McDonald's in Adur

Awesome 2 X teas bought. Lovely jubbly.

Service is very good. I found few times they do mistakes to give my order. Today I ordered 4 chicken mayo, 2 fires and 3 piece of mazarolla stick. I take my food to home . My young daughter was crying she didn't get her Mazarolla stick. Straight way I go to branch and ask to manager , he apologies and give me 2 portion of this. I hope they will improve the service check the food before serve the customers. Sorry say fast time when they miss it I didn't ask to refund or food. This time I was bit angry 🤬😡. Hope they will improve their service and concentrate it .

Loverly ☕️, great menu and offers.Always pristine.

Quick service. Great tasting food.

Person taking my order was rude, two items were missing, food was cold. Do not recommend. There were no other customers!

In and out fairly decent time, didn't have upside down fries so that's a result

The worst mcdonalds I think I have ever been to. The people that work there are questionable 🤔 waste of time of food and money

. The usual fair. Very, very busy drive-through .

Visiting customers now pay the price for what has become a failing business model. In their greedy efforts to try and fulfil every combination of food request without adequate investment, fast food outlet has become a misnomer. Their bread & butter customers who make the effort to physically visit the restaurant are kept waiting, while staff service deliveries. The drive thru is no longer a drive thru but a drive 'park up' and wait. Usually without an apology. Orders are frequently wrong. The last time I ordered a meal, having left the restaurant, the Coke Zero had zero bubbles. It's pointless complaining, the workers just look bemused. You never see a manager. This McDonald's has become a no-go eatery!

i saw an employee named “brandon” guzzle down my heavily desired chocolate milkshake, even spilling some down his top sinking into his gorges of fat, he than sunk his obtuse finger deep into his belly button and smear it across my big mac, nothing short of disgusting, he than appeared to fiddle his mango stick in-front of the year 2 borough sports team, surely scarring them before there hard earned 400m relay, (clearly sharing his hatred of excercise, if you couldnt already tell by his big mac of a belly.

Food was bloody brilliant, But one worker didn’t stop harassing me for my hard work money , i’m not sure of his name but he was quite plump and had orange hair , i told him several time i was skint but no he forced me to pay 20 pound to his charity pot and he didn’t put the money the pot apparently his pocket was the pot, i didn’t appreciate this as he stunk and ruined my meal . i wouldn’t recommend this mcdonald’s, i shouted he’s trying to touch my johnson and no one cared like this was the bread and butter for brandon ,disgraceful

Clean place, nice service, we got our food quickly, it was not difficult to find MCDONALD'S on Google map

Good today. Day after football so super quiet.

Chips are always undercooked, claim it’s correct (like I haven’t eaten a Mc Donald’s or chips before). Sub-standard for Mc D.

Another wrong order delivered by just eat and macdonalds southchurch, very poor service

Absolutely uselessalways forget orders, didn’t give straws in mcdelivery, everything squished and freezing cold, sort it out

Drive through so atmosphere not Relevant

A good McDonald's with high standards. Can get very busy during peak times.

One of the 4 menus we bought last week was missing, I went again today and checked my order one by one, this time the wrong menu came out of the order, I went 4 miles from home again and changed my food.Service quality does not increase just by saying sorry.

Always quick and how you order it

Waited 40 mins to get served as they were only serving the other lane - I could not reverse out and queue in the one working one as there were cars behind me - the man behind got out and walked round to the window to ask if we could be served -in total spent 49 mins in the queue waiting for a cold meal cold burger and soggy chips - unacceptable and now becoming g more normal for poor customer service with no apology and I coukd not be bothered to go back and complain and they never answer their phone A joke can’t wait for Wendy’s to open in the high street

Clean and staff behaviour was good 👍

Once again two items missing from our order . This seems to be a regular occurrence now at this particular McDonalds. Won’t be ordering from here again .

We know you have to check your items whilst still at the drive thru window with this place as they’ve not packed paid items numerous times. Today tho they’ve stepped it up…all the boxes were there, for home, 2 boxes of their new share boxes (12 nuggets + 6 strips) costing £11 a box had 4 nuggets and 5 strips in one and 6 nuggets and 5 strips in the other. Our 4 double cheeseburgers were all single cheeseburgers too. So we’d have had to open the actual items to spot this. Done with them. Every single time

Quick service to table excellent staff chicken nuggets a bit dry however the mc crispy is 10/10 get that instead

Food was hot, service was good however drive through was slow. Overall not bad and better than alot of other mcdonalds in the area

Too crowded Barely any seats The food took forever 20mins

Order wrong, missing items. I mean how difficult is it to get an order right. Train your staff or get new staff

Really awful chaotic mess of a branch can’t park up and order. Deliveries always don’t deliver what you have ordered with missing burgers and stone cold. AVOID

There was a queue to get in at 2.35 in the pm. Takeaway drivers using a lot of parking, and blocking the standing area. There was a long queue for food but it did go down reasonably quick. Someone shouts out your number when it's ready, but you don't always hear it 1st time. I won't rush to go back, all the McD outlets have a poor management of Takeaway firms, in my opinion.

Great customer service, very efficient and didn't wait too long for my food to be delivered to my table via the app

A great place and very good staff

I was good and had a chicken and bacon salad. It was a bed of rocket two slices of a large tomato, two slices of cucumber, two slices of bacon (is it really bacon??) Two small pieces of really tasty chicken. No option of mayonnaise, which considering they serve it in their chicken burgers seemed a shame. The paper cutlery is a joke, the knife did cut and the fork bent. Service was fine.

I should have paid more attention, ordered the wrap of the day. Ended paying for & receiving 2!!!

I had items missing from my order and fries were undercooked, some even raw

Ordered on the app, arrived at the time stated. Order was hot and exactly as wanted.

Much better than the Hadleigh mcdonald's where they mess your order up!

Absolutely awful experience,we go there regularly but last night was just the worst,men waiting to collect on line food orders just took over the lobby,40 minutes waiting then food was barely warm,Luke warm coffee ,we wanted to take it back but needed to be on our way. Separate waiting area is needed for on line orders,quite honestly something has to be done.£15 wasted.

Best one out of the Southend maccers hands down. Foods quick, hot, brought to the table everytime. Two more mature women that usually work the floor, doing face painting, making sure everything is good. They're brilliant. They deserve a raise. Plus they got a worker in there called Yasmin. Absolute 🔥, always smiling, always polite and friendly, looks banging in the uniform, she deserves a raise too. 👍🏻👍🏻

It was McDonalds. Fairly quick service although busy

All food really good but my sprite tasted like fizzy toilet water. Everything else, delicious.

Be lucky to get hot food or full portion of chips, manager just doesn't care and is quite rude. Started to go to another one because of this. What values the customer

Great service inside on Easter Sunday. Even nicer to see the outside environment kept tidy for the surrounding community. Didn't catch the chap in car parks name. However a credit to your restaurant and just as important a job.

Very. Busy but food was quick and nice and hot

Food was "McDonald's' so always good. Staff were hectic and not much customer service for people waiting going on but that being said they were eternally busy and rushed off their feet as it was Friday night, They seemed to be concentration on the just eat and uber eat orders butI got it in the end. Ps the spicy burger is very hot.

Every McDonald's is shocking now tbh, no one cares about their jobs and to be honest I don't blame them

Chips were disgusting. Need to change the oil more often.

Slowest fast food in the world.

I am always left disappointed when i eat here. The food looks good on the menu, and then when you open the box, it's just not the same. I dont plan on going back until this memory has disappeared, at least 6 months :(

My food never turned up and I’ve tired to call the restaurant and they won’t answer

Seriously, we are reviewing McDonalds now? It's fast food, mediocre as expected. Excellent if you are in the area and require sustenance. As cheap and reliable as any other Maccie D's........hopefully you aren't expecting anything more than cheap fast food, if you are, you will be disappointed.

It's just average, it's mcdonalds its definitely not known for fine cuisine is it.

I ate the chips and the McDonald's quarter pound burger

We were there just after 7pm bit of a wait. Lots of deliveries being prepared which slowed down the service, for eating in. Food was as expected from McDonald's.

We was very wet and cold due to massive rain storm.so used McDonald's to get dry and warm and have something to eat. Couldn't have picked a better place, staff helpful and so polite.

We nt into to restaurant to get a breakfast. I was in a wheelchair and struggling with the self service boards a lovely young lady named Yasmin came and helped me out. A credit to the branch x

Wrote a 5 star review over two years ago and I still value this branch. My food is always what it should be, hot and delivered quickly to table. Staff are kind, polite and friendly. Level of cleanliness (floors, tables, chairs, loos), is a strong point in my loyalty to this branch.

Can get busy at times limited parking

A lovely local restaurant with drive thru and car parks.

It's a macdonalds it's a nice what more could be said 😊

Popped through the drivethru whilst on the road. Both workers on the drive thru hatches were very polite and actually seemed like they enjoyed their jobs. Food was hot and tasted good and wasn't greasy. Everything was alright

Spot on, when it's needed, as ever.

The best McD in Sussex. The food is always hot and the staff are very efficient and kind. The tables were cleaned very quickly and got help with cleaning the tray. I've tried drive thru and eat-in and both served hot food.

Lovely worker food hot never cold better than airport one

Love this McDonald's! The food is always hot, fresh and of good quality. Staff are friendly and often crack a joke with you. Drive-through can get rammed around school leaving times and 5/ 6 o'clock but with two drive-through order stations you get through quickly! There is ample parking for all vehicles although you are restricted for drive-through (1.8m I think!?) The actual restaurant is clean and not normally too busy! Except school and dinner times. There is an inside and outside area, both kid friendly. The toilets are looked after and checked regularly and all is wheelchair friendly right from car to toilet!

Just a basic breakfast We ordered a standard breakfast, but minus ingredients. Served as ordered.

Clean and friendly staff always happy to help if you got a problem or need anything

By far the best McDonald’s in the area it does get busy but if you end up there at any not busy time of the day it will give you the highest standard food and service McDonald’s can give. The high street McDonald’s are becoming a vulnerable places to go and let alone in the summer the waits can literally go to around an hour it’s just not worth it. Just take the extra drive here and enjoy your McDonald’s 10x more!

Good service and food, just very very busy, with traffic being caused to an extreme extent due to a vert small drive-thru

This used to be my local branch, not every week though when I lived in Southend. Depending when you go in it can be a bit rough but the food was ok and the staff are friendly and hard working.

I sometimes wonder how you rate a major brand, but today was easy. 1, staff non engaging, no eye contact, no smiles. 2, order screen not working, very hard to hear your order number,a raise voice would have helped. In their defense the place was packed, with bag apon bags of delivery orders. Which seems to take priority over people waiting in the place. Unfortunately not the best experience

Didn't pack all my items. Didn't answer the phone so had to return. This does happen a lot so make sure you check your order before leaving

Usual McDonald's fare. Still reasonable prices in a cost of living crisis. Clean and reasonably efficient despite a congested drive-thru and quite a number of customers queueing in the restaurant itself. Friendly and helpful staff.

Lovely food and good customer service experience

I had a pleasant experience at McDonald's in Southchurch. The food was delicious, and the staff were friendly and efficient. The only setback I encountered was the difficulty in finding a parking space. Despite that, the overall dining experience was enjoyable, and I would recommend this location for a tasty meal.

Good quick and easy ordering through the app or onsite but parking is less then it should be so sometimes you can get stuck if u go in rush hours. They don’t have all the options available at all times so can be disappointed if going for one thing particular. Otherwise food quality and service is good. Staff is respectful

Food always good here ( drive through with STRAWS and NAPKINS in the bag ) LIAR

Good Parking space. Friendly staff and clean place

It's a McDonald's like so many others. This restaurant has a drive through, some outdoor seating and wc facilities. Wheelchair accessible including the baby wheelchair washroom. Looks like this facility still is / has pivoted towards home delivery. Order collection point for delivery collection people is bigger than for any eating in the restaurant. Overall it's a MacDonald.

These places really are becoming mediocre

We visited today, the traffic was horrendous, the staff were rude and unhelpful and the food we had ordered was cold. Never again.

Absolute shambles this place. Tried to have breakfast, arrived well ahead of time. Ordered ahead on the app. Arrived, stood in the q for 10 mins and then app wouldn't work to bring up order, by that time we were told they stopped serving breakfast.she stated that the breakfast cut off time is 10.45, even though in the restaurant they serve it until 11am Nowhere or on the app did it say or show this. Totally misleading and very bad customer service and bad experience. Manager on duty very unhelpful too and couldn't care less or be bothered in any way shape or form, letting us wait for ages before even seeing us, thus waisting more time and wouldn't even try to sort it. Went away annoyed and hungry and can't recommend this place at all as there seem to be issues every time we been here before. Don't bother with the app its a waste of time. But then who's surprised really its McDonald's nuff said :( waste of time and petrol for us too.

Just went through the drive thru just now at 18:02 and this lady who served us was quite rude and wasn’t polite at all. I’m a chef myself and I know hospitality is difficult but I don’t treat customers like that. She also got our drink wrong and said that we need to change it by the window as she’s put it through now. The exact words. Very snappy..

Bit slow serves the food was what I expected but while I was in a medical emergency happened with a customer all staff acted quickly and calmly to call 999 and apply 1st aid

The guy behind the counter called me a gamer word and I was pretty impressed while waiting for my chonklen tendiz. very french fried.

Waited 20 mins to get to the order point. On the way in passed an assistant sitting at the entrance.Looking pretty bored. Got to the order point and was told cash only- card machine was out of order. I said I didn’t have cash. Asked why they didn’t use someone to hold up a sign earlier on or tell people joining a queue that they couldn’t use their cards. No. apology- just- well that’s what you have to do . Waited another 15 mins to get to the window. Asked the server why the guy sitting at the front wasn’t telling people they could only pay by cash - she said that’s what he was doing. Well that’s what he WASN’T doing

Absolutely useless group of staff that clearly cant count. Delivered by uber eats with a big mac meal missing again I think McDonalds must owe me about £200 in meals, how hard is it to count 3 big mac meals into a bag.

Why is it that McDonald's is so inconsistent? Many are Rubbish, some are OK - Good, Shoreham is quite simply outstanding

Had a long wait for 2 items , Massive group of people waiting too. The last time i visited it was exactly the same situation so it's not a one off.

20 min wait for food not good it only seems to be this store never had to wait that long at any other !

Gave me the wrong meal, they replaced the burger minus fries.....because i’d already eaten some. Weird. I asked for fries. They refused to give me ‘free fries’ (that i’d paid for). Made me pretty cross. Ok, so fries are worth annoying a customer? I don’t think so. Drive past this place and go buy a tastier meal elsewhere ..... there is an excellent kebab place in Shoreham and the tap house serves the best burgers for miles around. I’ll not return to this place. I quite enjoyed the arguments. Now I have a solid reason not to return, ever.

Service was terrible had to wait ten minutes at the counter until served whilst the manager was swearing about a “f*** up” when children were around. Saw staff without gloves touching food and not washing hands. Good was chucked in packaging portions were tiny for the price and the cleaner was constantly disturbing everyone whilst they were eating. Don’t come here unless you want some kind of illness.

Been to this Mc Donalds a number of times (drive through) and they have forgotten items and got my orders wrong more then they have gotten them right! its an absolute joke. the staff are always talking amongst themselves and laughing away, instead of concentrating on doing there job and giving customers what they have paid for, even if you ask them if everything is there, CHECK! as the likeliness is that there is something wrong.I will no longer be wasting my money on a joke of a service and staff that cant be bothered to check that your our order is correct and that you have everything that you have paid good money for.

I feel a bit weird writing a review for a McDonald’s but the one on the coast road in Shoreham is consistently good. It is always clean, the staff are friendly and the food is provided fresh and promptly.If only they could all be like this one!

Had a take away McDonalds tonight,the service was terrible, this was because my order was incorrect, also the staff were rude, and food was cold.We actually paid for larger drinks and we were given regular. How can someone get a simple order do wrong ?

Average McDonald’s plenty of seating which was not very busy situated between Tesco’s and Marks & Spencer’s tasty burgers but not value for money in our opinion very clean though

This McDonalds is situated in the Holmbush shopping centre and is

Mc Donalds I know is not good for you but good on the go. Quite quick service but busy, standard maccy d's

Well I thought with all fast food chains, staff, who handle food hand to wear gloves???? To my shock horror, I watched a young boy not shove and try and roll, a wrap! Which to me isn’t hard! He then wiped his nose on the back of his hand!

Didn't make too good a job of any part of the meal, although in fairness it was hot unlike the ice cream which was melting by the time the main part arrived.