McDonald's in Kingston upon Hull, City of

Excellent driver... thankyou so much hun x😊😊

What a joke, food never even turned up, i could see the delivery driver just sat around the corner and he put it through as delivered

The food has not been delivered at all!!!

The chicken was unpleasant. I did not receive the sauce that is meant to come with the cheese bites.

courier was rude tried to look at my phone for the code, didn't even looked at me, I was asking a question and she was turning her back, and didn't even tried to listen to what I was asking

Food was stone cold! Forgot sauces and half my order

Food was cold which seems to be a running theme with McDonald’s at the moment. Diet Coke was flat no ice in it, chips soggy and cold. Very poor.

burger was not really assembled - more a load of fillings floating outside the bun. Need to do better.

After having to re-order off my account as 1st delivery didn’t turn up!!! The food was cold.. very unhappy about this order!!!

food didn't turn up I went out in the rain looking for the delivery bloke couldn't find my address

ordered plain burger specified no mayo, still sent it with mayo on

Great fast delivery even thought the weather was bad

my mc flurry asked for large and it only its like a small one

Food was delivered on time but came cold

The food was stone cold again! Won’t be ordering again

Missing 20 nuggets. Only option was refund.

Came really quick and the food tasted delicious.

I bought white late but not even test as coffee

Food was stone cold as always and it's a hot spot for youths causing trouble which in turn leads to the managers setting alarms off.

It was cold and the burgers had no onion when I paid for extra and no sauce on burgers

food was abit cold but was nice 🙂

If no stars was an option just eat wouldn’t have received any, as my order didn’t arrive then I had to jump through hoops to get a refund. The girl on the we chat was extremely helpful and I was eventually promised a full refund

missing one hash brown and maple syrup to pancakes literacy skills to count to five!! no fork and knife to pancakes

the delivery driver was messing about with his mates in his car that much my food is freezing and then took 5 minutes to get thr food out the back of the car

Once again there are items missing! How difficult is it to get an order correct? Abysmal effort of a fast food chain

Waited two hours for delivery still no delivery and the app has just updated to delivered yet don’t have any food what a joke

missing item again! every single time we order something is always missing. the item is clearly on the ticket too?

They put egg in something I asked for no egg in when I have an allergy

A bit cold nice and didn’t give me 2 cokes

I have not received anything from my order yet have paid for it

Spilled my drink. Other than that, the food was alright

My chips and burger was cold and I asked for double onions and got none

Chips stone cold. Burger barely edible and the nuggets could bend. I’ve been at work since 8am and didn’t get home till 11:30 where I just wanted to get some easy food. I chucked the chips away and only managed half the burger and some nuggets. No straw for drink either. Bunch of goblins working there

Food arrived in time. But as usual it was stone cold

Delivery driver was rude and didn't care on quality of service. Food arrived cold and uneatable

The delivery guy was very kind

Food was cold couldn’t even eat it don’t know why I bother ordering it’s always cold from here

All food was cold and thrown together with no care

Chips didn’t arrive with the meal. Burger was cold.

Food was freezing cold. Burger was old and hard. Forgot sauces, again!!

took over an hour to arrive, came freezing cold, large drink spilt all over the bag and food, would’ve thought the food would be fresh since it took a long time but was old and like cardboard

I’m thinking Mc Donald should not do delivery,only eat in Ice creams are melted and fries are cold Disappointing I should not order as I always regret For 24£ I could have something better

wrong order delivered again, this is an useless services happens every time now

Drink was like water took ages to come was all freezing cold

This is the second time my food as not been delivered

Hour late, cold food, wrong sauces, drink was spilled

IF I PAY FOR BACON WHY DONT YOU GIVE ME IT

came fast but was missing sauce/straw

Absolute joke of a place never known a branch continuously get things so wrong!!! Sent me someone else’s order which was about £8 less than what I’d paid for. Waste of time and money - the staff need training on how to read and distribute.

Absolutely appalling. Driver confirmed he might have given my drink to a different order he had dropped off. Order arrived late and freezing cold. Really poor.

Cold even tho early and wrong burgerz In my order

all the food was cold and soggy

Was missing Big Mac from my order and was cold

The food was cold, mini hash browns were that cold they'd been better staying in the freezer.no syrup provided for the pancakes. Hardly any drink left in the cups as it has spilt out everywhere

Fanta was flat, chips where cold part from that everything was okay

Ordered a Big Mac without onions, it came with scrapings of onions on it.

Unclean and terrible food. Would advise avoidance if possible!

had to order again from different restaurant to make sure I got this order as I never got my last order

Gone to the wrong address,courier isn't willing to take it ti the property address.

Milkshake seal was broken , milkshake was chocolate , vanilla and banana all mixed together with a yellow thick sryup running through it , inedible , burger burnt , far to much sauce to cover the burnt burgers . Fries cold full meal went in the bin

Would be 5 stars for the food but they forgot to give us ketchup and no fizzy drinks...(drive-thru)

it was stone cold I can not eat it I'm not happy

Half the order was missing and what food did arrive was freezing cold.

Dreadful drive through visit tonight. No McSlurry. Argh!!!. Still had to queue with the happy mealers to get out of the place.... grrrr Ronald.. grrr. Deffo zero stars if it were possible. Humf. Fast - er. NO Food - er. NO

no sauce ever added when requested, food cold as always drink only half full ony 15 nuggets not 20

Good was cold! Was eaten as was hungry! Next time I order I’ll be going into the store instead or ordering online

Big wet paper bag broken soon as grabbed and drinks spilt all over floor

Good drop off no problems with order

My food is freezing when I say freezing it feels like it’s been outside and left over night not edible whatsoever I’m furious I’ve ordered from this McDonald’s 3/4 times and every time it’s been freezing or somthings been wrong or missing and they also don’t give you a re fund for some reason I would rather them come collect the food and see for themselves how freezing it is

Shocking, food cold, ordered a Big Mac with no pickles, turned up with no salad and no sauce. Ordered 2 bbq sauces and didn’t receive them. Ordered a strawberry milkshake and they sent chocolate. Fries was like cardboard. Always seem to be a problem with my orders and I won’t be ordering from them again. Complete waste of money

the wrong order was delivered. then my order was cold when it arrives.

No sauces with chicken nuggets and cheese dippers again

Nearly fainted, food on time, warm, and all items present and correct (even the dips). Genuinely impressed.

It's about time I write a review for this place because honestly I'm getting sick of them. Already given my opinion across to them on the phone multiple times but I can now confirm, they don't care for their customers. I tend to get deliveries quite regularly, almost weekly due to being busy with work and other matters. I have ordered food from this restaurant numerous of times. Honestly, 80-90% of the time, they always get my order wrong or mess it up. Whether it's missing items, cold food or over/undercooked. It never tastes the same compared to other mc donalds out there so you can tell there is very little care and passion that goes into the food. I can totally understand that mc donalds is probably one of the biggest and busiest fast food chain in the world. It's still no excuse. I have ordered from other mc donalds to my same address. There's one mc donalds on St andrews Quay which is only about half a mile further out to this one and I have never had a problem with them. The food is always spot on, every item I order gets delivered and it's still nice and hot when it arrives. I would even say by my opinion, the st andrew quay mc donalds would get alot busier then this one being mentioned because it is just off the motor way so they would get customers constantly driving past from all over UK and wanting to get something to eat whether by the drive thru or sitting in. Not to mention all the locals around the surrounding areas and yet, you can clearly tell they actually give a damn and work hard to keep their customers happy. All I can say is shame on them for being so careless and after numerous of chances, you still manage to ruin my order countless times. Enough is enough now, I will be taking this further and maybe someone higher up in the business will take a visit and get things done once and for all. You've had your chances, now someone else will clean up your mess.

I didn't receive my order and they claimed they have delivered, please I need my refund...

No sauces and dips came with the order

food was cold when I received it

Chips where not that warm and the boxes of chips where half empty disappointed

Chips were horrid and food was cold

our delivery driver was lovely and patient as I hadn't actually heard the initial knock

It was absolutely stone cold all went in thr bin fuming

ordered 9 chicken selects ame and got 9 chicken nuggets

food was cold and it was like u just throw the burger in the bun

I never recieved my order, nobody rang bell, nobody rang my phone, theyve clearly given food to someone else who didn't have 4 digit code ? Its frustrating as i order from yourself all the time!

driver very pleasant and food still hot

no straw drink leaked a little but not enough to be considered damage

Driver obviously had other deliveries before mine as he drove in the opposite direction. The food was stone cold and i was also missing a portion of fries.

Its was good for on time but things was cold and drinks was spilled all over

Food was stone cold took over 60 minutes to arrive no way of gettjn i toucb

food fine but the entire medium coke spilled into the bag absolutely swimming in it all straws soaked have no drink left!

was given the complete wrong order. very unprofessional

The burger and chips are cold had to warm them up in the microwave

absolute shambles of a place, every single time we order there’s something wrong, missing, doesn’t turn up or it’s freezing cold. i wouldn’t even bother it’s a joke

Considering I ordered late on a night, food came hot and chips still crispy. Spot on

Good service easy food and drink

Driver had wrong address and argued on the phone with me. I stood in the street outside my house and he spent 15 mins driving round the wrong street with a woman on the car being verbally abusive. Yes I understood some of the language. Finally delivered, rude again, car full of adults, I felt nervous and anxious and intimidated. He made NO APOLOGY tried to show me his phone and wouldn’t get the food out the boot. Food was stone cold. These people should not be allowed to drive for just eat

one of the Big Mac burgers had a bunch of black stuff inside mixed in with the sauce..

Ordered 3 happy meals and had no fries in any of them

It was on time but cold and has a sausage and egg mac muffin missoni

Had missing items all the food was cold and could tell it was left on the side, non of the food was fresh, very disappointing!!