Based on 5.660 opinions finded in 4 websites
Based on 5.660 opinions finded in 4 websites
Opinions
I recently had the pleasure - or rather, the test of endurance - of stopping by the McDonald’s at Lakeside Parkway for a quick breakfast. “Quick” being the operative word, which I soon realised was not in this locations vocabulary. I was assigned to the second drive thru lane and told to “wait,” which I did, patiently… while watching three cars zoom past in the first lane like they were auditioning for “Fast and Furious: Breakfast Rush.” Eventually, my order was taken, and after what felt like enough time to compose an epic poem on patience, I received my meal. I had hoped that the extra wait time was them lovingly crafting my food to perfection. Unfortunately, my hash browns were more ‘cold potato disappointment’ rather than ‘crispy morning joy’. Now, I usually check my order, but this time I was lulled into a false sense of security by the tantalising smell of ‘almost’ warm food. My mistake. I had treated myself to a toffee latte, an upgrade that set me back a whopping 30p (no need to alert my bank manager but still…). However, when I finally took a sip, it was just a regular latte with no hint of toffee. I know it’s just 30p, but I was hoping to spend the extra money to experience a small delight, not a grand letdown. So, in summary: slow service, cold food, and a missing toffee latte that left me questioning where I went wrong in life to deserve such punishment. Should anyone else dare to venture here, I’d advise managing your expectations - perhaps even lowering them significantly. In the future, I’ll pack a breakfast, or maybe just a blanket and pillow for the wait. Would I return? Perhaps - but only with low expectations and a thermos of my own toffee latte.
Tommy Clarke . 2024-09-07
MORE AT Google
Fantastic service, the staff were very kind and sang happy birthday to my daughter when I told them it was her birthday. The young man was very kind and the staff are a credit to the company.
Lucy Overall . 2024-09-06
MORE AT Google
Have a good lad working there his name is Simon 10 out off 10 for him
Ifran Hussain . 2024-09-04
MORE AT Google
Ordered food from just eat, when driver delivered, drink had no lid on, spilling in hallway,and wetting food in the 2nd bag,tried to tell driver they don't care,I'm not doing this for a refund, what happened to customer service or basic common sense, no wonder the chain is suffering, will definitely not be ordering again, online or in store, once again thanks for ruining my meal
Andrew Brookes . 2024-09-01
MORE AT Google
Absolutely shocking. Waited half an hour for food, didn't seem to be getting food in any sort of order, was ignored by staff twice, wrong sauce was given and food was cold.
Sarah Browne . 2024-08-29
MORE AT Google
Empty restaurant,empty drive through was waiting lots of time , chips are nearly cold and dry 🫤not tasty at all 😞it actually was worst event to this McDonald,usually was thinking this is best around
Mikihisa . 2024-08-27
MORE AT Google
Cup of tea was made with cold water. They said they would bring the apple pies over but they never materialised
Steve Savage . 2024-08-25
MORE AT Google
Waited 30 minutes for breakfast today. Asked to see manager to complain. A young girl with bad attitude appeared and said sorry but we’re busy. There was hardly anyone in and no queues in drive through. Unacceptable wait and was late back to work. Won’t be going back. I hope the manager sat behind us on his laptop but pretending not to notice had something to say to her after we left
Catherine W . 2024-08-22
MORE AT TripAdvisor
Super slow service .ran by a bunch of children who don't care and don't have a clue .. seriously McDonald's u need to sort this !! Huge refurb but terrible service I assume you don't care as ur busy enough McDonald's USA would be appalled!!
Penny O . 2024-08-18
MORE AT TripAdvisor
I ordered a garlic dip that didn’t come with my order.
philip . 2024-08-14
MORE AT Just Eat
Wrap not very well assembled otherwise all ok
Rachel . 2024-08-14
MORE AT Just Eat
It would be nice to get what I ordered, I mean if I ask for a 'hot chocolate ' how can you mess that up and send a small cold bottle of orange juice?!
Leah . 2024-08-14
MORE AT Just Eat
This shop is ridiculous for mixing up orders sending food out cold and then to top it all off half the order is missing or incorrect then I get told that it can take up to 15days to get a refund lakeside parkway
Samavia Khan . 2024-08-14
MORE AT Google
There is no fries with any of the meals and I’m missing a burger , didn’t pay £37 for nothing, absolute joke
Chelsea . 2024-08-13
MORE AT Just Eat
They plod round like they have all the time in the world never known service so slow
Cathy Roughneen . 2024-08-13
MORE AT Google
Got to be the worst McDonald’s in England. Average wait time for a simple burger order exceeds atleast 30 minutes and then it when it comes there’s items missing or cold. No apology, I think they are more than happy to refund you half the time. Ran by incompetent management and staff haven’t got a clue. I literally live next door to it and find it quicker, better standard of food and more pleasant staff force if I make the 30 minute return journey to the Tesco one. Total Abolishment wants knocking down.
Lewis downie . 2024-08-13
MORE AT Google
burger was wrong and everything was cold
maizie . 2024-08-13
MORE AT Just Eat
Everything came with the order but the coke taste like washing up liquid
Jordan . 2024-08-13
MORE AT Just Eat
why mcdonald workers dont make food or ice cream properly. a big icecream is getting smaller and smaller and same with ammount of chocolate or carmel in it. in small ice cream there was 5 small balls of chocolate. and you want 2f for it i can get 2l of amazing ice cream. as well i got a milkshake instead of ice cream every single time as they are making ice cream first in their order or something. absotule bad quality and burgers gets smaller but more expensive, it makes no sense.
Paulina . 2024-08-13
MORE AT Just Eat
The worst McDonalds I have ever been to. Waited an eternity for breakfast. Cream had disappeared from my lukewarm coffee, none of the food was hot, and got a sausage muffin instead of the bacon I ordered. How hard is it to cook a breakfast?
Sarah Langley . 2024-08-11
MORE AT Google
I have not received my food nothing at all .
Luke . 2024-08-10
MORE AT Just Eat
Food absolutely freezing. Mcflurrys melted to liquid and a young hirls delivered
Amy . 2024-08-10
MORE AT Just Eat
Bad restaurant Bad cleanliness Bad service
MrLeo8821 . 2024-08-08
MORE AT Google
Service a little slow as hardly anyone in cafe and waiting in cafe for takeaway but drive through and collections appeared to be ok timewise.
Roisin Kavanagh . 2024-08-08
MORE AT Google
Location is beautiful. We ordered from the gourmet menu and IT IS GOURMET! !! I had the Mcflurry and the chef must have been trained by Gordon ramsay as I'm sure I tasted truffle oil amongst the m and ms. The gourmet meals came out fast very fast. 4 stars
Hayden Brown . 2024-08-06
MORE AT Google
said delivered and never turned up
David . 2024-08-05
MORE AT Just Eat
Shambolic the food is all freezing cold the fries aren’t even in the order, tried to amend it and the restaurant said they wouldn’t do anything
Georgia . 2024-08-04
MORE AT Just Eat
Besides delivery being on time this is the 3 rd time this mnth that McDonald’s have missed and given me the wrong items
becky . 2024-08-04
MORE AT Just Eat
I'm sorry I did put the wrong address but when the driver rang me I asked him if he could deliver to the correct address. it was a genuine mistake. i have ordered again because he would not deliver to new address. any chance of a refund please? thank you
joyce . 2024-08-03
MORE AT Just Eat
had to order again cause you missed most of my food and i never got my refund
Tiffany . 2024-08-01
MORE AT Just Eat
Always so slow to prep and send the order, I've never received every item I've ordered. Food is always cold, drinks are always warm. Prices are insane. I can overlook it not being fast food if it is a great quality or vice versa, but this is neither. If it weren't for my kids love of the brand I would have completely avoided this place by now. Will no longer order from here.
Ruth . 2024-07-31
MORE AT Just Eat
was ment to be delivered between 9.35-9.50 turned up at 10.30 chips were cold and soggy and the burgers were also cold not happy at all with the service constantly late and cold and this is ment to be fast food I could of cooked a full meal alot quicker!
Ryan . 2024-07-31
MORE AT Just Eat
Nothing of what I ordered arrived. Over an hour and a half late. I am absolutely not impressed
Aimee . 2024-07-31
MORE AT Just Eat
missing bits of the order wrong thing deluvered missing a large chips and asked for cucumber instead of chips in the happy meal but got chips
mary . 2024-07-30
MORE AT Just Eat
I ordered an Apple Pie and received a Raspberry and chocolate pie instead. My order No. 356 with collect number: 67564. The receipt says Apple pie but it isn't one.
David . 2024-07-30
MORE AT Just Eat
Ridiculous wait for a wrap of the day - food cold when it arrived. So many people who arrived a long time after us were served a long before us.
Ellie Leeson . 2024-07-29
MORE AT Google
food was cold and my mcflurry came in a drink cup not a mcflurry cup
Taylor . 2024-07-29
MORE AT Just Eat
Missing both double cheese burgers from order,asked driver told me to go on app
Kevin . 2024-07-29
MORE AT Just Eat
Ordered 4 burgers, 4 chips. 3 burgers and 2 chips turned up, the chips were bathing in salt, unable to even eat them
Chloe-Louise . 2024-07-29
MORE AT Just Eat
The food delivered to me was not nice at all. The serving and quality was not nice. I was so angry
Emelda . 2024-07-29
MORE AT Just Eat
Missing items, yet Just Eat refuse to refund. Shocking
louise . 2024-07-28
MORE AT Just Eat
Despite talking to courier in person on the phone it still took an appalling amount of time and the drink had completely leaked through packaging , not happy probably won't use McDonalds again !!!
Ian . 2024-07-28
MORE AT Just Eat
The food was stone cold when I received
Adam . 2024-07-28
MORE AT Just Eat
finally sorted the delivery service out! food arrived on time, hot and tasted great
mathew . 2024-07-28
MORE AT Just Eat
90 minutes late, absolutely atrocious, never order from this McDonald’s
Thomas . 2024-07-27
MORE AT Just Eat
Food was stone cold and soggy, chicken nuggets were inedible, shocking
Nathan . 2024-07-27
MORE AT Just Eat
30 quid order, all that arrived was a oasis(which I didn’t order), a coke and a mcflurry
jamie . 2024-07-27
MORE AT Just Eat
Got everything no straw or sauces
Geri . 2024-07-26
MORE AT Just Eat
they never send the sauces with the shareboxes
Matthew . 2024-07-25
MORE AT Just Eat
there was no cheeseburger only 3 prias off chips whaen mean to be 4
Naomi . 2024-07-25
MORE AT Just Eat
Hi i have a problem it s missing 3 itmes in my order !!!!!
Dana . 2024-07-24
MORE AT Just Eat
Big Mac was dry and no extra onion like specified, all the food was cold, fries were hard, no ketchup or serviettes nor a straw for the milkshake. McDonald's is getting lazy.
Poppy . 2024-07-24
MORE AT Just Eat
Great Meal! Quick delivery 👌🥳🤸♂️
Lynn . 2024-07-23
MORE AT Just Eat
meal was cold on arrival delivery time kept changing to suit ....
Terry . 2024-07-23
MORE AT Just Eat
the order was missing a mcplant burger ordered for someone with dietary needs as part of the squad burger deal.
Kelly . 2024-07-22
MORE AT Just Eat
Late (restaurant fault in prepping), and no sauces with a 20 box sharer. even with a note asking them for them as well as ordering 4 sauces. Absolutely ridiculous! This shop is rubbish for never putting sauces with people's orders. It happens every time!! I'm complaining to the McDonalds HQ because this isn't ever a happy experience
Callum . 2024-07-22
MORE AT Just Eat
only one sausage in with pancakes no syrup and no hash round sent
Danny . 2024-07-21
MORE AT Just Eat
The food was missing I was missed two whole meals 5 burgers in toyal
Harley . 2024-07-21
MORE AT Just Eat
staff really need to learn to read and pay attention to orders. if I could drink coke without needing a defib after due to the effects caffeine has on my heart I would order it!!! don't appreciate staff ineffectiveness and lack of attention to detail putting my health at risk with a severe allergy!!!!
Natasha . 2024-07-21
MORE AT Just Eat
Once more McDonalds managed to mess up my order.
Ian . 2024-07-21
MORE AT Just Eat
very friendly driver.......food was great.
Katie . 2024-07-21
MORE AT Just Eat
Food was as you expect from McDonald's these days. Delivered fast... shame it was someone else's order.
Antonio . 2024-07-21
MORE AT Just Eat
Food cold as it took 45 minutes to do a 4 mile car journey
Jessica . 2024-07-21
MORE AT Just Eat
Very fast food, and order complete and hot. thanks
Tracey . 2024-07-20
MORE AT Just Eat
Food was cold and my x2 fries missing, not acceptable totally ruined our meal.
Chris . 2024-07-20
MORE AT Just Eat
Sent a burger with just ketchup instead of a burger with just pickles, was thrown in the bag half wrapped in an inside out wrapper
Hannah . 2024-07-20
MORE AT Just Eat
Hello, I'm from Ukraine, it's cool, McDonald's, but I can't wait 5-10 minutes to feed. But again I see ketchup for water I liked the burger, but there are no pickles, Where I tried them, there are no internal ones, I put a sour cucumber, but there is no, I did not understand....!!!
Чиж Андрій . 2024-07-20
MORE AT Google
Delivery was over an hour, the food arrived cold with half the order missing! The food I had ordered plain that did come had a plain sticker on however still had the items on which I asked to be removed due to allergies. Very unsatisfied especially when spending over £40 on my order!
Jodie . 2024-07-19
MORE AT Just Eat
Not doing stars it was cold when it was delivered
Paul . 2024-07-19
MORE AT Just Eat
Food was freezing couldn’t eat it spend nearly £17 for nothing
Kelly . 2024-07-19
MORE AT Just Eat
We had to wait around two hours to get the wrong food delivered or the lack of food. Everything came cold and we didnt get three things we ordered. Absolutely dreadful!
Emma . 2024-07-19
MORE AT Just Eat
Absolutely shocking! Food is all cold! McFlurrys are all melted! Got 2 garlic bread cheese things missing out of a pack of 4, no sauces after requesting sauces!
Gemma . 2024-07-19
MORE AT Just Eat
Came late. Out of 7 dips that was ordered with the meals, no dips came with the order. Disgusting
Matthew . 2024-07-19
MORE AT Just Eat
2nd time ove ordered from this place and my.food hasnt turned up.
john . 2024-07-18
MORE AT Just Eat
Every time we order always missing items . This McDonald’s is shocking . Will definitely not be ordering from that one again
Vicky . 2024-07-18
MORE AT Just Eat
drinks spill no sauces and chips cold and chicken share box
Kelly . 2024-07-18
MORE AT Just Eat
Food arrived late and extremely cold and soggy! Not worth £36!
Laura . 2024-07-18
MORE AT Just Eat
worst McDonald's EVERRR. They take so long to complete simple orders because they employ simple people who don't have brain cells
Tina . 2024-07-18
MORE AT Just Eat
worst ever McDonald's ever you don't get anything fast. give it 3 hours
Tina . 2024-07-18
MORE AT Just Eat
absolute rubbish. would be quicker delivered from France
Tina . 2024-07-18
MORE AT Just Eat
don't bother ordering from here it's dire service
Tina . 2024-07-18
MORE AT Just Eat
slowest service ever, worse than anywhere and ran by plebs
Tina . 2024-07-18
MORE AT Just Eat
Food was nice, only after waiting half an hour for a breakfast meal. Shocking.
Ethan Martin . 2024-07-18
MORE AT Google
the service is absolutely abysmal no one does anything fast or even knows what they are doing
Tina . 2024-07-18
MORE AT Just Eat
waited well over and hour and 15 minutes for the food to be cold and the drinks weren't even what I ordered. food had clearly been sat waiting and only got delivered bevause I rang asking for it. just binned it as was disgusting!!!
Natasha . 2024-07-18
MORE AT Just Eat
Good delivery time, absolutely idiotic workers at McDonald’s. Absolutely fuming
Presley . 2024-07-18
MORE AT Just Eat
Been here a few times over the last 6 months and it’s always a 30+ minute wait on food 9 times out of 10 it’s cold or missing things the staff always seem stressed or annoyed or just non existent.. really disappointing for the brand
Nikkie Mooney . 2024-07-17
MORE AT Google
Cold food yet again. Delivery driver even took my food to one of my neighbours. Food was only fit for mu dogs!
Simon . 2024-07-16
MORE AT Just Eat
My order is mystically completely and I'm not happy I'll turn my order already and I would like my money to be refund me or something else can be done. Now my son is waiting for 2 hours for the order to become and my order is completely messy.
Taylan . 2024-07-16
MORE AT Just Eat
amazing. everything ordered arrived. food was nice and hot. well done 👏
tracey . 2024-07-16
MORE AT Just Eat
When my order arrived everything was cold half the chips wasn’t amount there should of been I didn’t receive all of my order & my half my order was missing even extras I added to the meals.. i was not happy one bit next time I will be visiting the restaurant myself
Becca . 2024-07-15
MORE AT Just Eat
food was disgusting and cold and half was missing
Laura . 2024-07-14
MORE AT Just Eat
Nothing arrived, think it went to abbots road
shanade . 2024-07-14
MORE AT Just Eat
Food is cold and drink is spilled all over only half a cup
Andrew . 2024-07-13
MORE AT Just Eat
no toppings on mcflurry even though I ordered a galaxy caramel and its completely melted, sent banana milkshake instead of vanilla and no straws or any of the sauces
Shannon . 2024-07-13
MORE AT Just Eat
Every single time I have ordered from this McDonald’s have they forgotten something. Big Mac Burger and a McFlurry missing this time. Seriously, how difficult is it? Really?
Luke . 2024-07-12
MORE AT Just Eat
Very kind driver very helpful very fast
Koby . 2024-07-12
MORE AT Just Eat
Delivered perfecty. Friendly delivery guy.
Holly . 2024-07-11
MORE AT Just Eat
Absolutely amazing! Everything I asked for was in the bags. Nothing missing. No leakages or spills from the drinks. Took extra care. A+
Holly . 2024-07-11
MORE AT Just Eat
The food was cold and dry, it took 1 and a half hour to come, there was only 8 nuggets in the 9 nugget box and all the food looked like it had been shook up
Lucie . 2024-07-11
MORE AT Just Eat
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