McDonald's in Redbridge - Phone Number, Reservations, Reviews

I have given 3 stars on food because they keep on serving customers re-fried chips. I usually reject re-fried chips when I am not in a hurry, and their drive-through is not busy.

not the best, but far from the worst, sometimes i get no frappe, and sometimes no mcplant, but still a decent quality

Very tasty and in affordable price

Best McDonald's in London ever been

Good value and tasty food. Service was fast.

The staff couldn't speak English and were ignoring customers at 4.00 am They had actually blocked off the drive in part then told people that only the drive in was open

They say they’re open 24 hours we show up at 11pm and they tell us they’re closed on top of that whenever we order delivery from this one they always get something wrong or they’ll just forget to put it in the bag, and when I go in in person they’re piss all helpful because they don’t understand me when I speak English

They are so unprofessional, very slow and always short of staff in the morning drive through, yesterday I asked for a breakfast rap, and they gave me a muffin, today I asked for a tea and I got a coffee, and when I told her about yesterday she’s even didn’t car.

Slowest service, more delivery drivers than staff or customers. Went in the restaurant as my vehicle is too high for drive-through, half full of people sleeping at tables.

great place and very good.staff members

I just ordered large mcspicy meal and 6 nuggets. My order number 38B2C. It's 1.45 AM and I didn't receive my complete order. Mcspicy burger was missing in the order. I tried contacted the Mcdonald's store but they are not responding to the calls. I have even mailed then and no response yet.

Usually good but sometimes the drive thru can take ages, especially when they send you to their third window to wait and then completely forget about you for 20mins...and then give you the wrong food anyway.

Good Maccies, long ish wait times.

Ordered several times during night time as only one working in area. Every time severely delayed and food arrived cold. Extremely disappointed.

Not open 24hrs. Ordered food via the app, then got told they were closed. Staff rude with very poor English.

Very unhygienic screens and take to long to serve

Food cold.. Staff rude and treat customers like s---.

Ordered on the machine. My daughter paid by card. Collected order after 10 minutes this was in store. Took our order back home, paid for 5 meals, when sorting out the food the crispy chicken burger was missing, but the fries, drink and mcflurry were there. Phoned up and found out it was closed. Never had a phone call back and my daughter is £6.00 odd out of pocket. Not a happy person.

It's a nice 24 McDonald's. My only problem with it is driving out the road indications are a bit weird

Miss order every single time, rude staff

Never get delivery from this place. Always has stuff missing and you can't even call them since they always unavailable. They tell you they will refund you and don't even do that.

This didn't deserve the 1 star went and brought a breakfast bun which I was looking forward to while I ate half of it I happen to look down at the bun and saw it was mouldy this is 1 of many problems I've had with mc donalds and I'm sad to say I won't ever have mc ds again

Thanks Ida the food server for ruining my lunchtime. After getting aggy bcz I requested a cup holder she then realised I had more than 1 drink.. that was my clue that she was a few burgers short of a picnic !! I tried to get her to check the rest of the order to no avail as she was busy screeching with her colleagues.. I'm now 1 plant burger and 1 cheeseburger down. Missing from the bag. Which I'd paid for..how do I get my money back please...if anyone from macdonald's is reading this please let me know.

Please change the oil frying the chips AT LEAST EVERY WEEK. Do not leave it for more than 5 months,because we can taste it. It tastes disgusting, the chips are juat soaking in some nasty cooking oil being use over and over and over again. PLEASE KEEP UP WITH #HYGIENE SO THE PEOPLE IN THE COMMUNITY DONT GET SICK FROM THE FOOD THAT YOU SERVE. Also the receipts, it's so hard to read because clearly something is wrong with the printer. The letters are mostly smudgey which makes it so hard to figure out ifits a letter W or V, H or N and the list just goes on.

I visited this branch as I was passing on way to a destination, to get the kids food, we ordered four meals, one set of fries ordered with NO salt, all meals came full of salt, the burgers two ordered with no ketchup all came with ketchup which was oozing out the buns and all over wrapper. the service person did not understand when I asked for these things and then I had to ask to speak to the manager as it took time for the order to be ordered. This is suppose to be a place where you can order and go not spend half hour trying to order food. will not be going back to this one anytime soon.

This is my second visit to this place and I must honestly say that I liked it again. I recommend the place for its fresh, hot food and pleasant service.

I went to the drive-through. Very straightforward. The guy who was collecting the money was polite when I asked him if I could add to the order.

You need learn from burger king how to make cheese balls or cheese chilli bites

Not a McDonald's we visit often. But was fine. Food hot... restaurant clean....

Had quite a few poor experiences at this one. I only use it for coffee, the toilet and a car park space. Staff are slow and unorganised.

You get McDonalds. It's fine. Not sure it's supposed to have 'atmosphere'

Was very busy, staff were going the best they could, manager was professionally trying to deal with a complaining customer.

Not a great experience with teenagers screaming and laughing,asked staff to settle the teenagers and was given a dirty look and laughed at

Missing items from a large order! Very infuriating as a family member has to do without 😡😡😡

I have brought a sweet chilli wrap the chicken wasn’t cooked properly The service it was not the best The ladies ho served me it was so rude she was like is that all you what boy i was like watch you speaking we have not been in the same class.

I am not really fan of McDonald's, but my son is.He liked his food, his favourite is chicken nuggets. I like apple pie.

Staff here have no concept of the idea of FAST food. All of them look like they are moving in slow motion. The order was also messed up

Probably one of the best McDonald's I have been to the area, we were there on Sunday at 11AM Just hit the sweet spot of ordering breakfast whilst transferring over to their main courses I ordered Big breakfast wrap, cooked to perfection, dunno why but this wrap felt particularly heavy, generous portion? Not sure, but the food inside was succulent Transitioning to lunch time my partner and I ordered Fillet O fish and a McCrispy sandwich both were juicy and felt very well made The lady who served us was very nice too, she helped and also was conscious my coffee might be cold so she did offer a replacement, but it was not needed Place itself was a tad messy, expected during busy periods Overall a very good meal

This site gone down hill BIG time! Won't adjust a burger request, shakes " just broke ", sat in a queue for 15 minutes, and a Staff member at the window with a Crappy attitude!

Cold food again. And What happened to customer service with a smile and not good hearing management talk negatively to staff

Got order wrong. Didn't realise till got home. Need to concentrate on job not chatting

Double sausage and egg mc muffin, hash browns, and pancakes + orange juice

I have ordered mcspicy meal from mcdonals app. And I received a wrong order and the McDonald's app doesn't even have an option to raise problem with the received order. Very disappointing.

Very clean and very friendly staff

Food was cold, it’s really disappointing. Love to take kids meals but never find like that. Specially Pie was cold and it’s was really frustrating. Restaurants looks so clean and tidy. Also staff was very friendly and helpful.

Service in drive through wasn’t nice .waited for almost 20 minutes

The fahijta wrap was disgusting, all it had was so many onions, small peices of chicken and the sauce tasted awful. All this for 3.50 estimate it is not worth at all. I don't make reviews usually but this made me sick to the point where I had too .Also I recommend the chilli cheese bites, amazing.

Nothing better then a Quarter pounder on a boring day.

I used the drive through and the service wasn't quite to the usual standard as my order was misread so I had to go back round.

Very rude and aggressive staff. Most of them are Muslims and they are rude.

Always busy , long queue, slow staff

Not so great, it was stacked with Uber drivers and everyone was shouting because of waiting time.

An absolute pleasure using this McDonald's. Drive Thurs is fantastic always fast and efficient, out of the world and top class service from a young lady called Sana always pleasant and has a smile on her face irrelevant of the time of night.. She Is an asset and well done to the management for having her as part of there team. 👏

They sell food 👍 great place to go if you want a burger 😁 If you want something a little more fancy then try somewhere else.

The cardboards getting more expensive all the time. But I would murder for a fillet o fish and chocolate milkshake!!!!

RUDE RUDE RUDE Employees SHOUTING at Coustmers AND THROWING FOOD AT THEM !!!!!!!! Most disgusting vile. Needs to be shut down and reported to head office and the police. Disgusting women working on the window and even STRUCK the costumer ! Was an absolutely disgusting experience just tiring to get a quick McDonald’s and due to the nasty Actions of NEWBURY PARK MCDONALDS Employees!!!!!!!!!!!!!!!

24 hour drive through serving McDonald's food. Pleasant fast service

As you'd expect from the golden arches.

Customer services are poor as workers have a rude attitude.

Now at 4 o'clock I visited the McDonald's that I have next to where I live and that I go to every day, which is the one in Newbury park Ilford, IG2 7rh and when I entered the main door there was a bad smell, and my daughter apparently kicked people's excrement due to its bad smell and shape, the pupu was on the main door, I warned the people in the restaurant that their main door was covered in excrement and they did nothing, apparently during the night some homeless person took advantage of the situation It is a dark hiding place, they should be more careful, I had to throw away my daughter's shoes because it was impossible to bear the bad smell of what I kicked I have the receipt of my purchase but that McDonald's tea in Newbury is always dirty and unhygienic In the bathrooms there are always people who don't even consume and now unfortunately my daughter apparently stopped because they don't even look at the front door

You want your order wrong go here

Parked up no problem. Polite staff Had a latte, black coffee Small hamburger chips, Small cheese burger, We ate in, very clean tables. Used bathroom ..was clean,toilet roll ,soap water and was dryer available to use..

The booths run out of paper and don't display the order number. They need to fix this

McDonald's in Nubury Park is the best from many others that I visited. Food is always good and hot when served. The place is very clean all around! Credit to Manager

Nice but seriously service is very slow

The food was good and service ok guy was trying to serve other customers at the same time. The store was quite messy but it was full of school children, some of who think its ok to just drop your rubbish on the floor or leave it for someone else to clear up...

I went to Newbury Park McDonald’s and ordered by drive though. I ordered at 1:05pm, received at 1.43am very slow service, lots of cars waiting in the queue. Very slow service and it was the second time I had to face such a slow service. They were also messing up the orders.

Oh my word, worst customer service ever. Went through drive thru and asked why the chicken in the crispy chicken salad was a third the size it used to be. Got told she didn’t understand what I was saying so I asked again. Then got told to move to next window and complain to manager! So I did and asked for the manager. The lady went away then came back and asked what my complaint was. I said I’d rather speak to the manager. Guess what? She said she IS the manager! Wow. I said why didn’t you tell me the first time? She replied I thought you would see it in my name tag! To make things worse she said she didn’t understand what I was talking about and wanted me to move out of the way of the queue forming behind me. I said what about my order? She said you’ll have to go around and join the queue again!!! Poor poor customer service, staff who don’t understand English and rip off practices. PATHETIC, DO NOT RECOMMEND!!

Bad coffee, rude & arrogant staff with super slow service!

Food was very nice for a quick hunger struck night. Defo recommend and will always go back

I ordered from here through uber eats I ordered my burger plain due to allergies it came with sauce in, the sticker on the box clearly says plain as well!

Good example of a mcdonald's service 👏 The lady who served my food at the driveway, she knows regular customers and interacts well in a short space that I collect my food. She is very nice lady and is a true example of how one can make a person's day by just a smile and a few words.

There two brothers they look identical with beards...I've never experienced such good customer service from both mainly the one with staff training badge on his arm...the managers are amazing also...considering it an absolute shambles the Delivery computers went down it was chaos but they handled it so well...

Could not hear person when ordering. No menu due to display screens only showing limited offers. Poor quality staff. Slow Service. Broken Frappe machine.

Utter chaos, took 2 5 hours to go through drive through... manager's lame excuses were childish...

Standard McDonald's, although I did have to wait a bit for my food.

Location is good but you cannot park for longer than 90 minutes

Food ok ,, service bit slow ,,was early hrs thow

Best customer service at drive thru by Tamasa lovely lady with beautiful smile 😊

What can I say!!! I am actually speechless. The whole staff spoke in another language throughout the time I was there waiting for my food. (approximately 20 mins) I am not against people speaking in their language,, i just feel its inappropriate when its in front of the customers. One of the ladies who was working there had literally scratched the inside of her nose and then wiped her mouth and then, without realising what she dis, went and handled people's food. Poor hygiene and quite disgusting, really. Other lady, I believe, is a manager/supervisor.... served a customer and handled cash. She then went a proceed to handle food. Once again... health and hygiene out of the window. I had once worked in the fast food industry and remembered... the person on the tills only poured the drinks.... another staff member bagged up the food. I know times change.... but surely, this basic health and safety rule should be intact. Once I received my food, the customer service I received was polite and efficient. (Thankfully, I wasn't served by the other 2 ladies) Food was freshly made with hot fries. The lobby of the restaurant was clean and tidy.

Always perfect, as simple as that

I like their Vegan and vegetarian products and they are very fresh

Not one member of staff possessed any customer service skills. Extremely rude and unprofessional

I'm currently at this mcdonalds and have been waiting 45 mins and still waiting for 3 simple fillet meals 🙃 card machine isn't working and only taking cash it's crazy

Do not take Amex but this is an American franchise

Had to go back to the counter for sauces (which were meant to come with the mozzarella bites), again for straws as we had one straw for two drinks, and a third time for the fruit bag that was missing from the happy meal. Other than that, food was good quality, just annoying that a nice lunch kept having to be interrupted

Dirty delivery boxes are left on the floor. Its very unhygienic

Really abruptly speaking staff. Didnt even get my order right. Second time I went there and second time I felt this!

Ice cream is the best here!!! After eating at so many mcdonalds the big macs here are hot fresh and has the right amount of mac sauce and lettuce. Eat onsite whenever you can.

No sauces or even salt and pepper, I feel like beating the Asian lady who thinks she owns the place

The burger was dry and the chips were very cold and dry, I had to keep drinking my coke and drown it in dip. They also they forgot my McFlurry :(

Drive through was fast and professional but mcflurry was a bit dry. Needs some chocolate sauce, a lot of it

food was nice, fresh and hot. so no complaints from us this time.

Good location, always busy... 24 hours open. Has outside sitting area. Clean and tidy instore. Good place for quick shopping...

I understand the inflation is hitting everyone but today I realised even Mac is not worth the money, The ice-cream portion (large ones) have gone down and the quality too, so are the fries and drink. The place was a mess but the staff was courteous and cleaned up when I asked.

Toilet cubicles are all about to collapse. Shocking condition in Mens

I have got very bad experience with this McD store, Few staffs here don't care the customers, they won't reply to the customers and you have to wait much more time to collect a small order. Staff from another McD store says it's one of the bad servicing store. Also noticed foods are not preparing hygiene, they are bare hands to make the foods and talking much more in between the preparation!!!

When you have to wait 15 mins in the morning for your breakfast is very poor

Slowest ever service, took 40 minutes just to place an order

No salt and pepper, no ketchup or barbecue EVEN if you're dining in! These cost cutting measures have made Mcdonalds worse and the Asian lady refuses to make amends. This place fell off after the refurbishment a few years ago. Doubt it will hit the same levels again