Based on 28 opinions finded in 1 websites

Based on 28 opinions finded in 1 websites
Nº 445 in 519 in South Somerset
Opinions
Appalling service/disgusting, ordered a takeaway meal, on collection the chips were scattered over the tray and the attendant scooped the up with bare hands the offered me the remainder left on the tray. Will not be using ever again.
Keith H . 2024-11-27
MORE AT TripAdvisor
I don't think i've ever had an order made correctly at this place, if it's not wrong it's chips with no salt or half portions of fries flat drinks etc. Look at the state of the breakfast wrap half the ingredients missing just a floppy burger and egg in a wrap.
Ross L . 2024-11-01
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Andy gave kids shrek masks, didn’t stop cleaning and was incredibly friendly. We informed him we had broken down as he recognised us when we returned, he then advised us to move our car or he’d take registration details so we wouldn’t get a ticket. It was also the first time we’ve been asked if we were enjoying our meal and if we require help in any way. Incredibly impressed with his customer service! What an asset to the team. Thank you Andy for making our day.
Birdie B . 2024-10-22
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what’s the point of fast food through a drive through? I’ve never known such obnoxious staff, everytime I come here they always forget half your order to which you have to drive round again.. Food is ok if you manage to get your full order. Staff rude and not overall happy to help you… Unhappy experience
Samantha L . 2024-08-14
MORE AT TripAdvisor
Best service in a McDonald's- especially from the older gentleman with glasses and lady with the pony tail. We were greater and made to feel welcome. The toilets were also clean and they were polite all the way through. All the staff in general were engaged and motivated. Customer services, cleanliness and food were clearly priorities.
lam j . 2024-08-09
MORE AT TripAdvisor
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335 Opinions
Chaotic service. Asked for item that was advertised on board and the girl serving me struggled finding it and didn’t know what it was. After 5 minutes of her becoming flustered I ordered something else, a simple tea cake. There were no clean/cleared tables. I had to sit for 20 mins with an uncleared and dirty table - some 30 mins later I received the tea cake and the table cleared but not cleaned!! The only positive was the young barista who served my decaff cappa. Won’t be using this cafe again !
4502 Opinions
Great food and big portions the decor is great really brings you back to the 1950s
48 Opinions
Really awful experience, not only was it 30 mins late.. it turned up cold. Chips were cold and stale on arrival, lasagne was awfully cheesy. Salt added to everything with no option to not have it. Garlic bread was hurrendous. Obviously frozen. Bags filled with oil. Onion rings cold, Penne pasta almost watery. Also whilst we were waiting past our delivery time we tried ringing 7 times with no answer. We have young kids waiting for their dinner.