GastroRanking-logo
2,85

Based on 5.660 opinions finded in 4 websites

3.9Ambience3.4Cuisine4.3Price3.9Service
site_photo4

comment_iconOpinions

I recently had the pleasure - or rather, the test of endurance - of stopping by the McDonald’s at Lakeside Parkway for a quick breakfast. “Quick” being the operative word, which I soon realised was not in this locations vocabulary. I was assigned to the second drive thru lane and told to “wait,” which I did, patiently… while watching three cars zoom past in the first lane like they were auditioning for “Fast and Furious: Breakfast Rush.” Eventually, my order was taken, and after what felt like enough time to compose an epic poem on patience, I received my meal. I had hoped that the extra wait time was them lovingly crafting my food to perfection. Unfortunately, my hash browns were more ‘cold potato disappointment’ rather than ‘crispy morning joy’. Now, I usually check my order, but this time I was lulled into a false sense of security by the tantalising smell of ‘almost’ warm food. My mistake. I had treated myself to a toffee latte, an upgrade that set me back a whopping 30p (no need to alert my bank manager but still…). However, when I finally took a sip, it was just a regular latte with no hint of toffee. I know it’s just 30p, but I was hoping to spend the extra money to experience a small delight, not a grand letdown. So, in summary: slow service, cold food, and a missing toffee latte that left me questioning where I went wrong in life to deserve such punishment. Should anyone else dare to venture here, I’d advise managing your expectations - perhaps even lowering them significantly. In the future, I’ll pack a breakfast, or maybe just a blanket and pillow for the wait. Would I return? Perhaps - but only with low expectations and a thermos of my own toffee latte.

site_logo

Tommy Clarke . 2024-09-07

MORE AT Google

Fantastic service, the staff were very kind and sang happy birthday to my daughter when I told them it was her birthday. The young man was very kind and the staff are a credit to the company.

site_logo

Lucy Overall . 2024-09-06

MORE AT Google

Have a good lad working there his name is Simon 10 out off 10 for him

site_logo

Ifran Hussain . 2024-09-04

MORE AT Google

Ordered food from just eat, when driver delivered, drink had no lid on, spilling in hallway,and wetting food in the 2nd bag,tried to tell driver they don't care,I'm not doing this for a refund, what happened to customer service or basic common sense, no wonder the chain is suffering, will definitely not be ordering again, online or in store, once again thanks for ruining my meal

site_logo

Andrew Brookes . 2024-09-01

MORE AT Google

Absolutely shocking. Waited half an hour for food, didn't seem to be getting food in any sort of order, was ignored by staff twice, wrong sauce was given and food was cold.

site_logo

Sarah Browne . 2024-08-29

MORE AT Google

Empty restaurant,empty drive through was waiting lots of time , chips are nearly cold and dry 🫤not tasty at all 😞it actually was worst event to this McDonald,usually was thinking this is best around

site_logo

Mikihisa . 2024-08-27

MORE AT Google

Cup of tea was made with cold water. They said they would bring the apple pies over but they never materialised

site_logo

Steve Savage . 2024-08-25

MORE AT Google

Waited 30 minutes for breakfast today. Asked to see manager to complain. A young girl with bad attitude appeared and said sorry but we’re busy. There was hardly anyone in and no queues in drive through. Unacceptable wait and was late back to work. Won’t be going back. I hope the manager sat behind us on his laptop but pretending not to notice had something to say to her after we left

site_logo

Catherine W . 2024-08-22

MORE AT TripAdvisor

Super slow service .ran by a bunch of children who don't care and don't have a clue .. seriously McDonald's u need to sort this !! Huge refurb but terrible service I assume you don't care as ur busy enough McDonald's USA would be appalled!!

site_logo

Penny O . 2024-08-18

MORE AT TripAdvisor

I ordered a garlic dip that didn’t come with my order.

site_logo

philip . 2024-08-14

MORE AT Just Eat

Wrap not very well assembled otherwise all ok

site_logo

Rachel . 2024-08-14

MORE AT Just Eat

It would be nice to get what I ordered, I mean if I ask for a 'hot chocolate ' how can you mess that up and send a small cold bottle of orange juice?!

site_logo

Leah . 2024-08-14

MORE AT Just Eat

This shop is ridiculous for mixing up orders sending food out cold and then to top it all off half the order is missing or incorrect then I get told that it can take up to 15days to get a refund lakeside parkway

site_logo

Samavia Khan . 2024-08-14

MORE AT Google

There is no fries with any of the meals and I’m missing a burger , didn’t pay £37 for nothing, absolute joke

site_logo

Chelsea . 2024-08-13

MORE AT Just Eat

They plod round like they have all the time in the world never known service so slow

site_logo

Cathy Roughneen . 2024-08-13

MORE AT Google

Got to be the worst McDonald’s in England. Average wait time for a simple burger order exceeds atleast 30 minutes and then it when it comes there’s items missing or cold. No apology, I think they are more than happy to refund you half the time. Ran by incompetent management and staff haven’t got a clue. I literally live next door to it and find it quicker, better standard of food and more pleasant staff force if I make the 30 minute return journey to the Tesco one. Total Abolishment wants knocking down.

site_logo

Lewis downie . 2024-08-13

MORE AT Google

burger was wrong and everything was cold

site_logo

maizie . 2024-08-13

MORE AT Just Eat

Everything came with the order but the coke taste like washing up liquid

site_logo

Jordan . 2024-08-13

MORE AT Just Eat

why mcdonald workers dont make food or ice cream properly. a big icecream is getting smaller and smaller and same with ammount of chocolate or carmel in it. in small ice cream there was 5 small balls of chocolate. and you want 2f for it i can get 2l of amazing ice cream. as well i got a milkshake instead of ice cream every single time as they are making ice cream first in their order or something. absotule bad quality and burgers gets smaller but more expensive, it makes no sense.

site_logo

Paulina . 2024-08-13

MORE AT Just Eat

The worst McDonalds I have ever been to. Waited an eternity for breakfast. Cream had disappeared from my lukewarm coffee, none of the food was hot, and got a sausage muffin instead of the bacon I ordered. How hard is it to cook a breakfast?

site_logo

Sarah Langley . 2024-08-11

MORE AT Google

I have not received my food nothing at all .

site_logo

Luke . 2024-08-10

MORE AT Just Eat

Food absolutely freezing. Mcflurrys melted to liquid and a young hirls delivered

site_logo

Amy . 2024-08-10

MORE AT Just Eat

Bad restaurant Bad cleanliness Bad service

site_logo

MrLeo8821 . 2024-08-08

MORE AT Google

Service a little slow as hardly anyone in cafe and waiting in cafe for takeaway but drive through and collections appeared to be ok timewise.

site_logo

Roisin Kavanagh . 2024-08-08

MORE AT Google

Location is beautiful. We ordered from the gourmet menu and IT IS GOURMET! !! I had the Mcflurry and the chef must have been trained by Gordon ramsay as I'm sure I tasted truffle oil amongst the m and ms. The gourmet meals came out fast very fast. 4 stars

site_logo

Hayden Brown . 2024-08-06

MORE AT Google

said delivered and never turned up

site_logo

David . 2024-08-05

MORE AT Just Eat

Shambolic the food is all freezing cold the fries aren’t even in the order, tried to amend it and the restaurant said they wouldn’t do anything

site_logo

Georgia . 2024-08-04

MORE AT Just Eat

Besides delivery being on time this is the 3 rd time this mnth that McDonald’s have missed and given me the wrong items

site_logo

becky . 2024-08-04

MORE AT Just Eat

I'm sorry I did put the wrong address but when the driver rang me I asked him if he could deliver to the correct address. it was a genuine mistake. i have ordered again because he would not deliver to new address. any chance of a refund please? thank you

site_logo

joyce . 2024-08-03

MORE AT Just Eat

had to order again cause you missed most of my food and i never got my refund

site_logo

Tiffany . 2024-08-01

MORE AT Just Eat

Always so slow to prep and send the order, I've never received every item I've ordered. Food is always cold, drinks are always warm. Prices are insane. I can overlook it not being fast food if it is a great quality or vice versa, but this is neither. If it weren't for my kids love of the brand I would have completely avoided this place by now. Will no longer order from here.

site_logo

Ruth . 2024-07-31

MORE AT Just Eat

was ment to be delivered between 9.35-9.50 turned up at 10.30 chips were cold and soggy and the burgers were also cold not happy at all with the service constantly late and cold and this is ment to be fast food I could of cooked a full meal alot quicker!

site_logo

Ryan . 2024-07-31

MORE AT Just Eat

Nothing of what I ordered arrived. Over an hour and a half late. I am absolutely not impressed

site_logo

Aimee . 2024-07-31

MORE AT Just Eat

missing bits of the order wrong thing deluvered missing a large chips and asked for cucumber instead of chips in the happy meal but got chips

site_logo

mary . 2024-07-30

MORE AT Just Eat

I ordered an Apple Pie and received a Raspberry and chocolate pie instead. My order No. 356 with collect number: 67564. The receipt says Apple pie but it isn't one.

site_logo

David . 2024-07-30

MORE AT Just Eat

Ridiculous wait for a wrap of the day - food cold when it arrived. So many people who arrived a long time after us were served a long before us.

site_logo

Ellie Leeson . 2024-07-29

MORE AT Google

food was cold and my mcflurry came in a drink cup not a mcflurry cup

site_logo

Taylor . 2024-07-29

MORE AT Just Eat

Missing both double cheese burgers from order,asked driver told me to go on app

site_logo

Kevin . 2024-07-29

MORE AT Just Eat

Ordered 4 burgers, 4 chips. 3 burgers and 2 chips turned up, the chips were bathing in salt, unable to even eat them

site_logo

Chloe-Louise . 2024-07-29

MORE AT Just Eat

The food delivered to me was not nice at all. The serving and quality was not nice. I was so angry

site_logo

Emelda . 2024-07-29

MORE AT Just Eat

Missing items, yet Just Eat refuse to refund. Shocking

site_logo

louise . 2024-07-28

MORE AT Just Eat

Despite talking to courier in person on the phone it still took an appalling amount of time and the drink had completely leaked through packaging , not happy probably won't use McDonalds again !!!

site_logo

Ian . 2024-07-28

MORE AT Just Eat

The food was stone cold when I received

site_logo

Adam . 2024-07-28

MORE AT Just Eat

finally sorted the delivery service out! food arrived on time, hot and tasted great

site_logo

mathew . 2024-07-28

MORE AT Just Eat

90 minutes late, absolutely atrocious, never order from this McDonald’s

site_logo

Thomas . 2024-07-27

MORE AT Just Eat

Food was stone cold and soggy, chicken nuggets were inedible, shocking

site_logo

Nathan . 2024-07-27

MORE AT Just Eat

30 quid order, all that arrived was a oasis(which I didn’t order), a coke and a mcflurry

site_logo

jamie . 2024-07-27

MORE AT Just Eat

Got everything no straw or sauces

site_logo

Geri . 2024-07-26

MORE AT Just Eat

they never send the sauces with the shareboxes

site_logo

Matthew . 2024-07-25

MORE AT Just Eat

there was no cheeseburger only 3 prias off chips whaen mean to be 4

site_logo

Naomi . 2024-07-25

MORE AT Just Eat

Hi i have a problem it s missing 3 itmes in my order !!!!!

site_logo

Dana . 2024-07-24

MORE AT Just Eat

Big Mac was dry and no extra onion like specified, all the food was cold, fries were hard, no ketchup or serviettes nor a straw for the milkshake. McDonald's is getting lazy.

site_logo

Poppy . 2024-07-24

MORE AT Just Eat

Great Meal! Quick delivery 👌🥳🤸‍♂️

site_logo

Lynn . 2024-07-23

MORE AT Just Eat

meal was cold on arrival delivery time kept changing to suit ....

site_logo

Terry . 2024-07-23

MORE AT Just Eat

the order was missing a mcplant burger ordered for someone with dietary needs as part of the squad burger deal.

site_logo

Kelly . 2024-07-22

MORE AT Just Eat

Late (restaurant fault in prepping), and no sauces with a 20 box sharer. even with a note asking them for them as well as ordering 4 sauces. Absolutely ridiculous! This shop is rubbish for never putting sauces with people's orders. It happens every time!! I'm complaining to the McDonalds HQ because this isn't ever a happy experience

site_logo

Callum . 2024-07-22

MORE AT Just Eat

only one sausage in with pancakes no syrup and no hash round sent

site_logo

Danny . 2024-07-21

MORE AT Just Eat

The food was missing I was missed two whole meals 5 burgers in toyal

site_logo

Harley . 2024-07-21

MORE AT Just Eat

staff really need to learn to read and pay attention to orders. if I could drink coke without needing a defib after due to the effects caffeine has on my heart I would order it!!! don't appreciate staff ineffectiveness and lack of attention to detail putting my health at risk with a severe allergy!!!!

site_logo

Natasha . 2024-07-21

MORE AT Just Eat

Once more McDonalds managed to mess up my order.

site_logo

Ian . 2024-07-21

MORE AT Just Eat

very friendly driver.......food was great.

site_logo

Katie . 2024-07-21

MORE AT Just Eat

Food was as you expect from McDonald's these days. Delivered fast... shame it was someone else's order.

site_logo

Antonio . 2024-07-21

MORE AT Just Eat

Food cold as it took 45 minutes to do a 4 mile car journey

site_logo

Jessica . 2024-07-21

MORE AT Just Eat

Very fast food, and order complete and hot. thanks

site_logo

Tracey . 2024-07-20

MORE AT Just Eat

Food was cold and my x2 fries missing, not acceptable totally ruined our meal.

site_logo

Chris . 2024-07-20

MORE AT Just Eat

Sent a burger with just ketchup instead of a burger with just pickles, was thrown in the bag half wrapped in an inside out wrapper

site_logo

Hannah . 2024-07-20

MORE AT Just Eat

Hello, I'm from Ukraine, it's cool, McDonald's, but I can't wait 5-10 minutes to feed. But again I see ketchup for water I liked the burger, but there are no pickles, Where I tried them, there are no internal ones, I put a sour cucumber, but there is no, I did not understand....!!!

site_logo

Чиж Андрій . 2024-07-20

MORE AT Google

Delivery was over an hour, the food arrived cold with half the order missing! The food I had ordered plain that did come had a plain sticker on however still had the items on which I asked to be removed due to allergies. Very unsatisfied especially when spending over £40 on my order!

site_logo

Jodie . 2024-07-19

MORE AT Just Eat

Not doing stars it was cold when it was delivered

site_logo

Paul . 2024-07-19

MORE AT Just Eat

Food was freezing couldn’t eat it spend nearly £17 for nothing

site_logo

Kelly . 2024-07-19

MORE AT Just Eat

We had to wait around two hours to get the wrong food delivered or the lack of food. Everything came cold and we didnt get three things we ordered. Absolutely dreadful!

site_logo

Emma . 2024-07-19

MORE AT Just Eat

Absolutely shocking! Food is all cold! McFlurrys are all melted! Got 2 garlic bread cheese things missing out of a pack of 4, no sauces after requesting sauces!

site_logo

Gemma . 2024-07-19

MORE AT Just Eat

Came late. Out of 7 dips that was ordered with the meals, no dips came with the order. Disgusting

site_logo

Matthew . 2024-07-19

MORE AT Just Eat

2nd time ove ordered from this place and my.food hasnt turned up.

site_logo

john . 2024-07-18

MORE AT Just Eat

Every time we order always missing items . This McDonald’s is shocking . Will definitely not be ordering from that one again

site_logo

Vicky . 2024-07-18

MORE AT Just Eat

drinks spill no sauces and chips cold and chicken share box

site_logo

Kelly . 2024-07-18

MORE AT Just Eat

Food arrived late and extremely cold and soggy! Not worth £36!

site_logo

Laura . 2024-07-18

MORE AT Just Eat

worst McDonald's EVERRR. They take so long to complete simple orders because they employ simple people who don't have brain cells

site_logo

Tina . 2024-07-18

MORE AT Just Eat

worst ever McDonald's ever you don't get anything fast. give it 3 hours

site_logo

Tina . 2024-07-18

MORE AT Just Eat

absolute rubbish. would be quicker delivered from France

site_logo

Tina . 2024-07-18

MORE AT Just Eat

don't bother ordering from here it's dire service

site_logo

Tina . 2024-07-18

MORE AT Just Eat

slowest service ever, worse than anywhere and ran by plebs

site_logo

Tina . 2024-07-18

MORE AT Just Eat

Food was nice, only after waiting half an hour for a breakfast meal. Shocking.

site_logo

Ethan Martin . 2024-07-18

MORE AT Google

the service is absolutely abysmal no one does anything fast or even knows what they are doing

site_logo

Tina . 2024-07-18

MORE AT Just Eat

waited well over and hour and 15 minutes for the food to be cold and the drinks weren't even what I ordered. food had clearly been sat waiting and only got delivered bevause I rang asking for it. just binned it as was disgusting!!!

site_logo

Natasha . 2024-07-18

MORE AT Just Eat

Good delivery time, absolutely idiotic workers at McDonald’s. Absolutely fuming

site_logo

Presley . 2024-07-18

MORE AT Just Eat

Been here a few times over the last 6 months and it’s always a 30+ minute wait on food 9 times out of 10 it’s cold or missing things the staff always seem stressed or annoyed or just non existent.. really disappointing for the brand

site_logo

Nikkie Mooney . 2024-07-17

MORE AT Google

Cold food yet again. Delivery driver even took my food to one of my neighbours. Food was only fit for mu dogs!

site_logo

Simon . 2024-07-16

MORE AT Just Eat

My order is mystically completely and I'm not happy I'll turn my order already and I would like my money to be refund me or something else can be done. Now my son is waiting for 2 hours for the order to become and my order is completely messy.

site_logo

Taylan . 2024-07-16

MORE AT Just Eat

amazing. everything ordered arrived. food was nice and hot. well done 👏

site_logo

tracey . 2024-07-16

MORE AT Just Eat

When my order arrived everything was cold half the chips wasn’t amount there should of been I didn’t receive all of my order & my half my order was missing even extras I added to the meals.. i was not happy one bit next time I will be visiting the restaurant myself

site_logo

Becca . 2024-07-15

MORE AT Just Eat

food was disgusting and cold and half was missing

site_logo

Laura . 2024-07-14

MORE AT Just Eat

Nothing arrived, think it went to abbots road

site_logo

shanade . 2024-07-14

MORE AT Just Eat

Food is cold and drink is spilled all over only half a cup

site_logo

Andrew . 2024-07-13

MORE AT Just Eat

no toppings on mcflurry even though I ordered a galaxy caramel and its completely melted, sent banana milkshake instead of vanilla and no straws or any of the sauces

site_logo

Shannon . 2024-07-13

MORE AT Just Eat

Every single time I have ordered from this McDonald’s have they forgotten something. Big Mac Burger and a McFlurry missing this time. Seriously, how difficult is it? Really?

site_logo

Luke . 2024-07-12

MORE AT Just Eat

Very kind driver very helpful very fast

site_logo

Koby . 2024-07-12

MORE AT Just Eat

Delivered perfecty. Friendly delivery guy.

site_logo

Holly . 2024-07-11

MORE AT Just Eat

Absolutely amazing! Everything I asked for was in the bags. Nothing missing. No leakages or spills from the drinks. Took extra care. A+

site_logo

Holly . 2024-07-11

MORE AT Just Eat

The food was cold and dry, it took 1 and a half hour to come, there was only 8 nuggets in the 9 nugget box and all the food looked like it had been shook up

site_logo

Lucie . 2024-07-11

MORE AT Just Eat

Similary restaurants in Yorkshire and The Humber