KFC Hull - The Beacon in Kingston upon Hull, City of

Absolutely amazing service and very polite staff store was very clean and my food was hot and fresh

20 past 10, in an empty, (filthy) restaurant where several tables were not cleared and had food on, and we have an additional 10 minute wait for food. We're told "Sorry for the wait, we'll throw an extra chicken piece in". The food then arrives, barely at temperature, with no additional piece. The chicken was dry, and the tower burger was wrong. Couldn't be bothered taking it up with staff as they were busy getting confused because 4 people had come in and they couldn't keep track of who had what. Embarrassing. Actually overtakes Gainsborough for being the most inept KFC in the country. *Edit. Following the reply. Next visit?? You're honestly having a laugh. I'd rather scavenge from a bin than ever come back.

Ate at various kfc's and the beacon has the best atmosphere, the staff are friendly and the food is great, never had a problem from this store

Always busy, this KFC is just what you would expect. Order came within minutes. Seems to be as many at the drive thru as there does in the restaurant. What is handy is that the restaurant joins to a Costa and across the way is a Taco Bell and a Burger King. Just off the A63.

Complete joke!!! Whoever was the driver has put down he has delivered the food and hasn’t come I thought now the codes are given to us this would help but it hasn’t spending £45 on food and not getting it and then ringing up KFC and there not helping either what an absolute joke and this happens on a regular occurrence!!!!

The order sats delivered but it wasn’t

Didn’t reserve my order once again why do you give a cord if you don’t check it at the door

it would give one star as I found out my food was delivered to the wrong address so while I'm sat here hungry someone else is eating my food not best happy at all

Highly disappointed, a month ago the burger was cold on drive through, got off the car went inside and asked politely why the burger buns are cold, cashier replied saying the toaster is out of order. We bought couple of box tower meals today again something the burger was cold and I asked them again why the burger is cold and cashier replied saying toaster is out of order. The food didn’t digest and got food poisoning. This need to stop come on.

Friendly restaurant lovely staff Banging food

Food was bang, shop was clean, staff are goated

Very nice food , chips were fresh

Fresh food, fast service, always come to the Beacon for my lunch

I got food poisoning from this kfc today

usually very good, but lettuce limp and stringy, bread was rock hard, just not very nice

Excellent delivery , chicken bucket & chips , very nice & plenty of it 👍🏻*****

We ordered beans and coleslaw as our side but received 2 tubs of gravy. Don’t like gravy so disappointed

Amazing food and amazing service

order says delivered but it wasn't

Forgot my Drink and food was cold, Poor

I did not receive my food i want refund

great service driver was very pleasant

Nothing on my Order came correct except the wings which was cold

absolutely vile chicken tasted funny and smelt funny also had a slime texture whole order binned will never order here again

Reviewed wrong old and wrong order !!!

Really good food from this new store ordered at the drive thru so can't comment on the restaurant itself but looked quite busy.

Really rude driver bibbing his horn and shouting for the coded then literally throwing order at me disgraceful service

Food cold but chips were hot...they always miss something's off your order too!!!

26 minutes for a 3 piece chicken meal...not impressed

This nonsense has to stop! Just explain to me why I ordered drumsticks but they get replaced by popcorn??? You should inform your customers that certain orders aren’t available instead of swapping! It’s really not fair. No value for money. I’m so upset.

Barley any chips and chicken was not fully cooked

food was average. delivery ok 👍

Awful delivery time. Over 90 mins. What a joke

Food arrived fresh and piping hot. Best KFC we've had in a while.

food was very cold and I found the delivery guy very rude

3 pieces of chicken meal the chicken was all drumsticks and the 1 piece was all skin and bone, chips soggy.

No delivery was done I ordered at 10:29. The order should automatically cancel when the place the order is being made from is closed I waited up till dawn such a joke

Never delivered and the driver wouldn't listen to basic instructions or read the instructions on the note for the order

Much like almost any other KFC, the food and service is ok. Gravy here was particularly good, or so my son said. Adequate parking and clean when we were there. If I'm in the area again I'd go, but we do like KFC when our and about.

Got my order wrong and it was cold when it arrived. Wasn’t impressed

ordered 12 piece mini filet KFC, only delivered 9 filets. Also instead of 4 portion of chips got 3.

Wrong order u send me 3 pieces of chicken gravy and mayo and a can of Pepsi max the order was wrong so can I have a free meal please tomorrow night. My order should of been twister meal with a mini fillet chips and 2 hot wings and a can of tango

Delivered in time and food was still hot 👍

It never arrived, the driver parked down the street and waited a while and then just drove off. Absolutely bizarre. Not really KFC fault, shocking delivery service. Hope they enjoy the food!

Had to ring kfc as missing ordered wasn’t happy they told me to complain

Only one side coleslaw no mash

All soggy and sweaty when delivered must of been bagged up 20 mins before delivery went out £55 order absolute rank

food was unfortunately cold when it arrived

Terrible absolutely Terrible I'd never order again not even worth 1 star but had to to submit my review

where is my order? it hasn’t showed up

The food was cold. Salad was yellow and soggy. Chips was freezing

Smallest pieces of chicken ever. Order a 3 piece and get 2 tiny drum sticks and a piece no bigger than a hot wing. Still hungry. Not worth the cost. Poor

I ordered 2 burgers and popcorn chicken but only received 1 tiny mini fillet ,2 gravy pods and chips

Delivery was excellent food was stone cold won’t order again

gave me 5 pieces of chicken not 6, no gravy

I enjoyed my chicken and chips. The taste was good value for money

I actually went to the Costa Coffee next door on this visit, but overall KFC are good for food, I tend to use the one at Mount Pleasant when I'm shopping at ASDA

Last time we came we ordered 2 meals drove away checked our order and instead we were given 5 bags of chips. This time we go to the drive through and we are at the window over 5 minutes before anyone acknowledged we were there we were wondering what was going on, a simple "hey won't be long" would have been fine, ordered a large chips and a small and got 2 small and no straws, someone sort this place out

Really rude delivery man on bike!

Good delivery service, although the food wasn't very warm, which was a disappointment.

received my order on time but order was cold and all gone soggy and very poor quality

courier said he had to deliver another order first, so mine might be cold which its was. It was also missing items

Delivery person went to the wrong address.

Got my order wrong want a refund

Visité KFC ayer para un almuerzo y terminé completamente decepcionado. Gasté 10 libras esperando una comida decente, pero lo que recibí fue una de las peores cosas que he visto en mi vida. La comida estaba empapada, demasiado grasienta, y todo - alrededor terrible. Se sentía suave y poco apetitoso, como si hubiera estado sentado durante demasiado tiempo. Ni siquiera pude terminarlo, y me sorprendió genuinamente lo malo que fue. El servicio tampoco fue genial. NUNCA volveré a este restaurante de nuevo. ¡Qué pena ver que una marca tan conocida ofrece una experiencia tan pobre!

very,very poor again. missed off half of the order. no chicken wings, no mayo and no mash. 2 pigeon breasts. every time I order from this place, it's either poor service or missing items

I had to go out to the driver as he had no idea where Hawthorne Court was, I was also mortified that I didn't get a Bucket, it was in a bag!!!! Get it sorted, a Bucket meal is a Bucket meal!!!!

Food was warm not hot and the hot wings were missing

OK but nothing more, disappointing portions and cold atmosphere. Stopped by on the way to the cinema but wished we had more time for a pub meal.

We order gone 4pm then 2hr later it didn't even show up then we called KFC and they said "we are short on just eat drivers" then another hour goes by and we get a notification saying it been "delivered" and we checked outside and nothing even was there. I asked for a refund now I've only got £21 back not the £41

took long time from order to receiving also chips were cold as was pop corn chicken we ate the rest cos we were hungry

My chips were missing from the order. I received gravy instead of beans and I received the wrong drink! And to top it off the food was cold so it just went in the bin

Hot, fresh and we.cooked food. Speedy service

We had our first, and possibly our last, delivery from KFC. The chicken was it's usual standard if a little cool, the signature fries however were awful. Cold and congealed they were horrible. The only hot item was the corn on the cob.

Driver delivered my order to someone else and tried to deliver the wrong order to me so I’m not happy he didn’t deliver anything and never came back now driving to kfc to order it again

ordered a can of tango with my meal didn't arrive but still get charged what's that about

The food was cold and the chicken was dry

Didn’t get any popcorn chicken

not happy. items missing off order . Not the first time this has happened . will never use again

There is no chips with the order they are missing

Food felt almost cold and undercooked. Not as crispy as usual. Seemed almost like leftovers from the day before that was warmed and delivered. Not the best KFC I have had.

arrived stone cold. I don't think this was freshly made.

Ordered a fillet burger box meal with two hot wings they didn’t even bother giving me half my order, my two hot wings or my gravy poor service

Missing food and rest was cold and over cook was waste of money

Food was cold went to wrong address

Couldn’t eat the burger, in the description it didn’t mention any other salad or sauce other than the ketchup and came with other stuff I can’t eat, no option to get it without either

Arrived exactly to time, good food and happily use again

No because I didn’t get my food and it was my tea after a hard day at work

can of tango was missing from the order and thr food was stone cold, not good at all

Chicken was all burnt didn’t taste of much wont be getting it again

The food was cold I couldn’t eat it

Food was hot and good, maybe a touch greasier than ideal. But a very good experience

terrible. cold stale food. won't be ordering again

Shocking food too dry over cooked. Terrible ended up in the bin

Foods quite cold rice with one of the meals was a quarter full gravy missing not very good at all

Food was delivered cold and took over an hour and 15 to arrive want my money back

this is the 2nd time no fruit shot with mu order plus this time no sweet chilli dip that o ordered

Really hot freshly cooked food, pleasant staff. The 'Rice Box' is recommended by the wife however the tables needed wiping down, more staff required? However having said this we would use again as the food was excellent.

I never got my gravy! Cmon check the order before you send it out

in my order there are 4 packs of fries but I didn't get any