McDonald's in Belfast

My food never arrived. I received order confirmation at 2:30 and at 5:15 I was told the food was delivered. I was told my order was on its way at 4am. The drivers location was never unavailable, it stayed in the same place the whole time, roughly 5 minutes from my house. I was never given any notice or updates to say it was cancelled. I was then told at 5:15 my order was delivered at 5:25 which is impossible. I was kept awake until 5:30 just to be told it was delivered. Completely unacceptable

food over an hour late and was freezing cold

Place is a joke don’t order this is my 4th delivery I never got and they never answer there phones it’s a joke

delivery time changed five times. food was thrown out as it was ice cold! complete waste.

Multiple times i have had wrong items delivered or delivered without items. Its unacceptable. You order expecting a specific item and then are left with something u dislike or nothing. Would prefer if the item was delivered later than a simple refund as it ruins your experience.

Ordered a hamburger happy meal and got a chicken nugget happy meal. As well as this with the happy meal I ordered a Fanta orange and the drink did not come. Straws were not given and the chips were freezing.

waited over an hour for my food, just to receive cold food should be making orders fresh and not leaving them on the side paid £30 for cold food not be using the service again here I go to Uber eats never anything wrong

food is fine but the driver grabbed my shoulder and rubbed it right as i was going into my house again. just eat needs an option for customers to see who’s delivering their food, it would be so much more safe. not the restaurants fault but an uncomfortable situation to be in.

food freezing ice cream melted last time ordering mcdonalds only took him 5 mins for restaurant still delivery cold

FOOD DIDNT COME i received no order

we got our food and it is ice Cold milk shake was half emptied over the bag that is a disgrace

the driver doesn't know the address I was waiting outside directing him

Cold food - not delivery drivers fault

food cold . food missing too no meat in burgers

But I ordered hot chocolate and I received Tropicana orange juice

Please fuxking remeber the dips every time

The chips were put in upside down and I didn’t receive my coke

It says delivered bit nothing has been delivered

The food was cold, and soaking. The lid from the drink had come loose and the coke had formed a puddle. Inedible

The food is good I would order again soon

My order came hour late it was freezing cold

food was cold after driver couldnt follow simple address instructions and can obviously not count door numbers

do not order from this place, ordered 4 burgers and 4 chips, only received 2 burgers and 3 chips, tried to phone the restaurant multiple times but it just rings out, the staff do not care ddisgraceful service

I literally cannot remember the last time I got the dips I paid for!!!!!

I did not receive 2 items large smarties mc flurry and banana milkshake

I did not get my order. we're is it

My food never arrived I would like a refund and a free McDonald’s

Absolute useless. The incompetence has really ramped up the past few weeks

Didn’t get my order at all I ordered at 1:30 it’s not 4:08 and it said my delivery got delivered at around 4:45? Which doesn’t make any sense at all

a joke got the wrong order and driver said I was given this

missing mcflurry and both drinks were wrong and it came with missing items and a mess

I am unhappy with my order the only thing that was right was the chips I will never be using just eat again i am beyond disappointed I would like my money back

I am not actually the biggest fan of McDonald's. But was in a hurry and wanted something quick. I think this may be the best McDonald's I have ever been in. the food was good warm and served quickly

Extremely impressed by McDonalds Boucher, initially my order was wrong. These things happen. Despite this the care and attention that was given to me tonight was second to none. Especially given that the order took place around 1:30am. When the issue was raised it was resolved in seconds. The manager (I believe) a girl with brown hair was so kind and professional! - Top service, Top staff and Top food! Will 100% be back! A joy!

When you forget parts of orders could you go and get them and deliver back to customers it’s so frustrating when things are missing and you have to reorder with more delivery charges

He didn’t give me my food, the delivery came early and I didn’t hear the knock or have my phone on me so he left with my order.

the food took longer than usual and was cold when it arrived, I've ordered from this mcdonald's many times but never had an issue before.

Food was cold and the brown paper bags were wet so think the delivery persons insulated bag might be leaking but hey the kids ate the food regardless so it is what it is

Always something 1 drink not n bag!!!

My delivery was missing half of my items- I paid £33 for this delivery and got about £10 worth of things, if even.

Vile, it’s early morning so should be easiest time to get order correct as it isn’t busy. Missing items and food isn’t even like warm

Delivery driver very rude, good cold

no dips delivered, drink spilled and missing items

Forgot my Big mac, forgot all the dips, and forgot straws for the drinks

Driver keep me wait outside.went to wrong place

Didn’t give me any sauce for my nuggets

food was cold and tea was put beside a half filled MC flurry and made the tea cold and the ice-cream melted. looking compensation please.

The food is good I would order again soon

Food was awful and cold was not happy both meals too only thing that was okay was the juice and ice creams

Didn’t get the delivery was messaging the courier the whole time trying to explain to him that he wasn’t going the right way then it came up “order delivered when in fact nothing was delivered “rang customer service and were not useful and I didnr even get the option to say it wasn’t delivered absolute joke I want a refund

Food never came he brought drinks and no food I told him to bring it back and bring my food back he never did this is a disgrace WANT MY MONEY BACK ASAPPPP!!!!!!!!

Ordered of just eat and I have to say if I had staff like they done I would sack the lot of them, asked for only lettuce and onion with bacon and there world of cheese was on it with there sauce which I’m allergic to

Wrong order delivered- order code was correct, but the order we received was wrong. None of the items we ordered were deleivered

Don’t understand why it’s so difficult to put dips and straws into a bag it’s the most basic of tasks yet seems impossible every time

I ididnt receive the burger or the side im very disappointed

the delivery driver was absolutely perfect and a real gentleman 💯

good was fine. need to sort out your delivery drivers. handed me the bag with the drinks and all the drinks were pouring out of the bag all over my floor, and he shrugged his shoulders and said not his problem. joke

The worse place to ever order from, I think when they are employed they must be asked if you can’t read, the place is a joke, asked for no cheese no sauce as allergic and only lettuce and onion with bacon, never seen as much cheese on a burger in my life, place is a joke never again

Wrong items i didn’t get one thing i ordered id give 0 starts if i could

Wrong prepped food and missing items disgraceful behaviour

Order was so cold waited too long on it

the food was excellent and the delivery drivers are fantastic thanks

The delivery time kept being changed.

my mccrispy wrap meal was without fries, also my mcflurry not in the bag! My mixed berry muffin not in the bag either!! 😕

didnt get my garlic sauce or my drink which i paid for

Food was freezing cold. The only thing that was warm was the hot chocolate not sure how everything else was cold but that was pippin hot. To top it off the cup was deformed and I spilt it all over myself when I went to take a sip. Just a disappointing experience

food super cold, usually service tends to be better.

Just left the shop this is the second bad review I've left thought maybe the breakfast menu would be better but no, they don't even listen to the customer I asked for brown sauce, muffin smothered in red sauce sick and tired of wasting money in the place tried to phone but no answer shame on you mcdonalds your customer service sucks. This is a second review went to this shop last night 19.11.24, over £20 spent on food threw the lot out, the chips are always cold and if you want them warm there's a 3 minute wait time. This time burgers were cold also. Trying to phone them now can't get through as usual, I hate the place and will not be back

Delivery was quick but the food was freezing cold - and they also sent the wrong drinks

the bag with the food was already busted at the bottom which lead to the food falling out all over the communal stairs. so non edible. The hot chocolate was mostly spilled out too. And the food was cold. disgraceful service

forgot my chicken nuggets 😕 thankfully brought everything else and actually made the burgers plain as have a habit for not following instructions

driver didn't come to correct place

Missing items and no option to get them only refund

got an item wrong and the food was freezing & rock hard

The food is good I would order again soon

No burger in happy meal, or toy. Sprite tasted sour, no dips or straws

Piping hot, fresh, and arrived very quickly. Delivery guy was also lovely. Thank you!

didn't hear the door went down and sitting on doorstep

forgot mcflurly r kid watch I never see you irl

The food is good I would order again soon

Your delivery is usually quite prompt.But I always do not get my dips.And a straw they're always forgotten

Missing a meal, chicken nugget box with dips and drinks! Ridiculous

Worst place to order McDonald’s at this point, it is highly unlikely that food will ever be delivered STEAMING HOT.

Im so unhappy with my order I ordered for a brownie and then they gave me fries like what…

order never came, they just stole my money

Chicken in the Wrap was hard chips freezing

Didn't receive the coffee or the 2 doughnuts

How does one mess up an order of plain cheeseburger, cheese?

Ordered 2 chicken nugget share boxes, one 6 nuggets and one chicken select meal. Both share boxes and select meal were missing so only the fries, drink and 6 nuggets arrived. Also waited 30 minutes after original delivery time for the food to arrive. The food that did arrive was also cold

no straws for the milkshakes and drinks. no dips. cold fries.

Food I ordered didn’t even come and said on website it had been delivered and still took my money

The food was absolutely freezing

Not 24 hours as advertised. Needed food for a heavily pregnant woman while driving and this false advertising led us half an hour in the other direction. Why advertise as 24 hours?

Food is always freezing when it comes to

The food is good I would order again soon

Gets the order correct more often now. Up to about 97%.

Missing a cheesy bacon flatbread. Absolutely no excuse whatsoever for people who camt understand SIMPLE instructions

missing mcflurry again 2nd time

The food is good I would order again soon

my food was cold. pancakes were hard & couldn't be eaten. Biggest waste of money.