McDonald's in Newark and Sherwood

I ordered from McDonald's at new Ollerton on 04/11/24, I was waiting for the order to be delivered for one hour and fifteen minutes, and when it came at the end had a missing item, I phoned McDonald's at new Ollerton roundabout to tell them about the missing order, I was shocked to hear from the manager that I should take it out with the delivery driver, how can I blame the delivery driver while the bag was sealed with a white sticker, so I just put the phone down, and took it as a loss, adding to that, food arrived was stoned cold, but never mind, I will never order any food from McDonald's at New Ollerton roundabout, I won't recommend it to anyone as far as the delivery service concern, please don't waste your hard earned money, not worth, and you will still be starving, try other takeaways, or even better cook your own food, at least nothing will be missing, and clean.

Honestly, I wasn't too fond of the food, I had a big mac meal and I feel like back in the their big macs were amazing, but now a days they just don't have "that" taste any more

Chicken selects were great - just anything but fast food

Best breakfast wrap of any McD. Nice coffee too.

Fast service, not busy during visit, but it was 12AM! Friendly service as always and clean tables. Only criticism being that the Cheese burgers were warm but not hot by any means, hence 4⭐️ for food . On a positive note, cheese bites and mcflurry were 👌.

Slow on the drive thru only appeared that 1 of the order points was taking orders. Sat in the carpark to eat our order one of the items was incorrect drove back through the drive thru again the burger was replaced but still incorrect so just left. Food not hot slightly warm at best. Quality and attention to detail just not upto standard.

Not bad windows could do with a clean the flys in the botton of windows were you sit

We use the drive through regular , as we don’t eat inside I can only give a review on the staff serving us, they seem very nice especially Bec she always looks smart and very cheerful and a pleasure to be served by her 👌

Food was really good and hot. Service was goid too.

Had the philly burger it was amazing

We often pop in when we’re passing in the car on a journey to relatives in Nottingham. We just had a drink this time. Great place to stop for a rest, plenty of parking.

Typical McDonald's. OK food, fairly slow service but clean & tidy.

Terrible delivery service here constantly missing items and today missed a complete meal and do nothing to rectify the issue , Giving a code and telling you to come pick it up dose not get my son his missing breakfast we order for delivery because we can't get to store to pick up , Staff rude and put down the phone when trying to complain Not a good experience

People don't understand that white coffee is not latte.

A quick stop on the way home. Really good service and the food was hot.

Don’t bother calling in the morning especially walk in. All they do is concentrate on Drive through.

It sells luke warm ultra processed food. Not sure how you realistically rate the food any higher than one star. It is what it is.

Absolute terribly ran told me my order wasn't paid for soon even though it was and was being called a liar soon as I asked for a manager and the manager come to the window my order was cancelled mcdonalds are going down the carsy now prioritising uber eat and just eat instead of customers

Spot on place,great service as always

Very nice place, clean and the staff are helpful also friendly

I ordered a few stuff and never got my meal

We placed an £80 order which was absolutely spot on, most drive throughs get small orders wrong so these guys did a great job. Piping hot too, Bramley McDonalds could learn a lot from these guys.

On drive through 4 cars got ordered before me, not too happy after a 14 hour shift. Hopefully better next time!

Very modern in comparison to most others and friendly helpful staff. Never been asked halfway through the meal if everything is okay at McDonald’s before until here 😂

Spent £52 n two hours later I rang em cuz my food still hadn't arrived, they told me that they had no deliverers... Wondering why they even let me place my order in the first place.

Asked for fresh food got a cold hash brown breakfast double sausage and egg was hot

Only got a small mcflurry and waited abt 20 mins but not too bad

Was really pleased with you employee Jamie who works at window 1 for his polite and professional manor in which he served us. Thank you.

3 for £3 makes it affordable again when you're a family. This particular one gets slammed on Facebook, however I feel the staff are great, always working under pressure etc

Usual McDonald's. Food was hot, fast service.

Just stopped for loo n drink but as per other macci d all good

Very slow, unorganised Food warm, hash browns greasy Wrap disgusting

Nice place for a meal and to sit And enjoy the time Staff are very welcoming and friendly they are so. helpful

Maybe it's a British thing to only have a drop of ketchup and half a slice of cheese on the burger...but where I'm from we actually have more than the bread and the meat on our burgers...so not enjoyable burgers here, too dry and too little of the other stuff that should be on, sauce,cheese and lettuce, onions etc

Only ordered 2 large fries had to repeat order 3 times and still got it wrong only got 1 large fries, not good enough.

Drive though is busy but quickly served.

Went for a cold drink (caramel iced frappe) and took 3 year old for food and drink. Staff were pleasant and food tasted good for my child. They had ice-cream which was enjoyed.

Used self service. Staff friendly and the place clean.

The Mcflurry was good but my diabetic friend was given a normal coke after he'd asked for a diet coke - result - he became unwell

On this visit the food was nice and hot which sometimes it isn't. The staff were lovely.

Drive through. Unspectacular experience....just as I wanted.

Top tier. Class. 10/10. scran. Food was bloody gorgeous. Lady who gave us the food was a top tier human being. You know I had to hook myself up with the large fries and six chicken nugs. Why ever done at a fancy restaurant when you can just go here? You even gave me a free coke. You can sod off looking at the other side of the card. YOU AIN'T HAVIN' MY DRINK. Lord, I was so hungry, thank you.

kids enjoy the walk up not sure about the food but they enjoy the walk

Andys (shift manager) customer service was terrible, I asked for more topping on our mcflurries and he added more, but slammed them in front of me and stormed off

Friendly staff, food looked nothing like I ordered, food was cold and I ended up taking food back 4 times. The chicken burger honestly looked like it had been kicked around the kitchen. I always like to go to the Ollerton macdonalds because my granddaughter loves it there.paid for sauces we never received. I will normally give good feedback but today I felt like I'd totally wasted my money.

Lovely clean restaurant, very friendly staff, very quick service

Took quite a while to get food but was a Friday night so was busy. All the food was piping hot when it arrived so meant it was fresh which was good

Good food but took nearly 20 minutes to prepare a Big Mac and salad.

The food was cold and the guy dint ask me if I wanted a lager meal or anything so I was going to ask if I can a refund or something beasuce im not very happy

Same old. Foods always cold, service is slow, and staff expect everyone to use self service.

The drive through is never a drive through. You’re always asked to sit in the car park and wait at least 5-10 minutes before they walk slowly to the car with your cold food.

Rude staff, damage salad old and soft with brown spots , my order was not complete chicken salad without chicken, i think the management should be reviewed as allowing this, probably changed

Oh it's definitely fast food....the poor guys must have loads of customers because as soon as you get there, you feel like you are been rushed through....and that's the point, once upon a time....everyone in cafe's knew everyone, these days it's rush rush rush and nobody knows anyone.....personally the food isn't what it's made out to be....it doesn't look like the picture either....flatburger is a more fitting description....and finally....is it just me, but it doesn't matter what you have from there because you simply do not feel full.....this is my opinion, you guys make your own

Pretty busy place but a decent wrap and clean place

Drive through is very fast and convenient

Usually great service :) especially Rebecca always with a smile, customer service as it should be - thankyou :)

Well located on the way and back from clumber park to Nottingham. Drivethrough was very fast, friendly staff and as always prices affordable. Lots of parking, clean place overall.

True 24/7 restaurant, checked at 02:00

It's Macdonalds, you get what you expect

Shocking!! Can ever ever get the order right!! Having two kids under 4 and there fruit shoots not turning up, you can imagine how annoyed they’d be.. there is always something missing when it comes to delivering our food! Simple instructions they clearly can’t do!

Aweful, bland, dry burgers. 2x quarter pound luke warm cheese burgers almost £10.00.

The guy never heard of the deal sausage and egg MC muffin then finally said o ye we can do it for you.went t window but never opened it so went to next window to B told I need to go bk to other window Totally incomplete place never again manager looked shifty as hell bad place

Service was helpful and friendly and loos were clean. Food turned up quickly but was only acceptable quality, like warm and fries undercooked. Restaurant was clean and tidy and parking good

Food is never hot, and these days are expensive for what you get

I tried to go here on the way but was so but couldn't get parked. On the way back took ages to get my food I stopped in a lay by up the road to eat as couldn't get parked again.

Food was cold fries missing from the meal. The chicken mayo was out of time cold, and like rubber, the double was disgusting chewy and dry. The girl on the window was polite and lovley a shame the food let you down!

It's a typical Micky D's food ok coffee not too bad, seats very uncomfortable. My only real complaint was the toilets were not very clean.

Called at 9.40 am . Lovely food friendly staff and the cleanest McDonald’s we have seen in a long time . Well done

Fabulous service, sat outside to keep an eye on our bikes. Ordered to table, food and drinks arrived in no time.

Good example of a McDonalds, sometimes queues are longer than expected but such is life!

Shocking as always, rude stuff and cold food even though we had to park up and wait.

The service was terrible here, I arrived at 23.40 so the place was dead with one car in front of me and none behind. I ordered 2 meals and a drink and was told to park in a bay. I said can I not just stay here and I'll go if someone moves - no was the response and then two other managers came over trying to intimidate me into moving. I got a refund for the drink and waited for the food as my girls needed it after going to a concert. Never again will I go to this McDs and you should avoid it like the plague, as my daughter said, next time we'll go to KFC at Blyth!

Staff are nice but if you don't check is always something missing no Wrap or ff no good

Absolutely shocking service and value for money food never hot and never get what you order

Normally McDonald's are fast food but we are always a hour to be served and always waiting for the burger to be ready 😱👎

Never gets order right. But staff do work and don't just sit there talking.

20 minute wait for a double quarter pounder

Food was a good temp but the meat was overcooked,the restaurant was clean

Don't need to say anything here...its mcdonalds!!

Me and my partner who live in edwinstowe visited on the evening of the 13th March 2024, we were looked after amazingly well by the manager Holly. Holly went far and beyond to make our experience enjoyable at mcdonalds new ollerton. Hollys customer service skills are second to none and she really does put the customer first, mcdonalds should be proud to have such a dedicated employee. We will be back, thank you Holly x

Food was warm ,service was like they had other things more important , we always Thank them for their service, I'm sorry to say they were very rude.

Its good on night time nice stuff they are friendly

D and V from recent visit won’t be using again.

Just mcdonalds, some staff are friendly

Great place to stop off for a coffee and refuel

I’ve ordered over 10 deliveries from this McDonald’s and every single time there are items missing.

Polite staff, clean, quick service

What a pleasure! The most welcoming Mc Donalds I've been to. Staff are all lovely great food hot and fresh. Will be definately visiting again!. Cheryl was brilliant as well as all the other lovely staff.

Fed up with cold food and flat drinks

Quick and easy staff friendly and percise

One of the best McDonalds that there is out there. Very good food, great service and a tremendous atmosphere.

It's just the usual rubbish, but fills a gap.

The best McDonalds I've been to in the UK. Clean, fast and polite service - exactly how things used to be. Whoever is running this store is doing an excellent job.

I stop off at this McDonald's some times when travelling for work, popped in recently when visiting nearby Clumber Park just after midday. It was busy and there was a short wait to use the self service kiosks. Once ordered food came quickly, order was accurate and fries were warm and Quarter Pounder tasty. Tea was warm and it was nice to sit inside and avoid the rain for a bit. It is nothing special but reasonably priced food and usually friendly service from the staff working at this branch. Car park is fairly large so usually plenty of free spaces. Still as good.

Absolutely disgusted in the ollerton branch, just been through the drive through. Ordered a plain triple cheese burger, get home to find its got everything on it. Other stuff on the order wrong also, get to the collection window. It's as if its been turned into a school playground, all staff around the area just messing around. And then another member of staff was walking around the kitchen area with a very dirty hi-viz outdoor coat on just helping himself to stuff. While the so called management are stood there joining in the messing around and allowing it all to happen.

Very busy. Food didn't take long to arrive

Been few times milkshakes half time not working plus times miss the sauces even though paid for them

Its a maccys, just like all the rest. Handy for us on our way down the A38

Food is always nice and staff are friendly and helpful

Food lovely, hot and clean establishment