't you deliver hot food, it shouldn't even be a request it should just be a given. it's 2025 O would have been better walking there and I'd of still got it back warmer then when it arrived.

One of the burgers was time stamped 01:34, nearly an hour before the food arrived, cold.

Wrong order arrived… for the second time!

food was cold when arrived as o had to warm in microwave.

Order is cold, my order is missing the quarter pounder burger from the quarter pounder burger meal

missing items on order and drinks where spilt, need a new way to be delivered on a bike.

Delicious food, great service. Would recommend

My caramel iced frappe had no cream and no caramel and only tasted like cold coffee

All my food was wet as he spilled the drink all over it

I got the wrong delivery given to me.

All my food was cold and stale and they forgot half the sauces

hard to drink my frozen lemonade without a straw

came freezing cold. Haven’t sent the right sauces, or anything absolute joke

Good food quality good delivery time

Ordered my food at about 1:30am today (07/05/25) said my food would be here at 1:50am. It is now gone 3:30am and it’s said my food has been delivered. It has not and I have no idea where the driver is

got the order but was given the wrong burger. I ordered a large steakhouse stack meal and got a chicken burger. was not impressed at all.

burgers were all soggy and cold

Delivery was marked as delivered, no delivery has taken place. I did not get any food.

Food was stone cole and delivery driver very rude was definitely not worth 40 pound and will not be ordering again in a rush

No good. I got the wrong order and couldn’t get through to anybody about it so a lot of food gone to waste

kept delaying time rang twice no answers when did answer said was waiting for chips, when received chips it was freezing cold

Shame they didn't read the note. Delivered using a bicycle qhen I requested not to as my drinks spill a d they did

The milkshake’s was half full the chips was cold and I’ve just wasted a lot ov money through poor quality

Great delivery time great food quality

Delivery courier or delivery partner like McDonald's want to call us. Assistants and duty managers want to brush up on their customer service skills and uk privacy laws, also they are also breaking UK human right laws by treating couriers (delivery partners) like they are a problematic without using the proper channels (terminals) mcdonald's franchise have to determine who the delivery partners are instead of demanding to see their phones and threaten them with severe consequences if they don't do what the mcdonalds staff say by showing them customers confidential information which is protected by uk law. Incident happened Wednesday 30th April 8.30am.

Tomato allergy, asked for no tomato and given it anyway.

Delivery driver went above and beyond. He bought me a large new coffee as he had an accident on the way. Food was still OK to.

I have not received my order obviously I am not happy

My food was stone cold when it arrived, really disappointed.

Chicken select was freezing, cheese burger had fallen apart before I tried to open it

Missing hash brown tea all over bag

Coffee "luke warm" at best, staff member said it wasn't cold but would exchange if I really wanted too. Used to be a great branch with super staff, gone downhill since refurb. Delivery drivers often take up disabled parking bays.

Accidentally ordered to wrong address then changed it but the delivery driver was rude and said something like "not good" and said something about the "address" just generally a rude driver. Do not recommend ordering online would rather go into the place better yet not go here again.

No food arrived only my drink!!

fries are cold and the driver wasn't polite

Food was cold and didn’t give me totally different sauces from what I asked for

Driver took to long to set off

Food was cold , chips soggy and cold

Ordered at 3am, no way are they busy at that time, but over an hour for delivery and ordered 2 bigmacs and only got 1............

Driver delivered cold soggy uncooked chips and cold chicken as he took it for a drive around hull the long way roubd

the order that arrived was not what I ordered

Food cold all items not in the order!

Food was typical McDonalds delivery standard; luke-warm and put together by a blind-person. Tamper-Evident bag had evidently been tampered with, no items missing but, then again, you don't exactly get a 'fry-count' with your order.

Food great service is great but can u put the sausage in the centre of the muffin every time I get one it’s all over the place you have one job place central of the bread it’s not hard apart from that food is good

Rang for the code then never delivered the food!!

triple cheese burger was crushed and cold and didn't get my free big mac

Horrible cold food. The delivery driver did multiple drop offs.

was very cold couldn't eat the chips had to warm burgers up

Food cold and c rap as always, the idea of McDonald’s is always better than the reality

Ordered 4 cheeseburgers but got 4 burgers

food did not arrive. was told food was delivered at 20:05 but had this notification was at 19:50

Chips were cold ice cream and shake were melted

Delivery driver was very nice, and not at fault. Unfortunately food has arrived cold and not as expected. Please ensure the delivery driver is not penalised as the food did not taste fresh and was very disappointing.

The delivery driver never knocked on the doors ge just sat outside doing nothing

Food was stone cold and was 15 mins late