McDonald's in North Kesteven

food was freezing cold! requested with out gherkins or salad came with both but no meat! milkshake was melted. icecream had 2 spoonfuls in and I got under 2quid refunded on a 15 quid order that was cooked up! shocking.....

He never delivered my order I even looked outside to see if he left it at the door and no sign of anything

food was very late and was cold and stale, very poor

High wait time. Ordered 20 nuggets and got 14 in the box.

it was the fault of the restaurant not the driver

Jordan was very polite and courteous. Thankyou

I am sorry to complain, but all the dips are missing? Normally McDonald's are good? Kind regards Allwyn

driver has no mobile Internet on his phone asking for my WiFi password.

drinks spilt and food driver refused to solve issue

They delivered just my drinks. No food.

Great service and prompt delivery thank you

Food too way to long to theb arrive stone cold and offered a 90p refund

when the food did finally arrive it was missing all drinks n my flurry absolutely terrible

forgot the happy meal toy. kids crying now

hot woman wish I could of ate something of hers

missing apple bag chips stone cold

Food missing and ice cream spilt

Very polite and made me aware I’d left my house keys in the door 🤣

I didn’t receive any dips for my nuggets and the sprite tasted like carbonated water

waited longer than the estimated delivery time and the food was cold, had no choice but to warm it up in the microwave which spoilt the experience. I will not order from this branch again

No hashbrowns been delivered when I ordered them

Was missing the fries from my meal.

absolutely shocking again. no sauce again after I paid for 3. no straw for my granddaughter s coke this has happened 2 times now. this is shocking

although it was delivered on time it took s over an hour to get our food and its all cold

food came cold and well late, disappointing

we ordered a happy meal paid for 2 sauces never came also no straw for my happy meal. also

Asked for no egg but egg was left in

the food was cold & the drinks was flat.

Polite Driver and food was still hot on arrival. Thank you

food stone cold sent the driver on multiple deliverys tottaly wrong direction out of the way to then have him drive back past there shop so why not collect order fresh and hot then pocket science not rocket

Food was freezing cold ice had melted in drink meaning the drinks were flat! There was food missing. I’m not even getting a full refund. Honestly disappointing not worth £26

Please give us straws when we order cold drinks ie milkshakes and frozen drinks. Thank you

chip were a little cold but all good

used to be the only maccys that got the order right but had to order twice as didn't send food the first time only drinks and ice creams so did a 2nd order to have a meal missed out, absolutely fuming!!

late delivered cold food and missing items full refund please

The driver that turned up is very polite couldn’t recommend a better delivery man

order wasn't even delivered to us... no knock at the door so no code was given...!!

Didn’t get given any sauces again!

Food was cold driver was sat in his car on phone before even get out to deliver the food and the coke was flat

food was cold and drink were spilt in the bag and going everywhere

Food was fine, but did not receive any of the collectible toys (3) (which is one of the main reasons we ordered)

Delivered food but had none of the toys on the bags and Big Macs

shocking service! fries were stone cold AGAIN! drinks were leakign in the bag when they got to my door overall complete garbage this is one of the worst stores McDonalds has

Time kept changing to when it would be delivered when it finally arrived food was cold only good thing was how friendly the driver was everything else poor.

missing things again. this time the entire 20nugget box? gave me the sauces for them atleast so ive got that going for me.

food arrived cold and items missing. not normally any problems from gateway but this time I'm very disappointed.

Wrong drink and wrong breakfast roll. Driver was great.

Big mac only had 1 patty, there should be 2. The fries were cold and taste like cardboard

Ordered a meal and only got the drink. Then only got offered credit to my account

Wonderful chap delivered my food and was just so lovely and polite. Hope the rest of your people are as brilliant as him. X

Meal was hot for a change. Polite, friendly service. Thank you

I use McDonald's when riding as the coffee is reasonable and a fair price, plus they are always clean.

Ordered a Minecraft meal for the sole purpose of getting one of the toys and then my food came cold aswell

Food had obviously been sat on the counter for a while, chips were cold, cold drink warm and flat!

12:10am rude through the drive threw after been announced it was closed so I went inside to then see Understaffed, unmanaged, not a care in the word for the customers, the food was flat cold after 20 minutes waiting for just a Big Mac. While waiting for my food there was a couple in-front of me waiting to order and they was rudely told that they are “just gunna have to wait if they want service”. As my food arrived half of my fries was dumped on the tray to which a member off staff (not working at the time) proceeded to try put them in the bag. Not even a sorry for the late service

Food cold. Milkshake melted and a driver that spent 10 min telling me my address didn't exist. Shocking service

It was okay lovely delivery driver , delivery time changed a lot some food was cold but it was still enjoyable however shipping was very expensive.

As mcdonalds go this particular one has to be the best one around. The food is always hot for a start. Its also assembled nicely rather than thrown together the nicest of them all .

The food arrived promptly, but I was disappointed with the offer! I was supposed to receive a free Big Mac® or 3 Chicken Selects® when I spent £15, but I didn't get this promotion even though I spent over £16. It left me feeling a bit let down.

Missed multiple items off the order

It weren't too bad. The burger wasn't made with love though. My app broke again too.

It was quick and food was cooked well

Missing items. Not all our food was delivered as ordered.

It wasn't delivered but once again showerd it was

Shocking experience. 25 minute wait in car park this week. Two weeks again the order was wrong. The owners of this franchise need to visit and see what’s happening

Manager had sent majority of staff on a break at the same time according to the staff serving...had to wait half an hour for our food.

Chips were both dry and cold and phillicheese burger looked like it had been dropped, box messy and didn’t look like usual orders

Waited 20 minutes for a 3 set and it came without fries and dip.

This McDonald's is usually very busy so the service is a bit slower but the food is still great!

Amazing after we had. Rubbish kfc and had to order a mc Donald’s

How hard is it to cook something? Waiting 20 mins to get some to eat! Go through the drive through and asked to park up, while 20 other people go through. Honestly, this is stating to be annoying. Sort it out or soon enough people aren't going to bother with this.

The Meat in both burgers was overcooked and dry. Only half a slice of cheese was in each burger, which was also cold. The fries were also overcooked, dry, and cold.

freshly cooked and hot, order was correct 👌 thankyou

The best mc from Lincoln. Nice personal and the food is always in good standard

It's exactly what you want and expect from McDonald's

Cold food. Really dissapointed. Not even warm

The chips and the burgers were really cold. We only live a mile away from the macdonalds, so disappointing.

Majority of items were missing, the bag was wide open and no apology.

Not impressed the burgers are smaller than they ever used to be when establishment first opened.Also the self service board is difficult for older disabled people to navigate

Very slow service tonight despite not being too busy. Unfortunately there was no door on the men’s toilet.

Quick service. Polite and friendly staff. Open 24 hrs

Most of the time dips are forgotten!

Just popped in to this McDonald’s as we were traveling home. Have to say the service was brilliant. Greeted on the way in, pleasant staff on the counter and delivering food, said goodbye to as we were leaving. Great personal customer service which is a rarity nowadays 😀

all food arrived cold despite it being delivered within 20 mins of ordering

Terrible there customer service was none existent. 20 drive through came and went whilst I stood there waiting for my order. My burger was half wrapped properly. Walk in customers are no longer a priority. Bunch of young people who clearly don't give a damn. I will never GP back to a McDonald's again.

Absolutely disgusting toilet facilities. Mens toilets have no door on the cubicle. And disabled toilets was tired and worn out not to mention human fieces all over the toilet,the floor,the ceiling and even on the baby changer. It smelt so bad I was nearly sick. The manager said that he was aware of there being no toilet door on mens cubicle and that it was waiting to be fixed for the past few days! I watched other customers entering and exiting the toilets swiftly whilst gagging from the stench. Our food order was very simple but after waiting 45 minutes and getting no help i think this will be the last time I visit. Very disappointing.

Chips were cold and dry, nuggets were a little better

Typical McDonald's restaurant and usual high standards

Great delivery driver. Very friendly

Always seems to have had work done whenever I visit, which is nice to see. Friendly staff. Update. Not been in a while, struggled for parking but other than that, really enjoyable!

we got no hash brown with sausage and eggs muffin all fruit didn't get no hush browns with my order today

A lot of food missing and now having to split two happymeals when there should have been 4 . Will also have to find an cook something more to feed my children .

Well if I could give zero stars I would. Upon arrival it was rammed with delivery orders just sat there going cold. We ordered our meals and was burger short. We went up to get the burger and it was carnage with staff just stood there trying to find people's orders. While we was sat eating our meal we seen several people complaining and sending food back. One of the worst McDonald's we been to.

Me and milla are digging these burgers #happyvalentines

Always missing items... shocking... Out of everything they missed they managed to also miss the Happy Meal... Its not easy to reason with a child on their birthday...

Maccys OK for a bacon bap on your travels

the fries were cold and underdone/solid, 2 of the burgers were made wrong, the food was lukewarm at best, and they missed off a few items on the order. worst mcdonald’s in lincoln, avoid it at all costs.

Two items was missing from my order. I’m not happy about that. I won’t use this service again.

Asked to wait in the car park no one came out with the food went in for manager to say you weren’t there lol where would we be. Asked for money back never even tried to sort the food… rubbish service and staff avoid

All the food arrived cold, fizzy drinks are flat and we didnt get any of the ketchups we ordered, even the ones that are supposed to come as part of a meal.