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2.5

Based on 15 opinions finded in 1 websites

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Nº 1087 in 1264 in Lambeth

Nº 34 of 47 American in Lambeth

Score
OpinionsNoteTripAdvisor152.5

comment_iconOpinions

Online says they close at 2AM but they never let anyone in past 12PM - I live next door so its a regular occurence. They have no customer service what so ever. Always advised to order via the app or we cannot order at all. Even though I explain I don't have a phone and need to order physically. They do not care, zero customer service whatsoever and do not care about their customers. Just want to finish and close out early. So obvious. Worse service I've ever experienced

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Sal L . 2023-04-22

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Worst Big Mac I’ve ever eaten. Undercooked chips , cold burger - really dreadful. Tasted like it was all cooked hours ago and left to sit. On the plus side staff were perfectly friendly and helpful and service was very speedy. Guess they just had to grab ‘one we made earlier’ to give to me! Won’t go back.

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Explore622384 . 2023-02-18

MORE AT TripAdvisor

Very slow and badly organised. In other macdonalds someone is always coming handing out food whereas here 15 mins can go with no one coming up and then they focus on delivery orders first. 20 mins I had to wait.

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Ges . 2022-09-01

MORE AT TripAdvisor

i am new to the area, I went to this McDonald's, food was great but the waiting times could improve.

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Kris M . 2022-07-30

MORE AT TripAdvisor

Ordered my food online. I waited 1hour 15 mins for my order. Shame coz I only ordered Mcchicken meal and bbq sauce but it took so long to arrived. And when my order arrived the drink was only half it was spilled, the staff did not even put the bbq sauce i ordered, the mcchicken was cold and they staff did not even put mayo on it. SHAAAAAAMEEEEE!!!!!!!!

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pdxiii.bc . 2021-12-17

MORE AT TripAdvisor

The most incompetent useless pathetic excuse for a take away! Ordered on Uber eats, waited 2 HOURS for this abomination to put 4 items in a bag, after 2 HOURS OF LIES - see below, they cancel the order! DISGUSTING DISGRACE Quite probably the worst McDonald’s in the U.K. if I could give a minus score I would -100

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Niki N . 2021-08-01

MORE AT TripAdvisor

italiani probabilmente ci finirete se dormite alla vicina Chelsea Guest House (dalla camera sentivo pure gli ordini al Mc Drive) diversamente la vedo un po' difficile. E' un locale molto affollato, soprattutto da lavoratori e riders che consegnano a domicilio. La pulizia dell'ambiente decente ed il personale appena gentile, inoltre i touch screen per gli ordini funzionano malissimo, occorre pigiare e ripigiare per scorrere le pagine. Nell'insieme direi "migliorabile" !

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Patrizia67 . 2019-05-09

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MI trovavo in giro con alcuni colleghi per lavoro in quella zona, abbiamo deciso di fare sosta al mc.. dopo qualche ora abbiamo avuto problemi intestinali entrambi e avevamo mangiato solo quello.. saluti

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mystery2016 . 2018-03-06

MORE AT TripAdvisor

Data la vicinanza con la nostra guest house a pranzo facevamo tappa qui sapendo che in Inghilterra il buon cibo non sempre è facile da trovare. Però era un locale molto pulito e veloci a preparare i panini. A pranzo era spesso pieno di lavoratori. Tutto nella norma insomma.

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Valentina M . 2016-07-25

MORE AT TripAdvisor

Slow service. Wrong order. Bad organisation. Whilst i was waiting another guy cams in to complain from drive thru with wrong order. Not the usual McD service.

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Mad_Dog_Max_1 . 2016-07-13

MORE AT TripAdvisor

Staff clearly think they are better than they are. No please or thank you and certainly no smile. If you don't like the job go somewhere else guys. A thoroughly miserable and depressing visit.

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David W . 2016-07-01

MORE AT TripAdvisor

I'm not a lover of McD's but I have eaten at a few of there places. The food is pretty average if you get what you pay for.....but service and standards are certainly lacking at this one. I find that the drive threw experience is very slow and waiting on certain items by parking-up is a joke!!!

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143mandyw . 2016-06-29

MORE AT TripAdvisor

Visited here on Friday 10th June 2016, we had 2 cappuccinos and a muffin and ate in the sun in the outdoor seating area, place is open from 6am until midnight and at 2330 hrs we re-visited for a coffee after our concert had finished.

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Ronnie M . 2016-06-11

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Non e' certo il miglior Mc Donald che ho visto! Un po' squallido e sporco! Addirittura una sera c'erano panini patatine e cartacce sparse per terra! Alla faccia della pulizia!

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Ettore S . 2015-10-17

MORE AT TripAdvisor

McDonald's have an arrangement with MET parking whereby if you stay more than 90 minutes you get fined £100 (reduced to £50 if you pay up within the time limit). There is no exemption for customers actually consuming at McDonald's throughout the 90 minute period! My husband travels up to London leaving at 5.30 to beat the morning traffic. He stopped off at the Wandsworth McD to have breakfast, drink coffee and use the wifi (they advertise this on the website presumably as an inducement). But as he overstayed his welcome he has landed a £100 fine. MET say they are applying McD's rules (taking no responsibility) and - you've guessed it! - McD say it's MET's rules! Anyway be ware of the sting in the tail. It's a xxx! expensive breakfast and stop off! If I weren't so constitutionally polite I'd be resorting to four letter words.

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Tickmyboxes . 2015-07-29

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