McDonald's in Carmarthenshire

Early morning, so it was quiet. The food was great and hot. Staff friendly.

Had a lovely meal on the go here. Staff very helpful. Was an error with order but the staff cousins help enough and apologise to get it sorted

Slow and rude not worth going to.

The fillet fish was so thin it's half the size it was 5 years ago

Terrible service, not organised with who doing what

Most of the staff are really nice here. Even the cleaners are friendly. Don't usually get a problem. Good food here always hot and fresh

Typical McD's service was ok food was better than some other McD's in the area

Incredibly inefficient-40 min wait just for mozzarella dippers and an apple pie. Avoid unless plenty of time to waste . Apple pie was cold when I got it. Then the manager lied about his name when I asked for it to complain

Black coffee doesn't have milk ffs

The food itself is fine, normal McDonalds fare, the same you'd find everywhere. But the service was poor - long queues, with very long waits. It wasn't a busy day, the carpark was almost empty, it was a staffing issue. Not the employees fault, they did the best they could - it's a management issue.

It's a McDonald's, fast service with cheap food to go ....

It's McDonald's. What do you expect?

Nice food, but kinda slow service.

Standard McDonald's at a services, quite hectic and machine were playing up. There is a queue system for McDonald's, which proves the possible congestion during peak hours. Generally tidy and lots of other helpful shops and vendors in the services

Most of the order machines were out of order. The burger was poorly assembled.

Wrong order given in drive thru, and it was awful, smothered in brown sauce dripping everywhere!

Baba Bah ba baaaa I'm loving it.

Much of a muchness. You know what you'll get. Itwas clean

Basic drive thru but they run out of frappe alot!

Awful no screens working, no numbers showing to collect fast food, yeah right waited 30 mins

The food is SO GOOD I love having McDonalds it's the best fast food in my opinion the people there are so kind to!! Aslo if you see this (McDonald's) happy 50th bday!!!!

Food was a little on the colder side, bit of a wait, services were a bit run down/sparce

Stopped off here on our way to Pembrokeshire. The staff were very friendly and helpful. Food was nice and hot. Restaurant was clean and tidy although it was fairly busy as it was lunchtime when we visited. Will definitely go back again

Super clean, nice seating area for lots of people.

A normal McDonalds at a busy service stop in S Wales ... parking for caravan was slightly tricky but still better than similar service stops near London. Red squirrels were nice to see here.

Because this is a motorway services the food is always hot and fresh 😋

It's Mackys ... so you get what you see with the food, never looks like on the menu which is fine. The real gripe is that you have to buy a paperbag to take the food to your table, I would rather have a tray or even the choice to choose a tray or paperbag, yes it's a paperbag, good for the environment but with the volume of traffic passing through, that's a lot of brown paperbags, at 5p a pop, that's some serious money spinning project ....

Good top up stop after long journey

Plenty of customers but food did not look fresh ie limp chips chicken burger tastless just reminds me why i do not come here anymore

Very good service and well cooked breakfast.

Standard small motorway service station, friendly staff, clean facilities.

Food piping hot! Hottest food I've had at a mcdonalds.

Food is surprisingly good here, Staff are nice.

Always hit and miss in McDonald's, however due to the time of day, nowhere else was open. This one was a 24hr service. When paying, didn't realise the receipt bit was broken, so no receipt, when informing the staff, the response was..."we know" The cleanliness was poor, tables dirty and toilets disgusting.

Great food as normal was chatting with manager very polite and took notice of what I had to say. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Love a McDonald's before a big trip

Quick stop to refueling the stomach. Very good

I don't like McDonald's, forced to use it because there isn't a Gregg's here. Their coffee is okay though, staff are typically miserable.

It's a macdonalds. Not much more to say. The staff were friendly, service was quick and the food was hot

Nice location with some cool stuffs.

What can I say..... it's a McDonald's. Positives.....served quickly and the milkshake machine was working 👍 Negatives.....Swarms of screeching, out of control kids charging around the place.

Food wasent very hot but a very busy place plenty of room to be seated which was good.

Food cold , staff rude, toilet not even clean

Standard Ron's Caffe - quick service, clean and good value

Had burger at 11.20 am ...... So was freshly made just after they had finished breakfast......... Has to be said , was fantastic the best I've ever had from Macdonald's

Average restaurant. Obtaining food took absolutely ages. Avoid if possible. Very tired surroundings. Could easily tip you over the edge if you're on the brink.

Food and wait time very great despite it being really busy on a bank holiday! Seating was full and eventually got a table in the Costa section which was pretty grubby.

A good place to eat something quickly and not have to drive around the city and look for something.

Always good and fast service With Wh Smith, McDonalds & Costa under one roof. Only down side the car park is not 100% you have over grown trees covering corners and big pot holes

My parents go to this McDonalds every day. No, I'm not kidding. They meet a gang of other old pensioners there to chat and do puzzles. It's a whole thing. The staff are lovely. One of the best McDonalds in the country if you ask me.

your staff are terrible! STEFF is a very rude boy and needs to be sacked p.s he threw my chips at me

Good self service units, pleasant staff, clean but sadly usual McDonalds cardboard as an excuse for a burger. Still, it stopped me being hungry, so it'll do.

Crosshands maccy, s is our number1

The restaurant was clean and the staff was kind plus. It was quite when I visited

Bought à fillet of fish and it was freshly cooked. This makes a big difference having it very hot. Good friendly service. Only small notice was no napkins in bag, just would be helpful as I have an elderly parent.

I enjoy McDonald's food and coffee wherever I have a meal. Here was no different.

Always good food, service and atmosphere. Reasonably priced, tasty food and usually quite quickly brought to our table with 'table service'. Toilets are good, clean, has a disabled toilet also. Outside seating, great all round.

Only used the loo but very clean and quiet

It's just a McDonald's....yeah it is but I like this one because of the interior, it stands out somehow from the ones I have visited. The staff are very friendly and kind no doubt.

Great friendly staff and good food

The automated ordering points very rarely produce receipts, so you don't know what number your order is. Pay at the counter if you need a receipt.

Pontabs Mcdonald Nearly 08.00 Only one person cooking and prepping Alarms going off like mad Poor guy rushed off his feet And my food was cold

Enjoyed a Banana Milkshake here

Great place to stop off with the kids for a treat.

Calling this a fast food restaurant is a joke! Terrible staff. Worse food.

Good food, cheap, clean all good

100% correct order great service 5 star

Ordered a big mac and really looking forward. Unfortunately it was tasteless, had nearly half a lettuce and hardly anything else. Sauce was non existant. What a disappointment, hadn't had one for quite some time a d won't have one there again

Very lovely supervisor named Billy she is very helpful and a credit to McDonald's

Highly recommend going to pont Abraham services McDonald's the staff are very friendly it is a nice clean McDonald's and I would highly recommend to anybody passing

The most dilapidated McDonalds I have ever been in. Service slow. Rain coming in through the ceiling. Really surprised McDonalds are prepared to sell from this property.

Don't always get orders correct but always busy

The shear level of retardism displayed by the staff at this establishment is enough to make you wonder how these under nourished bag of hormones are able to dress themselves in the morning without being triggered! Wraps that look like they've been kicked around the car park, specifically requested no pickles only to find literally 12 pickles in my burger then they put a sticker on it with NO PICKLES written in the middle. How these children are allowed to operate cooking equipment is beyond me!

But the bin was so dirty.Left to gather flies with sauce everywhere!!! Packed full.really awful.

Only rated 1 star because I had to, terrible service from the red head who works nights in McDonald’s. Very rude and the boy with brown hair and glasses who works in WHSmith practically waited to finish his conversation before serving us. Also complaining about other staff members and talking about the prohibited subject that can get you sacked.

Missed two items from our order

Typical services McDonalds. Table area was busy but relatively clean.

I was hungry. It was empty so no atmosphere

Lucy was super helpful and so lovely

Helpful staff nice and clean and quick .

Fast service and easy to access

Lovely location great friendly staff I really enjoyed the food from here It was a very hot day so needed a cool drink with the food ye the place is great worth a visit for sure

Hot food fast for kids and bigger kids

Very busy, but the team got through the orders quickly.

Literally never have milkshakes available. Stop every couple of months on way to grandparents. Hasn't been available for last 6 attempts

The employees could not move slower than this even if they tried. They were conversing the entire time. No manager around I think

Terrible got my food wrong and been calling them 12 times no answer so bad especially for customer service

Got served by a lovely young girl called amber :)

Very nice place to come have food.

Always nice and clean and plenty of places to sit

Terrible!! order wrong an item ordered after paid for wasn't available no refund offered so had to request another item of food eventually food ready took home live only 5mins away when arrived home extra pickles requested not only weren't in the burgers but NO pickles at all and food was totally cold! Won't go back and will not recommend.

Milkshake machine hasn't worked for nearly a year and not bothered to repair it poor service and attitudes towards getting it fixed.

It's mac Donald's but in Aberystwyth something either not available especially speciality drinks, milkshakes or something out the bag

Order through the drive thought got home to find had the incorrect order, drove back and they sorted the order effectively and quickly with multiple apologies. Dont mind having issue when sorted correctly

So we went there about 9:30 places our order 30 mins later order comes out cold they cook again we leave and no chips no burger but 2 random cheese burgers we take it back inside and this is where it gets good he walk into the kitchen smashed the bag in the floor it was a A +++ performance then this great manager recoiled our food and gave us a free code for 2 free meals best thing over ever seen in my life

Clean, polite staff and although there was a slight wait the food was cooked fresh. I'd personally drive a bit further from Cross Hands to here.

Food was nice and very enjoyable. Service was a little slow and not many people there. The staff were friendly and helpful.

Ordered food got it home and realised they forgot the chips.. Kept on ringing them and they never answered so had to drive back and by this time burger and chicken burger were cold so got a replacement brought it home once again and then they messed up the chicken burger by putting mayo and cheese

I had to wait nealy 1 hour 20 mins and the card machines are not working proply food nice I had to go through the drive it was cash only

Basically the same as every other McDonald's in terms of menu choice, price and how you order. However because of its location it can get really busy, so be prepared to wait at times - you can see for yourself how busy it is. Unfortunately, there isn't much indoor seating for all customers, so you might have to eat outside at the picnic tables or take your food back to your vehicle. Still, it's a welcome stop for good coffee.