McDonald's in Blackpool

The food was hot, but service took a very long time! The restaurant wasn't super busy, but the food still took a long time. The service was okay.

Absolutely brutal for a mcdonalds, sanitary pads and tampons over flowing in the bins and on the floor! No way had that been that way for just a few hours, it was a few days worth! Urine all over the floor, no toilet roll in the cubicals. People's food boxes just left on the floor and tables. Outside was just as bad, rubbish all over the floor and the bins over flowing. Let a staff member know and it seemed like she didn't care at all.

The service was efficient and quicker than what I expected and the atmosphere was okay which was also good. Fran was a great help and ensured the food order was correct before handing it out.

WORST MEAL EVER!! CHICKWN MAYO HARD, BROWN LETTUCE, HARDLY ANY MAYO...FRIES COLD....WASTE OF GOOD MONEY I HARDLY HAVE! SOMETHING NEEDS DOING BECAUSE THIS HAPPENS ALOT!!

The store was virtually empty. No receipt from the order machine. Gave my oder got home chips dry and cold chicken burger mccrispy dried up. Called store and asked for manger and it was a female on the other end who refused to provide her name and I asked for the manager, told me to complain by email online. I did tell hr she was very rude

Ordered a couple of meals to go plus drinks. When I got home about 3 minutes away I was amazed that my fish burger was as hard as nails and all dried up fish inside. It must have been sitting there for hours. I telephoned MacDonald's and asked to speak to the manager and explained my problem with the fish burger. She said there was nothing she could do unless I returned the burger to the store. I asked for her name and she said she didn't have to give it to me!! Obviously hiding behind anonymity. I suggested she take a note of my name and do something in the future, I wasn't going to ruin the rest of the food running back with a burger. I asked again if I could speak to another manager and she said there was only her and she wasn't obliged to give her name. Outrageous. Last time I use this macdonalds!!

Receipts not printing of, extremely slow service. Cold food, melted ice creams and cold coffee. Was down for weekend and it was disgusting, poo in the toilets, bloody paper. No thank you

Walked in this restaurant today it was full of gangs of illiterate racist thugs. What a truly awful experience for anyone to have to suffer. It gives Blackpool a bad name.

Service behind the till ok, they desperately need a cleaner I'm guessing they don't have one expes on a Sunday as the toilets are worse than the ones in the arcades and that's saying something pee over the floor no toilet roll absolutely stinking this mcdonalds is in a great location too but clearly desperately needs staff

Worst Macdonalds in the world!!! No service, people waiting everywhere, rubbish falling out of the bins. Just awful, staff avoiding eye contact and manager talking to them in a group....while everyone is waiting on food. I tried to order but that didn't happen after 20mins of standing, waiting for some kind of service. I walked out.

We frequented the restaurant on a Saturday evening and despite it being busy, the service was excellent and it was evident how hard the staff were working. Couldn’t fault the food and there was a member of the team constantly clearing away tables to keep the place in order. The staff and managers went above and beyond by allowing me to charge my phone and getting me onto the free WIFI so that I could order an Uber to get home.

Absolutely disgusting hive of a place.. rubbish in bins outside not emptied all day so flying down the road and all over the floor. Same inside full of rubbish everywhere . Nobody cleaned up clearly for hours and ppl supposed eat here.. manager needs ssckong as I asked speak to her and said what a mess the place is and still nothing done.. and this isn't even a busy day 🤷 sort it out maccies ur a disgrace to my town !!!! Pouting the sea with ur rubbish as bins not emptied

The best thing about this place is the free toilets. They forgot my dips and when I notified the supervisor he said “sorry we are busy” yet him and his female supervisor were stood there doing nothing while all the workers were doing nothing on a busy Saturday afternoon. They should be spot checking a few of the orders at least, offering some sort apology when people raise issues, terrible management team at this franchise.

Awful from beginning to end,parents letting young kids stand on the tables and run allover 6 at one time running round people in queue,staff should have told them not to,people were getting angry at the wait,uncleaned tables inside and outside ,we cdnt find one that hadnt spills allover it,i cleaned a one but even seats had food on them,bins overflowing outside..mcspicy chicken so dry obviously cooked earlier chips stone cold..plenty staff so sorry but no excuse..

staff is very ignorant. kept staring at me while i was eating and every time we started to laugh. because that’s what teenagers do. 2 male staff members carried in staring at us and said ‘who does she think she is’ i find this quite rude ad it’s very prejudiced toward teenagers. kept talking about us under their breaths to eachother

HEALTH HAZZARD I thought all Mac Donald’s needed to be of a certain standard Omg this is NOT the case ! My sister and I went in for lunch Ordered Mac plant and Mc tasty Firstly the table was filthy we cleaned ourselves and whilst at the bin , the bin was overflowing Food arrived Fries were cold and starchy ( they kindly changed them for some fresh ones ) lettuce was brown on the edges We asked for the key to the disabled toilet and the member of staff replied ( Half heartedly ) I can get it if you want ??? Remember NOT all disabilities are visible Once the key was obtained The findings in the disabled loo was HORRIFIC human waste on the floor on the walls around the baby changing area all over the toilet and someone had trodden this into the restaurant I know this could have just happened but the nappy bin was full and no one had checked this room in hours All this ! And I counted at LEAST 15 members of staff It made me feel Sick Just awful !!

The most disgusting mcdonalds I have ever been to in my life. Cometely filthy, rubbish on the floors, tables and walls. Made me feel sick just being there. Avoid at all cost.

Called for two meals today and the burgers were cold not even hot enough to melt the cheese slice in the burgers. This is the second time (last one was in Skegness) I doubt very much this is coincidence. Disgusting food will think twice about visiting any McDonald’s in the future

You can always rely on McDonalds anywhere in the country. Blackpool one has fast service but it was very quiet. I imagine it is probably a nightmare in the height of the season. Worth a visit for a snack.

I ordered from this particular mcdonalds on just eat, before they closed. After waiting an hour with the same message showing on my order screen, I decided to contact the restaurant for a possible update on my order. My calls were ignored. So now I am out of pocket and without food because this restaurant decided to completely ignore my order even though the driver was supposedly at the restaurant. You may be able to ignore my phone calls but you can't ignore my review... I will be contacting head office in the morning.

Food was cold, kitchen floor was filthy, staff weren’t exactly the friendliest and the order wasn’t all there, I don’t expect a 5 star experience from McDonald’s but a clean restaurant and hot food isn’t much more than a basic requirement?

Disgustingly dirty restaurant Both floors and tables were covered in food and trays Nobody clearing anything away Bins overflowing Food leas than average

Although very busy in there service was surprisingly quick and the usual good standard of McDonalds. Wish people would use the rubbish containers when they have finished their meals!!

You can always rely on a McDonald’s for cheap and quick food. This McDonald’s is extremely embarrassing to the franchise, filthy dirty and rundown with slow service and cold food. Staff were too busy talking and messing around with each other it took 15 mins...

This McDonald’s is in a great location on the seafront near to the Pleasure Beach. The main seating area is upstairs but in all the time we were there, we didn’t see one member of staff despite rubbish and food left about and bins were...

We called here to grab some lunch and cannot believe that McDonald’s allow their franchises to be run so poorly. The restaurant was dirty!! Food was cold with burgers thrown together. Heard one member of staff saying she couldn’t be bothered which probably accounted for...

Only one member of staff on the tills taking orders whilst other members of young staff stood around flirting, giggling, swearing and throwing chips at each other like infants! Totally unacceptable and unprofessional behaviour. The "supervisors" were totally oblivious to anything that was going on....

Drinks left on the side for far too long, coffee sitting going cold, soda going flat and ice cream melting. On top of that after standing for ages waiting for my drinks I noticed just how filthy the kitchen was which was a massive turn...

I want to start by saying that I work for McDonald’s and understand the pressures of the job and the expectations for each customer. I ordered a double quarter ponder meal and a McChicken sandwich meal. The chicken burger came out with the wrong type...

fantastic service from alecha who served us! she was ever so friendly and polite, new exactly what she was doing!!

Ordered Via Just Eat, Kids meal missing And Sorry excuse for a double bigmac which is a standard one. Straws would of also been useful I am aware this is a budget take away but when the order comes in excess of £40 you at...

I've been to this alleged restaurant on the promenade at Blackpool for three times now my curse is that I've been given some coupons so I can get my food relatively cheaply because basically the rest of the south of Blackpool is shut at this...

My partner and me were here January 3rd 2022. Restaurant was lovely and quiet. It was also lovely and clean. Sadly, the food was cold. I have issues with certain foods, so ordered a big mac minus the bun. I ordered bacon x2, extra cheese,...

Went to eat here last night of short break. There was a homeless man outside, I'm not stupid I know genuinely homeless, as I went inside the manager was ringing the police to say that this guy was harassing customers and staff with threatening behaviour....

50min waiting for an order and when we questioned it we confronted with a very rude ''lady'' if I can say so...and when we asked for the manager it looked like she was the one.. Burgers overcooked..everything just chucked in bags in front of us...DISGUSTING...

This place very busy but get served quiet quickly, clean and staff friendly😀 (My kids love Mcdonalds)

We visited this MacDonalds 2 days ago. It was a disgrace. First they got our order wrong, a meal was missed being bought to us then they didn’t add bacon to my hubby’s burger. When I went to challenge them about the missing meal I...

I don't think I have ever seen or been party to a more chaotic shambles in my life. the management of this unit is wildly inadequate and the shutting off of part of the indoor seating and closing 1 of the doors just helped create...

Servers don't look like they know what they're doing , miss half the order. You have to check the order before leaving. Also ordered on ubereats they missed the syrup required for the pancake breakfasts and that's the staff reading from a list of ordered...

Walking along the promenade after hitting some great pubs my twin brother Stephen and I thought it prudent to get a burger meal into us and what a very pleasant visit . A quite large McDonald's, neat and tidy with an outside seating area ,this...

If I'm honest I only visited this McDonald's because I needed to use their toilet but as I was required to sign in for Track & Trace purposes I decided to order a cheeseburger and chips to make myself a paying customer. The whole experience...

Been twice pf late and never again last time didnt stay walked out without ordering! It's the only Mc ds I have been to lately without someone on the door controlling numbers reminding about face masks and keeping the handles and screens clean between each...

Food absolutely fine, as usually is when it comes to McDonald’s food. However whilst myself and my wife were sat at a table, another couple left and the member of staff clearing tables didn’t even wipe it before the next customers sat down. Just brushed...

It’s a McDonald’s what more can you say? This is right on the promenade between central and the Pleasure Beach, so I imagine it can get very busy, we were able to park outside as it was 9.30pm on a cold wet evening and it...

Consistent standard of economical food and drink. Tea was piping hot ! Service was a bit slow considering there were not too many customers

Visited Blackpool yesterday evening, possibly was a bad idea with how busy the place was. So we decided the safest thing to do with how many people were about, was to get some food and go back to the car and drive through the lights....

we all love mc donalds all apart from this one its the worst ever they are the slowest i have ever seen to the point its a joke if you are hungry do not go here if you do dont mind waiting 2hrs for you...

Scottish Woman on the door controlling people on the door seemed rather rude to speak to and wasnt approachable at all when i asked her a question

Just been in here for a quick bite...Cant Complain...Food was as good as any other McDonalds in the country and I've visited a few...nice and clean...staff was a little slow..but dont really mind that as the food was good..will visit again when back I Blackpool..

Went here recently. All I can say is very very bad service. Ordered food after ten minutes wait Queued for half an our asked after that time where our order was . To be told sorry your order has been deleted . Then waited another...

This was beyond grim, couldn’t sit down as tables were filthy, food all on the floor, woman mopping got told she was using the wrong one, hope it wasn’t toilet one as the toilet was covered in excrement.Chips just swept to the corner by disabled toilet and left there, so moved to the window high stools where the seat came off and friend came off with it. Needs a manager or the manager needs some basic food hygiene training Disgusting

I visit here now and then due to working nearby, however it is consistently the worst organised McDonalds I have visited. Service is slow, staff seem to spend a great deal of time standing around talking rather than fulfilling orders, even during very busy periods. Invariably problems with the self-service terminals. Orders are frequently wrong or cold by the time you get them. Many staff don't appear to know how to carry out basic tasks such as printing a receipt when the self-service inevitably fails to do so.

Walked from Coral Island to the south promenade in the rain. By the time we reached here we just needed a seat, we had food and drinks. Sat downstairs but there is seating available upstairs as well. Fast food for fast people as it was constantly mobbed. Great wee place though.

Went in tonight lad who served us was rude. We wanted to eat in but wasn’t asked and when we finally got our food after 15 mins was just shoved with a take out bag. Funny noises coming from the back and all the staff just stood around talking!!! No manager in sight. When we finally left with our food 2 double bacon cheese burgers cold. I wanted to go back and get them changed but my partner just wanted to get back to the hotel.Not professionally run at all compared to most we visit in Manchester!!!Really need to sort staff out and make sure your food is warm because legally that food HAS to be served at a certain temperature!!! A phone will be being made to health and safety tomorrow

like all mcdonalds it is good one day not next ok when we went,not to much of a mess.cleaner than some.meal up to standard.

Called here for a McFlurry and went upstairs to eat in. What has happened to this place it was dirty and untidy. The toilets were a disgrace so unkempt and also dirty. Never ever visit again. Outside were beggars who kept coming to look for any drinks which had something in or cigarette ends. Couldn’t wait to leave.

fast and efficient as always. very clean, staff friendly, cleaning staff very good made to feel welcome

Food in all fairness was acceptable - and only acceptable -but the service was appalling, lack of any consideration it was as if we were disturbing them by being there. Others commented nearby on the same thing, too.

Visited here last night absolute rudeness from staff,,placed order 2 Big Macs 3 chicken burgers paid £9.95 received 5p change.After 10 minutes asked by whom I think was a manager if we had ordered showed her our receipt to which she replied a refund had been put through!, Told her no we had paid £9.95 received 5p change to which she replied I could keep!!!!! Erm excuse me it was mine anyway!After 30 mins order still not done 40 mins order placed on counter not asked if we wanted sauce or anything!,We normally go to Town lane Kew the difference we receive as customers here is immense the staff here are all lovely friendly and the service is top class.I think staff from promenade should spend a month here to learn how to treat customers correctly and how to put orders through the till!Never again would I go to McDonald’s promenade

Visited this establishment after a day at the Pleasure Beach. We ordered using the self service machine and requested table service before taking our seat upstairs to wait. The place looked like a war zone with litter, chairs and discarded Happy Meal toys all over the place. A woman in her late teens brought us our food and when we asked for some ketchup she got two out of her apron and one looked like it had leaked as it was covered in sticky sauce. We asked if she had any more and her response was, “There’s nothing wrong with that one if you want anymore you will have to go downstairs!” What’s the point in table service when I have to go down for sauce?!? When I did go down, this making my food go cold, the same member of staff who knew what I was there for, blatantly ignored my very presence. The food was fresh though and the view looking out over the sea was a bonus.

I went in to order for my children and 2 female staff members started to whisper about me and stare at me then had a laugh. I have never been made to feel so uncomfortable and upset. I stared at them so they knew I was paying attention and they stopped after a while. The 2 females were serving on the tills and had a LOT of make up on. One dark hair and one light. My friend ordered a bagel and butter and was told 'we dont hand out butter' and they didnt give it to her....I went up and asked and you'd think I had asked for his kidney. My son wasn't allowed to have butter for his pancakes but was allowed jam. Joke of a place!The Scottish lady who was cleaning up the restaurant was very kind and helpful. Shes a credit to you. The 2 little girls should take note

What can you say it’s a mc Donald’s but need to change the cooking oil more regularly as we had nuggets and they were not nice or fresh as oil was old and they tasted dry and burnt not nice

This McDonald's is like what this country is fast becoming: dirty, noisy, impersonal and just like a conveyor belt. I felt like one of the cattle that had been herded to the McDonald's slaughterhouse to make their burgers. However I'm sure the conditions the cows were kept in were much better than this. This country is going to the dogs, and this McDonald's at South Shore is a prime example of why. By the way, my food was stone cold.

Whenever I've been to Blackpool Pleasure Beach I pop out to come here for lunch, because of location it's always busy, gets a little bit untidy at times but other than that it's the usual McDonald's offering; food was average, ok value, cheaper than food in the Pleasure Beach. There's outside seating at the front of the restaurant which is good for a sunny day.

It was about 7.45pm on a Sunday night and we were looking for somewhere to eat near to our accommodation in Blackpool. Initially we had called at Wetherspoons but were disappointed to discover that they no longer have the Sunday Roast with a drink deal.Having visited another McDonalds previously and completing the on-line customer survey we were both in possession of a code to obtain a Big Mac and chips for £1.99 which I think is good value. So spotting a McDonalds nearby we headed their for a meal.Due to the time the restaurant was quiet and we quickly placed our orders. The staff member serving us was courteous. We had a short wait for our food to be prepared and when supplied it was hot. Whilst waiting I had looked for a pump for self serving sauces. There wasn't one so we requested sauces and were handed a single pre-packed sauce.The quantity of chips was just about acceptable. Any fewer and I would have returned to the counter to request the carton be fully filled. The taste of the burger and chips was as I would expect and we were highly satisfied at the quality.Whilst the tables appeared clean there were some chips on the floor which could have presented a trip hazard.There were outdoor tables but due to the time we did not consider using them. Due to the seaside location I would naturally expect Seagulls to present a problem if eating outdoors, something beyond the control of McDonalds.Overall we enjoyed our meal and would return if visiting Blackpool again.

I came in here for my lunch and when i was ordering i think the cashier could have been a bit more excited and happy to be there. I didnt feel like i was getting a good service. When i collected my food i had a nice greeting and offered me sauces.

I thought McDonald’s were all pretty standard, however I was wrong , I’ve ordered a couple of times from here thinking the first bad batch was a one off but I was wrong. Orders are incorrect, buns barely toasted and the chicken legend was uncooked, I’ll be avoiding in the future

Can't go wrong at McDonald's had a great breakfast I love my egg McMuffin mocha muffin and pancakes food was hot delivered to my table quickly very satisfied

Pigeons and droppings all over outside tables. Food barely warm and salad inedible. Need I say more !

came to this McDonalds as a quick tea before we head back to Cumbria ordered the food which was fine but no monopoly stickers were on any of the food. My vanilla milkshake was actually banana and the staff were not friendly at all

Returned a Coca Cola as it tasted like soda water and when they gave new drink they had used the same cup, other people had tasted the drink so disgusted they couldn’t give a complete fresh drink, I threw my drink away. disgusting !!!

Can’t really go wrong with a McDonald’s wherever you are and this was no exception. No complaints at all.

Always clean and you never feel rushed to eat up and move out! Coffee is always good and the apple pie or any of the other sweet treats go well with it. The price beats all the other coffee houses as well.

Not filling Chips too salty Burgers are cheap Chicken nuggets are rock hard Unpleasant and unhappy staff

Stopped here for a quick lunch, it is perfect Big Mac yummy, strawberry milkshake yummy, my son loves the burger and nuggets! Wraps are great! Always fast service.

My son ordered a meal from McDonald's and they delivered the meal to the wrong address x rang McDonald's and they won't do anything x

We were out for a stroll on a lovely sunny day so called for a McFlurry so pleased to see I could have a small one and knew how many calories were in it as I am on a calorie controlled diet. My husband had the regular McFlurry and total cost £1.48. The lady serving was so friendly and helpful which made our visit memorable.

Very early,very quiet Saturday morning,served straight away, staff very helpful, very clean, lovely view from the 1st floor window of the sea. Would definitely go back again.

Popped in here at 10.30pm for a drive no to let the traffic ease up.Service ok, the only downside is the layout. The waiting area and self service screens get in the way when you want to enter or exit the place.Plenty of seating upstairs

Not dirty outside but not theirs fault obviously overall really good restraint and staff are really kind and helpful

Very busy today due to the Air show but we wanted a quick lunch so we didn’t miss the action. We were on the self service order board and our collection number was in the 90’s. They were only still serving out the 70’s when walked up to the counter with our receipt ( hopefully you get how busy this place was) Now we had pasted the 90’s without our number being called and it was back around to the 20’s again. I questioned weather or not they had forgot us.... sadly they did and a quick lunch turned into a 35 minute wait for the food. Sorry guys but you must try harder !!!!

Our grandchildren love McDonald’s and we called here for lunch, surprisingly not very busy, kids had happy meals, I had the chicken legend which was delicious, my husband had a wrap which he enjoyed

They ran out of ketchup items and ice was not available for drinks. Most U.K. McDonalds are not run to standards and you become accustomed to this but this location is just terrible. The seating is sparse as well.

This McDonald's is the best one in Blackpool. Plenty of seating inside and outside. Food was good and cheaper because the staff gave out vouchers. Service was fast.

Food as you’d expect, service as you’d expect. But the whole place is let down by the inability of staff to go outside and clean tables, clear up the huge quantities of litter. I do t want to eat in a landfill.

Proved to be a welcome stop off, walking from the town centre to the Pleasure Beach. Very hot day, the place was packed. Fast screen ordering, the staff were very quick in turning orders around. Only had a couple of Mcflurrys, but was disappointed that the volume of ice cream was lower than others I've had in the past. Have portion sizes reduced? Or maybe it was just the staff working too fast.

Staff here worth there salt; Visited with Grandson; I was in Pain with kidney stones; We Sat out side meanwhile; Staff phoned a taxi; also got my Grandsons order for cheese burgers'' He loves Mcdonald's ; wonderful careing Staff ; Thank You

Went for a hot chocolate and pancakes As you can see the hot chocolate was not full and was just like hot water worse hot chocolate ive ever had but moving on from that was the pancakes which i could not finish because whats left in photo is rock hard and uneatable ive been to McDonald's all over england and this one is by far the worse not a place to come for breakfast will not be returning

Same as any other macs, love to use quick pay as the restaurant was reaally busy, we never had to wait long.tables were dirty.

We took our two granddaughters here in September. We had just arrived so decided to have a McDonald's. We enjoyed the food. The manager was going around selling two apple pies for £1.00 because their was a firework display on, so we had 2. On the seats beside the window were a family of 4 adults and 5 children the children were like monkeys standing on the branch part and touching the light fixtures. Adults didn't even tell them to behave. When the manager come around asking anyone if they would like a apple pie one of the males said "yes if they are free" My two granddaughters even comment on the kids . Our granddaughters are 13 and 9 yrs.

On a wet windy evening at the illuminations, just wanted a hot drink. Would never normally go into mcdonald's, it has changed since last went into one, bright furnishing, polite and chatty staff excellent prompt service.

up early in blackpool watching thesea...got a little hungry, saw mcdonalds open....first thing i thoght was wow..how clean it was , smelt nice...staff clean and friendly..orded my chocolate drink and egg mcmuffin...was lovely and hot

Don't normally write reviews however felt must mention Wayne, he made us feel very welcome and made sure that our daughter enjoyed her visit today. He brought our food to us and cracked some jokes with our daughter which she really enjoyed! (if any managers are reading this a bonus is definitely in order as he makes your restaurant.)

Visited a few weeks ago after a fun filled day at the pleasure beach. Awesome customer service from Wayne - vision of calm in a sea of (probably organised) chaos! Your friendliness and politeness to your customers was lovely to see. Thanks mate - keep up the good work and making people smile :)

Visited during the air show weekend. It was absolutely packed solid but we didn't have to wait long for our food. We managed to find a table upstairs, and ate big macs while looking at the ocean. It really is an amazing view.

Very clean and quick. Staff very helpful. Went out of theirnweay to help us and ensure we had seat and order. Thanks

Excellent service. The staff were very friendly and efficient. The place was constantly being kept clean while we ate . They even bring your order to your table.

Este McDonald's está situado justo en el paseo marítimo de la playa de enfrente. Vende la habitual variedad de comida rápida, y te puedes sentar dentro o fuera. Hay muchos asientos disponibles y las instalaciones se mantienen limpias. Dependiendo del tiempo de su visita puede ser muy concurrida.En caso de que decidas fuera, entonces tienes que tener cuidado con el mar gaviotas como siempre parecen tener hambre.

You know what you are going to get for your money. Breakfast freshly cooked which means service is a little slow, but the view is fantastic for a bit of people watching.

Cold burger Staff didn't careManagers seemed uninterested, not able and actually looked dirty Really disappointed that manager who was a little bit larger than standard with a shirt two sizes to small for him was more interested in trying to be best friends with the girls that making to food to a high standardNot a nice place to be and really disgusting food