McDonald's in Ealing

It is what it is, fast food with people serving you who can’t be bothered to acknowledge your presence. Half our order was missing and then took a further 20 mins to remember to bring it to our car in a spot they told me to park. Expect nothing less from a fast food joint in a busy west London location.

Last time was absolute disgusting. I've ordered cheesy Philly and cheeseburger. Both of them came warm but super dry. By some reason they put in my cheeseburger bacon. Cashier could not count, as he charged me extra 1.18 by some reason, and then he was convincing me that he owe me 50p. Was it some math problems or cashier was making fun of me. Anyway it was the worst experience in MC in long time. It was drive through at Thursday night.

I came from my night shift and was hungry so I entered macdonalds for some delicious Msc spicy burger. I ordered it then when I go there to pick up my food then girl on white shirt with glasses gave me and I came back to my seat to eat and realised that she didn't gave me tissue! When I open my Mac spicy it was unexpected Mac! it was only letus chicken and bun! Taste was not satisfying compared to other mac Spicy I eat in other macdonalds. This was my 3rd time here.. service at night is bad !

Well what can I say has to be the fist time in a McDonald's and the toilet was spotless

Be extremely careful when getting food from this place!!! There was a small and hard object in my food and it has now completely destroyed one tooth and chipped two more! Avoid this place or inspect your food thoroughly!!!!!!!

Absolute crap McDonald's, taking online orders but yet when I go there restaurant closed

The chicken select without does always does it as a quick meal for me.

Everything as expected from McDonald's

Appalling organisation and wait times at the drive through are horrendous. There is obviously a staffing issue that needs sorting out. Food is regularly swimming in grease and had to be thrown away. This is not a good advert for Macdonalds !!

The only place that makes a decent chilli cheese

Very convenient location, food was great as usual, friendly staff, clean facilities, and value for money. Thanks guys

Came to this Macdonald's 3 days ago and still thinking what did i eat . I ordered a Beef burger and no way that taste like a burger im still wandering what was is because it Definitely was not beef . It tasted more of blood and different type of meat

Fast food quickly delivered to your table via the app.

Always i get frise cold, the staff is not care about how to take the order always some mistake. And manager from today is so rude on the phone… the food IS COLD! The staff dont know how to take the order becouse is not care about costumer service!!! I am so upset with mcdonald alperton! If i can give 0 star i give them! Thank u!

I just got food poisoning from you, been vomiting like crazy. Ain't gonna leave it like that

Stopped here for a late night meal in n the way from a football game. Quick drive through queue, friendly staff and hot food.

behavior of one of your Manager (Noorus). Unfortunately, I encountered rude and unprofessional behavior All the time drivers waits like 15 to 20 minit sometime order is ready but still they are not give the order always they ignored to drivers I am very disappointed with manager and with staff in the morning please look when the food is ready and u are not paking it is cold food when we going to customers they are complaining for food it is cold please speed of your service.

I am writing to express my disappointment regarding the behavior of one of your Manager (Noorus). Unfortunately, I encountered rude and unprofessional behavior that made my experience uncomfortable. The Manager Noorus the words that were rude, , "raised their voice when I asked a for delivery," he didn't give me and told I'll not give do whatever U want do as well as he came to me and told get out from my store this is my store also told me if U in my country I'll break you.This lack of courtesy and respect was completely unexpected and left a negative impression of your business. This manger is think that he is the superior, even he don't know how to speak with the delivery driver. As a delivery driver, I expect a high standard of service and respect, and I believe that addressing this issue would help improve the overall customer and delivery drivers experience. I hope you will consider providing additional training to ensure your manager Noorus treated with respect and professionalism. I understand that everyone can have a bad day, but it is important for your Manager (Noorus) to maintain a professional and courteous attitude towards delivery drivers at all times. I hope you will look into this matter and take the necessary steps to ensure this type of behavior is not repeated in the future. Thank you for your attention to this matter

Quite a good McDonalds. Food was as expected, no issues.

I have noticed the last couple of times I’ve been here in the evening it’s been rubbish. Last time my cheese burger looked flattened and way too much ketchup. It looked and tasted like it was left standing too long. They don’t care.

Reasonable but a lot of order mistakes when no managers around at nights

Still 😎 Apart from one Asian female, working weekdays, wearing a white shirt, calling herself a manager. If you are unlucky enough to be served by her, she is very rude, acts as deaf when you try talk to her,relating your order, deliberately delays you order, when it's already your food been prepared and ready to be served.

What a bunch of incompetent, rude and not customer friendly staff at the Alperton branch. Especially the Asian lady who can't talk but shouts and refuses to listen to you first before trying to open her big mouth. Definitely need training in Customer service. Never again will I go here. On fact just been put off by the whole experience.

If ordering from drive thru, always check your order before leaving. Things have been left out on several occasions.

Mcdonalds are pretty much the same all overthe uk. Barely warm food and hot drink, a burger that looks as though it has been thrown together from some distance. If you are lucky you won't get soggy fries but they will probably be cold.

Good service and friendly staff. This McDonald's is a great choice. Service is fast can dine in or takeaway and also has a drive thu system for extra convenience. And it's open 24 hrs a day.

Disgusting food and overpriced as well as they taste like very very bad the chips or "fries" 🍟 they were green and they tasted very nasty

One of the better McDonald's in this area.

Food arrived with drink in the bag with my food, it leaked causing all my food to be soggy from hot drink

delivered the wrong order i ordered two breakfast meals and drinks and received just one out of pocket by £7.00 very unhappy and want refund

All that order was cold and the chips was made from long time. I m ordering all the time but this time was very bad order

burgers were missing and just eat is unwilling to provide a refund

ORDER DID NOT GET DELIVERED HAD TO GET A REFUND AS DONT KNOW HOW IT WAS DELIVERED WITHOUT THE CODE. DRIVERS NEED TO BE CHARGED FOR UNDELIVERED GOODS TO ENSURE THEY DELIVER CORRECTLY.

Fries and Dips are not delivered

Ordered twice came late twice and cold and the burger I asked for plain was scraped off with someone’s hands as there was scrape marks on the cheese and onions still under the melted patty needs some serious management done.

I asked for a plain burger they scraped of what they could from a full dressing burger and sent it in my delivery

Chips are not fresh and they are cold

I havent recieved my order the driver hasnt delivered my food he didnt call me or anything? I didnt get it at all

Always missing items. I ordered a double big mac and they gave me a normal big mac. Just eat wont refund even after sending photo evidence. Awful

very tasty and cooked great.. Thank you

Nice and ealry, but they forgot thr fries, for which I mainly made the order.

i ordered barbecue sauce. it even says it on the receipt?????????

Slow service and huge ques all the time. More interested in deliveroo than customers at stores

Staff unhelpful when trying to access welfare facility.

Good service thank you so much dimpal parekh

Food came drink didn’t because they rushed

Double quarter pounder meal was a big regret so dry, it was like eating Jacob's crackers

the food was cold and the nuggets were burnt

The driver got the address wrong, waited in a completely different place, spilled my drink

Fast delivery, nice delivery service !

Fish was overdone and no sauce came with the chicken nuggets which was ordered.

Very bad 👎 rubbish customer service and food quality very bad. Don't recommend

Missing items as usualfood cold wrong items sloppy service won't be using this restaurant again

I didn’t get what I order I’ll like to get what I order in future

amazing service from mcdonald's - 5*

20 nuggets with no sauces and i left a note to double check. 4th time this has happened on just eat. Poor service and yet demand service charge

no sauces sent even though selected on ordee

Some of the food was cold. This being my 1st McRib, it will also be my last. Too much sauce made the bun soggy. The patty was barely warm and the onion came in 2 long pieces and about 4 bits diced. The hot chocolate wasn't hot and was overly sweet. I was told that the chips and chicken burger were ok and the apple pie was as hot as the sun as always. The salad was as you'd expect. Sharing the wrap, we found it to have more bread and less filling unfortunately. Overall, I won't be rushing back..

Ordered a double quarter pounder with cheese but only received a quarter pounder with cheese.

If you can, avoid Alperton McDonalds - customer service always sucks and they never get the order right. Without fail, everyone they will forget something

Food was cold chips were stone cold

Food was cold . Chips got wet with drinks horrible experience

The APP did not work even when I went on McDs WiFi, I ended up just driving away as no solution was offered and I really didn't have the time! Annoying!

I love the food also prompt delivery on time .

Good option for quick food! The Good thing is that you always find one around you are. Sometimes save you, specially when it is late at night.

I put a complaint that I don't received a product totally ignore from them.

not rider but restaurant kept rising the waiting time

When I finished dinner, I threw my wasted in the pin , then I looked at the worker looking aggressively, and I told her, is there any problem, she also replied to me that I threw the waste in the wrong place, it was a shock for me, I could have left them at the table, but I don't like this behaviour and I want to deal with customers in a smooth and civilised way.

The driver was very nice and polite and food was kept warm thank you so much.

There is a lady who saved me she didn't fulfill my request & she is very rude & she didn't respond to me properly. It's a very bad experience for me. Please educate your staff to handle the customers.

Good standard of service and food delivery...

FOOD IS COLD NO SAUCES MISSING ITEMS THIS MCDONALD'S IS AWFUL SLOPPY SERVICE NOT WORTH THE MONEY.

All good but unfortunately they didn’t offer meal deals on the burgers we wanted, which is different to eating in. This makes it expensive.

Finally! After two years of coming my order was made right. Now I can give five stars with confidence.

Didnt arrive but marked as delivered

unfortunately once again something was missing this time coca-cola and orange juice

Awful. Bag dripping with softdrinks, food soaked and cold.

I made an order of £17 and never receive my order

Food was cold almost immediately

food was cold all the food was cold

Staff are friendly, polite and attentive. They keep the restaurant clean and tidy.

Got my order over an hour after placing the order, none of the condiments I ordered were in the bag, dry chicken nuggets really not the best. Chips were also undercooked and had to leave a lot of them as just inedible.

Great for a quick food, staff is very nice too. Atmosphere like any McDonalds, still better then less fortunate central London McDonalds’.

Too crowded other customers people so rude

A quick McDo burger, promptly delivered, all good :-)

1 item was missing. 1 large Milkshake is missing.

Ild really like to tip the driver. Kindly send his details.

They forgot my galaxy mcflurry and my extra bacon and cheese and onion and pickles

I didn't receive the food or a refund very dissatisfied

A nice clean restaurant staff where kind and friendly only thing letting this place down was the speed of service was there during a very quiet time only had 3 orders on the screen plus my one and it took well over 10 minutes of waiting Toilets were clean and tidy Please give a like if this has helped you

coffee spilled again, mayo chicken did not have mayonnaise

The food was cold with old lettuce

Drinks were spilled all over the food and the food was cold and wet couldn’t even eat it refund needed

Great service quick and easy to order.

A fantastic place to eat rela and be happy

Fast service, friendly staff and good food. The place was tidy with a nice atmosphere.

Old and cold fries, burger cold and even worse the whole burger had fallen apart completely with buns and burger separated and soaked in sauce the whole box

they gave me wrong food and the fries where the size of a small chips☹ i want a refund

Usual Mc Donalds, great fast food for the Granchildren

Do not order here! Complete wrong oder, missing items and freezing cold! Uber eats not interested, rang resturant at 0040 23/08/24, man answered phone, completely not interested!!!!! I repeat do not order here!!!!! Do not waste your cash!