McDonald's in Daventry

Nice and good location. Parking is limited but off street is free.

Drive past and find the next..poor service generally,a few members of staff are polite depending on what mood there in.. hygiene is an issue with no hair nets etc..made formal complaint to head office but to no real avail. Revisited again the 20th of September,had food delivered..only 4min walk however all food cold and the most annoying piss take is we won a free drink on monopoly,we entered the code on the app yet it stated used already, cont acted store and emailed to say if used it would show on my app which it doesn't,store states unlucky we won't do anything and it won't be the delivery driver.. absolutely criminal and avoid at all cost. This place is a joke!!!! Driver turned up with minor not in a car seat and Mrs in the front,food cold and just a total joke.. avoid at all cost. As you can see in the pictures,hairnets not worn,bags of food left cold on the rack next to the bins and brushes. However Mc Donald's headquarters state all rules were followed on that day after they looked into it...untill I sent pictures!!. These were the more kind pictures. Save your money and go elsewhere.also states 24 hour and isn't..opens 6am apparently however you wait until 6am they don't open the door and state it will be another 10mins plus taking the piss

Experience rating: Correct Order: 2/10 Customer Service: 3/10 Cleanliness: N/A Speed: 8/10 Food Quality:4/10 Cost 7/10 Overall: 5/10 This has to be one of the worst McDonalds I have frequented. Unfortunately this is the only Drive thru in Daventry as well as the only late night takeaway option, with all others in Daventry closing around 10 -11pm. From incorrect orders to consistent subpar and under performing customer serivice, consuming from here is here an unenjoyable chore, one that I only indulge in when it is is other peoples money being spent. I cannot justify spending my own money here. Please see below for an in depth description of my ratings. Correct Order 2/10 : For the last 2 months I have attended perhaps once a week, as a treat for my partner, or to retrieve food for colleagues late at night. Every time, without fail there has been an issue with the order. From incorrect drinks, to missing items, to completely wrong orders, it has been so consistent that I double check the order at the payment window, and check the entire bag before driving off. I have received burgers without buns, incorrect sauces on food, and an ignorance to changes to an item, almost causing an allergy issue to arise. Customer Service 3/10 : The customer service is terrible here. The payment window alone causes frustration, as you can hear the staff taking the order have are distracted multitasking and are not paying attention. I could give my order and watch a completely different order repeatedly appear on the screen. Fast food I think not. The staff themselves do appear alive when interacting face to face at the payment window, though i have watched staff in the background in tears crying against the wall multiple times in the past, which is not promising for the environment they are working in. This was however at 11pm so was not due to a high customer influx. The worst part of the customer service is receiving the food, usually without a word from the staff who should be the face of the business. I have a personal gripe with one staff member who will hold my order inside the window of the restaurant to a point where I have to climb out the window to be able to reach it, all the while without a word from the staff member. The happiest staff members incidentally are the ones who bring the food to cars parked up, they are always a pleasure to interact with. Cleanliness N/A: I cannot comment on the cleanliness of the restaurant as I do not eat within it. The outside is usually well kept though rats can be seen occasionally, this is obviously going to happen with any eatery, but measures are in place to prevent it, which is nice to see. Speed 8/10 The speed of this McDonalds is noticeable and efficient, with the drive thru constantly moving forward as well as interior customers rotating through the queue at a noticeable speed. The longest wait time you could experience is 5 minutes, with the exception being late at night / early morning, as of course the food must be cooked to order, which is understandable. Food Quality 4/10 The food quality is often poor, with cold soggy fries, and poorly constructed burgers. As stated above, items are often incorrect or missing, though the real gripe here is obviously, black bits from the face of the grill covering items, and the last of a batch being given, resulting in a unenjoyable, lukewarm meal. Salt is often absent from the fries, causing further sadness. Cost 7/10: The cost of the products isn't the worst. Some items are clearly overpriced and not worth it, with substantial increases in the last years. Other staples, such as a Big Mac Meal are still reasonably priced. I would recommend always getting a medium meal as you DO NOT get more fries with a large. The average cost of food here is reasonable and cannot be too heavily critiqued, especially with recent deals such as the McFiver and Mcmuffin Breakfast deal. Overall 5/10: Overall I would not recommend ordering from here, there are similarly prices eateries whilst not drive thru, have greater product and services. 5/10.

Thought would give delivery one last try, yet again driver shows up 40 minutes later, with someone else’s order and no explanation. No way of getting refund through app you then if you want your food or money back have to go and get it yourself from the store. Staff couldn’t care less. Avoid

Was quiet when I went through the drive through about 10.30 on Sunday evening, didn’t take long and meal was all present and correct, did worry my Big Mac had no sauce in it and was about to go to change it but found it in the end. Presentation could be a bit better but it all goes down the same way and tastes the same. Never had a problem there each time I have visited.

Appreciate who ever made this mcflurry, brimmed👌

Worst food delivery ever. Never ordering again. Order never arrived.

What you see is what you get from a McDonalds. Food is reasonably priced. Not the hottest when served but very quick.

One happy meal took 55 minutes to arrive and was cold and had items missing when arrived. Really poor!

food was colder then usual, don't think the drivers fault

Food was stone cold and completely un eatable

took over an hour to be delivered wasn’t even a big order was just a box of cheese bites! food was cold took way too long.

very weird and uncomfortable interaction with delivery man. He was demanding a code from myself that i have not received and became very rude towards me. is it normal to have to give a code now?

They forgot our cheese dippers. It took 2 hours delivery. Not happy. Maccies is my pride and joy I’m now very sad. PLUS they forgot our sauce?

Ordered for 6.40 and it arrives at 8! It also arrived cold! Extremely disappointed! Only positive was the delivery driver was very polite!

Charged more and gave and wrong order

cold food.... why prepare it if there is not a driver allready waiting.......pathetic

They can never get food correct here. Don’t leave the drive through without checking your bag. It’s not hard, three meals, three drinks, three burgers, one fries 🤦‍♂️🤯🤯🤯🤯 it’s the simple things that see to trip these guys up…. Count the items against the screen…. Take your time and get it correct, it’s that easy.

Wrong address Rude driver Stone cold food

some of the food was cold on arrival

Would have been 5 star had it not been for their housekeeping in the food prep area.

food was cold ie fries tasted like cardboard, chicken nuggets batter was dry. Was disappointed this time with the food quality.

Why is there always an item missing? it's a miracle if you actually get every item from McDonald's daventry. 👎

Food was good,driver was friendly

wrong order delivered. Just spent 30 quid on a chicken share box I didn't order. wanted a big tasty large. cheesey chicken large kids veggie meal and free mc chicken sarnie. items delivered to wrong aff. mcd state claim refund via just eat. not paying for chicken sharebox didn't order it. Full ref required

No sauce again it’s an actual joke in my house how terrible the takeaway service in Daventry is

Ordered 40£ worth of food and complete wrong order got delivered with about 10 pounds worth of food!!!!

got the food and the chips were the most stale cold things ive eaten

both drinks on their sides so bag was soaked and spilt all the way through my house before I realised soaking my carpets

If advertised as 24hr opening then why was it closed?

Everything about this order was wrong. Why is it so hard to get an order correct

food was sightly cold and I did not recieve my maple syrup. other than that food was fine

Newly refitted now with self service and table delivery. Newly fitted electric charging points for vehicles. Parking is always full at peak times.

Didn’t put in our chicken nuggets or a plain McFlurry, to which I called but phone just didn’t get picked up so one person had to go without

Driver was perfect McDonald's messed up my order not happy

I never received my order, even though I repeatedly tried contacting to say I hadn’t received, customer service is a joke on here

Didn’t give me my sausage and egg McMuffin

The whole drive thru' set up was as slick and efficient as ever

My bad was ripped when I got it so the food was cold

Missing every single dip I ordered and chips are stone cold

Wrong item delivered. Had chicken nuggets instant a cheeseburger

Wrong order was delivered - received take out 364 instead not very happy considering the cost and nearly took an hour to come

Food cold on arrival. Not nice

Service was really slow otherwise order was complete , food was hot and tasted fab .. the place was clean and tidy with plenty of seating , but waiting near on 15 mins for a saver menu burger is not exactly FAST FOOD Although the burger was great and didn’t disappoint the time waiting felt a lifetime

Good service and acceptable food. Full of kids before going to school and they were running about screaming I was trying g to work.

Delivery took too long and driver didn’t come straight to my address, or went the long way. Food arrived cold

food was cold and delivery driver was very aggressive

food arrived cold. delivery time kept changing

We got completely the wrong order of food - just eat complaints said nothing they can do which I have chased and now they are ignoring me

It's Macdonald's .. the staff are great it's usually quite busy here

very late , original time upon ordering to actual delivery was 65mins passed to original delivery time so over 2h total

luke warm food at best, had to heat all of it in the oven.

everything was cold and my daughter was given the wrong burger.

Coke tasted like sparkling water and food was cold

Great service even in these crazy times. Also always have a smile on for you

was not happy ordered sauces none turned up and I ordered large fries it was more like a small fries and all the food was cold

Milkshakes were rank tbh choc tasted vile strawberry was like flavoured water :(

You didnt deliver the fries that were ordered

Ordered the new mcrib what a absolute waste of money and false advertisement the rib was like cardboard covered in sauce total lack of onions go to burger king

Order was missing all hash browns: 2 that were included in a deal and the 15 mini hash browns shared box. We ordered pancakes with syrup but got pancakes with sausage patty which is not great when you’re a vegetarian! The inly correct part of the order were mcmuffins. Very disappointing start of the day.

food cold, wait far too long. service is just getting worse and worse

Wrong! Plus the guy spilled the hotdrink and said hed go fetch a new one!

Busy but well run McDonald's. Would visit again.

Why are the muffins smaller than the sausage? #noinuendointended 🫣

delivered the wrong order! not the first time it's happened

Lots of staff zero communication visited at 11 am on the 17th October ordered chicken wrap this wasn’t re-heated at all , they re-done the order with the wrong ingredients I had to cancel the order in the end as they were getting agitated, the place was empty No apologies

Freezing cold complete waste of money.

driver was on phone to someone else whilst I was trying to speak to him to give him delivery code

Food was good,McRib was worth the wait!

Food cold and delivery time kept changing

Was waiting over an hour and was freezing cold work it came!!

awfully over a hour and stone cold

They are doing everything possible to keep their customers safe.

the food was late, all the food was cold and items were missing

Food arrived cold! Was horrible

Not delivered at all! Will not be ordering with you again!

A bit cold, but all items perked up in the air fryer

All of my food was cold!! I had to microwave it which turned it all like cardboard. I will not be ordering again

Not delivered- I could not get to the door in time (I live alone) and it was never left for me at the door - driver never had it in his hand when he knocked and must have taken it with him!!

It doesn't matter what time of day or night you visit here it is by far the worse Macdonalds I have ever been to everything is shocking the staff are rude stressed and have no idea what they are doing the managers really don't seem to have a clue either I ordered a coffee a simple coffee in the drive thru to be told when I paid I shouldn't of been sold it as they was cleaning out the machines and no hot drinks available this was after sitting there for over 15 minutes while a trail of cars was waiting behind .the wrap of the day never seems to change it what they have at the time they send half the things out unwrapped amd cold as it has been sat in the side for a long time and even taking a simple card payment seems to be difficult honestly this needs to be addressed at all.levels I am actually surprised this place even remains open still .I only go here when I absolutely have and thank goodness I live in northampton where even though always busier it is a whole new level of service speed and quality maybe go get some training in another town and I mean all staff especially the managers as I would be utterly ashamed if I managed such a shoddy establishment

polite guy, respectful of property

Waited in a collection bay for 10 minutes just for a coffee, ended up going into store as fed up of waiting, they werent even busy as 10pm on a Sunday night

the driver was lovely. food was stone cold and arrived over an hour after I ordered it even though it said it would be 20 mins.

Speedy delivery, hot food Thankyou

staff clearly can't be arsed to read changes on food, given meat as a vegetarian again.

they gave me two hot chocolates instead of 2 lattes and only 1 latte

took ages to come and was stone cold

Over an hour to get the food when the restaurant is less than 5 minutes from my house and the food was very cold. Mostly out in the bin and a waste of money

I didn’t get a phone call and went to my door to find an half eaten box on my door

Every single time I have ordered in the past two months I have had issues with either the quality of the food or just straight up whole meals missing, and they don’t make it easy to report them either “take it up with uber” uber didn’t completely mess up my order, if I made half the mistakes that you make at my work I’d be fired

Good service and pleasant atmosphere

I placed the order at 15:30, it came at 15:45 and the food was cold.

Ordered at 10am, got here 10:55am. Was beginning to expect that notification of ‘your order has been cancelled’

I really wish you would do something about the food . as it always cold

All my food was cold disgusting

chips were cold milk shake wasn't thick just melted chocolate ice cream, had to produce a code which I never usually have to do

Everything fine, but the delivery driver was very rude upon arrival, I didn’t answer my phone as was in a conversation with staff and he started raising his voice at me for not answering, this is a place of work, there are people around constantly and having them see or hear his rude behaviour is not acceptable in the slightest - please have a word and reassess his attitude promptly

everything was cold, I took a large portion of the potatoes and half of them were cold, I hope that next time it won't happen

Sadly cold food, and warm drinks

Too many teenagers SITTING on tables not the chairs